A MacBook Air was reported stolen From a room at my hotel that belong to a guest. I request a apple Id and password from the guest in order to track it though iCloud, when I login into the account the MacBook was not their, however I saw other device. A f

A MacBook Air was reported stolen
From a room at my hotel that belong to a guest. I request a apple Id and password from the guest in order to track it though iCloud, when I login into the account the MacBook was not their, however I saw other device. A few days has past then the MacBook appear. How does that happened, please explain?

For a stolen Macbook to appear in iCloud - the person who stole it must turn it on.
You can't track something that's turned off.

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Help! Received email requesting my Apple ID and Password from Apple Customer Support

I think this is an attempt to steal ID
Dear client,
We inform you that your Apple ID will be expired in less than 48 Hours.
You must perform a verification of your informations the fastest possible, otherwise your ID will be destroyed.
Just click the link below and log in with your Apple ID and password. .
Sincerely,
The Apple Customer Support
Apple Sales International, Hollyhill Industrial Estate, Cork, Ireland.
immatriculation society number : 15719. Number de TVA : IE6554690W.
All Rights Reserved / My Apple ID
<Edited by Host>

It amazes me that in so many cases like this there are significant grammatical and spelling errors, such that no business of note would have failed to correct.

I didn't setup a two step verification for my apple Id , and then when i login into my account on the browser it prompt to enter my verification code !!! HOW COME

i didn't setup a two step verification for my apple Id , and then when i login into my account on the browser it prompt to enter my verification code !!! HOW COME
please help because all my data are stored in the cloud

- See if it is listed here for downloading. If it is then redownload it..
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- If not there then contact iTunes.
Contact iTunes

I recently purchased an iphone 5c. It requested an Apple ID and Password. I tried to use e-mail that I use for everything else, wouldn't let me, so I used another one. It then said that it sent an e-mail so that I could verify the account. Can't find.

I recently purchased an iphone 5c. Had to enter Apple ID & Password. Wouldn't let me use same email I use for everything, so used a gmail account. Then said they send message so that I could verify ID. Problem is I don't know where it is so that I can verify. All emails are going to other address?

If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards.

I have received 6-8 messages from Apple indicating that someone has downloaded an App using my Apple ID and Password. Each time the

I have to continually change my password because someone is downloading games to my account but at no charge to me. How do I stop
them doing this.

Hello Geotra,
As the e-mail did not originate from an Apple e-mail address, I would avoid taking any action as indicated in the message. I would recommend marking the message as spam and reporting it to your e-mail provider if possible.
Identifying fraudulent "phishing" email
http://support.apple.com/kb/HT4933
Cheers,
Allen

HT5625 How do I delete an old Apple ID and password from my IPhone 5?

An old User ID keeps popping up and I have had this old ID deleted almost a year ago How do I delete this old ID again?
Thank you.

How to change the Apple ID on my iOS Device
Settings > iTunes & App stores.
Tap your Apple ID, sign out then sign back in with new AppleID.
Settings > Facetime.
Tap your Apple ID, sign out then sign back in with new AppleID.
Settings > Messages.
Turn off iMessages, wait 10 seconds, then turn it back on. Go to 'Receive messages at' and then tap your Apple ID. Sign out of the old ID, then sign in with new Apple ID.
Settings > iCloud.
Delete the account (make sure to KEEP the information on your phone), then turn it back on with new Apple ID.
Also, delete any apps that were downloaded with the 'old' Apple ID, then reinstall them with your 'new' ID.

I want to set up a user account for my 3 year old, so when she goes into her account, only her games show up on the desktop

I am trying to set up a user account for my 3 year old so that when she goes into her account, only her games show up on her desktop. How??

yes -- I think I am setting it up right, but when I go into her account to check it, it doesn't work.

TS5223 Updated to iOS8. I don't remember the password for my old Apple ID or the password for that e-mail. I can't delete the iCloud account without knowing it, although my iTunes and everything else is set to the new Apple ID and password. Help?!

I keep getting pop-ups telling me to sign in to my iCloud and it's very annoying. I have no idea what the old password was, and I don't really have a way of changing the old password because I also don't know my password for the e-mail address connected to it (it kept telling me that the answers to my security questions were wrong, but I'm not sure what other answers they would have been). Therefore, I created an entirely new e-mail and a new Apple ID and everything else is set to that ID... except iCloud. Is there any way to correct this, or am I out of luck?

If your device is signed into an old iCloud ID, and if it is an earlier version of your current ID*, do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).
* If that's not the case, you'll have to contact the Apple account security team and ask for assistance resetting the password for the old ID: Apple ID: Contacting Apple for help with Apple ID account security. You'll have to be able to prove your identity to them before they will do this.

After changing my Apple ID and password, I can no longer sign into iCloud on my iPhone or iPad. What do I do?

After successfully changing my Apple ID and password on my MacBookPro, I can no longer connect with iCloud on my iPad2 or iPhone 4. Both devices have the latest OS updates, although the MBP is 10.5.8. When attempting to connect with iCloud, Settings has my old ID, and won't allow me to change it mnually.
I'll surly appreciate a solution!

Well, first of all, your MBP can't work with iCloud, you need Lion (10.7) to do that. So it shouldn't matter what you did on your laptop.
There may be some confusion here. There is the Apple ID that your iTunes uses to buy things at the app store as well as songs and video. Then there's there ID used for iCloud. They are not necessarily the same. When you say you changed the Apple ID and password on the MBP, that was for iTunes (since it can't use iCloud). Or did you access iCloud with a browser and change things that way?

I recently restored my iphone. When i tried to set it back up, it will not accept my apple id password. Yet I can sign in the the apple store using the same apple id and password. How do i get my iphone to accept my apple id?

I recently restored my iphone. When attempting to set it back up it will not accept my password. Yet when i log into the apple store i have no problem logging in using the same apple id and password. How do i get the iphone to recognize my apple id and password?

Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367

Someone is accessing my itunes account using my apple id and password. How do I stop this? I have changed my apple id and password, will that be sufficient? How do I keep this from happening? No one knows my id and password, my kids have their own.

I have an Iphone 4s. I noticed today that someone has been downloading music using my apple id and password. No one knows my id or password. Not even my children. How can I stop them from using it? How can I keep it from happening again?

Changing your password should be sufficient, that should be required to be entered to download anything from the store.
In case it's the new U2 album that you are referring to, then that was given to free to everyone last month - you can remove the album if you don't want it on your account : http://itunes.com/soi-remove
If not, and if you've been charged, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201407 HELLO I PURCHASED AN IPAD AIR FROM TORONTO CANADA AND NOW I AM IN AFGHANISTAN WHILE I WANT TO ACTIVATE IT IT NEEDS ITS ORIGINAL OWNERS APPLE ID AND PASSWORD I HAVE PURCHASE RECEIPT TOO WHAT SHOULD IDO??? PLEASE HELP ME

HELLO I PURCHASED AN IPAD AIR FROM TORONTO CANADA AND NOW I AM IN AFGHANISTAN WHILE I WANT TO ACTIVATE IT IT NEEDS ITS ORIGINAL OWNERS APPLE ID AND PASSWORD I HAVE PURCHASE RECEIPT TOO WHAT SHOULD I DO??? PLEASE HELP ME

This is the iphone forum, not the ipad forum. Try posting in the appropriate forum.
Please turn off your caps lock. All caps indicates shouting, is considered rude and is difficult to read.
The device is useless until the previous owner removes it from their account.

HT201304 i was create free apple id and pasword from my laptop and i can't open from my i phone 4 what is the problem?

Dear Sir,
Please i need create free apple id and password from my i phone 4

https://support.apple.com/kb/ht1212

I can't change my iCloud ID and password to match my Apple ID and password

iPad with iOS 8.0.2
Problem: My original ID was my email talk21 and was the same for iCloud and Apple. Talk21 is no longer available and I have changed my Apple ID to hotmail. However, my iCloud ID will not change from talk21 and I am constantly being asked for the password for iCloud. My original password is not recognised and my attempts to reset the password only changes the Apple password leaving iCloud inaccessible with talk21 as the ID.

Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I corr

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

A MacBook Air was reported stolen From a room at my hotel that belong to a guest. I request a apple Id and password from the guest in order to track it though iCloud, when I login into the account the MacBook was not their, however I saw other device. A f

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