A History of Problems

Hello, I've been an 8130 Pearl user on the Telus network up here in Canada since Christmas of 2007.
I am currently on my 4th Pearl and although I keep having difficulties, I do love my blackberry.
1st bb: blinking hourglass of doom.
2nd bb: the "op" key wouldn't respond when pressed
3rd bb: MSN Live Messenger would not log in... "Server Busy. Try again later"
For my current Pearl, I can now log into MSN Live Messenger but I cannot send or receive messages.
I've tried deleting and reinstalling the app. I've tried battery pulls, I've upgraded my desktop WLM. All no luck. I'm at a loss.
Also, on my first two Pearl's I was able to use the GPS function. Now I am constantly getting the "GPS unavailable" with any GPS app I try (bb maps, Google maps, poynts, even the geotagging option on my camera)
So, can anyone help? So far, I've tried removing and reinstalling my GPS apps, I've done battery pulls and memory cleaning, etc. etc.
I've called TELUS DNA team and they are now telling me that Telus does not support any third party applications or device features whatsoever (which is interesting because they used to, as of my third Pearl)

I have never had a failed email. Every once in a blue moon I get a failed SMS message but that's usually because the recipient is with another carrier.
All of my emails function properly though.

Similar Messages

Interaction history search problems

Hi Gurus,
Good day,
I am having problem when i save a service ticket its getting saved 3 times 2 times as business activity with blank description and one time as customised transaction, and when i search in interaction history its not showing anything but the record exsists in the table.
Regds
Jitender

Please check below thread if it helps:
http://scn.sap.com/thread/3351726
Thanks
Kumar

History sidebar problem.

The history sidebar no longer shows my history when I select View By Last Visited, though it does show normally in the library or under different View settings (actually, it is also blank for By Most Visited and By Site). Any ideas as to what the problem may be? Any suggestions would be appreciated.

i tried to access kb.mozillazine.org and the following error message was returned:
ERROR
The requested URL could not be retrieved
While trying to retrieve the URL: http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
The following error was encountered:
* Read Timeout
The system returned:
[No Error]
A Timeout occurred while waiting to read data from the network. The network or server may be down or congested. Please retry your request.
Your cache administrator is root.
Generated Tue, 07 Jun 2011 10:04:45 GMT by sunrise-squid.mz.osuosl.org (squid/2.5.STABLE11)
I have tried to access your link, or just kb.mozillazine.org several times over the past hour without success...

Art History Brush problem

After following numerious tutorials and looking at Adobe help, I cannot get the AHB to work in CS3. Get an error message saying there is a programe error. The ordinary History Brush will work for me just fine, but thats not what I want.
1) Snapshot for history state
2) new layer to paint on (either empty or filled with plain background)
3) AHB sellected and paraminters set for brush
What am I doing wrong - any suggestions PLEASE

Have now answered my own problem. Art History brush is only available to 8bit images unlike the History Brush which will work with 8 & 16bit. Could find no info regarding this in Adobe help, or anywhere else!
Found out by using CS4 when the same error message told me what the problem was! . . . . . . . . so easy when you know how.

SC history update problem:PO from PR not getting displayed in SC history

Hi
We are on EBP 3.5,Classic scenario.
PR's get created in R/3 backend and then are manually converted into PO.This entire cycle is shown in EBP SC history tab.However for some of the SC's we are seeing status only up to PR stage(PO no. is not getting displayed either in BBP_PD or check status txn).When we try manual status updation thru BBP_GET_STATUS_2,it throws an error saying,"these references neither GUID nor destination,thus could not be assigned to any system not even local system".
Has anyone faced such an issue.Pl reply
Regards
Sanjeev

Hi
I am not sure, is it happening for Catalog Item, free text item, or limit item in your case.
Have you tried executing report CLEAN_REQREQ_UP ? What all errors appear in RZ20 Transaction, when this dump happens. ? 
Please have a look at the following OSS Notes, which deals with the same symptoms, you told in your response.
Note 1005373 - BBPSC04: Purchase order details missing in history for STO
Note 728894 - Creation date of the PReq in the history
Note 989891 - BBP_GET_STATUS_2: Incorr quantity determination in back end
Note 1023706 - Follow-on Documents Show Wrong Net-Price and Net-Value.
Note 886099 - History: Short dump during the product conversion
Note 925480 - Short dump in history of a purchase order
Note 1006898 - Deleted vendor not displayed in Change hist of Shopping cart
Note 994379 - History page:wrong exchange rate is used
Note 725920 - Incorrect display in follow-on docs of limit shopping carts
Note 953238 - Shopping cart history in the sourcing cockpit
Note 949162 - Follow-on documents exist, status I1111 and I1113 active
Note 890859 - Status/shopping cart/error message without text
Note 927585 - GI slip and cancellation are missing in the history
Note 730239 - Check status: Missing Backend reference
Note 625121 - PO Ack not displayed in Check Status
Note 758522 - Check Status: Follow-on documents in the list and history
Note 532709 - Shop with Limit: Backend PO after requisition is not found
Note 515475 - EBP/BBP Status BE Requis.: Probl. with Limit / UoM
Note 555183 - EBP 3.0: Not all references found after 550783
Note 957957 - BBPIV03:doesn't find POs when deliv.date is set
Note 787786 - Archived PReq and reservations are missing in history
Note 812564 - The ordered quantity of the BE-PO is not read
Note 943679 - Termination or incorrect conversion after Note 812564
Hope this will help.
Please reward suitable points, incase it suits your requirements.
Regards
- Atul

GR quantity zero in Subcontract PO history (SPU problem suspected)

we are able to successfully generate a Good Receipt for the PO using transaction MB01.
the quantity is not subtracting in PO after the GR creation.
Regards,
Kiran.L

Hi,
In subcontracting PO ####s (Item category L) history tab, we can see that the some GR quantity is 0. While looking into the corresponding material document, the stock of finished goods increases and that of the components decreases as expected.
I further looked into the accounting documents.
For the GR posted on 05.02.2007, it is posted to GR/IR account correctly.
But for the GR posted on 28.02.2007, the 520 account is missing in the accounting document.
If possible I will explain in detail.
Reagrds,
Kiran.L

Please help! I need help with history brush problem

I'm completely new to photoshop but I have done this thing before:
open image
>ctrl J
>>select new layer
>>>select Curves
>>>>adjust accordingly
>>>>>ctrl+backspace (pic goes back to original color)
>>>>>>select history brush
this paints in that curve layer i guess...kind of like I'm putting a hole in my orginial to see the change that I made in the curves layer but only on the places I want
So for some reason this isn't working anymore! And i have no idea why! Now this error pops up: Could not use the history brush because the history state does not contain a corresponding layer.
Im using CS4 extended
What am I doing wrong?

As stated, set your History Brush source.
Also always be careful to note which layer is active after you do an undo operation.
-Noel

SPOD won't go away ... long history of problems

I have a first generation 17" macbook pro and lately the spinning pizza of death (spod or spinning color wheel as others call it) just won't stop. Over the past 6 months, a 1 gig ram chip died and I've been through 2 hard drives. My 80 gig original drive died so I put a 7200 rpm 320 gig drive in which died eventually with lots of disk0s2 drive errors in the system.log. I took it to apple who said that it was a bad drive. I got another new drive and continued to have problems. Apple told me that it might be os corruption and that I should do an archive install. I did that and now SPOD is back with a vengeance.
I've seen strange issues restoring from sleep where the screen will be greyed out, and horizontally skewed with the message saying an error occurred and it has to be rebooted.
I'm now running a disk scan and it's running very slowly and with 10% I've got 7 bad blocks. A scan about a month ago showed 0 bad blocks. It feels like there is something hardware related going on here. Is it perhaps the logic board once again?

2.16 ghz. 262 gigs free This is a brand new fresh install about a month old. This time around I didn't do an archive and install to see if that would work.
Feels like there is something bad wrong with my hardware if it keeps trashing drives.

Deleting chat history - abdroid problem with

I do not like my chat history. Not all messages should read children while they play the game. How to delete chat history from my phone with android?

Yes, I had seen that post prior to posting mine, but thanks.
That path seems to be specific to Windows XP. I was wondering if anynoe knew the path for Windows 7...

I have a mid 2014 13' retina display MacBook Pro that went into kernel panic twice, the trackpad froze, and after the second kernel panic it will not turn on. This is a two month old laptop with no history of problems. Any ideas?

I purchased it in December and three days ago it kernel panicked twice. After the second event, it will not boot at all. The charge cord is green when it's plugged in and seems to indicate the battery is fine. When it went into kernel panic, the trackpad locked up. I had a technician open it up to see if there were any obvious issues and everything looked ok visually. I can't boot it into safe mode or anything involving powering the machine on, as it is not responding to anything. I have a major test coming up in five days that I am taking on this laptop and am desperate for answers. Any information you can offer at all would be helpful.

Try SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
Then try a safe boot again:
http://support.apple.com/en-us/HT201262
Ciao.

Purchase order Price History Print Problem

Respected Members,
When i am executing the tcode ME1P then it is showing suppose seven records and as soon as i click on print icon ,one spool request is getting generate.
When i am seeing that spool request it is showing seven pages ie each page with single record.
My question is that i want all records should come on single page.
It should not take single page for single record.
How to do that i am not getting.
Would you all please help me out to solve this issue.
Thanks

Hi,
Following report is the sample report for PO Histroy Report.
REPORT YMS_POHISTROY LINE-SIZE 132 NO STANDARD PAGE HEADING
 LINE-COUNT 065(001)
 MESSAGE-ID VR.
TABLES: DD04T,
 CDHDR,
 CDPOS,
 DD03L,
 DD41V,
 T685T,
 VBPA,
 TPART,
 KONVC,
 EKKO.
SELECT-OPTIONS: XUDATE FOR CDHDR-UDATE,
 XNAME FOR CDHDR-USERNAME,
 XEBELN FOR EKKO-EBELN,
 XLIFNR FOR EKKO-LIFNR.
SELECTION-SCREEN SKIP.
* TEXT-001 - Sorting Sequence
SELECTION-SCREEN BEGIN OF BLOCK BLK1 WITH FRAME TITLE TEXT-001.
PARAMETERS: SUDATE RADIOBUTTON GROUP R1,
 SNAME RADIOBUTTON GROUP R1,
 SOBID RADIOBUTTON GROUP R1.
SELECTION-SCREEN END OF BLOCK BLK1.
DATA: WFLAG,
 WCHANGENR LIKE CDHDR-CHANGENR.
DATA: INDTEXT(60) TYPE C.
DATA: BEGIN OF ICDHDR OCCURS 50.
 INCLUDE STRUCTURE CDHDR.
DATA: END OF ICDHDR.
DATA: BEGIN OF ICDSHW OCCURS 50.
 INCLUDE STRUCTURE CDSHW.
DATA: END OF ICDSHW.
DATA: BEGIN OF EKKEY,
 EBELN LIKE EKET-EBELN,
 EBELP LIKE EKET-EBELP,
 ETENR LIKE EKET-ETENR,
 END OF EKKEY.
DATA: BEGIN OF ITAB OCCURS 50,
 BEGIN OF EKKEY,
 EBELN LIKE EKET-EBELN,
 EBELP LIKE EKET-EBELP,
 ETENR LIKE EKET-ETENR,
 END OF EKKEY,
 CHANGENR LIKE CDHDR-CHANGENR,
 UDATE LIKE CDHDR-UDATE,
 UTIME LIKE CDHDR-UTIME,
 USERNAME LIKE CDHDR-USERNAME,
 CHNGIND LIKE CDSHW-CHNGIND,
 FTEXT LIKE CDSHW-FTEXT,
 OUTLEN LIKE CDSHW-OUTLEN,
 F_OLD LIKE CDSHW-F_OLD,
 F_NEW LIKE CDSHW-F_NEW,
 END OF ITAB.
DATA: OLD_OBJECTID LIKE CDHDR-OBJECTID.
FIELD-SYMBOLS: <F_OLD>, <F_NEW>.
SELECT * FROM EKKO WHERE EBELN IN XEBELN AND
 LIFNR IN XLIFNR.
CLEAR CDHDR.
CLEAR CDPOS.
CDHDR-OBJECTCLAS = 'EINKBELEG'.
CDHDR-OBJECTID = EKKO-EBELN.
PERFORM GETCHGDOCS.
ENDSELECT.
IF SUDATE = 'X'.
SORT ITAB BY UDATE EKKEY-EBELN CHANGENR EKKEY-EBELP
 EKKEY-ETENR.
ELSEIF SNAME = 'X'.
SORT ITAB BY USERNAME EKKEY-EBELN CHANGENR EKKEY-EBELP
 EKKEY-ETENR.
ELSE.
SORT ITAB BY EKKEY-EBELN CHANGENR EKKEY-EBELP EKKEY-ETENR.
ENDIF.
LOOP AT ITAB.
CLEAR: INDTEXT, EKKEY.
CASE ITAB-CHNGIND.
 WHEN 'U'.
 INDTEXT(50) = ITAB-FTEXT.
 INDTEXT+51 = TEXT-020.
 CONDENSE INDTEXT.
 WHEN 'D'.
 INDTEXT = TEXT-021.
 WHEN 'E'.
 INDTEXT(5) = ITAB-FTEXT.
 INDTEXT+51 = TEXT-021.
 CONDENSE INDTEXT.
 WHEN 'I'.
 INDTEXT = TEXT-022.
 ENDCASE.
 RESERVE 4 LINES.
 IF WCHANGENR NE ITAB-CHANGENR.
 WCHANGENR = ITAB-CHANGENR.
 EKKEY = ITAB-EKKEY.
 WRITE:/ ITAB-UDATE UNDER 'Change Date',
 ITAB-UTIME UNDER 'Time',
 ITAB-USERNAME UNDER 'User Name',
 ITAB-EKKEY-EBELN UNDER 'PO No',
 ITAB-EKKEY-EBELP UNDER 'Item',
 ITAB-EKKEY-ETENR UNDER 'Sch No',
 INDTEXT UNDER 'Changes'.
 ELSEIF ITAB-EKKEY NE EKKEY.
 WRITE:/ ITAB-EKKEY-EBELP UNDER 'Item',
 ITAB-EKKEY-ETENR UNDER 'Sch No',
 INDTEXT UNDER 'Changes'.
 ENDIF.
 CASE ITAB-CHNGIND.
 WHEN 'U'.
 ASSIGN ITAB-F_OLD(ITAB-OUTLEN) TO <F_OLD>.
 ASSIGN ITAB-F_NEW(ITAB-OUTLEN) TO <F_NEW>.
 WRITE: / TEXT-023 UNDER 'Changes',
 <F_OLD>.
 WRITE: / TEXT-024 UNDER 'Changes',
 <F_NEW>.
 WHEN 'E'.
 ASSIGN ITAB-F_OLD(ITAB-OUTLEN) TO <F_OLD>.
 WRITE: TEXT-023 UNDER 'Changes',
 <F_OLD>.
 ENDCASE.
 SKIP.
ENDLOOP.
TOP-OF-PAGE.
WRITE:/ SY-DATUM,SY-UZEIT,
 50 'P U R C H A S E O R D E R H I S T O R Y',
 120 'Page', SY-PAGNO.
WRITE: / SY-REPID,
 60 'Purchase Orders Changes'.
SKIP.
ULINE.
IF SUDATE = 'X'.
WRITE:/001 'Change Date',
 014 'Time',
 024 'User Name',
 038 'PO No',
 050 'Item',
 057 'Sch No',
 065 'Changes'.
ELSEIF SOBID = 'X'.
WRITE:/001 'PO No',
 013 'Item',
 020 'Sch No',
 028 'Change Date',
 041 'Time',
 051 'User Name',
 065 'Changes'.
ELSE.
WRITE:/001 'User Name',
 015 'Change Date',
 028 'Time',
 038 'PO No',
 050 'Item',
 057 'Sch No',
 065 'Changes'.
ENDIF.
ULINE.
FORM GETCHGDOCS.
CALL FUNCTION 'CHANGEDOCUMENT_READ_HEADERS'
 EXPORTING
 DATE_OF_CHANGE = CDHDR-UDATE
 OBJECTCLASS = CDHDR-OBJECTCLAS
 OBJECTID = CDHDR-OBJECTID
 TIME_OF_CHANGE = CDHDR-UTIME
 USERNAME = CDHDR-USERNAME
 TABLES
 I_CDHDR = ICDHDR
 EXCEPTIONS
 NO_POSITION_FOUND = 1
 OTHERS = 2.
CHECK SY-SUBRC EQ 0.
DELETE ICDHDR WHERE CHANGE_IND EQ 'I'.
CHECK NOT ICDHDR[] IS INITIAL.
LOOP AT ICDHDR.
 CHECK ICDHDR-UDATE IN XUDATE.
 CHECK ICDHDR-USERNAME IN XNAME.
 CALL FUNCTION 'CHANGEDOCUMENT_READ_POSITIONS'
 EXPORTING CHANGENUMBER = ICDHDR-CHANGENR
 IMPORTING HEADER = CDHDR
 TABLES EDITPOS = ICDSHW
 EXCEPTIONS NO_POSITION_FOUND = 1
 OTHERS = 2.
 CHECK SY-SUBRC EQ 0.
 LOOP AT ICDSHW.
 CHECK ICDSHW-TEXT_CASE EQ SPACE.
 MOVE-CORRESPONDING ICDSHW TO ITAB.
 MOVE-CORRESPONDING ICDHDR TO ITAB.
 MOVE ICDSHW-TABKEY+3 TO ITAB-EKKEY.
 APPEND ITAB.
 ENDLOOP.
ENDLOOP.
ENDFORM.
* END OF PROGRAM
Thanks,
Sankar M

Browsing history not displaying correctly (3.6.4)

I've been having a problem with my history display for the past several days (since about the time I was automatically updated to 3.6.4).
When I press Cntrl-H to view my history, only the past two days are shown when viewing "by date and time" and "by date". The older history is still there, because I can see sites I visited longer than two days ago when I view my history "by site".
My about:config settings for history are:
browser.history_expire_days - 45
browser.history_expire_days_mirror - 45
browser.history_expire_days_min - 30
browser.history_expire_sites - 10000
I have the same problem when using Firefox in safe mode.
I tried deleting places.sqlite and places.sqlite-journal, and letting my bookmarks be replaced from the json bookmark backup. Once I have more than two days of history the problem occurs again.
I also tried deleting localstore.rdf, and it has no effect.
I'm using the default theme.
The only extensions I'm using are:
Adblock Plus 1.2
Bookmark Backup 0.4.10
CheckPlaces 2.2.1
New Tab Homepage 0.4.2
I would appreciate any help I can get in tracking down the cause of this. Thanks.

You can try "Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window - See http://kb.mozillazine.org/Resetting_preferences
Create a new profile as a test to check if your current profile is causing the problems
See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

LSD problem in Lenovo B450

So, im wrote all history about problems with this problem....
When i, take this laptop, him have problem with KBC controller, Battery not charging and Keyboard not work...
im open case and view mainboard, damage component's will be not found...
LSD panel will disconect and connect LCD Monitor to RGB cable, Image will good, im load Bios Flash in official site, and flush bios.. KBC run work.. Battary will charge and keyboard now work... (LCD panel will disconnect)
When im connect LCD panel image in LCD panel have colored spectors, all the colors flowed and turned into Spector, when this LCD panel will connect another notebook, im see what LCD panel will Show normal image, and im think about lcd cable and by him, when cable will be change image some correctly but not normal...
Ask me please where im can find older bios flash? maybe this bios not correctly work in lcd panel???

This is the only bios I could find on the lenovo website. http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_show_2109.html
IT Specialist and Consultant
Lenovo Tablet Evangelist
Current Machines: IdeaCentre A300, ThinkPad Tablet, IdeaPad U410, and Yoga 3 Pro Touch
Deutsche Community Comunidad en Español
Lenovo - the latest in DOtabs, DOpads, DOcentre's, DOstations and DOservers!

Major problems with my ipod...

It's quite irritating, and I'd like to start right from the beginning with it's history. if you're uninterested in the history of problems I've had with it just scroll down.
Anyways, I've had my ipod touch since christmas 2008, and in the beginning (maybe the first 1 or 2 syncs) everything was fine. On the third sync i started having problems, and had constantly had to try to get past them where one day i was finally able to completely sync it. After that 3rd sync I never bothered syncing it again on itunes.
Now i got a new laptop, a Dell Inspiron 1525 which uses Vista Home Premium. Since I got my new laptop I wanted to get it connected to itunes from it, rather than the desktop because I was giving the desktop to my dad for him to use as a server (or something, I'm not quite sure). The first time I plugged in my ipod touch, it caused itunes to freeze, making me unplug it and restart my computer.
(My problem:)
Today, I tried syncing it because I was told by my friend a new update to the software was available via itunes which was meant to fix the recent problems with it. I decided to install it, everything was going great. When the software installed into my ipod touch, I tried to sync it, but alas it still did not work. In the end I tried restoring my ipod, and here's where the major problem happened. It started to restore and near the end it told me my device timed out. I unplug and replug my ipod to get the same message.
After 1-2 times, I closed and re-opened itunes in which I tried plugging my ipod touch in again. It gave me an error message (unfortunately I don't remember it), so I decided to restore it one last time. This caused my ipod to now "not be recognized by itunes" as it malfunctioned. I know people have been posting about this problem, but it's not the only problem my ipod has now. Now my iPod touch won't even turn on. i've done EVERYTHING, I held the power and hold button, I held the power and hold button for 10 seconds and held the hold button for another 20seconds (like someone had suggested) and it did not work, and nothings working.
I plan on returning it in exhange for a new one, but i really don't want this to happen again, which i'm afraid it might.
So I have two questions:
1) Why did my iPod do this, and why won't it turn on no matter what the typical drastic responses tell me to do?
2) What can i do so that my ipod will properly sync on my Window's Vista?

Is your laptop going to sleep in the process of restoring the Touch? To be safe, you might want to temporarily disable "Hibernation" on your laptop while you sync, and make sure that you have external power applied.

Combo of T61 and customer support problems

My main problem is that my T61 freezes up. It came with a 2 gig ram, sbbb Intel core 2 duo t7500 processor, 1 gig turbo memory window's ultimate 32 bit os and an 80 gig hard drive. This problem has been going on intermittently (odd) since I received the laptop brand new. I may or may not be able to move the cursor over the screen when it is frozen. It does not high light anything, control-alt-delete does not work, nothing responds. I have to manually hold down the power button to turn the system off.
The different things it has done, and not all during the same occurrence: blue screen with white writing, black screen with white writing, black screen oxc 000000f-selected entry could not be loaded because application is missing or corrupt, the memory was dumped (I had used rescue and recovery backup disks then because I did not know if something was corrupt in the original software that came loaded on it), sometimes it checks the c-drive after being manually shut down, sometimes it does not, problem with window's registry (only did that maybe twice), and corrected master file table, corrected bit map (after checking c). Sometimes it freezes and gives no error messages during restart. I do not have anything loaded on this system that is not compatible with vista nor anything that exceeds the ram.
When I had to use my rescue and recovery disks because everything crashed, I called tech support. They told me I needed to update my drivers-especially my video driver. I tried to tell them that I had been going to the lenovo website for driver updates, using pc doc, updating bios, doing a registry cleanup, defraging the hd, and of course window's updates. So he gave me a link on lenovo's website for another update. During that call, I told the guy that the recovery disks that came with the laptop loaded XP on my system. He sent me out vista recovery disks-vista business, not ultimate, and it was freezing up on vista and xp-no matter what program I was using. The next time I called, lenovo had my computer shipped back and replaced the corrupt 2 gig ram. It came back with the same software it left with, so I know my hard drive had not been wiped. On the third call I was told to update my drivers, check the hard drive using bios, that it was my web browser, remove the battery.... By this time I was wondering about technical service which leads me to my other issue.
I called the month after my warranty ran out, because I thought I had an established history of problems with this $1600+ laptop that has not worked right, and I was told that the warranty had run out, they would not honor it, records after 30 days were wiped-so there went my established history. Now someone please tell me why a computer company would not keep records of customers warranty work requests? Especially during the warranty period. I was then given the number to out of warranty claims who told me it was out of warranty (duh) and she gave me the number to entitlement. They called me the next day, which was nice but unfortunately I was not expecting their call and did not have all my info available. Entitlement told me that someone from tech support would call me within the hour. My computer proceeded to freeze up-so I left it frozen while waiting for tech support to call. They did not so I called them, was told my warranty was out of date and I was transferred to another number. Now this entire time I had been polite in my requests and conversations, my family had even alerted them to a billing error that would have caused another customer some problems. The tech I was transferred to was extremely rude the entire time. I was not given the opportunity to explain my situation-which was what entitlement said the call would be about. I requested mediation, he told me someone would call me within two days, then he proceeded to hang up on me. No one has called.
I would appreciate some assistance, in my computer problems and how to get in touch with the right person about customer service. Thank you.

obviously you have suffered a lot with the laptop os not working properly, have you tried to disable the turbo memory, sometimes that cause alot of trouble.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

A History of Problems

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