A Firefox report keeps popping up and when I open it, it is chibberish

A RPT from Firefox keeps popping up and asks to open or cancel. When I do open it, it is nothing familiar or requested. how do i get the RPT form popping up all the time.

See:
*http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/rpc-html/m-p/1083715

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    You should find that a folder called temp has been created containing all the itunes msi files.
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    Apple Application Support
    Bonjour
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    See this previous discussion
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    Open the Firefox SafeMode. <br />
    [http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
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    ''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
    Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] <br />
    SuperAntispyware - [http://www.superantispyware.com/] <br />
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    Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] <br />
    Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]
    If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: <br />
    [http://www.spywarewarrior.com/index.php] <br />
    [http://forum.aumha.org/] <br />
    [http://www.spywareinfoforum.com/] <br />
    [http://bleepingcomputer.com]

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    Did you check if there were extensions installed in that new profile?<br />
    Some programs install extensions globally and appear automatically in a new profile.
    Do a clean (re-)install:
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    * http://www.mozilla.com/firefox/all.html
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    You need to scan with all programs because each program detects different malware.<br />
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    See if this MacFixit tutorial helps:
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    First, if you've forgotten your password, you can use the "Keychain First Aid" utility to make the keychain password the same as the login password.
    This can be accomplished via the following process:
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    Go to the "Keychain Access" menu and select "Preferences"
    Click the "First Aid" tab
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    Persistently asked for stored passwords If you are persistently asked for passwords in various applications that you have specified should be remembered in a keychain, your "login" keychain may not be active for one reason or another.
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    Turn off Keychain synchronization in applications having problems If specific applications are experiencing issues when accessing password-protected material, Keychain may be to blame.
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    Open System Preferences and access the .Mac pane
    Click the "Sync" tab
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    Close System Preferences
    Re-open System Preferences and repeat steps 1 and 2
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    Back up all data.
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    This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
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    When you figure out what's causing your issues, please let us know. It might help others with the same problem.
    Thank you.

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