A Carphone Warehouse S6 - is Wifi Calling supported?

So i'm not a big user of the EE website but today i came across an article featuring wifi calling on the s6. since i brought my s6 from Carphone Warehouse. I'm not sure if it is supported.

hi I had the same problem with the S5. purposly wanted the handset because of wifi calling as the signal is awful at my place of work. we took x2 handsets on a upgrade deal from CPW only to find it wouldn't work!took the handsets back today and cancelled the contracts because they were unfit for purpose. staff at CPW were very understanding but were not aware of the issue as were some of the staff at EE when i spoke to them over the phone sunday (they had to get tech help) considering you meant to be getting good customer service i felt let down by EE after i have been a good customer with them over the past years. they just made it sound like sour grapes because you tried to get a better deal elsewere. i have read on the forums that it's possible to get around the issue but knowing my luck i would end up bricking the phone or something hence i took em back!

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Will iPhone 5 support WiFi calling?

Does the iPhone 5 running IOS 8 support WiFi calling?

Terry Otness wrote:
I'm guessing some iPhone 5's have been left out. For example mine is an AT&T version which I purchased for full cost when they came out. This was just prior to a T-Mobile iPhone version being introduced. Nonetheless, the only difference I can discern is that the T-Mobile standard frequencies were not present on my earlier phone version.
I'm hopeful that this isn't something which is insurmountable. I'd like to have the full value of my purchase price realized. i know Apple can't add the T-Mobile frequencies, but at least they could deliver a software update version that permits Wi-fi calling.
Yes, I've updated to IOS8, but do not have the Wi-Fi calling menu that many with my iPhone 5 brethren are seeing. This may be the reason some are not seeing Wi-fi as well. I'd love to hear from anyone with some inside insights on this. Thanks.
You might want to give T-Mobile a call and see if they can send you over a 'carrier update'. If I'm not mistaken, the 4S and above should be able to work with Wi-Fi Calling.

HT201328 ORANGE TO EE MIGRATION VIA CARPHONE WAREHOUSE - EE SIM NOT VALID ?

i bought the iphone 5 on orange from the carphone warehouse in november 2012.
i then had a call from orange asking if i would like to migrate to EE to have 4G services etc.
i agreed and my new EE sim arrived in the post stating simply insert your new sim and well do the rest.
when i put the new EE sim card in my phone it says sim not valid.
iv rang orange and EE alot for the past 5 days now saying to wait up to 48 hours and restore iphone on itunes and it will say congratulations,iphone unlocked.
its not working for me and my orange sim says no service and calls from this number are barred.
any help is much appreciated as i have no idea what to do next.
EE told me i need the iphone unlocking and that apple needs to update my itunes but iv waited alot of 48 hours.
thanks for reading ,Ross

read this to understand the process
http://support.apple.com/kb/HT5014
sadly Orange will demonstrate why the always sit at the bottom
of Customer sat surveys
As advised you will have to wait on them ,they hold all the cards.
I am surprised they are offering at this point as the iP5 is still relatively new
I haven't heard of any UK carriers unlocking an iPhone 5
O2 will not and they are the easiest and quickest to offer unlocking
and usually it is 6 months from first shipment og a new model
As EE now effectively owns Orange if nothing happens try complaining to them

Wifi calling from BB Curve

I just bought the BB Curve, I have a wireless network in my home and @ my office, how can i use wifi calling from my phone, I have T-Mobile.
secondly, I am unable to connect my BB Curve to my laptop using Bluetooth, not accepting my PIN, do i need a pass key for my Laptop as well?
Thanks

I blieve you need to have a service called @Home and a router supplied by t-Mobile. As far as I know, all the BlackBerry models that t-Mobile has that have Wi-Fi support the service (generically called UMA).
Contact t-Mobile for specifics.
Jerry

Apple should create wifi calling capability

Apple should have wifi calling.

They do with a FaceTime audio call, which can be with other iOS devices that support it and Macs.
http://support.apple.com/kb/ht4319
There are also apps such as Skype that provide for this.

Can't connect to WiFi Calling

I'm having a problem with WiFi calling on a Samsung S6 edge, it never seems to connect. I've spoken to EE and they have confirmed that WiFi Calling is activated on my account, my phone has the correct firmware and the WiFi calling option is enabled in settings. I thought it could have been a problem with my home router but I've since swapped it for the original BT Home Hub 5 and the phone still won't connect. If anyone has any suggestions I would really appreciate them. Also, this is the first time I’ve ever posted in online forum, so HELLO WORLD!

Hi Danuals, Thank you very much for your response. I rang EE’s support number and they passed me to the 2 tier support team, who agreed with your diagnosis but said it takes a little time for them to change it from IPv4 to 6 so I just need to wait for it to be changed over. It actually turns out that because I live in an area with no mobile signal at all they are going to send me a free signal box to connect to my router. I have to say I’m very happy with EE’s support and also a very big thank you to you for pointing me in the right direction. Update: My WiFi calling is now working as well, it came on after 15 mins

Why doesn't the Verizon Version of the HTC ONE (M9) have Wifi Calling?

I have been with sprint for 11 years and recently upgraded my HTC One (M7) to the HTC One (M9). went to jamaica and was able to keep in touch with everyone free of charge with wifi calling. Once i returned i decided to leave sprint and come to Verizon. I realized today they dont have wifi calling on this phone. Why is that. isn't it CDMA like sprint

They're planning on releasing it in mid-2015:
Verizon Wireless (NYSE: VZ) plans to introduce Wi-Fi calling in the middle of next year but does not see an urgent need for it, according to Verizon Communications CFO Fran Shammo.
Speaking at the Bank of America Merrill Lynch Media, Communications and Entertainment Conference, Shammo noted that Apple's (NASDAQ: AAPL) new iPhone 6 and 6 Plus support Wi-Fi calling. He said Verizon needs to do "some technological work in our network to make it available," and it should come around the middle of next year.
However, he said Wi-Fi calling was "never a top priority" for Verizon. "We built our voice platform so extensively [that] there was never a need for us to tell our customers, 'Oh, our network is not good enough so you need to go on Wi-Fi to complete your call.'"
He noted that when a call goes onto a Wi-Fi network, it's difficult for Verizon to guarantee the quality of service on that call, which is what Verizon has built its brand reputation on. That's a major reason Verizon waited so long to launch Voice over LTE service--it wanted to make sure it had adequate coverage that could replicate the voice experience of calls on its 3G CDMA network. Verizon has just started rolling out VoLTE service.
Other carriers are moving ahead with Wi-Fi calling plans. Ralph de la Vega, CEO of AT&T's Mobile & Business Solutions Group, said last week that AT&T will launch Wi-Fi calling in 2015 but that the carrier will use it only as a complement to Voice over LTE or 3G-based calling. "We don't have this burning desire" to use it to enhance coverage, he said.
The comments were notable in light of T-Mobile US' (NYSE:TMUS) announcement this week that heavily emphasized Wi-Fi calling and using personal routers to create Wi-Fi coverage areas in subscribers' homes. T-Mobile is the first and only U.S. carrier to support Wi-Fi calling on the new iPhone. Sprint (NYSE: S) also launched a Wi-Fi calling service for its Android smartphones this past February.
In terms of other hot topics, Shammo said Verizon would not be leasing phones, as Sprint is doing with its "iPhone for life" offering with the new iPhones. Under that program, individual customers will pay $20 a month for a 16 GB iPhone 6, instead of $30 under normal financing. At the end of 24 months, they can trade in their iPhone for a new iPhone. The iPhone 6 Plus will cost $25 per month under this program instead of $35 under normal financing. If a customer wants an iPhone with more internal storage they will pay more per month. The leasing program applies to families as well.
Shammo said Verizon offers its Edge handset-financing and early-upgrade program but that the "majority" of Verizon customers are still choosing subsidized handsets paired with two-year contracts. In contrast, AT&T said sales through its similar Next program represented around 50 percent of all smartphone sales in the second quarter.
Shammo also touched on whether Verizon might sell its wireless-tower assets, saying the company remains open to it. In the past, doing a deal "always came down to price and terms and conditions," which he said have become more favorable. He said that Verizon's network is experiencing high demand and that the company would like to retain the flexibility to add towers or add network gear to existing towers. "It's an option for us," he said. "We continue to look at it, and we'll see what happens."
Last week at a separate investor conference, Verizon Communciations CEO Lowell McAdam also said the company would be open to selling some of its towers if the price was right. "Those deals are coming to us a little more now, and if an opportunity presented itself to increase shareholder value" Verizon would be interested in pursuing it, McAdam said, according to Reuters. McAdam said Verizon received interest in its towers two years ago, but the bids weren't high enough.
http://www.fiercewireless.com/story/verizon-wireless-plans-launch-wi-fi-calling-mid-2015/2014-09-17

WiFi Calling and Visual Voicemail (VVM) Windows Phone (or Windows 10 Mobile)

We are planning to change our business network for company mobiles from Vodafone, we all have SIM-Free/Unlocked Windows Phone devices (Lumia 930, Lumia 735 and etc...) all with latest updates which is currently Windows Phone Update 1 except for 735 which is on Update 2 now I believe. Only EE offers true seamless WiFi calling and is advertised for Lumia 640 which is because of the Windows Phone Update 2 we believe. Based on this information I have 3 questions:What are the requirements for WiFi Calling on Windows Phone (Windows 10 Mobile) devices?We are also interested in Visual Voicemail (VVM) which latest Windows Phone supports however EE only appears to mention iPhones and no other device, number of questions have been answered with no current support however surly if they can do iPhone they can also do Windows Phone therefore wanting to know if anyone has any further information on this?Will any of the above require EE's own firmware or will the SIM-Free/Unlocked version work with it? (Reason for asking is that O2's Visual Voicemail only works with their own version of the firmware)As much input on this matter would be much appreciated because as we're going to stay with Windows devices long term now and switch all other iPhones to them also, feel free to include more technical info if necessary

Hi
Welcome to the Community!
At the moment Wi-Fi Calling is only available on the Lumia 640 out of the Windows devices. WiFi Calling will not be available on any other existing devices, but as we launch new devices we will confirm if they support this service.
Wi-Fi Calling is also only available on devices purchased direct from EE with the exception of the iPhone. An iPhone would just need to have Carrier 19.1 or above.
As for Visual Voicemail it is only available on iPhones. I'm doing some digging to find out if it is something that will be launched on other devices in the near future. I will let you know as soon as I get any information.
Also you mentioned you would be a business customer. Wi-Fi Calling is only currently available to Personal and Small Business customers.
Hope this covers everything.
Thanks.

Why must I turn off wifi calling for continuity to work?

I find it extremely frustrating that I have to choose between either the continuity features (dialing/receiving calls from iPad/mac, handoff) and WiFi calling on Tmobile. Both were features that were advertised heavily, while there was no mention that they wouldnt work together. Besides- wouldnt it be easier to handoff calls if they are over WiFi and there is no cell network involved?
*rant

I also want to use WiFi calling because the T-Mobile signal in my home area isn't strong. I also really like the Continuity feature that lets me leave my phone "wherever" in the house and catch or make calls from either my iMac, MacBook Pro or iPad (which are typically in different rooms) when the phone isn't at hand.
Not being able to use WiFi Calling and Continuity at the same time is indeed both disappointing and frustrating.
It makes little sense without at least Apple saying why this can't happen simultaneously. Which protocol is being used to "transmit" calls between the iPhone and other devices?
It doesn't make sense when I try to imagine any kind of conflict, since my iPhone is great at using Bluetooth, Cellular and WiFi all at the same time (I can browse the internet using Safari, while on a cellular call via a bluetooth headset). Hopefully it's just a software thing that hasn't been programmed in yet, and will appear with a future update? One can hope!
[EDIT] PS: It may also have something to do with T-Mobile, since they are still the only ones directly supporting the feature... I'm investigating...

Can you still get your iPhone repaired on warranty at apple even if you bought from carphone warehouse ?

My iPhone 5 lock button is broke can I take it to apple to get fixed on warranty even though it's from carphone warehouse ?

Apple handles all iPhone warranty/support in the UK. Be aware, Apple does not fix iPhones in the UK, they replace them. So, before you go to an Apple store, backup your phone. If covered by warranty, the phone will be replaced for free. If not under warranty, the cost will be US $229.

EE Wifi Calling - IPhone 5s - Carrier 20.1?

Hello,
I have been trying to enable WiFi Calling on my 5s but despite having the IOS8.3 software installed, for some reason i have carrier 20.1 rather than 19.1 as described in the EE setup instructions. My wifes IPhone 6 is up to date with IOS8.3 but has carrier 19.1 and WiFi Calling is enabled and working.
How do i get back to 19.1?
Will 20.1 be enabled for WiFi Calling ASAP?

Hi
I've double checked and EE's latest carrier settings are definitely 19.1.
If you plug the device in iTunes and do a restore and update via iTunes this should push the correct carrier settings through.
Click here for Apple help & support.
Hope this helps!
Let me know how you get on.
Thanks.

Lumia 925 Wifi calling

Does Lumia 925 comes with Wifi calling on T-Mobile...???
Solved!
Go to Solution.

I have had a 925 since July 17th, first day on T-Moblie. There is a large icon on the screen for it. However, WIFI calling does not work. The T-Moblie tech support people have been overly delightful, charming, etc. However, even with changing out the Sim card, changing out the phone, it still does not work. I am now waiting for a third set of engineers to dazzle me with a solution.
You can quickly test out WiFi calling. Click the WiFi icon on the main screen. Set WiFi Calling to WiFi ONLY. Next check your wifi connection to the net by opeing the browser and connecting to a website of your choice. If you see it, your connected.
Once confirmed, now try to place a Call. It will quickly tell you that the call has ending, and you have no CELL connection.
Now, here is what I think is wrong. When you want to make a call over WiFi, you need to make a Internet network connection to a secure T-Moblie VOIP server first. Watching via packet sniffing on my network, I saw no such packet connections being attempted.
I hope they get this fixed soon.

TMO Torch 9810 reboots on WiFi calling access

As of yesterday, my new (May) T-Mobile Torch 9810 is rebooting continually when WiFi is on. The 9810 reboots spontaneously the moment it connects to UMA (WiFi calling) over WiFi (a T-Mobile only feature). I've been using UMA forever, have not recently made any changes to the unit, or my network or router. When I turn WiFi off, the Torch works normally. It started doing this after I did my customary daily three finger salute restart. Anyone seen this before? I have not yet called technical support.
I can find some references to spontaneous reboots both here and at the T-Mobile support site, so I have reinstalled the operating system twice (latest update, 7.1 Bundle 998), replaced the micro-SD card, wiped the handset, reverted to OS 7.0 Bundle 1948 (which does not have UMA, and has no problem accessing WiFi) then re-upgraded to 7.1 Bundle 998 (which does have UMA), but it is still rebooting like crazy when UMA is accessed. Never seen this before, I've been using UMA since 2007, before the Torch I had a 9700. My other handsets (Nokia and Samsung, both with UMA) have no problem. Anybody?

I have just noticed the same thing. I first noticed it last night when my device spontaneously rebooted. When it came back to life it rebooted again. I had just installed an updated version of an app and I thought maybe it was related to that. The device came back up the second time and was fine so I didn't give another thought.
However, today I was on wifi calling all day. I noticed it dropped off this evening so I cycled the wifi off and back on. When it tried to reconnect it rebooted. It continuously rebooted every time it tried connecting to wifi calling even in safe mode. The only thing I could do was unplug my router so that I could have enough time to access the Mobile Network settings and set the device back to Mobile Network Preferred. Once I did that the problem went away.
I don't know what is going on but it seems to be some kind of network issue. I can't find anything in the device logs, though. I can't call support since I'm on a corporate account and I'm on a newer OS than T-Mobile supports (7.1.0.569). I've been on this OS for a couple weeks now with no issues. This particular issue started just last night.
John
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Unlock Carphone Warehouse Flex GB carrier locked iphone 4

my relative bought an iphone 4 in uk...........the is in pakistan now, what i will do.......in there no T-mobile, Orange, EE, ETC in pakistan.......
when i inserted my local sim card it said 'Sim not valid -the sim card that you currently have
installed in this iphone is from a carrier that is not supported ...
no service at signal
IMEI: ********
Serial Number:DN*******P0N
Activated:Yes
Find My iPhone:Off
Telephone Technical Support:Expired
Repairs & Service Coverage:Expired
Estimated Purchase Date:August 10, 2012
Contract:Expired
Country Purchased:United Kingdom
Carrier:Carphone Warehouse Flex GB
SIM Lock:Locked
iphoneimei.info/factory_unl***
<Edited by Host>

You don't get it. THOSE SITES ARE FRAUDS AND SCAMS. DO NOT RELY ON THEM. If you gave them any personal information you risk identity theft.
No one has any way of knowing whether it is locked to EE, Orange, or T-Mobile. However, your relatives said that they used it with T-Mobile, so most likely it is locked to T-Mobile. You (or your relatives) must contact T-Mobile and ask if they will unlock the phone.
I have given you the answer. It is up to you to decide if you want to use the information I have provided or not.

IOS 8: T-Mobile WiFi Calling on 5s issues

Is anyone out there having problems with WiFi calling w/ their iPhone on T-Mobile?
I updated my Wife's 5s to iOS 8, and enabled the feature in settings because we suffer from terrible calling performance on T-Mobile (1 maybe 2 bars of signal) in our home. She still drops calls regularly. I dropped a call three times while speaking with T-Mo support about it last night.
They told me that they had to provision the feature on the account, which they did a couple of days ago, but even after doing so, it still doesn't seem to be working. How can I tell if the iPhone is using WiFi on a call? Is there an option to force it to use WiFi for calls?
I have an (older, rectangle 2nd gen) Time Capsule in bridge mode that serves WiFi to the house, but I don't think it is the issue because other wireless devices work just fine and I have no other WiFi issues. Also, the other phones on our T-Mobile account are all Android phones that support WiFi calling and they all seem to be working flawlessly with WiFi calling and indicate when the phone is placing the call over WiFi.
So, aside from using a different WiFi base station (such as T-Mobile's new WiFi router - which I won't do unless it supports bridge mode because I have a much more robust Cisco firewall doing the routing) I can only conclude this is an Apple/T-Mobile issue with their implementation of WiFi calling.
Just wondered what other iOS 8 & T-Mobile users were seeing with WiFi calling.
Thanks in advance, any helpful info would be appreciated.
-Rob

@chattphotos: I didn't try pingtest, but with all due respect, I don't see the point. A connection with a 10ms ping and 100 down and 4 up should PLENTY!
@Hofstrajet: My wife's phone shows the same as the screenshot you posted. It definitely says T-Mobile Wifi
@Prelude_007 When you say you can connect at home, does that mean you can somehow make WiFi calls there? How do you know the call is actually going over WiFi from home and not Cellular? What is your cell signal like at home? At your work, it might not work because they probably are more restrictive with what kinds of traffic they will allow. It could be that your IT staff have firewall rules preventing anything but web and email traffic to pass. I am sure this VoIP protocol uses some different ports, but I haven't seen the details on how it was implemented yet.
My thoughts at this moment is that either there is an issue in iOS that may or may not be limited to the 5s, or that T-Mobile still needs to do something on their end.
The only thing I have left to try on my end is a different WiFi access point. but given that my Samsung Note 3, my son's Note 3, and another Galaxy S5 all have NO PROBLEMS making/taking WiFi calls, it has to be an Apple <-> T-Mobile issue.

A Carphone Warehouse S6 - is Wifi Calling supported?

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