A few random questions- email, internet, etc.

Hello. I'm a new Mac owner...and a little frustrated. I've been reading forums and help pages for the last two months. I have several questions. What's the most effective way to receive answers? Post all, hope for the best? or one question at a time?
To begin, When viewing an email in mac mail I right click on a link. Sometimes my options include 'open behind mail' and other times it does not. What determines this? Is there a setting I can change to include it for all email?
Second, my internet connection is very unstable. I need to determine what and where the problem is. The typical situation is a server not available and I usually have to go to sys pref and redo the settings. Or I just start turning everything off.
As a new member to the forum, I've tried to read all the past posts I can and value the info found here. Please consider redirecting me if needed or sending me back to a pc forum if I cause too much trouble!
Thanks-
Tilly

Hi Tilly,
No way we are going to turn you over to the PC hordes again...
Now I would say just fire off your questions and we will try to do our best and help you.
First things first: you might not be used to it from Outlook, but the Mail program of MacOS X is smart, and mightily so (most of the time, after all it is only a piece of software). There are intelligent algorithms in Mail that recognize certain patterns like e-mail adresses, phone numbers, Links, postal adresses etc.
Depending on what Mail thinks it recognizes it will offer you several options that are available to interact with that object. A short overview of the capabilities you can find in the help menu of the Mail application.
Concerning your internet problem it is difficult to help, I would need to know more: what kind of internet connection do you use, what exactly is the error message, do they occur when you perform specific tasks or just irregularly.
Cheers Mate,
Rene

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