A few songs that I downloaded in iTunes and downloaded from cloud to my computer say they have downloaded in full but in fact only a few seconds play, is there a way to redownload from cloud for purchases that have already been downloaded?
Can I redownload purchases that my iTunes Store thinks have already been downloaded to my computer?
Hi Phippsy01,
If you need to redownload your previous purchases from the iTunes Store, you may find the following article helpful:
Apple Support: Download past purchases
http://support.apple.com/kb/ht2519
Regards,
- Brenden
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Message was edited by: kostby -
I have two games tribez and tribez and Castle. As my new iPad air has a cracked screen I have to send it back for repair. I have to do a reset and restore backup when I get it back. Is there any way to back up above games. On tribez I have reached level 99 and will be annoying to starts again.
Do you have a computer with iTunes on it that you have associated the iPad with?
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Hi, can anyone help me because I've been trying to download the iTunes on my PC ( windows vista ) and everytime I am installing it its says --- An error occured during the installation of assembly Microsoft.VC80.CRT,type,="win32",version,="8.0.50727.6195...etc..Thank you.
it says that Windows Resource Protection could not start the repair service.
Okay. We've got a broken Windows Modules Installer on the PC, then.
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Windows Update Error 80070424 in Vista
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Windows Update error 8000FFFF
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After the updates have been installed, restart the PC one more time (in order to ensure that any pending installs requiring a restart have been resolved).
Now try another iTunes install. Does it go through without the 0x80070424 this time? -
I am trying to reinstall itunes and it won't install because my computer says it has a virus. Anybody had this problem and what did you do?
See the further information area of Troubleshooting issues with iTunes for Windows updates for direct download links. Try again.
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How can I download Itunes to a secondary drive on my computer? My C drive is full but that's where ITunes wants to automatically download. I can't figure out how to download it to a K drive.
You do not.
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You can move the media to another drive.
Close iTunes.
Move the ENTIRE iTunes folder from the default location to the desired location.
While holding the SHIFT key, launch iTunes.
When prompted to create a new library or locate existing, choose the option to locate existing.
Point iTunes to the new location.
Then go to Edit > Preferences > Advanced and change the location of the iTunes library there. -
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If iCloud is available for your country, you should. Here is the article that has the steps on how you can do this:
http://support.apple.com/kb/HT2519 -
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This will then only sync emails from the last week for example. In the screenshot all email messages would be synced to the iPhone.
Message was edited by: Michael Bratley -
so i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?
Hello Pork Chop 2,
Congratulations on your new Mac! It sounds like your purchased songs are not playing completely after you downloaded them. I recommend to following steps for an issue like this:
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
You can find the full article here:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?
Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy -
Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize
http://support.apple.com/kb/HT2727
Regards. -
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