A.CreationDate is null when trying to summarize comments in PRINT
I have a document that when I open in reader has multiple comments with some comments having multiple replies - when I go to print and click on summarize comments I get the a.CreationDate is null message.
If I remove the comments that have multiple replies it works.
Any ideas?
Emma
FIX: List resides in an Accordion. I changed the
creationpolicy for the accordion to "ALL" and now references to the
control (list) work.
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12 com.hp.wifisetupassistant.confirmsettings 0x06f3c3dc -[ACMWirelessSettingsInterface initWithModel:] + 108
13 com.hp.SetupAssistant 0x000038ad -[ACMController loadPlugin:] + 223
14 com.hp.SetupAssistant 0x00007262 -[ACMInstallerListViewHandler loadNextPlugin] + 1908
15 libobjc.A.dylib 0x9bb902af -[NSObject performSelector:withObject:] + 70
16 com.apple.AppKit 0x9877a8a5 -[NSApplication sendAction:to:from:] + 438
17 com.apple.AppKit 0x9877a6ad -[NSControl sendAction:to:] + 102
18 com.apple.AppKit 0x987c9c7b -[NSCell _sendActionFrom:] + 159
19 com.apple.AppKit 0x987e4f2a -[NSCell trackMouse:inRectfView:untilMouseUp:] + 2465
20 com.apple.AppKit 0x987e4161 -[NSButtonCell trackMouse:inRectfView:untilMouseUp:] + 513
21 com.apple.AppKit 0x987e3785 -[NSControl mouseDown:] + 690
22 com.apple.AppKit 0x9875fa9d -[NSWindow sendEvent:] + 11953
23 com.apple.AppKit 0x986fb91d -[NSApplication sendEvent:] + 4034
24 com.apple.AppKit 0x985401dc -[NSApplication run] + 823
25 com.apple.AppKit 0x98529018 NSApplicationMain + 1165
26 com.hp.SetupAssistant 0x00002832 _start + 216
27 com.hp.SetupAssistant 0x00002759 start + 41
Thread 1:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x94269992 kevent64 + 10
1 libdispatch.dylib 0x99afe899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x99afe532 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 6:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x94268b76 __semwait_signal + 10
1 libsystem_c.dylib 0x94ed4fb7 nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x94ed4e62 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x987c2a4c -[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation 0x9ac21f0e -[NSThread main] + 45
5 com.apple.Foundation 0x9ac21e66 __NSThread__main__ + 1426
6 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
8 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x94263f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9426316c mach_msg + 68
2 com.apple.CoreFoundation 0x99886c09 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x998861e1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x998859fa CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9988585b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x986f7b88 _NSEventThread + 283
7 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
9 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x94268ace __select + 10
1 com.apple.CoreFoundation 0x998d6af6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
4 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8ff300f8 ebx: 0x06f3ca29 ecx: 0x00000000 edx: 0x8ff58084
edi: 0x8ff58084 esi: 0x8fefe1e3 ebp: 0xbfffed28 esp: 0xbfffed0c
ss: 0x00000023 efl: 0x00000246 eip: 0x8fefd0b5 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x06de1000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 3
Binary Images:
0x1000 - 0x11fff +com.hp.SetupAssistant (2.1.3 - 2.1.3) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/MacOS/HP Setup Assistant
0x1d000 - 0x20fff +com.hp.HPInstallerPluginFramework (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Frameworks/HPInstallerPlugin.framework/Versions/A/HPInstallerPlugin
0x3fd2000 - 0x3fd7fff +com.hp.setupwelcomeplugin (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_Welcome.plugin/Contents/MacOS/Setup_Welcome
0x3fdf000 - 0x3febfff +com.hp.hpio.SmartX (1.10.0.2 - 1.10.1) /Library/Frameworks/HPSmartX.framework/Versions/A/HPSmartX
0x6d5c000 - 0x6d81ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x6d96000 - 0x6da1ffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x6db4000 - 0x6dc8fff +com.hp.setupselectdevicevisible (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_SelectDeviceVisible.plugin/Contents/MacOS/Setup_SelectDeviceVisible
0x6de3000 - 0x6df0fcf +com.hp.aio.smartx.plugin.DeviceManager (2.2.0 - 2.2.0) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/DeviceManagerPlugins/HPDeviceManager.plugin/Contents/MacOS/HPDeviceManager
0x6dff000 - 0x6e4efe3 +com.hp.hpio.HPServicesInterfaceFramework (2.5.3 - 2.5.3.677) /Library/Frameworks/HPServicesInterface.framework/Versions/B/HPServicesInterface
0x6e5c000 - 0x6e69fd7 +com.hp.hpio.HPPmlFramework (2.5.3 - 2.5.3.677) /Library/Frameworks/HPPml.framework/Versions/B/HPPml
0x6e6f000 - 0x6eb6045 +libHPIOnetsnmp.5.dylib (8.1) /Library/Frameworks/HPServicesInterface.framework/Versions/B/Libraries/libHPIOnetsnmp.5.dylib
0x6ef0000 - 0x6ef2fff +com.hp.setuploadwifi (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_LoadWiFi.plugin/Contents/MacOS/Setup_LoadWiFi
0x6ef8000 - 0x6efafff +com.hp.setupwidgets (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_Widgets.plugin/Contents/MacOS/Setup_Widgets
0x6f38000 - 0x6f40fff +com.hp.wifisetupassistant.confirmsettings (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/WiFi Confirm Settings.WiFiPlugin/Contents/MacOS/WiFi Confirm Settings
0x8fefc000 - 0x8ff2e417 dyld (239.4) <FF5ED937-CC28-3FEF-BCAF-750B1CDBAE36> /usr/lib/dyld
0x90008000 - 0x90011ffc com.apple.CommonAuth (4.0 - 2.0) <99219CEB-D340-3E1F-9C04-FD0FA700BD67> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x90012000 - 0x9001eff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E264995C-298E-3DA4-8AFD-11C941BA5E40> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x90322000 - 0x9032dfff libcsfde.dylib (380) <821ACD5D-E4BD-3626-B7AC-8EE2637268C3> /usr/lib/libcsfde.dylib
0x90395000 - 0x903adff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <184471C6-C810-3346-B7C7-D86E695D0FA1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x90494000 - 0x904cafff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x904cb000 - 0x904cbfff com.apple.Carbon (154 - 157) <6C29C608-97B4-306E-AEC5-6F48EDF7EFB5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x904cc000 - 0x904e8fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x904e9000 - 0x90527ff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x90559000 - 0x90563fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x90566000 - 0x90566fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90567000 - 0x9056bff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x90574000 - 0x905dffff com.apple.Heimdal (4.0 - 2.0) <D6465D74-9351-3FF3-9561-AC149AEDB86F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x905e0000 - 0x9061dff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x90b8c000 - 0x90c5aff7 com.apple.backup.framework (1.5.3 - 1.5.3) <03BFC83E-A086-3CA8-A3E6-2EA6F1D388AF> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x90cbe000 - 0x90cf6ff7 com.apple.MediaKit (15 - 709) <82E0F8C0-313C-379C-9994-4D21587D0C0C> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x90cfe000 - 0x910c3ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x910d7000 - 0x9116eff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x911bb000 - 0x911cdfff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x911ce000 - 0x911f8fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x911f9000 - 0x91204ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x91205000 - 0x91224ff9 com.apple.framework.Apple80211 (9.3.2 - 932.59) <06E0BD18-C925-3121-A817-53100A9BF6D4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x91225000 - 0x91225fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x91226000 - 0x9137cff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x913ee000 - 0x913effff libSystem.B.dylib (1197.1.1) <789CF4BE-5A0B-310E-9515-E515EA033D03> /usr/lib/libSystem.B.dylib
0x913f0000 - 0x916e5ff8 com.apple.CoreImage (9.2.8) <40B7AFD7-2560-3BDD-B321-1CC5FE266DF2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x92916000 - 0x9298cff3 com.apple.securityfoundation (6.0 - 55122.1) <B35A6BA6-D6B5-3743-8F03-1FE0900A9C22> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9298d000 - 0x929d3ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x929d4000 - 0x92a5eff7 com.apple.CoreSymbolication (3.0.1 - 141.0.5) <A33D0598-8699-39AC-A1DD-37079F423269> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x92a5f000 - 0x92adfff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <382BE89A-9F37-3316-9AB8-DDEA691A80D1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x92ae0000 - 0x92ae3ffa libCGXType.A.dylib (599.23.13) <6EF86C73-323D-30BA-8EEF-954AC81BD694> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x92caf000 - 0x92cb7ff7 libCGCMS.A.dylib (599.23.13) <ACC64750-863E-3EA1-B306-F63B96572A8F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x92cb8000 - 0x92cb9fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x92cba000 - 0x92cc1ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x92cfe000 - 0x92d06ffe libGFXShared.dylib (9.6.1) <632989B3-36C2-302E-8A85-A02125A9C5D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x92d07000 - 0x92d07fff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x92d08000 - 0x92d59ff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x92d5a000 - 0x92e2afef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x92e2b000 - 0x92e87ffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x92e8f000 - 0x92e92ff9 com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x92e93000 - 0x92e94fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x92e95000 - 0x92ef3ffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x92f0b000 - 0x92f0fffc com.apple.IOSurface (91.1 - 91.1) <70637267-4D54-3EFF-A929-54FC0A8A907A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x92fa4000 - 0x92fa7ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x92fa8000 - 0x92fb1fff com.apple.DiskArbitration (2.6 - 2.6) <92F7575A-AA20-34D9-BB26-2CC8C3CCAFEB> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x92fe2000 - 0x9300dff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x9300e000 - 0x93036fff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x931d5000 - 0x931d6fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x931d7000 - 0x931efff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x931f0000 - 0x93624ff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x93625000 - 0x938c0ff3 com.apple.RawCamera.bundle (5.05 - 743) <7780A107-7132-358D-941F-472F05CF1D0F> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x938c1000 - 0x938e5fff libJPEG.dylib (1043) <257BE460-DFB1-3398-8AC5-A2E50FBED794> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x938e6000 - 0x93be7ffb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x93c3e000 - 0x93ca5ffc com.apple.framework.CoreWLAN (4.3.3 - 433.48) <9809D1A7-CE43-3DEE-9812-796590176DEE> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x93ca6000 - 0x93cabff3 libsystem_platform.dylib (24.90.1) <0613F163-9A7A-3908-B30B-AC1627503933> /usr/lib/system/libsystem_platform.dylib
0x940d2000 - 0x940f6ff7 libxpc.dylib (300.90.2) <5ACBBE2C-74EB-3E88-BCBF-C573095318A5> /usr/lib/system/libxpc.dylib
0x940f7000 - 0x9412ffff com.apple.LDAPFramework (2.4.28 - 194.5) <4399D209-B119-3ACC-97AF-F2E14DD207CB> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94248000 - 0x94250fff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x94251000 - 0x9426eff4 libsystem_kernel.dylib (2422.100.13) <C09FD945-4F48-3322-AB4B-7D0243667657> /usr/lib/system/libsystem_kernel.dylib
0x9426f000 - 0x94300fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x94301000 - 0x9430afff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x9430b000 - 0x9441dffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x9441e000 - 0x94793ff9 com.apple.HIToolbox (2.1.1 - 698) <FE3938F3-6338-3C5E-AAB3-47B2F5FAC762> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x94794000 - 0x947c4ff7 com.apple.CoreServicesInternal (184.9 - 184.9) <999FEDEC-7657-3F32-A9AE-F29E0BE0AAF5> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x947c5000 - 0x947c7fff com.apple.securityhi (9.0 - 55005) <FD6FC95D-CBE2-329F-9ACB-AB3027CAAB6D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x947c8000 - 0x947cbffb libutil.dylib (34) <B496031E-E763-3DEB-84D2-85C0F3DF2012> /usr/lib/libutil.dylib
0x947cc000 - 0x94878ffb libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
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0x9aff9000 - 0x9affdffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x9affe000 - 0x9b3f6ff3 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3077671B-1AEF-33EF-AF9C-D3A9208646E0> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9b525000 - 0x9b80ffd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x9b810000 - 0x9b82cff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9b82d000 - 0x9b840fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x9b841000 - 0x9b841fff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9b842000 - 0x9b898ff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x9b934000 - 0x9b93dfff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x9b971000 - 0x9b9b9fff com.apple.PerformanceAnalysis (1.47 - 47) <5C6FA727-EAC9-3924-8662-AF01090A9EF4> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x9b9ba000 - 0x9bb1cffb com.apple.CFNetwork (673.4 - 673.4) <3B6BDE2F-BFA3-3B7E-BC53-7B6B75EB12D3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9bb76000 - 0x9bd1e4af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x9bd1f000 - 0x9bd50ffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x9bd51000 - 0x9bd58ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9bd59000 - 0x9bd87ff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9bdba000 - 0x9bf2dffb com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <4248C0FE-F872-34AB-9402-0045D5CD0CC1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 48576
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=141.2M resident=35.0M(25%) swapped_out_or_unallocated=106.1M(75%)
Writable regions: Total=72.9M written=4876K(7%) resident=8628K(12%) swapped_out=8K(0%) unallocated=64.5M(88%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 1800K
CG image 236K
CG raster data 24K
CG shared images 180K
Image IO 912K
Kernel Alloc Once 4K
MALLOC 42.4M
MALLOC (admin) 48K
Memory Tag 242 12K
Stack 67.2M
VM_ALLOCATE 16.5M
__DATA 14.1M
__IMAGE 528K
__IMPORT 44K
__LINKEDIT 43.7M
__OBJC 1956K
__PAGEZERO 4K
__TEXT 97.4M
__UNICODE 544K
mapped file 154.4M
shared memory 4K
=========== =======
TOTAL 441.9M
This question was solved.
View Solution.Hi leslievilla,
There is no full feature software and driver available from HP, but the OS X v10.9 Mavericks driver for your printer is available through Apple Software Update (ASU).
With this driver you can still print and scan, you just wont have HP software to scan from. Scanning to the computer from the printer control panel is only available when using HP Scan software, thus it will not work because there is no HP scan software as apart of the Apple Software Update driver.
This explains the issue you are having with the Printer Assistant. That program, and any other HP Software for that printer that is on the computer was intended for an earlier version of the operating system not 10.9.
Is your printer currently on your home network? If not you will not be able to use the software to configure it and this model does not have a wireless setup wizard available from the front panel. Instead you will need to either connect a USB cable, or we can try a work around to get the printer on the network.
Please complete the steps below to rid the computer of the incompatible software.
Scrub/ Uninstall
Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
Click continue, click on one of the printers in the list.
* Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
Click uninstall.
Reset Printing System
Click the Apple icon ( ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
At this point you can connect a USB cable from the printer to the computer and you will be able to print and scan, or if the printer is already on your network you can add the printer to your System Preferences with these steps;
Please ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can choose the printer driver instead of AirPrint
You can scan using one of the following methods;
Method one: Scan from the Print & Scan window
Method two: Scan from Apple Preview
Method three: Scan from Apple Image Capture
I hope this helps. If you have any additional questions or have any difficulty using any of these methods, please let me know what method you are trying and what the issue/error is. You may also find the following document helpful; OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
If you want to use your printer wirelessly, you can use another computer with a compatible operating system to configure the printer onto your wireless network, if you have one, or you can message me back and let me know and we can look at the work around as an option.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Error message when trying to issue output for printing in the VT02N
We have one issue where user is trying to givng print out for shipiing details in the tranaction VT02 n
in EXTRAS---> output , there are giving the out put type ZS04 and when they save the output type they are getting the following error messages
Mandatory: Proforma saknas
Mandatory: (5.Varuposter) - Commodity code saknas i delivery:
output type is configured in nace transacition with the print program and the forn name
Please tell me why this error is coming
thanks in advance
pavanHi,
Check if you have entered values in all the mandatory fields required.
If you have try debugging and check where error is coming.
Just type /H in the command bar and click enter when you clcik on goto-extra it will got to debugging.
In that put breakpoint at message.This will put break points at all message statements.
Then you can find out very fast where the error is coming from
Regards,
Subhashini -
Error message when trying to set up shared printer
I can't seem to add my ancient agfa imagesetter to my list of printers. The rip software is running on an old mac running system 9. I've tried typing in the printer's IP address, but that doesn't work either.
So I thought I could work around that by sharing the printer from my G5 which is running system 10.4. So Mountain Lion now sees my agfa in the shared printer list, but when I go to add it, the error message is "Unable to download the software from the server at this time."
My best guess would be an issue with sharing permissions, but I am open for suggestions. I can't add any of the printers from the shared printer list, so it is not my agfa that is the problem with my workaround solution, it is a "sharing" problem with my G5.
Ideally, I'd like to print directly to my old rip, but if I can't, if anyone can help me solve the "sharing" puzzle, I would greatly appreciate it!!If you are using LELA delete it from your computer. It is not needed. Connect viw your wired computer to 192.168.1.1 username blank password admin (or whatever you made it) and configure your router manually.
-
Getting spool error when trying to use a network printer from a remote computer.
I have 2 HP deskjet printers attached to my computer. One is a D4260 and the 2nd is an F4280 all in one. I would like both of these printers to be available on our wireless network so that my girlfriend can use the printers from her laptop. The D4260 is working just fine but when I try to print to the all in one it looks as if it printed on her computer but I get a spooling error on mine and no printing.
Go to hp.com.au, top right corner select support & drivers
select software & driver download type in your printer name HP Deskjet F4280
then select your operating system-step 1
on step 2 select utility diagnostic tools,select HP Print Diagnostic Utility
run the software, select your printer, then diagnose...then select fix all
this software automatically detects spooler errors & fix them
just follow the instructions from the HP Print Diagnostic Utility
good luck.
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : ) -
"Fatal error 65" when trying to update firmware of printer
Printer firmware update fails with "error 65" displayed on the printer screen.
I have HP LaserJet Pro 200 color MFP M276nw, just a month outside the warranty window. Downloaded the latest driver M270_colorMFP_Series_FW_Update-20140718.exe, and followed the instructions on how to update.
The PC running the install shows no error and I get the smiley face at the end. However, printing configuration still shows the old 2012 driver. Also, the printer display does not display progress as mentioned in the isntall instructions. Rather, at one point it displays "Error 65" and then reboots.
How can I update the firmware?
This question was solved.
View Solution.Hi,
Please ensure the printer is connected to your PC with a USB and not through the network, then try updating the firmware using the following tool and not the one mentioned above:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-5&cc=us&dlc=en&lc=en...
Please let me know the results,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
Error 9672 - An error Occurred when trying to add the selected printer
Hi. I got some issue with Leopard and printing. I couldn't print so I reloaded the HP Photosmart Installation disk (which in reality is for Tiger)......I got the message above. I cannot add the printer. I can print thru ordinary PCs, but not from the imac. I would have though that with the Leopard upgrades these drivers would have been updated automatically, but apparently not the case?
My HP 8450Xi is connected to my LAN [ethernet]. While I do have an Airport Card in my Mac Pro, and two airport base stations active for laptops, it is disabled. What is strange, I was able to load the drivers for a newer HP Network Deskjet 6980xi (Driver version 4.0.2), although it took a couple of times before it would successfully load, but could not figure out why it worked and the 8450xi (Driver 2.5.5) did not. Also, the 4.0.2 driver would not work with the 8450.
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