A lot of messages have disapeared, I have tried to locate the profile by looking in the sserver settings, but the link is saving to a folder I can't locate

The computer is a Windows PC
C:\Users\IQHC\AppData\Roaming\Thunderbird\Profiles\e3gxxyt2.default\ImapMail\mail.iqhomecare-2.com
THE AppData is not showing in the IQHC folder

appdata is hidden by windows. type %appdata% in the run/search box on the start menu and press enter. That will find it.
Note that your account is imap, so if you delete messages off he server they will be deleted in Thunderbird.

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