A few iPod issues (possibly Vista related)

In the past few weeks, my iPod (80GB 5G) has been acting awfully strange, for a few reasons:
- When I try to update it, iTunes (v7.0.2) gives me the error: "Attempting to copy to the disk "IPOD" failed. An unknown error occured (-69). On occasion, it appears to update normally, but when I check the iPod's contents, it's missing several hundred songs.
- When I try to restore the iPod to factory settings with the 'Restore' button, I get the error message "The iPod software update server could not be contacted."
It seems very possible that these errors are due to the fact that I upgraded to Windows Vista around the time I started noticing these issues. Since the Vista knowledge base doesn't seem to address these specific issues, I'm not fully convinced that this is the case. So...I'm at a loss. Can anyone help me?

Welcome to Apple Discussions!
iTunes 7.0.2 does not fully support Windows Vista. For more information about using iTunes with Windows Vista, see the following articles:
iTunes and Windows Vista: http://docs.info.apple.com/article.html?artnum=305042
iTunes Repair Tool for Vista 1.0: http://www.apple.com/support/downloads/itunesrepairtoolforvista10.html
An update to iTunes is expected fairly soon. The next version will natively support Vista.
About the update server cannot be contacted: that error could be caused by a network setting. See the following article for more information: http://docs.info.apple.com/article.html?artnum=304468. I'm not sure if the windows will look the same in Vista (haven't had a chance to lay hands on it yet...I also have PCs in the house), but it gives you a rough idea. Hope this helps.

Similar Messages

How to reverse 12 gb from ipod to windows vista...

Hello, my ipod is a 5th generation 30 GB ipod formatted in windows. I deleted the original itunes folder on my old computer. Now i own a macbook with Leopard and Vista. They are both authorized and i was able to transfer back the songs i bought on itunes. Also, i was able to copy ipod folder to vista : it says it is just 6.6 MB but in reality it contains 12 GB ( the HD 's says so...). Ok so basically ipod is set manually as a hard drive, i want to put all its content back: playlists, podcasts, videos, photos, every song from my cd collection... everything... but how ? and is it possible to do the same with Leopard?
thx

Put them in itunes and sync them like anything else.

[svn:osmf:] 15867: asdocs: Update to accomodate generating OSMF for Flex 4. 0 asdocs from OSMF 1.0 source with as few changes as possible.

Revision: 15867
Revision: 15867
Author:   [email protected]
Date:     2010-05-02 19:36:51 -0700 (Sun, 02 May 2010)
Log Message:
asdocs: Update to accomodate generating OSMF for Flex 4.0 asdocs from OSMF 1.0 source with as few changes as possible.
Modified Paths:
    osmf/trunk/framework/OSMF/org/osmf/display/ScaleMode.as

bringrags wrote:
We do indeed recommend replacing the osmf.swc from a Flex 4 project if you're going to use OSMF in Flex 4, but you may (will?) run into issues if you attempt to use Flex's VideoPlayer within that project. Note also that you'll need to replace osmf.swc for each individual project (or edit your flex-config.xml file to point to the updated SWC).
In terms of future plans, we are working closely with the Flex team to ensure that their next release ships with the latest OSMF version. No ETA on that though.
I have followed the recommendations and removed the old version of swc and replaced it with the release version. And so far the video and audio players work fine without errors.
But looking at the flex-config.xml I see that it still points to the old version.

    <runtime-shared-library-path>
<path-element>libs/osmf.swc</path-element>
<rsl-url>http://fpdownload.adobe.com/pub/swz/flex/4.0.0.14159/osmf_flex.4.0.0.13495.swz</rsl-url>
<policy-file-url>http://fpdownload.adobe.com/pub/swz/crossdomain.xml</policy-file-url>
<rsl-url>osmf_flex.4.0.0.13495.swz</rsl-url>
<policy-file-url></policy-file-url>
</runtime-shared-library-path>
Could you elaborate a little bit more on editing this part of flex-config.xml?
Thanks,
FTQuest

Sad Face on my Ipod. is it battery related?

I have an ipod 20Gb 4th gen/. Earlier today, it seems to have been a battery problem, i kept charging but the battery comes with one bar red, then a folder with exclamation pt. I was able to go to disk mode.
Now all of a sudden , i get a Sad face and nothing responds, Menu+select or Select+Play doesn't seems to respond.
I am thinking of buying a new battery and install it. can it be it?
Please help

Few things :-
1. Battery normally need to be replaced every 18 months
2. Folder of exclamation icon = corrupted or bad iPod OS file
3. Sad iPod icon = Hard drive problem
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Restoring ipod nano using vista

My son's ipod nano needs to be restored. We have the latest version of itunes and the nano is using 1.3 software. When I go into itunes and click on restore - a message pops and states the ipod software update server can not be contacted! I even tried going to the itunes store and a message pops that says itunes can not connect to the itunes store. I am not familiar at all with vista and was wondering if this is an ipod issue or does some network setting needs to be changed on my notebook? Any advice or help would be greatly appreciated
hp notebook Windows Vista

Have you had a look at this page?. It may be of some help: iTunes 7 for Windows: iTunes could not contact the iPod software update server

20GB Clickwheel iPod Issues

So, I've had this lovely thing for a few years now and it has worked quite well. Today in the middle of a workout, it just stops. I tried resetting it, no go. All it does is bring the Apple logo up (like its starting) then it will go to either the iPod with the unhappy face or the folder icon and it says below: "www.apple.com/support/ipod"
I tried connecting it to its computer, no go. Power source, no go. It continues to stop in its starting up phase.
Anyone have any ideas?
Thanks,
Andrew

If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
http://www.rapidrepair.com/shop/g4-ipod-parts.html
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Issues with using relative links in Captivate 8

Is anyone else having issues with using relative links in Captivate 8? These links all used to work in the previous version of Captivate. And I could have sworn this was fixed already once in Captivate 8 but it's popping up again for us. Here is the situation... We have courses that are made up of multiple lessons which as separate Captivate files. Within those lessons are buttons to link to external documents (which live in a shared document folder), demonstrations, etc. We use relative links because we post these to our amazon servers and we also sell them to clients where they can post them on their own web servers or in their LMS. SO we can't put in full paths for the links or we'd have to change them constantly. So an example is that the link for a button might be "../Document/nameofdoc.pdf" This would be going to a user guide or something that is posted in the "Document" folder that lives at the same level as the lesson's folder. But now, all of the sudden, none of our bazillion links is working. And I've tried buttons, hyperlinks, and even the old click box. Nothing works with relative links. And I did check the permissions on every file and folder on our Amazon server to verify nothing changed there as well. Any suggestions?

I have the same issue with relative links using Captivate 8. I am trying to load Captivate modules into an LMS using relative links to document files within the LMS. The links work fine during a site page test so not an issue in the LMS, but from the Captivate module they aren't working....
Help?

I uninstalled itunes to fix some ipod issues, and now I tried to reinstall it but it says that it's already installed.

I uninstalled itunes to fix some ipod issues, and now I tried to reinstall it but it says that it's already installed. When I went to find the "icon" I can"t find it. When i looked in the download files I saw the downloads, but not the actual itunes "app". Please help thanks!

How did you uninstall it and what were your IPOD issues - that may help clarify the problem.

30G Video IPod and Windows Vista - Help!

I just recently bought a new computer equipped with Windows Vista. I have a 12" G4 iBook that was my main computer from which I ran my 30G Video iPod, and now I am wanting to sync my iPod with my new Windows computer, and this will be the only system I use with my iPod.
I realize there are many problems with compatibility of iTunes/iPods with Windows Vista.
My question is, barring the problems with iTunes, I downloaded the latest iTunes anyways and tried to use Yamipod to bring my 1600+ songs onto my computer from my iPod by bypassing iTunes. Problem is, my computer doesn't even recognize the iPod at all. iTunes does, but when I cancel the box asking me to reformat my iPod to Windows format and try to use Yamipod, Yamipod doesn't even recognize an iPod existing. I thought maybe it was just the program, so I tried about 4 others, but nothing. I also used the cd that came with my iPod and put the drivers onto this computer, but the actual computer still doesn't even recognize it plugged in.
Any ideas? Also, because a lot of my songs are in m4a format, how will that work if I am able to put them on this computer? Will I have to convert them all to mp3?
Thank you for any help you can give.

And given that Vista has been available in Release
candidate version for ages and that the release date
has been known for ages, shouldn't apple have made
the effort to make itunes compatible with Vista?
After all, the vast majority of itunes users live in
Windows land.
perhaps you should familiarise yourself with the common usage and implications of the symbol string
but as you clearly aren't familiar with it, if i took your question seriously, which i don't, then the answer is no...
your argument is that being first and being in the majority rules
that'll be apple then won't it
i) i can't be bothered to check the itunes release date, certainly it was out in 2001, which is several years before microsoft even figured out what to call the os formerly known as longhorn, let alone finished sawing off the pieces it couldn't make work
ii) the majority of people with portable music players use ipod/itunes, so it is for microsoft to conform with the majority and not make changes that impair the products used by the majority
so, by your own argument, it is microsoft's responsibility to maintain compatibility

Sony Xperia Z experiences few usability issues after updating to latest software

Recently I upgraded my Sony Xperia Z phone (see snapshot for current upgraded system info)
After this upgarde I am facing few usability issues like ease of keyboard use
I lost all saved words from disctionary, also punctuations symbols bar at top of keyboard is missing (see image)
When I enter any wrong word and I want to delete/modify entered word.. now it deletes character by character instead of whole word (earlier behavior)
What is the solution to get that top symbols bar in keyboard?
itsvaibh

Download sony update service,attempt a repair of software.Before that,backup your data.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Hi there Hope someone can help me here. I am currently on holidays and my Kids have disabled my iPad so I now have to sync with my computer. I don't have my computer handy and want to use my device over the next few weeks if possible so can anyone help me

Hi there
Hope someone can help me here. I am currently on holidays and my
Kids have disabled my iPad so I now have to sync with my computer.
I don't have my computer handy and want to use my device over the next few weeks
if possible so can anyone help me please
Thanks
Darren
iPad 2 Wi-Fi + 3G, iOS 6.0.2

You need a computer.
Suggest you goto the nearest Apple Reseller and ask them to help you.

A few forums issues noted

Here are a few forums issues noted while reviewing the FAQ for the site.
1) "Using Forums Forums" eyebrow text (above) is awkwardly worded.
2) FAQ contains some
spurious and bad links, missing
icons,
duplicated text, numerous
typos, and some incorrect information.
3) Some images in the FAQ contain obsolete information, such as the "tags" feature shown
here.

As most of these things have not been fixed yet, I am replying so that this goes to the top of the list for a short amount of time.
Hello,
Since the FAQ is now a WIKI, and everyone of the links that Graeme provided go to a page that says nothing more than:
"The Forums help file has been moved to the
Community Wiki. Please update any bookmarks you may have."
I am unsure what you mean by suggesting that these things have not been fixed.
If you can provide links to information that needs to be updated, we can fix that.
Better yet, since it's a wiki, YOU can fix errors or missing data!
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
My Blog: Unlock PowerShell
My Book:
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Audio issues under vista/bootcamp

I just got a 13" macbook aluminum and decided to put vista on it aswell with bootcamp. Any time I have audio playing under vista, I experience stuttering every minute or so. Is there anyway to fix it? or is vista just simply not very good to run on macbook?

I had the same issue (running Vista under Bootcamp), and indeed also turned off the 802.11a as described here --> http://forums.macrumors.com/showthread.php?t=468089 Issue immediately went away (suprisingly, didn't even require a Windows therapeutic reboot).

I have a few iPods that cut off the ends of quite a few songs. When I play the same songs on iTunes, they play through. It's only the iPods that cut off. What can I do to fix this?

I have a few iPods (all nanos) that cut off the ends of quite a few songs. When I play the same songs on iTunes, they play through. It's only the iPods that cut off. What can I do to fix this?

Hi
This is the same problem I am having, did you figure it out yet?
Thank you

N91 driver issue ~ Windows vista !

Hey there !
N91 driver issue ~ Windows vista !
i recently upgraded my OS fro XP pro to vista ultimate,
carrying all the program files and settings,
but then the nokia pc suite in vista didn't recognize or load drivers for N91, when connected as
(1.) pc sync
(2.) USB hdd.
so in -all pc suite wasn't running.
so i uninstalled and re-installed pc suite,
now it does connect and loads drivers when connected as
(1.) pc sync
but doesn't loads drivers (keeps on searching~ from CD and windows update) as a USB HDD,
so I can't drag and drop my files in it.
any solution to this !

The combination is complicated - VISTA / PCSuite 6.83...
Both are not reference of good behavior.
On Vista, miss a lot of drivers, even for N91, and PCSuite 6.83 is unstable and unreliable. So maybe, you don´t have a problem, and need to leave with that until both, or at least one of then have an upgrade.

A few iPod issues (possibly Vista related)

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