A disc is stuck in the drive, how do I troubleshoot?

a disc is stuck in the drive, how do I troubleshoot?

Force eject a stuck cd/dvd
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
Open Disc utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
Source: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

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CD stuck in the drive, how to remove it?

I have a CD stuck in the drive, most likely by the up-lifting of the label. How can I eject this CD?

You failed to mention what kind of Mac you have... there are two different kinds of DVD drives.
with a Mac Pro, the dvd drive has a tray, so you just manually open the drive door (a damp fingertip helps) and firmly push a straightened paper clip into the small hole below the tray on the right side. This forces the opening gears to turn, unseating the tray. Hook the edge of the tray and gently slide it out.
The laptop "slot loading" drives are more difficult.

I have a DVD stuck in the drive, how can i get it out

how can i get a disc that is stuck in my drive out?

Restart. Hold down the mouse or trackpad button at the chime until the disc ejects. If that doesn't work, it's physically stuck.

How do I eject a C.D. that is stuck in the drive?

How do I ejecta C.D. that is stuck in the drive?

Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the
      left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in
      your Utilities folder. At the prompt enter or paste the following:
        /usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

How do I remove a disk stuck in the drive of my iBook G4?

How do I remove a disk stuck in the drive of my iBook G4?

Is this the same computer you ask about in your other thread here?
How do I permanently erase my files on an iBook G4?
There are two links in that thread which may be helpful. Or not.
Good luck & happy computing!

How do I eject a CD that appears to be stuck in the drive.

The CD won't eject when I select the eject command and the laptop doesn't shut down with this CD stuck in the drive. The spinning wheel appears and doesn't go away. Please help

Try these options:
Credit Kappy.
It also is helpful if you orient the MBP so that gravity is your friend.
Ciao.

Opening my iMac - CD stuck in the drive

Hey, I'm in serious need of help, if anyone has a second. My sister stuck a CD in the drive of our intel iMac while she had honey on her hands, and it's stuck in the drive now. Would you believe she's 16? Haha.
But seriously, we need to crack the iMac open and manually remove the disc and clean the drive, and if anyone knows how this is done, advice would be very well appreciated. Thanks!
Chris

Hi Chris and Welcome to Apple Discussions ...
I second the motion to take the iMac in for service. It's not just the CD that could be the issue here, but the optical drive too.
Carolyn

I have a CD stuck in the drive. Is there are quick fix or do I need to take it into an Apple store. I have a MacBook Pro 15"

I have a disc stuck in the drive. Is there a fix I can perform or do I need to bring my MacPro to the Apple store?
Phil

Here are some standard remedies.
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.

I have a dvd stuck in the drive and as I can not boot is there a way of removing the dvd ?

Hi
I have a dvd stuck in the drive and as I can not boot is there a way of removing the dvd ?

Boot with the option key down. You will see a window showing all the bootable systems. Select the OSX boot and hit return. Once you are booted into OSX, use the Startup Disk system preferences to change your default boot volume.
Startup Manager: How to select a startup volume

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?
I have a 2012 mac book pro can I use that to connect with firewire and load osx that way? and how woudl I do that?
Thanks so much!

To what password are you referring? Do you mean your user account's admin password? Or do you mean the master password for File Vault or do you mean a Firmware Password?
For an admin password:
Forgot Your Account Password
For Snow Leopard and earlier
     Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.
If you cannot do the above then try this:
1. Boot to Safe Mode by restarting and after the chime press and hold down the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each command line:
     /sbin/fsck -yf
     If you do not receive a "Filesystem OK" message then repeat this command until
     you do. If after seven tries you still do not receive a "Filesystem OK" message,
     then the system is corrupted and needs to be reinstalled.
     mount -uw /
     cd /private/var/db/netinfo
     mv local.nidb local.old
     rm ../.AppleSetupDone
     shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
How to reset the OS X password without a startup CD:
Reboot into Single-user Mode. Enter the following and press RETURN after each command line
   1. Type fsck -fy
   2. Type mount -uw /
   3. Type passwd <username>
I have never tried this method myself.

My macbook pro has a hair in the drive how can I fix it.

My cd/dvd drive for my macbook pro has a hair in the drive how can I fix it.

I went to system information and it says; Card Type: AirPort Extreme
                                                            Wake on Wireless: Supported
                                                            AirDrop: Supported
                                                            Status: Network Service Inactive

How do you eject a CD stuck in the drive from an imac that won't start?

My Imac won't start. Its stuck on the Apple screen with the little gear going around. Other discussion have suggesting trying to boot directly from the install disc, which I want to try but can't because when it crashed there was a DVD in the optical drive and I now cannot remove it.
Any suggestion on how to remove it as a first step to fixing the start up screen issue!

Here is a collection of ways to eject a stuck CD/DVD from your Mac.
How to Eject CDs or DVDs From Your Mac Even When They Are Stuck
Tom
http://macs.about.com

Hi. Having trouble getting the superdrive on my daughters circa 2009 mac mini to eject discs. Even the 'hold down mouse button on restart' trick isn't working now and there's a disc stuck in the drive. Anyone out there with a fix? Here's hoping :-)

It doesn't seem to matter whether it's a DVD or a CD it just won't eject :-(

Is there a very small pin hole, just inside the drive opening on the right? If true, you can very gently press the tip of a paperclip into this hole (with the machine on) to eject the disk.
With the mini off. Turn it upside down and thunk the bottom with your hand a couple of times. This may dislodge that stuck drive sufficiently to allow normal eject.
It may be possible to (again gently) pry up on an edge of that stuck disc with an old, unused credit card.
If you made it this far, better make an appointment with an Apple store to have the drive removed, disassembled, and reinstalled. If you go this route, might as well upgrade the memory too if it needs it.

How do I remove an SD card from the CD-ROM Drive that also has a CD stuck in the drive?

Hi! I need some assistance. We had an individual accidently miss the SD slot on the iMac and placed the SD card into the CD-ROM Drive of the computer. On top of that, a CD was placed in the drive as well and will no longer eject. Is there a way for me to remove both the CD and the SD card?

The most common method is to fashion an L shape out of cardboard (business card eg) turn the iMac on it's side and fish for the intruder.
As you now have 2 things in the drive this may not work, if so it's a trip to the Apple Store for extraction.

My install DVD is stuck in the drive, I've tried everything, the computer doesn't recognize it. Help??

My mac was being slow.. i tried a lot of stuff but finally decided to just clear the disk and reinstall snowleapord. I had done this before and solved the problem slowness issue. I stuck the DVD in the drive before restarting but when I tried to boot from it the disk just spun but didn't boot. the mac booted from my harddrive just like normal.. I've tried everything to get it out. Holding down the mouse, drutil eject tray in terminal, disk utility, booting and holding eject.. Nothing has worked. the disc spins on waking up or starting up but it is never recognized, its never on the desktop doesn't show up in disk utility.. I don't know what to do at this point and i think its starting to effect my mac. Spinning wheel on almost every application and obviously battery problems from the disc being spun every time i open it in class. Its finals week and i need my mac for notes/papers/tests etc.. so i cant take it to the nearest apple store for a couple weeks.. please help. thanks!

Try pressing the eject button in the top right corner of your keyboard (it the one next to volume increase).
I had this problem with a DVD + R and after trying everything I realized there is an eject button.

A disc is stuck in the drive, how do I troubleshoot?

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