A fatal error has occured while updating your device's software

I have a problem I hope you guys can help me.
Blackberry Model: 8820
Device Software version: 4.5.0.55
Desktop Software version: 4.7.0.37
Carrier: Singapore Telecom Mobile Pte Ltd(https://www.blackberry.com/Downloads/browseSoftware.do)
Everytime I start up my desktop software, it would prompt me that there are newer versions for some of the applications in my blackberry such as my browser, brickbreaker etc. So I followed through their instructions to install these updates. When it reached step 3/11, an error would occur while it say it was trying to turn on my radio
Here's the screenshot of the error:
[URL=http://img199.imageshack.us/i/errortac.jpg/][IMG]http://img199.imageshack.us/img199/761/errortac.th.jpg[/IMG][/URL]
But I do observed that @ task 1/11, it switched off my radio. @ task 3/11 it tried to switch back on again. thats when the error occured.
when I unplugged my device after the error, I saw that my mobile connection was off and my blackberry had to re-connect again. I do admit that my area has pretty bad reception, but that cant be the problem right?
On top of that, maybe I also like to pop another 2 questions:
1) Why is it I cant set up my email? I followed the instructions here:
http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
but my setup wizard dont have the option to select "I want to create or add an email address"
I only gives me the option of the enterprise mail
2) I tried to browse to to te blackberry website using my blackberry, but its says my device is not supported. Any way to solve this?
Message Edited by howb21 on 07-09-2009 12:44 AM

does this help ?
http://www.blackberry.com/btsc/KB02696
Unable to complete loading operation. Fatal error occurred when updating handheld
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Similar Messages

  • A fatal error has occurred while updating your device's software. Please try again.

    when the installation process is finished.. the reboot comes nxt and my BB device working now,, after a few minutes, it was appear that  "A fatal error has occurred while updating your device's software. Please try again" and i disconnected my device.. my question is.. is this error affect the stability or working of my DEVICE?
    I need your answer
    Solved!
    Go to Solution.

    Hi pasakaw
    Have you intrepted the update process in anyway .. maybe something gone wrong while doing this software update.Currently  what is the status of your BlackBerry  is it working properly ? 
    If you feel any problem then you should try an OS reload using desktop software which will fix any software glitchs.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • THere was an error updating your sofware. An error has ocurred while updating your devices software. Device communicat​ions error encountere​d. [A:0x00000​00F].

    I've tried the suggestion "Please try the following: Disconnect your device and restart your computer. Restart the loading process"  multiple times with or without battery, but still the same.
    This error propmpted while loading the system software.
    Anyone encounter this issue befire and how to fix it, really appreciated
    Thanks.

    I found it in loader.log
    [3] [8est:58:28:921] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Writing to Loader Action Log "52BE2234:3.10.0.47TM connection type: PC"
    [3] [8est:58:28:923] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Got LAL_RESPONSE
    [3] [8est:58:28:927] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Retrieving persistent data struct
    [3] [8est:58:28:928] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Got persistent data struct
    [3] [8est:58:28:928] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Retrieving Blocked OS CFP
    [3] [8est:58:28:929] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Got Blocked OS CFP
    [3] [8est:58:28:929] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Getting the Device PIN
    [3] [8est:58:28:929] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Got Device PIN
    [3] [8est:58:28:929] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Getting the Device BSN
    [3] [8est:58:28:930] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Got Device BSN
    [3] [8est:58:28:931] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Corrupting opposite QNX partition 1, on archive load
    [3] [8est:58:28:980] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Programming Flash. Filesize: 1834156032 total bytes
    [3] [8est:58:39:751] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:1143] Command failed due to timeout
    [1] [8est:58:39:753] [CfpProgrammer] [0x00002f9c] [CfpProgrammer.cpp:859] cfp operation failed (15): "Device communications error encountered. [A:0x0000000F]
    Please try the following:
    - Disconnect your device and restart your computer.
    - Restart the loading process."
    [1] [8est:58:39:753] [QnxProgrammerHelper] [0x00002f9c] [QnxProgrammerHelper.cpp:288] CFP::LoadQCFMFile failed. Error: F
    [1] [8est:58:39:754] [QnxProgrammerHelper] [0x00002f9c] [QnxProgrammerHelper.cpp:322] WriteModule OS failed.
    [20] [8est:58:39:757] [Loader] [0x00002f9c] [Loader.cpp:877] Switching connect state from 3 to 0 (timeout 15000 ms)
    [20] [8est:58:39:757] [USBEnumManager] [0x00002a20] [USBEnumSerializer.h:66] Lock requested, maximum wait = 180000 ms
    [20] [8est:58:39:757] [USBEnumManager] [0x00002a20] [USBEnumSerializer.h:70] Lock acquired
    [3] [8est:58:39:757] [CfpProgrammer] [0x00002a20] [CfpProgrammer.cpp:1143] Requesting BootImage Exit

  • HT201263 An error has occured while updating software. Connecting to the server is slow and games etc only run for 60 seconds

    An error has occured while updating software. Connecting to the server is slow and games etc only run for 60 seconds

    Have you tried resetting your iPad? You may have to restore again if there was a problem.
    Try the reset first.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Error has occurred while updating iphoto

    error has occurred while updating iphoto

    Thanks for sharing. DId you have a question?
    There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
    - What steps have you tried already to solve the issue.
    - Anything unusual about your set up? Or how you use iPhoto?
    Anything else you can think of that might help someone understand the problem you have.

  • An error has occurred while erasing your restore destination disk

    MacBook Pro, mid-2010 15-inch; OS X Mavericks (10.9.4); originally shipped with Snow Leopard.
    My MBP has crashed & won't start beyond the grey screen and spinning wheel. System restore from Time Machine backup won't work. I tried all these without success
    Safe mode (hold Shift during power-up)
    Verbose safe mode (hold Shift + Command + V during power-up) which reports
               ** /dev/rdisk0s2 (NO WRITE)
                   ** Root file system
                        Executing fsck_hfs (version hfs-226.1.1).
                   disk0s2: I/O error
              ...followed by some other stuff I haven't transcribed before it grinds to a halt
    Reset NVRAM (hold Option + Command + P + R during power-up)
    I can boot up ok into the Recovery partition (hold Command + R during power-up) to run Disk Utility and Time Machine.
    I can’t start from the OS X Install disk (hold C during power-up) cos my DVD drive spits out all CDs and DVDs after spinning them up. This despite cleaning with compressed air.  Tried to run AHT, the Apple Hardware Test (hold D during power-up): nada. Also running AHT from the internet - (hold Option + D during power-up), still nothing.
    I’ve verified my hard disk (all appears ok) and run Repair Disk Permissions.  This reports some problems, for example:
            Permissions differ on “System/Library/CoreServices/Feedback Assistant.app”; should be drwxr-xr-x ; they are lrwxr-xr-x .
              Unable to set owner and group ; error 22: Invalid argument
              Unable to set permissions ; error 22: Invalid argument
    Same problem (but with various different permissions) for
              “usr/lib/libruby.2.0.dylib”
              “usr/lib/libruby.dylib”
              “Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/inde x.html”
    Also have lots where as well as unable to set owner, group and permissions the
              Group differs; should be 80; group is 0.
    Affected items are
              “Library/Printers”
              “Library/Printers/Icons”
              “Library/Printers/InstalledPrinters.plist”
    and a few dozen more for various items in subfolders of “Applications/iBooks.app/Contents”
    I don’t know if they’re linked with my problem or an irrelevant side-issue.  I don’t understand the ramifications of these wrong permissions that Disk Utility can’t repair.  And I don’t have the headspace or time to learn now either.
    I repeatedly tried system restore from Time Machine backup, but get the error:
              An error has occurred while erasing your restore destination disk.  Restart your computer and then try restoring again.
    I tried erasing the hard disk partition with Disk Utility but got the error
              Volume erase failed with error couldn't unmount disk.
    Now totally out of ideas.  Have I overlooked anything?  Is my hard drive a goner?  BTW my battery is also saying "Replace soon", but I don't know if that's relevant.  All help gratefully appreciated!

    There are several ways to back up a Mac that is not fully functional. You need an external hard drive or other storage device to hold the data.
    1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    2. If Method 1 fails because of disk errors, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    3. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

  • An error has occurred while saving your changes to the server. Network failure.

    When I'm importing my articles I get this message. "An error has occurred while saving your changes to the server.
    Network failure. Do you want to try again?"
    Any Help would be great.

    I had several fails yesterday as well.  Not sure what the issue was.  Haven't tried today, but I know there were 1 or 2 other people posting the same issue.

  • An error has occurred while updating article layouts. The InDesign file for the layout cannot be...

    When trying to complete the tutorial for indesign I get the following error when trying to add an article to my folio:
    "An error has occurred while updating article layouts. The InDesign file for the layout cannot be found."
    I am able to create the folio then I click into articles. My document "WiFi_v.indd" is open when clicking add article, but I keep getting this error message.
    I am using the following versions of the software (Should be the latest).
    - Folio Builder (Downloaded version Version 1.1.8.0)
    reported version:
    11.4.3.20111129_m672305 7.5.5.17
    Adobe In Design 7.5.2 CS 5.5
    Also tried reinstalling the plugins (uninstall + install)

    If you're on Mac OS with the OS in another language than english the "User" folder might contain a non english character and causing problems.
    I e in Sweden the Mac OS user-folder is called "Användare". When attempting uploading articles from a file locaded anywere this "Användare" is in the file path the Folio producer says Error finding InDesign layout, due to -what i think is-the "ä" in Användare. If you still want to work local you can place the InDesign files directly into the Macintosh HD. In this case the User folder is not used.
    BR
    Henrik

  • Error has occurred while processing your request reference #...

    Every time we go to login into a particular site get the message an error has occurred while processing your request and give a reference number. This happens while using both browsers Safari and Firefox. I've cleared history and cookies/cache. Nothing seems to work. any suggestions?

    The problem is at the server end.

  • An error has occurred while updating article layouts. The InDesign file for the layout cannot be fou

    I just started experiencing this error when trying to update an article. I've tried deleting the article completely in the Folio Builder menu within InDesign but that doesn't seem to solve it. Anyone else experiencing this? I thought I saw a thread about it back in June but never saw a resolution.
    Thanks.

    UPDATE: I just deleted the article and instead of clicking "Add" at the bottom of the Folio Builder, I chose import from the flyout and that seemed to work.

  • An error has occured while updating the default player for audio file types

    followed by "you do not have enough access privileges for this operation".
    Well its my computer, Im the admin (using XP even though im logged onto my name which has no security settings). Im not adding music, all im trying to do is update my preferences.
    Ive tried reinstalling all of the apple software, then redownloading the most recent copy of itunes, and i still get this message. Any clues on how to fix this?

    Hi, I had the very same problem. Check out this thread for a possible resolution: http://discussions.apple.com/message.jspa?messageID=6825681

  • Admin gets the following message while trying to update software: None of the selected updates could be saved. A network error has occurred. Check your Internet connection, and then try again. Any suggestions?

    I'm the Adnin. just recently I tried to update system software (Lion OS). The following message was returned. None of the selected updates could be saved. A network error has occurred. Check your Internet connection, and then try again. but I have internet access )email, Safari, etc.). Any idea of what is happenening?

    The error may be at Apple's end rather than yours. It could also be due to corrupted files on your computer. Try deleting the following:
    /Home/Library/Preferences/com.apple.SoftwareUpdate.plist
    /Home/Library/Caches/com.apple.SoftwareUpdate/
    /Library/Preferences/com.apple.SoftwareUpdate.plist
    Restart your computer.

  • 10.3 OS Upgrade error. An error has occurred while downloading software for your device. Please verify your internet connection or try again later

    HELP ! HELP ! HELP ! "An error has occurred while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." appears while attempting to upgrade or install BlackBerry Device Software. upgrading my Z10 OS to 10.3 on both (link & web). but facing same problem again and again. plz help. internet speed is 1mbps and working fine.

    I suggest you try the very clean and very forceful AutoLoader method:
    http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
    Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
    You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • An error has occurred while accessing SQL database or system resources. If this is the first time you have seen this message, please try again later. If this problem persists, please contact your administrator.

    I have SP Server 2010, and when I try to DELETE a rule within an existing Audience, "Property (Account Name) = domain/username", I get this error, "An error has occurred while accessing SQL database or system resources. If this
    is the first time you have seen this message, please try again later. If this
    problem persists, please contact your administrator."  When I try to "MODIFY" the rule I get this error, "One or more values typed on this page are not valid. Check the text for the indicated fields." 
    The last time I checked it was working, I'm not aware of any new updates installed recently?  I did a full Profile Synchronization as well, but still not working, please advise? -- Evenstarline

    Hi Sara,
    First of all thank you very much for your prompt responses. Here are my comments to each of your suggestions below, and just to let you know I am using a Farm Admin account.  I
    was able to do this way after we upgraded from SP 2007 to SP 2010 as well.   I would like to mention I'm not a SP expert, just been given the responsibility due to another person handling it just left, so apologize with some of
    my novice questions below?
    1. When I change the Operators to "Contains" or "Not Contains" get generates this error below.
         Error generating in red towards top of the audience page..."One or more values typed on this page are not valid.  Check the text for the indicated fields."
         Error occurred where you enter your "Value"..."Could not resolve the user identity. Please re-enter the account name."
    2. We have a 3-server-tier topology (SPWeb, SPDB, and SPFarm).  Does the updates only apply to where the Central Admin is installed, which is the "SPFarm"?  I checked all
    3 servers, and NONE of the updates (KB2899494, KB2889845, and KB2883055) you'd mentioned are installed.
    3. I'm new to IISRET, I need to be extra cautious of what I run in production, is this safe to run with no problem?  What does it do?  And How do I run it?
    4. I'm also new to viewing the ULS log.  I'd just downloaded a viewer for it.  I'm assuming the only logs I need to be concern with viewing are within the SPAdmin (where Central
    Admin is installed)?  There's so many of them, what should I be looking for exactly?
    Evenstarline 

  • Wont update message displays: An error has occured while downloading software .......

    please help!!
     Iam trying to update my playbook 16GB but each time i accept and try to apply the update i get a pop up in middle of screen saying:
    An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists.
    now this is driving me insane no matter what i try it doesnt seem to manage to get past this step of the update!!
    Has anybody got ANY tips or advice please!!  

    Without knowing if you have received an update before it's difficult to be sure. The last update was feb 2013 so don't know why you need an update, unless it's a wipe or a repair.
    Lets assume you live in the "western world" then try a friend's house or a free wifi spot to do the update. it's easy for playbook to get upset with router wifi settings.  
    Sarah.

Maybe you are looking for