A different person id appears on my Iphone when trying to update?
when trying to update my existing software it comes a different name on my iphone, it is not my apple id
any help ?
thanks
Was that software purchased with another Apple ID other than your own? if it was you can only update that software with that ID. Apps are tied to a particula ID once purchased with that ID.
Similar Messages
-
I have plugged my Iphone into my itunes account after trying to update to IOS 7. Its an Iphone4s.. I have pressed home and sleep button but the error still comes up.
KatUnable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Dear Apple Users. I have my ITunes on a PC and also have an IPAD and IPHONE. When I purchase music on my ITunes its appears on my IPAD when I sync. However it is not appearing on my IPHONE when I sync. Any ideas or thoughts greatfully accepted. S
Check the music tab on the iPhones iTunes page, and make sure "sync all music" is checked. If you chose only to sync certain music, new music will not automatically show up.
-
When trying to update ITunes on my pc using Iphone 4 verizon personal hotspot via usb connection the download fails.
I called this problem into Apple and they solved it for me. The problem is in the downloader associated with iTunes. Skip that step and go to Apple.com and download the new iTunes softwere update (Version 11.1) directly. I did this and installed it successfully. After restarting the computer iTunes recognized my phone and all was well. Then I updated and installed the ios7 update without any problems. No charge. Full cudo's to Apple!
-
Why different events in iPhoto and in iPhone when i synchronize all events in my Mac
why different events in iPhoto and in iPhone when i synchronize all events in my Mac?
Because there is no connection betind iPhoto on the Mac and iPhoto for IOS other than the name
LN -
I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work) since I use iCloud and I tunes match
YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
GB -
Does anyone know what error message 6 means? No detailed explanation of 6 on this page. Got that msg when trying to update iPhone (4S) OS software.
http://support.apple.com/kb/ts3694#error6
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
when trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?
If you dont have none option then you must own itunes some money. So you have to enter the payment like a itunes giftcard. you can contact itunes by email by going to expresslane.apple.com
-
When trying to update Aps, my iPhone repeatedly rejects my apple ID password. I reset it, and it still rejects it. I've reset it on my computer, phone still rejects it . . . tired of this.
Are you positive you're using the exact Apple ID to update these apps that was used to originally ontain them? You can verify such by right-clicking one the apps, in your iTunes library, & selecting "Get Info". This will show you the Apple ID used to originally obtain the app...does it match on your phone?
-
When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?
delete off any apps that are asking for the wrong apple id and download/sync them over from the correct one
-
The above message appears when trying to update my phone wilst on itunes
http://support.apple.com/kb/TS3694#error6
-
hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help
Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine. -
Creative Cloud update fails with "the download appears to be corrupted" when tried through our company's firewall, but succeeds if the computer is taken outside the firewall. The IT guys have opened up the ports and URL's specified in the Adobe documentation. I have also captured the network traffic of both the failed and successful downloads for IT to examine (using Little Snitch), however they can find nothing to account for the problem. Adobe just seems to "give up and die" after about 2-3 minutes. Why is this? How can I or IT fix this?
Can I send the above log files to someone familiar with these issues for examination?Hi Gveo,
Please follow the article: Creative Cloud Help | About Creative Cloud Packager which will help you to get your issue fixed.
Thanks,
Ratandeep Arora -
I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.
Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About?
Maybe you are looking for
-
HT2498 My Samsung Camcorder does not show up on my MacBook Air.
When I plug in my camcorder (HMX-W300) it does not show up in finder. It has a usb in the bottom of the camera but when I put it in my mac it does not show up in finder. I do not have iPhoto (I restored my mac and lost it) so I cant do it manually.
-
How to track the dropped login?
Hello guys, On one of our servers, we've found a login (domain\xyz12-b) missing. Tried figuring out how that got dropped, was it manually by someone, or was there a process that got it deleted. Few methods tried, 1. Event viewer- no luck 2. Sql error
-
Hi All , I have a requirement in which i need to send Smartform output as a Fax . fax number will be filled dynamically in the program in a internal table . Any pointer to will be useful . If You can send a sample code it would be best , Regards Sau
-
BDB - rename of a database file
If I rename (system call) a db file after closing it - Can thiis coorupt the environment ? What is the difference between renaming a file(closed) using BDB interface and the os system call ? Any help with theses questions will be appreciated.
-
Uninstall AD Connector in oim 11gR2
Hi, I want to uninstall AD connector (.NET version 11.1.1.5.0) from oim 11gR2. For this, i run uninstallConnector.sh but i got this error . Do you have any idea ? Thanks. DEBUG,27 Nov 2012 11:32:07,475,[ConnectorUninstall.log],Executing the Prepared