A 'friend' told me to change account setting to enable https. I did. Now I cannot get on Facebook. Thanks for help. Barb Hinchey in English

When I try to get on Facebook, it turns the http/ to https and Firefox says it can't access the account. How can I get the address back to http/ instead of https/?

You may be opening a bookmark in the sidebar.
Opening in the side bar is the default for bookmarks that are created via a link or button on a website.<br />
You can check the Properties of a bookmark via the right-click context menu in the side bar (Ctrl+B; Cmd+B on Mac).<br />
In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right.<br />
Make sure that "Load this bookmark in the side bar" is not selected.<br />

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I recently changed my internet service provider and my e mail address. I updated my iTunes account with the new e mail. Now I cannot get updates on my devices, because the login box on each still contains my old e mail. How can I change this please?

I recently changed my internet service provider and my e mail address. I updated my iTunes account with the new e mail. Now I cannot get updates on my devices, because the login box on each device still contains my old e mail, and I do not know how to change this How can I change this please?

Try tapping on the id in Settings > iTunes & App Stores on your devices (Settings > Store if they aren't on iOS 6+) and then log back in and see if that 'refreshes' the account on them.

My ipad air was bought and activated AFTER September 1st and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, these apps were also deleted I order to be updated. Now I cannot get the free version. Help?

My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks

How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
 Cheers, Tom

I had to change my settings back to factory settings. Now I cannot get games because it is telling me I need iOS 4.5. I went on my pc and into iTunes I can not find download for ios

I had to change my settings back to factory settings. Now if I try to get a game or an app it tells me I need iOS at least 4.5. I hooked up to my pc and went to iTunes but can not find a download for any iOS. It just gives info on all they offer. Any help ????

To update to the current version (which is the only version 'signed' by Apple). connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972

If I change the nation setting of my iTunes in order to buy a song from the American iTunes store, then change my setting back to the Korean store (where you cannot buy music) will that create any problems with my downloaded content?

If I change the nation setting of my iTunes in order to buy a song from the American iTunes store, then change my setting back to the Korean store (where you cannot buy music) will that create any problems with my downloaded content? I want to buy an album that I cannot get hold of in Korea, but it is available in the US iTunes store. However since most of my apps are downloaded from the Korean store I'll need to switch back in order to update them. Does anyone know if there are any issues in doing this. I'd rather find out before I spend money, change my store setting back to Korea, and then get told I can't listen to the music because I bought it from the US store and my iTunes is set to the Korean store.
Cheers.

You canot easily change your country settings. The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE

I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one?

I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one? If it could be fixed, how much would it cost?

If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
Or take it to a genius bar if you have one near?
Or further explain what setting you are needing fixed back and im sure someone here can help you for free!

I was given a replacement and told to set it up on itunes but now I cannot retrieve my address book, can anyone help please?

I was given a replacement and told to set it up on itunes but now I cannot retrieve my address book, can anyone help please?

a message appears saying that there is a problem with the windows installer.
What's the precise text of the message please? (There's a few different ones I can think of that you might be getting.)

HT4759 i downloaded the icloud to my pc it says to login with apple id and it says it is a valid apple id but not cloud but i cannot get the control panel for icloud to come up to set it up on my pc which runs windows 8

i downloaded the icloud to my pc it says to login with apple id and it says it is a valid apple id but not cloud but i cannot get the control panel for icloud to come up to set it up on my pc which runs windows 8

An update.
From iCloud Control Panel 2.1.1 for Windows
"iCloud Control Panel 2.1 and later includes support for Windows 8"
but you still need to set it up on a Mac or iOS device, "Note: To create an iCloud account you need an iPhone, iPad, or iPod touch with iOS 5 or later, or a Mac with OS X Lion v10.7.5 or later."

We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting messages and FaceTime for my 13 yr old daughter. Do I have to create a different Apple ID for her?

We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting FaceTime and messages for my 12 yr. old. Do I have to set up a separate Apple ID for her to avoid this?

It's a trust issue. You can set them up so you don't receive each other's messages as long as you each have your own email address.
The trust issue is the fact that either of you can change the separation at any time via Settings by checking the appropriate (inappropriate?) email address.
To be absolutely sure you can never receive each other's messages will require two Apple IDs.

My mom has a brand new Macbook Pro which was set up at the Apple store and now she cannot get it to accept her login. What can she do?

My mom has a brand new Macbook Pro which was set up at the Apple Store and now she cannot get it to accept her log in info. What should she do next?

Thank you sig--it seems in talking to her on the phone that she was not giving me the info correctly and she couldn't get into her bank account, NOT the computer. The computer is fine she was just frustrated with the bank's system and feeling alone with no help handy...
I appreciate your reply. Thank you.

IMac 24" iMac (iMac7,1), Intel Core 2 Duo 2,8 GHz Ram 4 MB running OS 10.6.8: impossible upgrade to Mac OSX Mavericks. Already created second account, according to apple online support, but still doesn't work. Thanks for help.

iMac 24" iMac (iMac7,1), Intel Core 2 Duo 2,8 GHz Ram 4 MB running OS 10.6.8: impossible upgrade to Mac OSX Mavericks. Already created second account, according to apple online support, but still doesn't work. Thanks for help.

Your Mac is definitely one of the supported models? http://www.apple.com/uk/osx/specs/
If so, what happens when you try to download? Is it a case of nothing happens? If so, take a look at the suggestions under 'Stalled Download' in this link:
http://www.wired.com/gadgetlab/2013/10/mavericks-issues-and-fixes/#slideid-23477 1
Also, some usrs have found that logging out of the Mac App Store and then back in again and starting over has kick-started the download. It seems that the 5+gb download can take a long time to give any feedback as to what's happening.

I am extending my airport extreme by adding an airport express. I had no problem setting it up and got green lights but now I cannot get on either because it says it is a self assigned IP?

I am extending my airport extreme by adding an airport express. I had no problem setting it up and got green lights but now I cannot get on either because it says it is a self assigned IP?

i am extending my airport extreme by adding an airport express.
Does this mean that you are connecting the AirPort Express to the AirPort Extreme using a wired Ethernet connection....or....are you connecting the AirPort Express to the AirPort Extreme wirelessly?
but now I cannot get on either because it is a self assigned IP?
I suggest that you first concentrate on getting the AirPort Extreme working correctly. Power off the modem and both the Extreme and Express, wait a few minutes, then power up the modem and let it run a few minutes. Then, power up the AirPort Extreme and check the network for proper operation. Leave the AirPort Express off for now. Report on your results.
We need to know what operating system you are using on your Mac or PC in order to provide more troubleshooting help.
If you have a Mac and do not know what operating system you are using, click the Apple icon in the upper left corner of the screen, then click About This Mac. Post back with the OS X version number that you see there.

HT1414 Is iOS 6.0.1 Killing anyone's battery life. No change other than installing iOS 6.1 today...now I cannot get 5 hours of battery life with everything disabled!!!

Is iOS 6.0.1 Killing anyone's battery life. No change other than installing iOS 6.1 today...now I cannot get 5 hours of battery life with everything disabled!!!

This isn't an issue. Notice the screen prior to the one that shows usage has an iCloud section and a Manage Storage button. For this button to activate ios needs to download a few kb from icloud. Switching back to this screen forces ios to download those few kb.

I changed the password because I could not remember it for my Xoom and now I cannot get any emails on my Sprint HTC. Please assist

I changed the password because I could not remember it for my Xoom and now I cannot get any emails on my Sprint HTC. Please assist

Your password for what?

I had to change a password stored in Firefox, and now I cannot get Firefox to remember a new password.

As stated, I was required to change a password, yet the old password still appeared in the field, so I went into settings and deleted the old one, but now I cannot get Firefox to save the new password. And yes, I have wasted a lot of time attempting the "solutions" on the help sites, but nothing has worked. Thank you for any help.

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never remember history).
*https://support.mozilla.org/kb/Private+Browsing
The website may be using autocomplete=off to prevent Firefox from saving form data like name and password.
You can remove autocomplete=off with a bookmarklet to make Firefox store form data like names and passwords.
*http://kb.mozillazine.org/User_name_and_password_not_remembered
Note that Firefox won't auto-fill saved form data automatically when autocomplete=off is used, so you need to double-click the empty name field to get a drop-down list.

A 'friend' told me to change account setting to enable https. I did. Now I cannot get on Facebook. Thanks for help. Barb Hinchey in English

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