A message in my inbox won't move to trash. Help!

I have a message in my inbox that won't move to Trash. It's no longer on the server--just stuck in the phone. Any ideas?

Choose the mailbox on the left, on the menu bar click mailbox, then click rebuild. That will usually get rid of emails that turn gray and stay in your mailbox.

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TS2755 how to delete email messages that won't move to trash

Mail messages won't move to trash. Mail account is used on 4 other devices.

Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If you still can't delete them then go into Settings > Mail, Contacts, Calendars, select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

How do I delete emails? When I try to delete a message comes up saying unable to move to trash.

How do I delete emails? When I try to delete a message comes up saying unable to move to trash.

There are a few things that you could try. First try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
And if the above don't work then try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

Why can't i delete my avi files off my sd card on my mac pro (10.7.5) but will work on most recent mac pro? won't move to trash can either? please help

my older brother has the most recent mac pro and it works completely fine on his.
when i go to move videos filess off the SD card on mine however, it doesnt work. Nor does it let me post the new videos on there (althought it did last week)
please help!

my older brother has the most recent mac pro and it works completely fine on his.
when i go to move videos filess off the SD card on mine however, it doesnt work. Nor does it let me post the new videos on there (althought it did last week)
please help!

Macbook 10.6.8 the mouse keeps jumping around and also gets stuck and won't move at all, HELP

I have a macbook 10.6.8 and the mouse is malfunctioning. It is jumping around without me touching the trackpad, and then at times I can't move the mouse at all. Has this happenned to anyone and what do I do?

An irratic trackpad can be a symptom resulting from a swollen battery as these can expand then press upward toward the trackpad area and affect its function. If it is tight and ill-fitting, that may be the problem. These can open and leak stuff, too; so to see if an Apple Store genius or other expert can help determine that is the issue, and to get a replacement if it is, would be important.
Unplug AC before removing, be sure MacBook is shut down. If bad, leave it out.
Check the computer w/o battery to see if the trackpad issue changes.
Have you tried the computer with a USB mouse (if the battery looks OK when removed & inspected to see if the sides are flat when set against a table top) to see if the same kinds of odd behavior continue, even if you go into the Trackpad preference panel and have the input ignored in the settings?
I use a wired USB mouse with my MacBook but do not have the trackpad settings on ignore input. Mine does not have the original battery, and I do remove these on occasion and look in the compartment to check it.
And then there's this. Worth mentioning, but doesn't seem likely...
Portables and Magic Trackpad: Jumpy or erratic trackpad operation:
http://support.apple.com/kb/ts1449
Hopefully something simple is behind this.
Good luck & happy computing!

Photos won't move to trash

I have iPhoto 11 on my MB Pro (2.4ghz) running mountain Lion, and I find that I cannot delete photos in my iPhoto Library, for either of the two users. I've tried rebuilding the library using each of the four options when starting iPhoto by holding down CMND-OPTION, but still, I cannot delete photos in my photo library by dragging them to the trash, using the keyboard shortcut, or the pull-down menu. That's a big problem. I've got some 23GB free space on my home drive, but no good. One library has about 5,000 photos, the other has about 3,000. I'd like to cull them down a lot .

Well, sorry to say I did not have to try anything else after I had success with my problem. However, remember that I did this in the individual user's
~/Library/Preferences/
directory (where the tilde "~" is the top level directory for each user) or
/harddrive/Users/jsmith/Library/Preferences/
if you had a hard drive named "harddrive" and a user named "jsmith"
I found four or five files with iphoto in their name in this folder (use the find box in the Prefrences Finder Window to enter the text "iphoto" — that's how I found the bunch of them).
Also, make sure iphoto is not running when you do this, and do it for each user.
good luck.

Is there a way to delete all my email messages in my inbox at once?

Is there a way to delete all my email messages in my inbox in one move, rather than selecting one at a time, then deleting?

You CAN delete all your email. Here's how: >> Open Inbox >> Edit >> Check/select the top message; it will highlight the move button. >> Press and hold the move button and uncheck the message that you had checked earlier. >> Lift all your fingers off from the ipad screen and leave it alone. Wait until all your messages pile up on the right hand portion of the screen (in ipad); iphone will give you the actual number of emails it has selected for the action. Now they are just waiting for your command to be moved ALL at once. >> Choose trash to delete all of them or any other folder where u want to move them, like one piece. Remember this will replicate your action on the server so you will ACTUALLY move them or delete them on the server and not just the ipad. Once you have moved all messages to the trash you can either leave them there for the scheduled cleaning or empty it right away by doing this: go to trash folder and touch Edit. The Delete All button shows up at the bottom of the screen. Hit it! You’re done! If you do not see the effects of your actions on the server make sure you have enabled your email accounts for such actions.

Cannot delete messages from inbox, cannot move messages out of inbox, message do not copy to "sent" or "draft"

The following problems occur:
- cannot delete messages,
- cannot move messages out of inbox,
- messages do not copy "sent"
- messages cannot be saved to "draft"
This applies to imap and to gmail accounts.
The following has not helped:
- compact trash and other folder
- deinstall and reinstall TB 31.4.
- archive profile with mozbackup and replace profile from archive after reinstall of TB.
- deinstall and reinstall TB 31.3 downgraded
- delete all folders and files with "trash*" in the file name (all IMAP)
- delete all files of 1 mail account completely in the TB profile and resync from server (IMAP)
This might coincide with these system changes:
- upgrade to TB 31.4.
- some of these email accounts were installed on ios8 iphone.
Not sure if the problems had already started before these 2 occurrences.
Any help is appreciated to solve this.
Thanks!
fashi

What type of mail account is this (POP, IMAP, .Mac)? If POP, what are your Preferences > Accounts > Advanced > Remove copy from server settings?
You may be able to get rid of those messages in Mail doing Edit > Cut (⌘X) (for best results do it with one message or just a few at a time), but you should remove them from the server first if they’re still there.
Does this account allow web access? If not, you may find the Account Info window useful to solve this problem — choose Get Info (⌘I) from the Action menu (gear icon) located below the mailboxes list in the main Mail window.

TS3899 My email on my iPhone won't allow me to trash old messages -- I get "unable to move message" "message could not be moved to the mailbox Trash" I have restored to factory settings, asked AT&T about it (no help).

my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
What do I do now?

I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
Message was edited by: Rich JG

Can't move messages in Mail Inbox to Trash

When I try to empty my unwanted Inbox messages into Trash I get the following window opening in Apple Mail:
“6593.emlx” couldn’t be copied to “Messages” because an item with the same name already exists.
The same applies whether I go for Select All or try to get rid of individual or smaller nos of messages.
Any ideas, please?

I got around this problem like this:
Preferences --> Accounts --> (select mail account that is giving you the delete-mail problem) --> Mailbox Behaviors tab (within selected email account) --> uncheck box for "Move deleted messages to Trash mailbox."
While this procedure re-allows you to delete messages, they vanish instead of heading to the Trash folder, for later deletion (or un-deletion).

Using mavericks, mail, gmail. Moved messages reappear in inbox, then move.

Using mavericks, mail, and gmail and have been through the latest configuration recommendations (all mail is shown, etc.. When I drag a message from the inbox to a folder/label in mail it will reappear in the inbox briefly, then move to the destination folder. That odd bounce back to the inbox is amazingly annoying.
Ideas?

Whenever I dragged messages from my Apple Mail Inbox to the Apple Mail Archive Gmail All Mail folder, they were returned to my Apple Mail Inbox within a few minutes. I read a number of posts here, and fiddled with settings in Apple Mail and Gmail, and made a host of other changes until I was red in the face, but no luck.
Then I reasoned that DRAGGING the mail items might be the problem, so I conducted an experiment which showed that whenever I dragged items to new folders, Gmail was not updated with the new label, and so the mail ended up back in my inbox. Whenever I MOVED mail items by means of the menu system, the mail moved successfully. Therefore it appears that Apple Mail does not change the mail labels if the mail is dragged, hence the original problem.
With this information, I opened Apple Mail and Gmail (in a web browser) and manually reconciled the Inboxes with each other. Once they were identical, I then customized the Toolbar in Apple Mail to include the Archive Icon, to make moving mail from the Inbox to the Gmail Archive All Mail, easy.
This solved the problem for me.

NOW-Yahoo Mail won't move messages to folders. Help, please?

Original iPhone with 2.0 software . . .
When I try to move a message (from the inbox, for example) into one of my yahoo Mail folders, I get this message:_"Unable to Move Message."_
Is this happening to you? Is there a solution??
Thank you for your help.
Allan

Have you tried deleting the Yahoo account and readding it? Was it working earlier(with the update)? I know Yahoo has been very up and down with various things so possibly there might be a server related problem if it just started.
You could also possibly try to reset the network settings and then try to move the messages.
Zenatrul

Getting mail to automatically move messages out of inbox

Hi,
I'm not that great at keeping my inbox organised and I wondered if there is a way to get Mail to automatically move messages from my inbox to another folder when they are over a certain number of days old? I've tried rules, but learnt that doesn't work because it only applies to incoming messages, a smart mail box but that does move the messages but collects them. I also tried to do an automator workflow but can't find an action to move messages?
I'm not tech-savy enough to start writing scripts and I wondered if anyone knew of a simple solution.
I'm using mail v4.5 and OSX 10.6.8
Many thanks
James

Hi Uri,
I think it's not possible using standard XI mail adapter (settings do not provide any filtering options), and I'm even not sure POP3 or IMAP allow you to pull specific msgs according to selection criterias (I may be wrong) ... So if one of this protocol allows it, I think you'll have to go for a custom mail adapter that will fulfill your need !
Otherwise (and this is what we've done), you can pull all msgs, route them according to its attributes (sender, subject, recipient) to the corresponding targets and when XI is not able to deal with some msgs, ignore them (in the rcv determination, select the corresponding option so no error is raised when recv det does not succeed) ...
Rgds
Chris

TS2755 Messages disappear in inbox. When I close out messenger entirely and reopen it, they appear. Also, if I only have one message unread in my inbox and I open up my messenger it automatically opens the unread message. Very frustrating....Please hel

I have an iphone 4s, OS 4.1.1. I am having issues with my messenger. When I have a message open I will see a new text come through and then it disappears. I have to close out of my messenger entirely and reopen it. Once I reopen the message the text reappears. Any suggestions? Also, if I get a new message and there is only one unopened message in my inbox and I open my messenger it automatically opens that message. Any way to fix this so that I decide when I want to open a certain message?
Thanks in advance for your help!
Jen

There are several possible reasons that messages seem to 'disappear'.
There are two types of email accounts: IMAP and POP. See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts
If you have a POP account and are accessing the mail on more than one computer or smartphone, whichever device reads (downloads) the message first will have it locally, but it will no longer be listed or available on the other devices.
If you have an IMAP account, the message stays on the server, but if one device (user) moves or deletes the message, it will affect the view on all devices. So, for example, if you are using your smartphone and take some action on an email, when you get back to your computer, it will reflect that same action (but you might not have realized what caused it).
Sometimes the index of a mail folder (.msf) will get corrupted. If you right click on the name of the folder and select Properties, a 'Folder Properties' window will open. Select 'Repair Folder'. This may take care of the problem.
Another, less likely, reason for messages not to show up in your inbox is having the preference set to show only unread or recent messages. Then once you read them they seem to disappear.
If you are still having problems, please look at the following items and respond with the information.
1) What operating system do you use (Win8, MAC, Linux, etc)?
2) Are you using IMAP or POP?
3) If your mail server has a browser interface (web mail access such as mail.google.com), do the messages show up there?
4) Right click on the folder in question and select Properties.
a) Number of messages?
b) Size on disk?
5) Left click on the account name; View settings for this account; highlight Server settings;
What choices are marked under "When I delete a message"?
6) What, if any, antivirus program do you have installed?

With the new i0s7 update I can't delete the mail in my inbox all at once. I see there is the edit which allows you to mark all and to the right of that is MOVE and TRASH, why when you mark all you can't access these two options?

In the new ios7 update, why can't you mark all your messages in the inbox all at once? The EDIT tab lets you Mark All and off to the right is greyed out "move" and "trash", why can't you Select all and then press TRASH. It only lets you mark them as Flag, or mark as read. This *****!

Hi Scottay777,
Per pg 52 of the iOS7 User Manual, what you describe should be possible:
Delete, move, or mark multiple messages. While viewing a list of messages, tap Edit. Select some messages or tap Mark All, then choose an action. If you make a mistake, shake iPhone immediately to undo.
iPhone User Guide - For iOS 7 Software
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
If a button isn't responding correctly in Mail, you may want to try forcing it to close and then relaunch it. You may find the following article helpful:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Regards,
- Brenden

A message in my inbox won't move to trash. Help!

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