A little different - Computer & Itunes not seeing IPOD Nano

I will try to make this as brief as possible... This is very frustrating.
Just got a nano - Am trying to install on my computer... Have installed a mini & a shuffle already with no problem.
The Nano is not being seen as an ipod. It is showing as an "Apple Ipod USB Device" and I get messages about not being able to update File J whenever I plug my ipod into my computer.
Neither my computer or my itunes is recognizing it. It worked once... and I was able to use the ipod updater one time to update my nano.. Now, when I try to use the updater to restore, it just tells me to plug my ipod in. It is already plugged in??!!!
I have tried apples recommended 5 steps, reset, used a different USB, restarted & updated the programs, uninstalled & reinstalled itunes & ipod (big pain), the only step I can't do is Restore.
I have 2 questions...
Is there a way to restore my ipod without the updater, or is there some other way for me to get my computer to recognize the new ipod. Still, if I plug in my mini, the computer & Itunes picks it right up, just not the nano...
What am I doing wrong. I don't have a laptop & I don't have "firewire"... and i have tried turning off all my antivirus stuff..>???
I am so frustrated, any help is welcome!!!
Dell Dimensioin 9100 Windows XP

Thank you, and all the others, for supplying information on work arounds that may help all of us Nano owners to fix this significant problem. However, after spending more hours than I would like dealing with this issue, I would like to raise a couple of points. Hopefully, Apple will respond.
1) An owner should not be forced to reformat his iPod's hard drive when carefully following Apple's procedure for making software updates. Testing of the updater program to see if it worked correctly on the popular Nano series should have revealed that it would erase all the iPod's content and cause the device to become unusable?
2) What course should Nano owners follow in the future regarding iPod upgrades? Should we just ignore upgrade notifications or attempt the installation of the new software hoping that this time we will not be forced to re-initialize our iPods and reload our content?
This issue needs to be addressed. The iPod has been designed and marketed to be a very user friendly consumer product. This is one of the primary reasons it has become so successful. Updating it should not cause it to be turned into a complex device requiring the advice of computer technicians.
Thanks for reading these thoughts.
Nano 4GB Windows XP Pro

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A little different - Computer & Itunes not seeing IPOD Nano

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