A have got not finished purchase and Apple still takes money from my credit card (14 times already).
I had Russian Apple ID and then i wanted to change the country to USA.
Everything was OK before this change but after it I am not able to pay for the applications.
I am getting an error "You payment information does not match your banks record."
I tried to buy an app directly after country change but purchase was not finalized.
Now i see in my bank report that Apple still takes money for this application.
App cost is near 8 $ and money were taken 14 times already.
1. How can i cancel this broken (non finalized) order?
2. How can i adjust my account info back to Russia?
Contact iTunes Customer Service for your issue...
Apple Support iTunes Store Contact Us
Also, re iTunes Store...
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...
Similar Messages
-
Hi
I have redeemed an iTunes card and it shows £15 credit. I want to buy a film but it keeps trying to take money from my credit card not credit in iTunes
WHY? Help pleaseIf the film is more than 15 pounds, then it has to take the remainder from your cc.
-
I would like to purchase music and when I go to purchase it asks to take the purchase from my credit card and I have a gift card that I would like it to take the money from first.
Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps). -
I used my credit card to pay for what app from Apple store. They credited my account but I did not get the product . What can be done?
Don't worry, maybe it's just authorization holds to make sure your CC is valid.
iTunes Store & Mac App Store: About payment card authorization holds -
So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?
I am pretty sure it will always use the credit card unless payment method is set to none.
That has been my experience anyway.
They already have the money from the gift card so would rather collect from your credit card. -
I created an apple id with credentials from my credit card... after the details were entered, a transaction of rs 60 was shown on my credit card.. does apple charge to create and apple account
schunfraulin wrote:
... does apple charge to create and apple account
No.
But it might be this > http://support.apple.com/kb/HT3702 -
I Have redeemed an itunes gift card. i want to purchase an app which will cost me money (minecraft) if I buy this app will it take money from my bank account or will it take money from this gift card. And pls if you have to tell me how to Use the gift card to buy stuff.
It'll take money from the gift card; iTunes Store credit is used up first if allowed for a given purchase.
(116146) -
HELP
Either enter a credit card or
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/ -
pls help me update my ipad its not working fine.
In this case if you download it from his account, you will need to deleted and download it again by your account
also delete your backup from iTunes after you delete all the apps/games that you download it from your friend account
so in the next time you try to restore your backup, you will not face the same problem -
Dissapointed with apple itunes account
Update.... After a 24 hour e-mail delay, itunes cancelled my subscription with netflix and refunded my money. Itunes also asked me to resubscribe to netfix through them. I called Netfix and had my subsription started again in less than 2 minutes not using itunes. It was so nice being able to talk to someone on the phone with instant satisfaction. Sorry itunes, with today's technology there is no excuse for e-mail delays.
-
Please someone help with the above!
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I cancelled my purchase but i still took money from my account
I recently wanted to buy an album with a gift card I had in my account. (For some reason? I guess I changed my mind...) I pressed "Cancel" instead of "Buy." When I look at my balance, it reduced as if I bought the album. It doesn't show in my music library or in my purchase history. Is there a way to get my money back? I'll probably use the rest of the gift card to buy it again, but still....
From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help. -
Why Apple deducting money from my credit card on each login?
Hi,
Apple has deducted 1USD while creating account, once i have logout and login again 1 USD deducted my account.
my question is that, will Apple deduct 1USD for each logout n login..??I don't think so
How to choose a mobile phone or notebook computer?
Guilin -
I can not download apps that are free without money on a credit card. Is this right or is something wrong with my ipad
Read here... https://discussions.apple.com/thread/5979741
Keeka36 wrote:
is something wrong with my ipad
No. -
I have an iphon 4 got the new ios 7 and I need to redo my icloud but I dont have the password for it and apple does not have the infromation form the old account what should I do to turn off find my iphone
To to http://iforgot.apple.com and sign in with your iCloud ID. A new password will be sent to the associated email address.
It this doesn't work, go to https://getsupport.apple.com ; click 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.
Maybe you are looking for
-
How Best To Install Snow Leopard For A Non-Techy?
What is the best route to go down to install Snow Leopard please? I received my copy on Saturday but I'm apprehensive at installing it! When I installed Leopard I ended up with a lot of problems, some of which are still not resolved, such as the non-
-
I have a 2tb time capsule and used the reset button to restore all the settings and then create new network preferences, but I'm wondering if this wiped out my files too, and if so, how I can get them back (I already own disk warrior 4) tell me if yo
-
Korean characters appear as boxes
Hi, recently I re-installed Windows 7 due to technical issues. Until now, I have been able to read Korean on Firefox, but for some reason, now Korean characters show up as boxes. I've gone through other forums and follows all the instructions dealing
-
Best 2D Graphics to Timeline workflow?
Hello, I'm currently in the latest version of Final Cut and mostly working in the HDV 1080i format. I'm trying to figure out what the most professional workflow to import graphics and images into my timeline is. I have Photoshop and Fireworks CS3 as
-
Hi all, I have a client who is trying to export a query to the MS Excel and when she does this and opens it in Excel the font is all in Chinese. It should all be in English. Has anyone had this issue before or heard of anything like this?