A notice that a security update is available but UI do not have permissions to update, which I clearly do; I run Mac OS 10.6.4 and I am the administrator.

I received a notice of a security/stability update to FireFox 3.6.3.
I have a MacBook Pro 13" running OS 10.6.4. The claim is that I do not have permission to upgrade and I should consult with my system administrator.
I am the administrator of this machine. I do not have another system administrator. I have never had this issue before, either with Firefox or any other software.
I restarted Firefox and logged in again but the same thing happened
''(edited to stop the post from scrolling to the right)''

Try doing a clean install.
# Download the Firefox installer from http://www.mozilla.com
# Trash the current Firefox application
# Now try installing the new version of Firefox ([[Installing Firefox on Mac]])
Doing the above will not remove your user data, that is stored elsewhere in the [[profiles|profile folder]], though if you wish you can back that up first
If you are still having problems with privileges see [http://support.apple.com/kb/HT2963?viewlocale=en_US troubleshooting permissions issues in Mac OS X]

Similar Messages

  • I just bought an App that has a 7 day guarantee.but I do not have one of the pre-requsites to use it. ( An Amazon store) But that wasn't mentioned until you read way down the page. I can't seem to find where to quickly get a refund started.

    How to get a refund when you have a 7 day guarantee or money back....I want a refund after 7 minutes. It is an App that will not work as I do not have an Amazon Store.

    As far as Apple are concerned all App purchases are final and non-refundable (they have sometimes refunded where the purchaser has made an error but it's entirely discretionary).
    Any 7-day guarantee is up to the program's author and it is them you would have to contact.
    If you want to try with Apple, go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column. There's no harm in asking, but do be aware that they are under no obligation.

  • I try to update and I get "a recommended security and stabllity update is available but you do not have system permissions required to install it". I am the administrator and have password - how do I deal with this?

    this is my own single computer. I am the administrator and have the password,
    Mac OS 10.5.8

    Maybe it is better to wait with updating.
    See:
    * https://support.mozilla.com/forums/contributors/705144

  • I ge this message: "A recommended security and stability update is available, but you do not have the system permissions required to install it." How do I solve this roblem?

    I have an Apple OSX10.6.5. I am having difficulty with the Scottrade website and am wondering if my inability to install the above update is part of the problem.

    Maybe it is better to wait with updating.
    See:
    * https://support.mozilla.com/forums/contributors/705144

  • I have been receiving notices that some web pages I visit require Flash 10, I have only flash 9. I followed Adobe's instructions about un-installing Flash 9 and downloaded Flash 10.1, which is what they recommended for my computer.

    I have a Power PC Mac running system 10.4.11. When I unziped the Flash 10.1 download It produced a Flash Player application but no installer and no info from Adobe as to what to do with it. Where should it be put? or is something missing?

    The Adobe archive I downloaded had 19 different items to chose from. I mistakingly opened the one labeled:
    flashplayer10_1r82_76_mac_sa.app.zip (This is a stand alone application for developers.)
    This did not work so I tried this one:
    flashplayer10_1r82_76_ub_mac.dmg (This opened the "Install Flash Player" which worked.)
    If I had read the "READ ME" file bast the Adobe disclaimers I might have seen this.
    Thanks again.

  • I am using Firefox 3.3.23 which works fine for me. Whenever I try a newer version, I find that I can read my email, but I am not allowed to send email messages. Is there a fix for this problem so I can switch to the latest version of Firefox??

    I am using a web-based email system maintained by my university, not gmail or yahoo or outlook.

    Firefox 3.6 needs the Java Second Generation Plugin which comes with newer versions than 1.6.0_03 - update Java, the latest version is 1.6.0_22

  • Why is it that I downloaded Firefox 4.0 but I do not have the orange firefox box in the upper left hand corner of screen. My screen still looks like the old verison of firefox. My screen does not look like the one in the video. looks nothing like the one

    My Firefox 4.0 does not look anything like the videos you show about the features of the new Firefox. My screen looks totally different than yours. It does not have the orange box in the upper left hand corner of the screen. My screen still looks like the old version. I have the logo on the top of my screen with Ask a Question a vertical line Firefox Help - Mozilla Firefox.
    Under this line I have File, Edit, View, History, Bookmarks, Tools, and Help. Below this line is a tab with Ask a Question Firefox Help and a +. My husbands screen looks identical to the orange Firefox Box in the upper left of screen. I would like my screen to look identical to the ones shown in your videos. I only have one version of Firefox 4.0 my husband does have the Firefox 4.0 plus the Beta version. How do I add the Beta version? I have Windows Vista running systems. Please help. Thank you

    You're welcome

  • How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

    How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
    I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past?  Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

    Very glad you added that bit of information because I see different problems similar to this.  I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • TS2529 I understand that iTunes 10.7 is available, but when I try to download, I still show 10.6. etc.  Is this just a matter of the servers being overloaded with requests right now ?  TIA

    I understand that iTunes 10.7 is available, but when I try to download, I still show 10.6. etc.  Is this just a matter of the servers being overloaded with requests right now ?  TIA

    There are intermittent issues reported with iTunes reporting that the update is available, but ASU not showing it as an option to install. (Got that a bit with the last 10.6.x version, too.)
    If that's what is going on, I'd try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • When I start iTunes on my home computer (Not a MAC), it automatically shuts down, and gives me the message that the Data Execution Prevention security feature has shut it down...what to do?

    When I start iTunes on my home computer (Not a MAC), it automatically shuts down, and gives me the message that the Data Execution Prevention security feature has shut it down...what to do?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I had this guy load a not completed 10.4 on my pwr macG4. I found my cd of 10.4 and loaded onto the one that he had. Wiping out everything that I had on my 10.4. Now I loaded a update mac OS Z 10.4.1

    I had made a mistake & trusted this geek, & did not know that he had gotten the 10.4 from someone else's mac. I did find my CD with 10.4 and reloaded it not realizing it that I had wiped out all of my downloads from apple. That included all the security's, upgraded 10.4.11, safari 4.1.2, quicktime Version 7.6.4. Now when I go into the internet SAFARI gives me a lot of trouble and will cop out of things. Nothing works. I cannot download Adobe Flash Player. I will call Adobe for this problem. But I do not have a PDF (that I learned that Adobe doesn't support).
    I hope  that someone can help me.
    Gailfromlancaster

    Is this question truly answered?  You have marked it as such, so now people looking to assist others are unlikely to open the topic.  Also realize that you asked it in the middle of the night in the USA where many (but not all) people who can help you are asleep.  Then you also asked it at a time of year when many people are away from their computers and doing holiday activities.  Be patient.
    We need to know more about your particular computer model. Go to the Apple in the upper left corner > About This Mac > More, then copy and paste the main information there but omitting the serial number.
    The guy getting 10.4 from another Mac actually doesn't matter.  It's either a retail version disc in which case it will install on any G4, or it is a machine specific disc in which case it will refuse to do anything to your computer.  Of course installing will revert the computer to the original software versions that were on hte installer disc, so you ned to update those.  Most can be downloaded directly from Apple. Here's my long post on updating:
    *Updating*
    Certain steps appear to minimize the risk of an update producing problems.
    Number one is to make sure you have a bootable clone backup of your computer in case you do need to back out of it again.  This is the only guaranteed way of not having to worry about the results of an update.
    Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk.
    [Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
    [Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
    [Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
    You can also go to the step of booting into safe mode to do the install.
    [Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
    [What is Safe Boot, Safe Mode? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=107392]
    [Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
    I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
    Repair permissions again afterward.
    It helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
    The more cautious even like to unplug third party peripherals (see [comment by BDaqua|http://discussions.apple.com/message.jspa?messageID=9040746#9040746]).
    Almost all of the above steps (except backup) have been questioned (e.g., [Permissions repair|http://www.macworld.com/article/52220-3/2006/08/repairpermissions.html]) as to necessity. Probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe?
    [BDaqua's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=8948595#8948595]
    [Baby Boomer's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=9025760#9025760]
    [Klaus1's post on updating and removing updates|http://discussions.apple.com/message.jspa?messageID=10257902] and [another one|http://discussions.apple.com/message.jspa?messageID=10402175]
    You will have a lot of updates to do, so do them one by one, testing in between.  Start with "Combo" 10.4.11 updater PowerPC-based Macs - http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
    Flash will be the messiest because, as you have observed, Adobe does not make it easy and it is also the most finicky.
    *Flash Player for PPC Macs*
    Adobe's last release of Flash Player for PPC Macs was in November, 2010 with release 10.1.102.64 Subsequent releases are for Intel based Macs only.
    To check your installed version of FlashPlayer - http://www.adobe.com/software/flash/about
    To update you should download:
    Flash uninstaller: [http://kb2.adobe.com/cps/865/cpsid_86551.html#prob1=uninst,os=m10.6,] Make sure you get the right one.
    Flash installer 10.1.102.64 [http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp_10.1.102. 64_and_9.0.289.0_archive.zip]  Open the archive to reveal yet more archives and multiple files. Select: flashplayer10_1r102_64_ub_mac.dmg
    To install:
    1) Run Disk Utility and verify your hard drive.  If the hard drive reports errors then it will need repairing first (another topic).  If it verifies, run Disk Utility's repair permissions.
    2) Back up your hard drive, ideally to a bootable clone. A bootable clone will allow you to restore your hard drive to its original state should something go wrong.
    3) Quit all applications to ensure nothing is actively using Flash. You can even do the next step while booted to Safe Mode to make sure.
    [Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
    [What is Safe Boot, Safe Mode? (Mac OS X)|http://support.apple.com/kb/HT1564]
    [Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
    4) Run the uninstaller application. Adobe says, "Adobe recommends that you restart your computer before you install a different version of the player."
    5) Run the installer application from the .dmg file you got from the second download.
    6) Use Disk Utility to repair permissions on your computer. this is important when installing anything from Adobe.
    7) Restart your computer.
    Notes:
    Adobe installs things all over your computer. Simply dragging a file or two to the trash won't ensure you have uninstalled all old file components.
    Comments about Flash and Shockwave. [http://discussions.apple.com/thread.jspa?threadID=2769507]
    Flash player 11.1 hack on PowerPC - https://discussions.apple.com/message/16990862
    Installing last version of Adobe Flash for PPC Mac - http://discussions.apple.com/thread.jspa?threadID=2760627 Also read: [http://discussions.apple.com/message.jspa?messageID=13159407#13159407] for help with downloading for PPC Macs since Adobe no longer makes this easy.

  • I purchaced a song, but I received a notice that this song was already purchased but not downloaded what does this mean?

    I purchased a song, but I received a notice that this song was previously purchased but not downloaded. Doesn't this occur immediately, if not how do I do this?

    Store>Check for Available Downloads

  • When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software.  Is there a bug in the iPod program?

    When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software.  Is there a bug in the iPod program?

    If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

  • After Security updation of Windows 7 in Boot Camp (Mac Book Pro with Retina Display) on 13-Nov-2013, Windows 7 Desktop Gadgets are not working properly.

    After Security updation of Windows 7 in Boot Camp (Mac Book Pro with Retina Display) on 13-Nov-2013, Windows 7 Desktop Gadgets are not working properly.
    This is boot camp problem, because in other normal notebooks (e.g. SONY VAIO, Lenovo with Windows 7) the gadgets are working normally.
    I am attaching the screen shot of Desktop Gadgets and Security updates of Windows 7.
    Kindly solve this issue ASAP.
    Shailendra Gupta
    <edited by host>

    You are not addressing Apple, but a community of unpaid volunteers. So ASAP won't cut it. Also, you should refrain from posting personal information (like your email address) in the body of your comments, as this is part of the community usage guidelines.
    Have you reinstalled the latest Boot Camp Windows 7 drivers, just in case Microsoft overwrote some of them during the Windows 7 security update?
    If you want to communicate issues with Apple about Boot Camp and OS X, click on the link. Just don't hold your breath on receiving a response.

  • TS1424 there are 43 available apps' update  which couldn't be made with my current account. How i can find the account with which i bought them in order to update them

    there are 43 available apps' update  which couldn't be made with my current account. How i can find the account with which i bought them in order to update them

    Use get info in iTunes on your Mac.

Maybe you are looking for

  • Error in the system

    When I attempt to go to the MBP forum, I get the message "An error in the system has occurred. Please contact the system administrator if the problem persists." So far it has.

  • Classic installed but non-functional

    I have the Dual core Intel Mac Pro running 10.4.11. When I set it up with Migration assistant, it copied a classic system folder, but all my classic apps are greyed out and attempts to start classic fail. I have a couple of programs I still need acce

  • COPY command replacement

    Given that the COPY command is now deprecated (and clearly documented in 10gR2 - sqlplus user's guide that it will be obsoleted in future releases of SQL*Plus, will there be any replacement command in sqlplus? We were planning to use it to implement

  • Original language not available i iTunes movies

    It took Apple a few years to make movies available for international users... Now it makes sense to own an AppleTV. Now, can we have them with original language like ANY other dvd or ppv rental service available on this planet, please ?

  • Importing audio voice file changes the pitch in Logic Express

    I noticed something weird with my Logic Express 7. When I import an audio voice file. The pitch seems to be lower in Logic when I play the file than compared to the original file. Does anyone know what could be causing the pitch change? I though I wa