A Dell Technician told me my Firefox 3.6.17 was corrupted and uninstalled it and Installed 4.0. Now I lost all my sub-folder Bookmarks and some Folder Bookmarks. How to I retreive them?

I had about 100 Bookmark Folders and 500 to 600 Bookmark sub-folders inside the Bookmark Folders on Firefox 3.6.17. When I signed off my Windows XP system on Thursday the Firefox home Page was fine. When I logged on to the Firefox Homepage the next day the page changed and I was unable to change it back, the "add Apps" had no effect and I could not customize the page. My home page is google com ig dell using Mozilla Firefox as my Browser so I called Dell to get help. The Dell technician played with it for about 1 1/2 hours and then decided Firefox was corrupted and he would have to load a new copy. He uninstalled the old 3.6.17 and installed 4.0. I specifically told him I had lots of Bookmarks and could not lose them. He assured me it would be No Problem. When I checked after he finished, I had lost all my bookmarks. The Dell Technician could not retrieve the Bookmarks and had to go to a Dell Datasafe Backup that I did. He could only retrieve a small portion of my Bookmarks. It will take me weeks to build these Bookmarks again. I can't believe these are all gone from my hard drive. Is there anything I can do to retrieve them and how can I prevent this in the future.

I, too had my book marks disappear when I upgraded to FF 4.0
I am now back and enjoying FF 3.6.17 (my original) yet I am still
without my book marks and am floundering trying to recoup.
Any help appreciated. If unable to see my book marks in the near
future I will definitely jump ship. It's too bad that FF people have
created this problem. I am mystified and disgusted with their actions.

Similar Messages

  • Lost all my iphone songs while updating to ios 7. how do I get them back?

    I lost all my iphone songs while updating to ios 7. how do I get them back?

    Restore the backup you surely made before you updated, as anyone would do before updating any computing device:
    iOS: Back up and restore your iOS device with iCloud or iTunes

  • HT6065 I upgraded from Snow Leopard to Mavericks OS X, and lost all of my "on my mac" mail boxes.  How do I restore them?

    I upgraded from Snow Leopard to Mavericks OS X, and lost all of my "on my mac" mail boxes.  How do I restore them?

    The answer was more complicated.  I had to have an Apple Care tech help me onscreen.  Had to go to Time Machine to restore (which I had tried, but couldn't find the right files to import.  The Mail icon was barred).  They helped me find them.  It was very complicated, with many steps involved.  I never could have figured it out on my own.  Even the tech was not sure how, or if it would work. And it took about 1/2 hour for the stuff to download. But, the problem was solved eventually
    .  Thanks again for your help!

  • Iv lost all my messages when i activated my new sim, how do i get them back?

    all my messages when i activated my new sim, how do i get them back?

    Iv lost all my messages when i activated my new sim, how do i get them back?

  • I lost my movies....they told me I had to change my security code when I bought another movies.  now I lost all the other ones.  And I cna't understand the instruction.  They are wayyyy over my head.

    oops...I wrote it all in above.  here it is again.  I bought a movie. then they told me I had to change my security code because they said it hadn't been used in long while.  so I did and now I can't find my movies from the other file.  Same name.  new code.  Whaaa..It says there are instructions somewhere but they are so far above my head I am in tears.  I don't understand a word of it..  There must be an easy way to just bring them over to new setup.  I am your grandmother so be nice.

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT1329 I've had to replace the hard drive on my PC and have lost all my music apps etc on i tunes. How do I retrieve them ?

    I've had to replace the hard drive on my PC and have lost all of my itunes !!! How can I retrieve the music ?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • I have two iPhones. I just backed up all my photos on my old phone using iCloud but when I log into iCloud on my new iPhone nothing appears? The GB for the photos has been taken from my iCloud allowance so how do I retreive them on the new phone

    I have two iPhones. I just backed up all my photos on my old phone using iCloud but when I log into iCloud on my new iPhone nothing appears? The GB for the photos has been taken from my iCloud allowance so how do I retreive them on the new phone

    if you have a laptop just transfer them that way
    open the iPhone folder then DCIM then copy all photos off your old phone then open iPhone folder for the new phone the DCIM and paste all photos in their

  • Updating to iPhoto 9.5.1 lost all my photos. How can I retreive them?

    Updating to iPhoto 9.5.1 lost all my photos. How can I retreive them?
    I'm on a MacBook Pro using OS X version 10.9.5.
    When I attempted to edit a photo in the version I had at the time, I got a message that I must update to iPhoto 9.5.1 to use that function. So I did so. When I reopened iPhoto, all my photos were gone. I looked for them in finder but found none of my photos there in the iPhoto library either.
    My Time Machine backup, directs me back to iPhoto.
    I just want to re-load my photos. Can you help?

    What do you see when you launch iPhoto? How big is your iPhoto library? Where is it located?
    Directions for using Time Machine to restore are at the bottom of this article - Mac Basics: Time Machine backs up your Mac - Apple Support
    And note you NEVER use the finder to access your photos - you only access them using the proper tools - How to Access Files in iPhoto
    LN

  • Imported photos, transferred some photos to new album, deleted originals, ones in album are gone. How do I retreive them?

    Imported photos, transferred some photos to new album, deleted originals, ones in album are gone. How do I retreive them?

    Check the iPhoto trash - if they are there select them and right click and restore to library
    If they are not there then they are gone
    You really should take the time to learn how to use iPhoto - photos exist only in one place  - in your events - albums, keepsakes, etc are just pointers to the actual photos in the event - deleting from an album does just that - deletes from the album - deleting from an event removes the photo and therefore all albums, keepsakes, etc
    watch the videos as a starter - iPhoto help menu ==> iPhoto help and watch the video
    also more details (for a previous version so some menu items are in different places but the concept is the same) - and it would be a worthwhile investment of time to take the iphoto tutorials - http://www.apple.com/findouthow/photos/ - they are very helpful and will save you a lot of time and frustration.
    LN

  • TS3988 I rcently had to replace my iphone and i lost my pictures that was in photo stream how can i retreive them?

    I recently had to replace my iphone 4s and i lost all of my picture that was stored in photo stream how can I retreive them?

    Welcome to the Apple Community.
    Any photos in photostream in the cloud will be returned to the new device when you log into your account and enable photostream, the photos in photostream in the cloud may not mirror the photos in the photostream album on your old phone.
    Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
    The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

  • All my pdf files were converted to adobe. How do I change them back?

    All my pdf files were converted to adobe. How do I change them back?

    Hi Jerome Winn,
    Please follow the steps mentioned in the link below and check the workflow.
    http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html
    Regards,
    Anand

  • I am trying to burn some cds from my playlist on itunes, but my playlist shows many of my songs in light print and says that it will not burn because it is not a file, these are all songs I have purchased quite a while ago, how do i get them to files?

    I am trying to burn some cds from my playlist on itunes, but my playlist shows many of my songs in light print and says that it will not burn because it is not a file, these are all songs I have purchased quite a while ago, how do i get them to files?

    If they were songs you purchased from itunes, try redownloading them from your purchases...
    if that doednt work, make sure the optuon to copy files to itunes media folder is checked in settings, then find and download from the net. and re-add them to your library

  • I have a macbook pro and I connected a new iphone to my computer. Somehow all my pictures in the iphoto app deleted. How can I get them back, and no I do not have my TimeMachine On. Please help!

    I have a macbook pro and I connected a new iphone to my computer. Somehow all my pictures in the iphoto app deleted. How can I get them back, and no I do not have my TimeMachine On. Please help!

    If you are running Lion then all drivers are distributed through Software Update. You do not need to install anything, other than to install the printer in System Preferences > Print & Scan. If you already added the printer while it was connected using USB, you might want to delete it and set it up again wirelessly to avoid confusion. Or, give them two distinct names e.g. "Photosmart D110 (USB)" and "Photosmart D110 (wireless)".
    All scanning functions are now performed using Preview, but you can also access the scanner through the same Print & Scan preference pane, or with Image Capture.
    This HP document may help explain how driver software is distributed now:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03079365&cc=us&dlc=en&lc=en &product=4144493&tmp_track_link=ot_search#N108

  • All my bookmarks have suddenly disappeared. How do I get them back? I didn't do anything to erase them.

    All my bookmarks have suddenly disappeared. How do I get them back? I didn't do anything to erase them.

    I've tried importing and restoring from bookmarks.html. The closest I get is having the XBOX folder in the dropdown, then the list of saved XBOX b-marks with nothing in them to actually go to.
    I looked at the places.sqlite file the other day and it said 0kb, now it has @11,000. Must be from recent activity.
    Anyway someone can control my pc and try to resolve this? If not, I guess these bookmarks weren't that important so oh well.
    I'm just afraid to try to organize the rest....

  • How do I condense my itunes files? As each new OS came out, I put it on a new drive...now I have 4 SSD drives, with 2 copies of iTunes..how do I condense them all down to one all-encompassing library?

    As each new OS came out, I put it on a new drive...now I have 4 SSD drives, with 4 copies of iTunes..how do I condense them all down to one all-encompassing library? Early 2008 Mac Pro Tower.

    dsf,
    Not sure exactly how you moved your library but this link may help
    http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/

Maybe you are looking for