A follow up to redownloading mtLion

My menu dock, (Downloads), shows lion "paused". The downloads window just showed the amount of the mb loaded.
Reporting a problem, from my paid receipt, sent me to a restart paused download, but I can't find it.
In my apps section of itunes, it doesn't show that I purchased it? ??
This is from a question in Mac Book Pro
Thanks for your help, Blessings, Bob

I feel alittle silly about now. couldn't find it see it in "itunes store", because it was in the "app store".
Shanking my head and wondering...
Thanks, Blessings !!!

Similar Messages

Family Sharing results in "Redownload Unavailable with This Apple ID"

I recently converted from having my Apple ID on all of our 5 devices, to setting up separate accounts. I just got a new iPhone 6 for my wife tonight. I didn't restore form backup, because she wanted to start fresh, and not have every App on the phone. So when I started downloading Apps, I got and in setting it up, I started downloading Apps and after installing 10 Apps, I got the following error message:
Redownload Unavailable with This Apple ID
This redownload is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
Anyone else having this issue?
Come on Apple. Seriously?

For what its worth i've been having this issue too and have followed all the advice i could find, none of which worked. However the only apps we were having trouble with were those make in the update list (and the app's info page on the App Store) as "Non shareable". If the Family Sharing lead has "purchased" (and the "" are there as there are free apps in the list *cough* Twitter, Dropbox, Kindle *cough*) any non shareable apps then they need to mark them as hidden (tap and swipe the app to the left in the list of apps in the purchased section of the App Store app and then tap hide. Now, the non family lead who wants to buy/download the previously downloaded app needs to go back to the purchased section, select the Family Sharing leads name to show their app list (this seems to be important to refresh the information) then search for the app in the App Store, then instead of the cloud with download arrow there should be the "Free" or "Price of app" box, which they can tap to install and provide password/tap the touch ID scanner/ however you authenticate your purchases in that App Store. This worked for me and was the only thing that worked and seems to be the obvious answer in hindsight - however the distinction between whats shareable and whats not is very strange - there's free apps, that are and aren't, apps that login to web services that aren and aren't, apps that have in app purchases that are and aren't and paid apps that are and aren't its confusing so if you get this error, check the status and try this. Then complain to the app developer. I'm thinking of raising a bug report with some of the apps i've found as its confusing and there seems to be no reason for it.
Good luck!
Michael

Some Itunes songs in my library do not play. How do I play them?

Many of the songs purchased and located in my Itunes library do not play. One of the common denominators with the non-playing songs is the Icloud with an arrow next to the song. I've been instructed to click on these and nothing happens. I've also checked my account for available downloads and receive a response indicating everything has already been downloaded. My computer is authorized. The songs were purchased through Itunes and used to play. I purchased the Icloud last year, never really used it and did not renew. I spent 45 minutes (on the phone) with Apple support represenative yesterday. She did was not able to resolve the issue and after 15 minutes placed me on hold. I waited 30 minutes for her ro return and finally hung up.
Perhaps, someone has had a simliar experience and can help me out.

Hello Jeanette,
Welcome to the Apple Support Communities. Sorry to that there is an issue with some of your purchased songs. First, I recommend trying to delete the problematic songs and redownload the songs from your past purchases.
Follow these steps to delete the song from your iPhone:
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf ):
You can follow the steps in the section titled "Apps, Books, Music, Movies, or TV shows on iOS" in the following article to redownload the songs (as long as you are signed in with the same Apple ID you used to purchase the songs, you will not be charged for the songs):
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to play the songs after redownloading them, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

Downloaded album disappeared during syncing

I recently downloaded several albums through itunes on my iPod Touch. I later plugged the iPod into my computer to sync the content. The sync completed as usual, but when I checked my computer for three of the albums, they hadn't synced. I intended to plug the iPod in and try to sync them again but they had also disappeared from my iPod.
When I go into itunes to try and download them again, a message appears telling me I have already purchased them, but how can I access these albums now?
I have previously bought and synced albums in this way with no trouble and some of the other albums I bought at the same time synced fine, it's just these few that have vanished.
If anyone can help, I would really appreciate it.

If you are in the USA and have iTunes 10.3.1 on the computer, use the instructions in following link to redownload the music. iCloud Beta is available in the USA now.

Explicit content warning?! Just downloaded Jay z new album

I just downloaded the jay z holy grail album. It has a red e beside most of the songs. On the first track there is a voice repeating " explicit" help! It's driving me crazy!!
How do I change this and get a version without this constant warning!!

Hello Phyper,
Welcome to the Apple Support Communities. Sorry to that there is an issue with the first song on the JAY Z album. First, I recommend trying to delete the problematic song and redownload the song from your past purchases.
Follow these steps to delete the song from your iPhone:
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf ):
You can follow the steps in the section titled "Apps, Books, Music, Movies, or TV shows on iOS" in the following article to redownload the songs (as long as you are signed in with the same Apple ID you used to purchase the songs, you will not be charged for the songs):
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still hearing the word "explicit" at the beginning of the song, you can report an issue with this purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

Issues after updates - Mountain Lion

I just installed updates for iphoto and imovie. Then I installed upate to Mountain Lion. Now iphoto and imovie "crash unexpectedly". When boot in "Safe mode" both iphoto and imovie load but problems - iphoto wont display photos in library unless swiping through images - otherwise blank window where photo should be. imovie doesn't load previously created movies.
Don't know if this iphoto problem, imovie problem or Moutnain Lion problem....Love to restore to previous version but of course I didn't bakup...Help....
Any suggestions....
Neil

Problem solved through Apple Support. Thank You Brian and Leroy.
Had me delete iMovie and iPhoto. Reinstalled from original disc. Updated with current versions. Problem pesisted.
Reset PRAM - Command+Option+P+R while restart
Reset SMC - Lft Shift+Control+Option while restart
Problem persisted.
Restored OSX Mountain Lion - Command+R while restart. Followed prompts. Redownloaded and installed.
YES! FINALLY! 3rd time is the charm.
Again, thank you!

Issues after updates - iMovie

I just installed updates for iphoto and imovie. Then I installed upate to Mountain Lion. Now iphoto and imovie "crash unexpectedly". When boot in "Safe mode" both iphoto and imovie load but problems - iphoto wont display photos in library unless swiping through images - otherwise blank window where photo should be. imovie doesn't load previously created movies.
Don't know if this iphoto problem, imovie problem or Moutnain Lion problem....Love to restore to previous version but of course I didn't bakup...Help....
Any suggestions....
Neil

Problem solved through Apple Support. Thank You Brian and Leroy.
Had me delete iMovie and iPhoto. Reinstalled from original disc. Updated with current versions. Problem pesisted.
Reset PRAM - Command+Option+P+R while restart
Reset SMC - Lft Shift+Control+Option while restart
Problem persisted.
Restored OSX Mountain Lion - Command+R while restart. Followed prompts. Redownloaded and installed.
YES! FINALLY! 3rd time is the charm.
Again, thank you!

Cant open itunes. get error message 7 followed by error message windows error 127. i have redownloaded new updates with luck. window xp

cant open itunes. get error message 7 followed by error message windows error 127. i have redownloaded new updates with luck. window xp

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

My itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.

my itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.

Hello 19Brenda94
Start with removing iTunes in the order of the first article states, which is iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support (iTunes 9 or later). Once that is done, then download iTunes 64 bit version from the second link below and run that installer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes 11.1.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Regards,
-Norm G.

HT201272 How do I remove DRM-protected tracks? I've purchased iTunes match and followed all of the directions for redownloading and I still can't play some of my tracks on the DJay 2 app. Please help! Do I need to purchase these tracks all over again?

How do I remove the DRM-Protection from tracks so that I can play them on my DJay 2 app. I've followed the directions for removal and it's not working...
Will I have to purchase these tracks again?

Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group of identical tracks to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin. This can happen, for example, if you start iTunes with a disconnected external drive, then connect it, reimport from your media folder, then restart iTunes.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background. Please take note of the warning to backup your library before deduping, whether you do so by hand or using my script, in case something goes wrong.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
tt2

ITunes says the music i purchased is downloaded, won't show up on my computer anywhere, won't let me redownload?

I just restore my ipod touch following the version 5 update...and now all the music and half of the apps are gone. I restored the backup, redownloaded music...but the music is nowhere on my computer, and now the download button in the store won't let me try again because it said I download it already. What can I do to get to these downloads since the button to download is grayed out?

iTunes never displays the iPod in the left pane?
iTunes is shipped with a "helper application" called the "iPod Service" that runs and is used by iTunes to communicate with the iPod device. This service may be disabled.
If your system is Microsoft Windows XP and you are logged in as an Administrator:
1. Quit iTunes and, if your iPod is currently connected to your computer, safely remove it using the system tray application to manage removable devices.
2. Right click on "My Computer"
3. Select "Manage"
4. In the "Computer Management" window, left pane (tree view), follow this path:
+Computer Management (local) > Services and Applications > Services+.
5. In the right pane, scroll down to "iPod Service" and double click it.
6. If the service is listed as "Disabled" and "Stopped," change to "Manual" and "Start" it. ("Manual" will cause it to start when iTunes starts and "Start" starts the service right now.)
7. Close "Computer Management"
8. Restart iTunes and wait for it to completely come up.
9. Reconnect your iPod.
Does your iPod show up in iTunes?

How do you redownload purchased songs from iTunes?

iTunes Match has completely bollocked up my iTunes linrary. Many of the albums have double entries—one that is in iCloud to be downloaded (a little cloud with a downward pointing arrow) and a duplicate that is on my computer but not in iCloud (a little cloud with an 'x' in it.) I've found that the only way to 'fix' this and not have every song play twice is to delete the one that isn't in iCloud. To delete the one in iCloud would prevent it from appearing on my other devices.
iI have hundreds of songs im my library, so this has been an enormous task. There are several albums that I've purchased in the iTunes Store that have either missing songs or duplicates. I decided that, rather than futz around with them, I'd delete the entire album from both my library and iCloud and the redownload the purchased album.
I've tried to follow the instructions provided by Apple. I go to the iTunes store and click on purchased items, it displays the albums I've purchased. However, in one case, when I click on download all songs, it only download 3 out of a dozen. How do I get the entire album to download?

Just follow the steps in this article:
www.apple.com/support/kb/ht1351

I can't get itunes to acknowledge that I need to redownload a DRM-FREE version of the music I already paid for.

What it says in the subject line. I have a huge number of songs that I'm just now realizing are "Protected AAC audio files," which is a load of complete crock, but whatever. I've tried following the incredibly convoluted and asinine directions about deleting the DRM version first, then going to the itunes store and clicking on purchased songs and re-downloading each one, individually, by hand. This is an unbelievably stupid and time-wasting method, but if it worked, I'd only be moderately peeved.
However, it doesn't work. Itunes refuses to acknowledge that the DRM version is no longer on my computer; as far as they're concerned, it's downloaded, so there's no way to redownload the non-protected version. Never mind that I've now been scammed into signing up for that stupid Match program, which I fully intend to discontinue as soon as I resolve this idiocy - apparently ITunes just flat-out doesn't have the ability to tell which songs they should just automatically replace because DRM is no longer a thing.
If the solution is obvious and I'm missing it, I'd be really happy to hear it - reply to this and mock me for not getting the issue. That's totally cool! But please don't tell me that I'm going to have to literally re-purchase almost 2K songs just because Apple can't do its job.

Have you tried using the Applications DVD that came with your MBP. It will work just fine. It CAME with your computer it is yours to use on that computer.
Give it a try.

How do I delete a song from my Itunes library? I follow the instructions and right click on the song and click delete from the drop down menu but, then it asks me if I am sure I want to hide this song in Iclouds? I dont even know what Iclouds is?!?! HELP!

How do I delete a song from my Itunes music library? I follow the instructions and right click on the song and then select "delete" as specified and my info claims at that point it will ask if I want to send this song to my trash bin, but, instead, when I try to delete the song, I get another window asking "are you sure you want to hide this song in iCloud? I don't even know what iCloud is?!?!? I don't want iCloud and just want to get rid of old songs!!! HELP ME!!!

Short answer:
Click Hide Song(s), it is what you wanted to do...
Long answer:
iTunes in the Cloud is a feature of your iTunes store account that allows you to redownload or stream your past purchases. When you delete a purchased track that is downloaded to your computer (like the first one shown here) you are asked if you also want to hide the song from iCloud. This would remove it from the computer and also stop it showing up with the iCloud symbol as the other tracks from that album (which are not downloaded) do.
If a track shows with the cloud symbol you can play (stream) it by double-clicking the title, or click the cloud symbol to download a local copy to your library. If you try to delete one of these tracks you get a slightly different message confirming that you want to hide the track. Clicking hide will remove the listing from the library and any other device that shows your past purchases.
Should you want to retrieve any item hidden in this way at a later date use Store > View My Account > iTunes in the Cloud > Hidden Purchases > Manage.
To hide all your previous purchases that are not downloaded to your computer use Edit > Preferences > Store and untick Show iTunes in the Cloud purchases.
tt2

Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you

Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you

Hi Poonam26c,
If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden

A follow up to redownloading mtLion

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