A friend set me up with icloud and in the process he lost some of the book i was listening to. I can't find it in my ipod or on my computer. It is part one and two of a book; interest part three showed up hough.

A friend set me up with icloud on my ipod touch and in the process lost part one and two of the book I had purchased from itunes. I searched for it and it is not in my ipod any longer, although part 3 is there. I tried to download it again from itunes store but they said I already purchased it and I didn't want to be charged again. What can I do? I am not happy at all because all I did with my Ipod was listen to my book and now I can't.

Hi.
If you've bought it from iTunes, you should be able to re-download it for free.
Download directly from iPod by going to the iTunes Store-App and find the "Purchased"-menu. From here you should get a complete list of all your bought items and the ability to re-download.
Download from iTunes on PC/Mac by opening iTunes > Go to iTunes Store > Go to the menubar on the left and choose "Purchased". Now, from the appearing window select the proper categori on top of the screen.
I hope this was helpful.

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Thanks for taking the time to respond - however your reply didn't really help as you haven't explained how to delete the compilation album that had been created.
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RB

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Hello milkisoo,
Wow! Purchasing a new computer and monitor should be a fun and exciting experience, and instead, it sounds like it’s turned into a complete nightmare. I can only imagine your disappointment when you found two charges relating to its purchase on your debit card account, and I’m sorry for any aggravation this caused.
As I want to provide you some piece of mind, I pulled up your order number using your email address attached to the forum. After review of its payment information, I found we collected only one payment. However, when orders are first placed on BestBuy.com, a pending authorization should show up on your bank card to make sure funds are available for the order until it is fulfilled. From there, the authorization should drop off and the collection charge should appear. This is the case for your one charge of $1,051.69.
It also sounds like an error may have occurred when you initially attempted to place your order, resulting in one of your gift cards not registering properly and the order not being completed. Your card’s issuing bank doesn’t appear to have recognized this and pushed through the pending authorization. This occurred a second time when your account information didn’t quite match up with what we had on file. Please know that we haven’t ordered a collection of these funds and your issuing bank should release the two pending authorizations within 5 to 7 business days.
Thank you for posting.
Alex|Social Media Specialist | Best Buy® Corporate
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A friend set me up with icloud and in the process he lost some of the book i was listening to. I can't find it in my ipod or on my computer. It is part one and two of a book; interest part three showed up hough.

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