A Cry For Help With Video Chat
I have been trying for several weeks to get my AV iChat working and before starting this thread I have read nearly every recommeneded fix and have tried all but still no luck. My set up is a Mac Pro Desktop G5 on 10.5.5 and router is a Thompson TG585 that I am connected to via a ethernet cable to a 6mb/sec broadband connection. I can connect to iChat but like so many others I am am having no luck getting Video Chat working. I have changed the quicktime streaming prefs to 1.5Mbps T1. I have turned off the systems firewall. I have followed the step by step for port forwarding at http://www.portforward.com/english/routers/port_forwarding/Thomson-Alcatel/Speed Touch585/iChat.htm. The UPnp option is active also. I have changed the port setting to 443 in the server settings with iChat Prefs.
At this stage I am at a loss, which has led me to take the measure of starting this thread. I am a complete MacAddict and I must say this is the first time that I have failed to resolve a issue on my own back. Any assistance or suggested fixes I would be eternally grateful.
Below is a snippet of the communication error that I am getting
Date/Time: 2008-10-19 19:11:02.832 +0100
OS Version: 10.5.5 (Build 9F33)
Report Version: 4
iChat Connection Log:
2008-10-19 19:10:53 +0100: AVChat started with ID 3354460188.
2008-10-19 19:10:53 +0100: BrianDuffCork1: State change from AVChatNoState to AVChatStateWaiting.
2008-10-19 19:10:53 +0100: 0x1836f750: State change from AVChatNoState to AVChatStateInvited.
2008-10-19 19:10:59 +0100: 0x1836f750: State change from AVChatStateInvited to AVChatStateConnecting.
2008-10-19 19:10:59 +0100: BrianDuffCork1: State change from AVChatStateWaiting to AVChatStateConnecting.
2008-10-19 19:11:00 +0100: 0x1836f750: State change from AVChatStateConnecting to AVChatStateEnded.
2008-10-19 19:11:00 +0100: 0x1836f750: Error -7 (0x1836f750 cancelled the connection.)
2008-10-19 19:11:00 +0100: BrianDuffCork1: State change from AVChatStateConnecting to AVChatStateEnded.
2008-10-19 19:11:00 +0100: BrianDuffCork1: Error -7 (0x1836f750 cancelled the connection.)
Video Conference Error Report:
Video Conference Support Report:
0.416844 @Video Conference/VCInitiateConference.m:1583 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
6.975075 @Video Conference/VCInitiateConference.m:1598 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
6.977946 @Video Conference/VCInitiateConference.m:1702 type=2 (00000000/0)
[Initiate Conference To User: appleu3test012 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
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0x94958000 - 0x94b9dfff com.apple.Foundation 6.5.6 (677.21) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x94e1b000 - 0x94e9cfff com.apple.print.framework.PrintCore 5.5.3 (245.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x94e9d000 - 0x94e9dfff com.apple.audio.units.AudioUnit 1.5 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94e9e000 - 0x95613fff com.apple.AppKit 6.5.3 (949.34) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x95622000 - 0x9576cfff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9576d000 - 0x95840fff com.apple.CoreServices.OSServices 226.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x95841000 - 0x95897fff com.apple.opengl 1.5.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95898000 - 0x958abfff com.apple.LangAnalysis 1.6.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x958ac000 - 0x958d5fff com.apple.shortcut 1 (1.0) /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x958d6000 - 0x95923fff com.apple.framework.familycontrols 1.0.2 /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x95924000 - 0x96597fff com.apple.QuickTimeComponents.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9659e000 - 0x9664efff com.apple.QD 3.11.54 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9664f000 - 0x9675dfff com.apple.PubSub 1.0.3 (65.1.1) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x9675e000 - 0x96793fff com.apple.AE 402.2 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x96794000 - 0x967fbfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x967fc000 - 0x96b2afff com.apple.QuickTime 7.5.5 (990.7) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96b2b000 - 0x96b3bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x96b3c000 - 0x96b57fff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96b58000 - 0x96ba7fff com.apple.datadetectorscore 1.0.2 (52.14) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x96ba8000 - 0x96c42fff com.apple.ApplicationServices.ATS 3.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96c43000 - 0x96c49fff com.apple.backup.framework 1.0 /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x96c4a000 - 0x96c74fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96c75000 - 0x96d2ffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x96d30000 - 0x96d3dfff com.apple.CoreGraphics 1.351.33 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x96d3e000 - 0x96dc5fff com.apple.audio.CoreAudio 3.1.0 (3.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96df9000 - 0x96e0efff com.apple.IMUtils 4.0.5 (582) /System/Library/Frameworks/InstantMessage.framework/Frameworks/IMUtils.framewor k/Versions/A/IMUtils
0x96e0f000 - 0x96e2ffff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96e30000 - 0x96e92fff com.apple.htmlrendering 68 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96e93000 - 0x96e94fff com.apple.ApplicationServices 34 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x96e95000 - 0x96ea0fff com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
Brian Duff
[email protected]
Message was edited by: DufferCork
Message was edited by: DufferCork
Message was edited by: DufferCork
Thanks for the prompt reply, I am now having problems connecting to the router on Telnet. Do I use the generic address that is on the router which is 192.168.1.1
or do I use the DHCP address that it generates which is 192.168.1.64. Either way after numerous attemps to connect via the terminal using both of these IPs I cannot connect
Last login: Tue Oct 21 06:53:29 on console
You have mail.
Duffs-Computer:~ celti$ telnet 192.168.1.1
Trying 192.168.1.1...
telnet: connect to address 192.168.1.1: Operation timed out
telnet: Unable to connect to remote host
Duffs-Computer:~ celti$ 192.168.1.64
-bash: 192.168.1.64: command not found
Duffs-Computer:~ celti$ telnet 192.168.1.64
Trying 192.168.1.64...
telnet: connect to address 192.168.1.64: Connection refused
telnet: Unable to connect to remote host
Duffs-Computer:~ celti$
Any suggetsions what might be causing this conflict as I have connect to Telnet no bother in the past.
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They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
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Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% coreaudiod
5% CarboniteDaemon
4% iMovie
3% JustCloud
3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
My Mac is very slow and applications take a long time to load, especially Safari and iTunes. Please help. I have run the Etrecheck report and these are results.
Thanks Pat
EtreCheck version: 2.1.5 (108)
Report generated 4 January 2015 14:29:26 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:32:50
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (717.51 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Seagate Expansion Desk 2 TB
EFI (disk1s1) <not mounted> : 210 MB
Seagate Expansion Drive (disk1s2) /Volumes/Seagate Expansion Drive : 2.00 TB (1.66 TB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
Problem System Launch Agents: ℹ️
[failed] com.apple.syncservices.SyncServer.plist
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist [Support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]
[loaded] com.epson.esua.launcher.plist [Support]
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
GoToMyPC Preferences [Support]
Java [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 281.84 GB
Destinations:
Seagate Expansion Drive [Local]
Total size: 2.00 TB
Total number of backups: 78
Oldest backup: 2013-07-28 18:09:06 +0000
Last backup: 2015-01-04 14:29:38 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 281.84 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% mds
0% fontd
0% mds_stores
0% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB Safari
112 MB com.avast.daemon
94 MB com.apple.WebKit.WebContent
56 MB spindump
52 MB mds_stores
Virtual Memory Information: ℹ️
479 MB Free RAM
1.56 GB Active RAM
1.11 GB Inactive RAM
904 MB Wired RAM
5.37 GB Page-ins
75 MB Page-outs
Diagnostics Information: ℹ️
Jan 4, 2015, 01:57:18 PM Self test - passed
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.patbythesea wrote:
Can I assume that with my Mac I do not need any additional virus protection software? If I do, what should I use?
See my Mac Malware Guide for help on protecting yourself from malware. You generally don't need anti-virus software.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
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Hi,
From your description, you want to achieve the following goal:
Configure Exchange to filter the attachments if the size is over 10 MB and store it in a public folder, and then forward the email to Salesforce.
Based on my knowledge, I'm afraid that it can't be achieved. Exchange can filter messages with attachments, but it couldn't store these attachments on public folder automatically. Also, I don't see any transport rule can do it.
Hope my clarification is helpful.
Best regards,
Amy Wang
TechNet Community Support -
Looking for help with respect to configuring MS Exchange server to handle attachments over 10 MB for forwarding to Salesforce (Email-to-case).
Problem - SFDC does not create cases from emails that have more than 10 MB of attachments. Our clients will not go-live if their clients cannot send in emails with attachments over 10 MBs
Potential resolution - Configure MS exchange to strip off the attachments(if over 10 MB) and store it in a public folder, forward the email to Salesforce (so the case gets created or the email
is associated to an existing case), the client should have some way to know if the attachments were stripped off and should be able to dlownload the attachments and continue with case resolution.
Any help is appreicated!
ThanksHi,
From your description, you want to achieve the following goal:
Configure Exchange to filter the attachments if the size is over 10 MB and store it in a public folder, and then forward the email to Salesforce.
Based on my knowledge, I'm afraid that it can't be achieved. Exchange can filter messages with attachments, but it couldn't store these attachments on public folder automatically. Also, I don't see any transport rule can do it.
Hope my clarification is helpful.
Best regards,
Amy Wang
TechNet Community Support -
Even I cant believe this is happening again! i'm once again asking for help with my account. Since im very sick I ask that u look into my account and read the hell verizon has put me through and assist ending the hell once and for all even if that means ending my contract, i just want the hell over. I went into my bill tonight and the mess was still there I paid $110. that's what I owe
I guess I spoke too soon! I really can't believe this nightmare is not over yet! My account is still wrong. The credit that I was due totaled $63.00 I am looking at a message on my phone saying that $21.01 was credited which makes my balance $219.72. I received a text the following day that says, I processed your credit of $30.00 and your new balance $216.73 how is that possible? None of the late fees were credited and the amount due for my monthly charges are wrong. Before any changes were made to my data plan back in Nov. My monthly charges were $140.00, I needed my hot spot back and i was told that the hot spot will increase my bill $10 for each phone that totals $20. The customer rep that change my data plan at that time also gave me a credit of $20 to compensate for the increase until I had time to talk with customer service about the mix-up with my Hot spot. I originally had the hot spot, but the rep that change my plan almost a year prior told me nothing was changing except I was getting more for less money. I explained to that rep that I need my hot spot 4 times a year...and I don't want my plan to have any changes. To verify what I'm telling u check my account and see that I called from Albany New York wanting to know where my hot spot was and I was told I didn't have the hot spot on my account since the last data change! I lost money once again due to the verizon rep's. so my current data plan the rep promised would increase $20 which makes my monthly charges that were $140 prior to the change $160 after the hot spot was returned to my account. Then I was given a $12 credit per month for 12 months because of so many mistakes made to my account so with that $12 credit my monthly charges should $148 + surcharges + taxes and that's not what I see. I do know this much right now my account is in such a shambles I can hardly see the light at the end if there is an end! I need real help!
>> Personal information removed by Verizon Moderator to comply with the Verizon Wireless Terms of Service << -
What's the phone number I should call for help with my iPhone and ihome dock?
What's the phone number I should call for help with my iPhone and ihome dock?
http://www.ihomeaudio.com/support/
-
one question I am looking for help with is, when you hit the history button I want my last fifty pages to show up instead of just fifteen. Is it possible to change that setting?
TYThe History menu can only show that fixed maximum of 15 as that is hard coded.
Maybe this extension helps:
*History Submenus Ⅱ: https://addons.mozilla.org/firefox/addon/history-submenus-2/ -
Once and for all: MSN VIDEO chat on the mac... can it work?
the situation: my friend in France uses an msn account on a PC with the latest version of windows live or some such. I'm in the states on my blackbook. I set up a shiny new msn account, hoping to connect up to him. I've tried adium, msn mac, mercury, and ichat, and nothing will let me connect to his cam, or him to mine.
so here's the golden question: can a mac user, as of right now, video chat with a PC user through the MSN network? if so, and if this is a waste of a new post, please direct me to the instructions. please do not tell us to sign up for AIM accounts, like I saw in another post.
if it's not possible, please explain why not. is it microsoft's msn client for the mac that's about 3 versions behind the pc one? is it a protocol issue? why is this so impossible? is it a social thing, i.e. europeans use msn and PCs and americans use AIM/yahoo and macs? I'm baffled.It IS possible for a Mac user to do video with people using MSN/Windows Live messenger on Windows, but not possible to do audio.
To do video you will need either Mercury or aMSN. I haven't used either of these, and wouldn't touch the MSN service with a barge-pole, so can't give instructions on how to set it up, but both of them do have video capabilities. As i said though, neither do audio, so unless both participants know sign-language it may be of limited use.
The reason why it is not possible is both a protocol issue and a Microsoft one.
MSN uses secret, proprietary protocols for their service which means that anyone wanting to interoperate with the service has to reverse engineer the protocols and then implement them (and Microsoft can of course move the goal posts at any time by changing the protocols in a new version).
It's a Microsoft problem because they simply aren't interested in developing no cost applications for the Mac, as evidenced by the dropping of both IE and Windows Media Player for OS X (it wouldn't surprise me if Messenger gets dropped by the end of the year), so MSN Messenger lags well behind the Windows version and lacks many of its features.
The situation with MSN/Windows Live Messenger is unlikely to change until Microsoft switches to the IETF standard for IM, XMPP. It may be years before Microsoft switches but it will have to eventually as XMPP is the daddy in enterprise IM and becoming increasingly popular in the consumer space with services such as Google Talk, Gizmo (IM portion) and Live Journal (among thousands of others) utilising it.
Fortunately iChat already supports XMPP (Jabber) for IM, although doesn't yet use the XMPP standards for video or audio (though i'm still hopeful this will change with Leopard), so once MS switches you should be able to set it up in iChat. But like i said, it may take years before all the major IM companies converge on XMPP as the protocol of choice.
Anyway, if you're just interested in video AND audio chats between Windows and Mac OS X you don't have a lot of choices. There's the AIM/Trillian Pro <-> iChat route that you don't want to take, there's the Skype route (much as i loath Skype) which seems to be the preferred option among other forum posters here, and there are a few other alternatives too which i haven't paid much attention too, but there is currently NO way to do both video AND audio between Mac OS X and Windows using MSN/Windows Live.
Or i suppose you could wait for Leopard and hope that Apple provides MSN functionality but i suspect you'd be disappointed.
Not the answer you were looking for i'm afraid but i hope my post helps you find an alternative solution. Don't forget to send feedback to Microsoft and demand they switch to XMPP in MSN/Windows Live Messenger. The more requests the better. ^_^ -
Can no longer connect for audio or video chat : Error -8 drama
I've been video and audio chatting to Europe for quite some time with no problem. After installing a new modem (Motorola Surfboard SB5101) I'm now getting the dreaded Error -8 and can not connect for either audio or video. Text works fine.
I've poked around the forums and see some similarities with problems other users are having, but I have to assume my issues have something to do with the new modem, since I've been using audio/video chat for so long without a hassle.
I went through all the usual steps as mentioned in other threads: Firewall is off, Quicktime streaming changed to T1, tried changing the port to 443... Nothing works.
I'm using OSX 10.4.10
iChat AV 3.1.8(v445)
Modem goes to an Airport Express which is wired to my desktop computer.
I get the same results from my MacBook Pro as I do with my desktop so it's not a computer issue.
Upon inviting or being invited the wheels spin a moment and then I get a message saying I left the chat.
And the report is this:
Date/Time: 2007-08-09 14:09:15.107 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
iChat Connection Log:
AVChat started with ID 886884518.
[email protected]: State change from AVChatNoState to AVChatStateWaiting.
0x457a70: State change from AVChatNoState to AVChatStateInvited.
0x457a70: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x457a70: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
4.005750 @:0 type=4 (00000000/2)
[VCSIP_INVITEERROR]
[19]
4.005627 @SIP/SIP.c:2447 type=4 (900A0015/2)
[SIPConnectIPPort failed]
2.005101 @SIP/SIP.c:2447 type=4 (900A0015/2)
[SIPConnectIPPort failed]
Video Conference Support Report:
3.506302 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK745ad9d276fb8ac3
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=524660867
Call-ID: 9a84c4ea-46a3-11dc-8590-fb4ac9af13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 539
v=0
o=briansack 0 0 IN IP4 10.0.1.2
[email protected]
c=IN IP4 10.0.1.2
b=AS:2147483647
t=0 0
a=hwi:34:2:1249
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:138569664
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:160:120:160:120
a=rtpID:-1522475925
2.506041 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK745ad9d276fb8ac3
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=524660867
Call-ID: 9a84c4ea-46a3-11dc-8590-fb4ac9af13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 539
v=0
o=briansack 0 0 IN IP4 10.0.1.2
[email protected]
c=IN IP4 10.0.1.2
b=AS:2147483647
t=0 0
a=hwi:34:2:1249
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:138569664
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:160:120:160:120
a=rtpID:-1522475925
2.005780 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK745ad9d276fb8ac3
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=524660867
Call-ID: 9a84c4ea-46a3-11dc-8590-fb4ac9af13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 539
v=0
o=briansack 0 0 IN IP4 10.0.1.2
[email protected]
c=IN IP4 10.0.1.2
b=AS:2147483647
t=0 0
a=hwi:34:2:1249
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:138569664
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:160:120:160:120
a=rtpID:-1522475925
1.505465 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP m.0:40941;branch=z9hG4bK3298135216491829
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1327194736
Call-ID: 9953701c-46a3-11dc-8590-a9eff06413c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:40941>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 545
v=0
o=briansack 0 0 IN IP4 m.0
[email protected]
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:34:2:1249
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 40947 RTP/AVP 12 3 0
a=rtcp:40949
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:138569664
m=video 40943 RTP/AVP 126 34
a=rtcp:40945
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 40949 VIDEO 40945
a=pogo
a=fmtp:126 imagesize 0 rules 15:160:120:160:120
a=rtpID:-1522475925
0.505163 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP m.0:40941;branch=z9hG4bK3298135216491829
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1327194736
Call-ID: 9953701c-46a3-11dc-8590-a9eff06413c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:40941>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 545
v=0
o=briansack 0 0 IN IP4 m.0
[email protected]
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:34:2:1249
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 40947 RTP/AVP 12 3 0
a=rtcp:40949
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:138569664
m=video 40943 RTP/AVP 126 34
a=rtcp:40945
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 40949 VIDEO 40945
a=pogo
a=fmtp:126 imagesize 0 rules 15:160:120:160:120
a=rtpID:-1522475925
0.004892 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP m.0:40941;branch=z9hG4bK3298135216491829
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1327194736
Call-ID: 9953701c-46a3-11dc-8590-a9eff06413c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:40941>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 545
v=0
o=briansack 0 0 IN IP4 m.0
[email protected]
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:34:2:1249
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 40947 RTP/AVP 12 3 0
a=rtcp:40949
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:138569664
m=video 40943 RTP/AVP 126 34
a=rtcp:40945
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 40949 VIDEO 40945
a=pogo
a=fmtp:126 imagesize 0 rules 15:160:120:160:120
a=rtpID:-1522475925
0.000000 @:0 type=2 (00000000/22)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
Binary Images Description for "iChat":
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0x5e05000 - 0x5e0ffff com.apple.IOFWDVComponents 1.7.9 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x5e17000 - 0x5e49fff com.apple.QuickTimeIIDCDigitizer 7.2 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x5e7a000 - 0x5e7bfff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
0x5ed8000 - 0x5f2dfff com.DivXInc.DivXDecoder 6.0.0 /Library/QuickTime/DivX 6 Decoder.component/Contents/MacOS/DivX 6 Decoder
0x5f3b000 - 0x5f80fff com.apple.QuickTimeUSBVDCDigitizer 1.7.5 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x5fa2000 - 0x5fccfff com.apple.iSightAudio 7.2 /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x607b000 - 0x618afff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x61b9000 - 0x6234fff com.apple.GeForce3GLDriver 1.4.18 (4.1.8) /System/Library/Extensions/GeForce3GLDriver.bundle/Contents/MacOS/GeForce3GLDri ver
0x623c000 - 0x6255fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
0x625b000 - 0x6267fff com.apple.audio.AudioIPCPlugIn 1.0.2 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x629b000 - 0x62b6fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x6483000 - 0x64bcfff com.apple.audio.SoundManager.Components 3.9.1 /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
0x6714000 - 0x672afff com.apple.FCP Uncompressed 422.component 1.4 /Library/QuickTime/FCP Uncompressed 422.component/Contents/MacOS/FCP Uncompressed 422
0x672f000 - 0x6733fff com.apple.iokit.IOQTComponents 1.4 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x41410000 - 0x414affff com.apple.QuickTimeImporters.component 7.2 /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x419b0000 - 0x419effff com.apple.QuickTimeFireWireDV.component 7.2 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x8fe00000 - 0x8fe52fff dyld /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff com.apple.ApplicationServices.ATS 1.9.6 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae9000 - 0x90b59fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6f000 - 0x90b81fff libauto.dylib /usr/lib/libauto.dylib
0x90b88000 - 0x90e5ffff com.apple.CoreServices.CarbonCore 681.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec5000 - 0x90f45fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8f000 - 0x90fd1fff com.apple.CFNetwork 129.21 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fefff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110f000 - 0x9111dfff libz.1.dylib /usr/lib/libz.1.dylib
0x91120000 - 0x912dbfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913da000 - 0x913e3fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ea000 - 0x913f2fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f6000 - 0x9141efff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91431000 - 0x9143cfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91441000 - 0x914bcfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f9000 - 0x914f9fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fb000 - 0x91533fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154e000 - 0x91620fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91673000 - 0x91704fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174b000 - 0x91802fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183f000 - 0x9189dfff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cc000 - 0x918edfff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91901000 - 0x91926fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91939000 - 0x9197bfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91997000 - 0x919abfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b9000 - 0x919fffff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a16000 - 0x91addfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2b000 - 0x91b40fff libcups.2.dylib /usr/lib/libcups.2.dylib
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0x91c6f000 - 0x91c73fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c75000 - 0x91cddfff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce2000 - 0x91d1ffff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d26000 - 0x91d3ffff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d44000 - 0x91d47fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x91e47000 - 0x91e47fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e49000 - 0x91f2efff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f36000 - 0x91f55fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc1000 - 0x9202ffff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203a000 - 0x920cffff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920e9000 - 0x92671fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a4000 - 0x929cffff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x929ff000 - 0x92aedfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af0000 - 0x92b78fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bb9000 - 0x92de4fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f11000 - 0x92f2ffff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3a000 - 0x92f94fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb2000 - 0x92fb2fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb4000 - 0x92fc8fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe0000 - 0x92ff0fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92ffc000 - 0x93011fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93023000 - 0x930aafff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930be000 - 0x930c9fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d3000 - 0x93100fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311a000 - 0x93129fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93135000 - 0x9319bfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931cc000 - 0x9321bfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93249000 - 0x93266fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x93278000 - 0x93285fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9328e000 - 0x9359cfff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936ec000 - 0x936f8fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936fd000 - 0x9371dfff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93771000 - 0x93771fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93773000 - 0x93da6fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94133000 - 0x941a5fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941de000 - 0x942a2fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f4000 - 0x942f4fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f6000 - 0x944b6fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94500000 - 0x9453dfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94545000 - 0x94595fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9459e000 - 0x945b8fff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945c8000 - 0x945e8fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94625000 - 0x9466afff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94676000 - 0x946aefff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946f1000 - 0x9470dfff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94721000 - 0x94765fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94789000 - 0x94798fff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a0000 - 0x947adfff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f3000 - 0x9480cfff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94813000 - 0x94b32fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c16000 - 0x94c87fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94dfc000 - 0x94f2cfff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fbe000 - 0x94fcdfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fd5000 - 0x95002fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95009000 - 0x95019fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9501d000 - 0x9504cfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9505c000 - 0x95079fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x953bf000 - 0x9542efff com.apple.Bluetooth 1.7.14 (1.7.14f14) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x95792000 - 0x95820fff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9587c000 - 0x95911fff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x9594e000 - 0x95c5bfff com.apple.WebCore 418.23 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95de4000 - 0x95e0dfff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x97197000 - 0x971b6fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97827000 - 0x9784cfff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x978cd000 - 0x9798efff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x979b9000 - 0x979bafff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x979bc000 - 0x979c9fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97b28000 - 0x97b29fff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x982c5000 - 0x983ecfff com.apple.viceroy.framework 273.7.12 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x98ba5000 - 0x98ba8fff com.apple.DisplayServicesFW 1.8.1 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x98df3000 - 0x999b9fff com.apple.QuickTimeComponents.component 7.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9a49c000 - 0x9a4a7fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a4b2000 - 0x9a60bfff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
Any brilliance on the matter would be greatly appreciated.
Thanks!
B.
Message was edited by: Brian SackHi Brian,
I am not sure the Surfboard routes either.
It is not in this list http://portforward.com/routers.htm which is where we start for most people.
A little of what we are talking about.
DHCP is a way that so called server in routing devices hands out IP addresses.
You Mac will be getting one from the Airport.
You can look it up on your Mac in System Preferences > Network.
Pick the connection method from the second drop down and then the TCP/IP tab in the next section.
The IP is listed, Whether is asking for a DHCP given IP, A Subnet Mask, DSN servers (if your lucky) and the "router" IP
With an Airport Router you are likely to get an IP that starts 10.0.1.x and the "Router" is at 10.0.1.1
If connected direct to the modem the the "router" is the modem. In the case of some cable connections it will pass through the Public IP given to you by the ISP
On the whole Cable modems do not route but it is not exclusive.
IF it does not route and you connect directly to it then the IP will show may be you Public IP seen here http://myip.dk/
Next bit.
Now all ports below the number 1024 are normally open in all routers and modems that route.
Web browsing and Mail apps tend to use ports below this figure which is why any routing device will work and get you on the Net no matter how they are set up.
Applications like IM ones like iChat and On-line games use ports above this 1024 threshold and as a consequence need ports to be allowed or opened.
Next Bit.
Certain apps like iChat like the LAN and the ports open to be very Linear. In fact iChat is fussy about how many times it has to go through devices that all do NAT Based methods of opening the ports.
These methods are Port Forwarding, Port Triggering and DMZ (which is an extreme form of Port Forwarding).
Because of the way routers allow the routing and Addressing info through even from another routing device then the computer can have two IP address (one from the modem and one from the Router).
See the Second pic This means the computer sits in two subnets on your LAN.
The normal way of telling this in an iChat log is to look for the change in ports that showed up in your Log.
SO far the above infers what you can do using System Preferences > Network to find out if both device are routing.
I am not sure that the surfboard is.
I think the idea that the ISP is doing something to the packets is the problem.
Read the whole of this page http://www.ralphjohnsuk.dsl.pipex.com/page4.html if you want to know more. It starts with the Mac Firewall but goes on to the stuff listed above.
7:18 PM Friday; August 10, 2007 -
No audio with video chat, but can audio chat!
When I video chat, I don't get or receive audio. Neither does the person I'm "chatting" with. I can audio chat with that person... no problem. But the combination video and audio is a bust. And here's the kicker: it's only when I'm chatting with a particular person. With others, the audio and video combo works perfectly. And to top it all off, this person can audio/video chat with others just fine too! Any hints? My OS X and router firewall are both inactive.
My computer:
QT streaming: 1 Mbps cable
OS X firewall: off
Modem: D-Link cable modem (DCM-201)
Router: Belkin 802.11 wireless router (Model # F5D6231-4)
- firewall is off
- not in bridge mode
No iChat add-ons
Connection speed: 4175 Kbps down, 302.3 Kbps up
Will work on getting the other person's info... I know they're on a MacBook Pro as well. Seems more like a bad preference file or something to me as this person is the only one I have trouble with and vice versa. Thanks for any help!Hi MizzouHusker,
Thanks for starting a new thread.
Is the Modem in Bridge mode ?
Or is it doing DHCP ?
What ports are opened in either device ?
Do either have UPnP ?
With those speeds you can set Quicktime to 1.5meg
It will need you to restart iChat to see the new speed.
If devices use NAT you can have problems if the devices at either end do not like the NAT method used (there are about 6)
UPnP will get around this.
4:26 PM Thursday; July 13, 2006 -
Trouble with video chat - Im not responding!
having trouble starting video chat
Try and start/ connect a new conference, i click accept, it waits then said i didnt repond. However the person im trying to connect to says they didnt respond, ie. so we both didnt respond. we can type to each other with no problems
didnt have any trouble prior to downloading new updates
any help??Hi,
10.4.1 Really ?
Which OS level and which Updates ?
Your post suggests that you are at least at 10.4.7 when the logs were introduced.
What Error log number appears in the second paragraph if you open the Reveal Triangle on the arrival of the Pop up to send to Apple ?
Or in Home Folder/Library/Logs/iChatConnectionErrors is where old logs are stored.
We don't need the bits after the line Binary Images for iChat
More info
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
9:29 PM Friday; March 6, 2009 -
Hi all!!
I have been having this problem for over a month now. I have a macbook pro 10.411 and when I video chat with my brother who has a macbook with leopard our video chat only lasts a short amount of time...maybe 5 or 10 minutes at the most then it will just freeze and come up with an unexpected loss message. I am not sure which computer is not working correctly but I have been able to video chat with friends without losing a connection so I am thinking it has to do with my brothers. I have searched high and low for an answer to this and have yet to succeed. Any help would be greatly appreciated!
Thanks,
CarrieHi,
iChat is also effected by the setting in System Preferences > Quicktime > Streaming.
I have heard some Comcast customers are also experimenting with changing the speeds in hear as well as the iChat Bandwidth setting.
Anything lower that 128K here will not work for Video.
Intranet/LAN is the top setting as does not work properly in Tiger.
Anything less than 384k and you will not be able to Multichat in Video chats.
Of course with the iChat bandwidth setting this just increases to options (And the Testing) you have to try.
There is no certainty this will work either.
10:56 PM Saturday; March 8, 2008
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