A friend of my daughter's used my mac when she got her new iphone. Now I have a new iphone and my phone has her app store information on it and I don't know how to get it off and put mine in there!
A friend of my daughter's used my mac computer when she got her new iphone to help set it up. Now that I have a new iphone, her apps and all the app store information is stuck on my phone. Her app account keeps showing up when I try to install something new, and I obviously do not have her password. How do I get this off my phone??
Open iTunes on the computer. Without any iPhone plugged in, go to iTunes' menu and do Store > Sign Out.
The click the iTunes Store row on the left of the iTunes display. You can then sign on from the signon row on the right side of the display using the correct Apple ID and password. Then you'll be all set!
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The tilt is on and I don't know how to get it off
THe tilt lock got turned on on my iPhone 4 and I don't know how to get it off. Can someone help me?
By "tilt lock", I think you mean the portrait - landscape lock.
Turn that off by clicking the home button twice, then swipe the lower four icons from left-to-right. At the left side of the resulting four icons, you should see a circle with a padlock. Click the padlock to unlock it. Then click the home button to return to a normal display. -
My app store doesn't download anything i don't know how to fix this problem
my app store doesn't download anything i don't know how to fix this problem
Can't believe it was that easy... I'm so dumb! Thanks for your help, I was getting so aggravated! I owe you... Thanks again!
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I had an icloud account in 2009. We set it up as a family plan because my family had just changed from PC to Mac. We never used it and let the plan expire in 2010. My ical will not sync with my new iphone because it is linked to the family plan account that no longer exist. Because I don't remember my password, I tried resetting it. It says the personal information I entered is incorrect, but I know the information is correct...It's my birthday it asks for! Does anyone know how to get that account off of my mac without the account existing?
You were a MobileMe (not iCloud) subscriber in 2009 and this service has been terminated. However the login is an Apple ID and this never expires. What is your operating system? Do you have a MobileMe icon in System Preferences? - if so you should be able to sign out in it, but you may not have an iCloud icon to let you create an iCloud account, though you can do so if your iPhone has iOS 5 or above.
If you are getting login requests or other irritations from your MobileMe account you can go to (user)/Library/Preferences/ByHost and delete all .plist files beginning with com.apple.DotMac or com.apple.idisk, then reboot.
The minimum requirement for iCloud to let you sync your data is 10.7.5 though you can sync through iTunes (except with Mavericks). -
I thought that my account had been hacked and that might be the reason I could not get my 2 different e-mails. Also, at the same time this happened, I could not get into Internet Explorer. I could still get into and use Open Office during the above problems
Thank you for the info re. the main menu. Your answer I used worked; however, the menu bar all the way across is solid black. The only way I can find out the names on the menu is to point the cursor from left to right over the black bar to find "file" "edit" tools", etc. What do I need to do to get these menu titles to be seen?
As regarding the GMail --the menu bar used to have an envelope symbol which was white and outlined in red. That disappeared. I googled "mail.google.com" to try to get back my email. This didn't work. I then tried to get a different email address and password--after 8-19 attempts, this never worked. My other email (sbcglobal.net) has never returned. So I don't know where that went or how to get it back -
My i message says I'm offline and i don't know how to get it off.
My i message says I'm offline but idk how it got like that... Can anyone help mee get it off please
yep, I'll try....
#1, this is a Mac pro forum, for non-portable macs, just sayin'
#2, go into preferences, then network, and take a look. under ethernet, you should see a green light, or if you connect via WiFi, you should see something at the top of your screen which shows you that WiFi is active and which network you are connected to. If you don't see anything, reboot your router/modem, and restart your Macbook pro, then reconnect to wifi. It should go looking for active networks, then ask if you want to connect to whatever, or connect automatically, and you should see a wifi symbol at the top of your screen showing you that are connected, how you're connected( WiFi or whatever) and that you can be online again. if you connect via Ethernet, try releasing and renewing your IP address, which is found under "network" under "Preferences"
Hopefully some of what I have written here now will help you get back online
good luck
JOhn brine -
Have an App that showed up from nowhere. Don't know how to get rid of it.
When I click to update it shows it belongs to another apple user id. I don't see it on my iMac just in the store? How do I get it to go away. (It's Angry Birds??) I have no idea where it came from, where it is, or how to make it go away. Any thoughts? Is there a library I can delete it from?
Try the instructions here > Mac App Store – “You have updates available for other accounts” bug
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I have not receive gems (just like coins) in a game the first time I purchased them it didn't do anything but it did charge me the second time I did it it said u already purchased this in app purchase but has not been downloaded yet plz help
From http://www.barnesandnoble.com/ebooks/help-faqs.asp#NOOKapp
How do I download my books to my device? I get a message "Safari cannot Download".Launch the NOOK app software to trigger the automatic syncing of your purchases to your device. You can also manually tap the 'gear' button in the lower right-hand corner of the navigation bar and then hit Account Settings. This will open a screen to allow you to enter your login information which includes your account name and password. Press Go and your information will be verified and then the contents of your on-line NOOK Library will be listed for you. Then just browse your book listings and tap on the book you'd like to download to your device. A popup will confirm your request. Press OK and the book will download to your device in the background, and you'll be notified when it has finished downloading. -
I Need help to take off an old email account off my iPad can you help me?
Do you mean to edit your APple ID or to remove a mail address from the mail app.
If it's your Apple ID, start looking here. http://www.apple.com/support/appleid/
If you want to remove your e-mail from the mail app go into settings, mail, contacts and calendar and then tap on the account in question and delete it. -
My computer has changed how it accepts photos from my phone. They used to post into a library by the month and year, e.g., "Feb 2014 photo stream," but now all of the photos from my phone for the past year or so are lumped together into the "Shared" section under "photo stream." I did not put them there (that I know of) and now don't know how to get them out and into a library where I can categorize them.
The monthly events "Feb2014" will show you all photos that have been imported from "My Photo STream", if you have enabled "Automatic Import" in the "Preferences > iCloud" tab.
The albums you are seeing under "iCloud" are the "Shared Photo Streams" and "My Photo Stream". To import from your "Shared Streams" drag the photos frommthe Shared Streams album to the Projects in the library panel. -
iTunes wont open for me. it keeps saying "the Disc "untitled playlist" cannot be read. An unknown error occurred (-69)." don't know how to get it to work. Please help
It is likely a hardware failure
http://support.apple.com/kb/TS3694?viewlocale=en_US#error1 -
When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can replace it with my ID in Mail, contacts etc. The ID I get without wanting it, I can't find anywhere. I have to delete it. How do I solve this problem, anyone?
My content was obtained through another ID, which popped up earlier. Now this one doesn't pop up, and my current ID doesn't pop up either, but another one. How do you find an ID which is not in the store, and not in Mail, contacts etc. either?
Or is it possible to write the ID yourself when you want to buy something, not only to have it popped up being unable to be changed? -
My dad has itunes on his PC. I don't have my own but I recently have an iPad mini and an iPod. I don't know how to get songs onto itunes on the PC, using a different account or at least private/ separate..
So how do I create a separate I tunes on a PC which already has itunes... Or if not can I plug my iPad to the PC and use itunes on my iPad, and drag mp3s from a computer.
I'm not sure what the equivalent of a desktop is on the iPad.. And I don't actually know how to use the icloud either...
Can anyone start me off, given it have a iPad and use of a PC - not mine with existing iplayer
I do have spotify soundcloud so I could potentially use these.. If there is a route of getting either mp3's etc to end up on my iPad or iPod.
Kind RegardsiTunes 11
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device and follow the instructions. -
I got a new computer and don't know how to get music from ipod touch to itunes library
I recently got a new computer and don't know how to get music from my ipod touch to show on my itunes library.
You need to transfer the iTunes folder from the old computer to the new one.
iTunes: How to move your music to a new computer (Mac or Windows):
http://support.apple.com/kb/HT4527 -
I have a new MacBook Air and don't know how to get info from my USB stick and get info from my SD card. Can anyone help, please?
Plug the stick and/or card into the appropriate slots on the side of your Air. Do you see icons for the devices appear on the desktop? Click into them to see what files are there.
Matt
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