A particular song crashes at start-up.
Hi All,
this has never happened before. I have one particular song that won't load at all, Logic crashes right away. I have no idea why,
I ran Disk Warrior on all my HD's but it didn't help at all.
anyone know how to remedy this?
It's probably a corrupted Plug In. Disable Core Audio in Logic's prefs, then open the project, all Plugs will be crossed out. Bypass them all, enable Core Audio again and bring back the Plugs one by one. As soon you've enabled the faulty Plug Logic will crash and then you know what to remove from your project.
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<Joel Khan | Applications Engineering | National Instruments | Rice University BSEE> -
Firefox crashes at start in Safe mode - On ONE user account ONLY
Firefox crashes at start in Safe mode - On one user account on PC only
I have done everything on Firefox crash checklist
No '''Report ID''' since no start.
So no nothing in further support? See below
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_check-to-see-if-the-crash-happens-in-safe-mode
'''Get help fixing this crash'''
Figuring out the cause of a crash can be difficult. If you've tried the steps above and can't get Firefox to stop crashing, the steps below will show you how to collect information about your crash so our volunteers can help you.
1. In the Firefox Location bar, type about:crashes and hit Enter. A page listing submitted crash reports will appear. '''NO START so no Firefox Location bar'''
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3. Click this special link to ask for help with your crash.
Note: This link is only valid for help with crashes.
'''I have done this but can not find my question nor any answer neither. So what is next step to find support help?'''Hi Max,
Congratulations, at least you made a stab at solving the problem. I think a lot of users used to glance at that KB article ([[firefox crashes]]) and give up trying!
Hopefully the crash instructions will be further modified soon, (some of us consider the following is an [/kb/Firefox%20crashes/discuss/1855 omission] that needs correcting) have a look at this article for an explanation of how to get the crash ID from your OS even without using firefox:
* http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
The XP OS is likely to use smoke and mirrors to make it look like you have a totally
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If you create a new clean profile in that account hopefully it will solve the crash problem, you can then address the issue of copying settings, bookmarks. passwords etc back. BUT before attempting that ensure that you disable all plugins, ([[safe mode]] does not disable plugins) if you have not already done so. Some plugins may not show up in Firefox's list, you may need to look at the OS program lists.
I note you mention banking, a particular utility ''IDvault'' (I think Comcast supply it) has been causing crashes. Are you using IDvault ? <br/> (IDvault should be fixed soon bug684748; version 1.0.627 may have been fixed, but standalone version 5.9.627 has not yet been fixed )
See also
* [[troubleshooting plugins]]
* [[firefox crashes when you open it]] -
Firefox 3.6.3 crashes at start-up
Firefox 3.6.3 crashes at start-up. I'm very frustrated with Firefox. I've researched through out the forum posts and tried everything I've found about FF not starting. A previous version of FF was running OK then one day when I tried using FF again and it now crashes at start-up. It will not start period. If I didn't need FF for this one particular application then I would just use another browser. I've been looking for a solution for this problem for many many weeks. Someone please help.
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Some days I think it would be less painful to beat my head against a brick wall then to deal with computers.
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== Crash ID(s) ==
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== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5FF is crashing on my computer with only one tab open and is running slow.....pauses for about 30 seconds when I close FF. Annoying.
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I have a song I've been working on in GarageBand. When I play back the mixed-down track in iTunes, iTunes crashes. Not every time, and not in the same place in the song, but frequently. It's almost impossible to get through one listen.
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This is the only song that crashes iTunes. I have been listening to plenty of other music by other artists, as well as my own music, also recorded in GarageBand and handled in the same way, and iTunes never crashes on any song but this one.
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I am using an 11-inch MacBook Air running the latest versions of Mac OS X (10.7.1) and GarageBand (6.0.4).Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
*Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
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Hi,
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Safari and iTunes crash on start up
Hi There,
I have a macbook pro and both safari and itunes crash on start up.
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Does anyone have any ideas how to fix?
PeterLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
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I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
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Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
I do not have the 'Advanced' tab on the menu bar. I am trying to change ringtone on my iphone 4s. Have done the following: Right cick on song, entered the start and stop times, but unable to proceed as need 'Advanced' tab in order to change to option.
You don't need to upgrade your software. But if you're struggling with Spry, IMO you should cut your losses and switch to something better for the longrun.
If you have a budget to work with, I highly recommend Project Seven's Pop-Menu Magic 3. It's easy to use in DW CS4, 5, 6 or CC. More importantly, it's bullet proof and works in all devices.
Pop-Menu Magic3 by PVII (commercial DW extension)
http://www.projectseven.com/products/menusystems/pmm3/index.htm
If you don't have a budget to work with, you can roll your own menus with jQuery plugins. A bit more effort on your part, but they perform better than Spry.
jQuery Superfish
http://users.tpg.com.au/j_birch/plugins/superfish/
jQuery MegaMenu2
DEMO:
http://www.geektantra.com/projects/jquery-megamenu-2/
DOWNLOAD:
http://code.google.com/p/jquery-megamenu/
Nancy O. -
Satellite U - Crashes when starting windows and recovery cannot fix
Most of the time but not every time the laptop crashes when starting windows.
I get a blue screen, a dump file is created and then it restarts and gives me the option of starting windows normally or using windows recovery. The windows recovery cannot fix the problem.
When I select the option of opening windows normally everything works fine with no problems.
If I restart the laptop it never crashes.
The problem only happens about 90% of the time when switching it on.
The problem started soon after buying the laptop in October.
Originally it came with Windows Vista and I wondered if the problem was with Vista so yeterday I upgraded to Windows 7 but it still crashes on most start ups. Otherwise the laptop works fine and I am pleased with it.
I suspect the problem might be with Realtec but the drivers appear to be up to date. My internet security is trend micro.
I wondered if it might be a hardware problem when it happens under both Vista and windows 7.
Has anyone got any ideas about what might be causing the laptop to crash on startup?I have exactly the same problem with the laptop (U500 11E) crashing on startup, recovery can't do anything and sometimes I get a Windows "solution" box that tries to find something and then just vanishes.
I followed the same procedure as Dave, by upgrading to Win7 thinking that might fix the problem, but it clearly didn't. I also updated all drivers and the BIOS to the latest versions.
I think my trouble started not right out of the box but only after I upgraded to Vista Service Pack 1, but I'm not completely sure.
It is pretty annoying because of course it now takes twice as long to get the laptop up and running.
Finding someone else who also has the problem makes me wonder if the problem might have another cause and if there might be a way to fix it?
Petra -
ITunes crash on start -even in safe mode
Bonjour,
Since three days my iTunes crash on start. I remove all plugins, tried to start in safe mode, no USB device connected, but no result.
Please find the crash below.
This is really annoying, no possibility to sync iPhone and iPad.
Could someone help?
Best regards.
Bernard
Process: iTunes [571]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.5 (11.1.5)
Build Info: iTunes-1115011001005005~2
Code Type: X86-64 (Native)
Parent Process: launchd [169]
Responsible: iTunes [571]
User ID: 501
Date/Time: 2014-03-17 07:50:22.602 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: B2D005D8-7202-BE14-4FBB-A52776D9807A
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (bitmap != nullptr), function void CGGlyphBuilder::create_missing_bitmaps(const CGGlyphIdentifier *, size_t, const CGGlyphBitmap **), file Fonts/CGGlyphBuilder.cc, line 147.
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a796866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8d3e835c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff85788b1a abort + 125
3 libsystem_c.dylib 0x00007fff857529bf __assert_rtn + 321
4 com.apple.CoreGraphics 0x00007fff8c3ff208 CGGlyphBuilder::create_missing_bitmaps(CGGlyphIdentifier const*, unsigned long, CGGlyphBitmap const**) + 256
5 libRIP.A.dylib 0x00007fff8d8c7a7f render_glyphs + 197
6 libRIP.A.dylib 0x00007fff8d8c6d4a draw_glyph_bitmaps + 1739
7 libRIP.A.dylib 0x00007fff8d8c61da ripc_DrawGlyphs + 2204
8 com.apple.CoreGraphics 0x00007fff8c73ed15 draw_glyphs + 1449
9 com.apple.CoreGraphics 0x00007fff8c4bb168 draw_glyphs + 1534
10 com.apple.CoreGraphics 0x00007fff8c4b9613 simple_draw + 327
11 com.apple.CoreGraphics 0x00007fff8c4b949e CGPDFTextLayoutDrawGlyphs + 90
12 com.apple.CoreGraphics 0x00007fff8c8e4bda op_Tj + 69
13 com.apple.CoreGraphics 0x00007fff8c44d219 pdf_scanner_handle_xname + 108
14 com.apple.CoreGraphics 0x00007fff8c44c51f CGPDFScannerScan + 308
15 com.apple.CoreGraphics 0x00007fff8c44a81f CGPDFDrawingContextDrawPage + 513
16 com.apple.CoreGraphics 0x00007fff8c44a5d4 pdf_page_draw_in_context + 89
17 com.apple.CoreGraphics 0x00007fff8c44a574 CGContextDrawPDFPage + 57
18 com.apple.ImageIO.framework 0x00007fff876334d8 decodePDF + 2798
19 com.apple.ImageIO.framework 0x00007fff8763268a copyImageBlockSetPDF + 1053
20 com.apple.ImageIO.framework 0x00007fff875f9d04 ImageProviderCopyImageBlockSetCallback + 466
21 com.apple.CoreGraphics 0x00007fff8c45439b img_blocks_create + 559
22 com.apple.CoreGraphics 0x00007fff8c408ded img_data_lock + 1601
23 com.apple.CoreGraphics 0x00007fff8c407800 CGSImageDataLock + 149
24 libRIP.A.dylib 0x00007fff8d8cab3c ripc_AcquireImage + 769
25 libRIP.A.dylib 0x00007fff8d8c9b85 ripc_DrawImage + 1025
26 com.apple.CoreGraphics 0x00007fff8c4073a4 CGContextDrawImage + 457
27 com.apple.ImageIO.framework 0x00007fff87609e8a CGImageCreateCopyWithParametersNew + 2379
28 com.apple.ImageIO.framework 0x00007fff8760938f CGImageSourceCreateThumbnailAtIndex + 3645
29 com.apple.iTunes 0x000000010f12be40 0x10e667000 + 11292224
30 com.apple.iTunes 0x000000010e7f7c55 0x10e667000 + 1641557
31 com.apple.iTunes 0x000000010f14a13a 0x10e667000 + 11415866
32 com.apple.iTunes 0x000000010e9e68ee 0x10e667000 + 3668206
33 com.apple.iTunes 0x000000010f1482c0 0x10e667000 + 11408064
34 com.apple.iTunes 0x000000010f3789ab 0x10e667000 + 13703595
35 com.apple.iTunes 0x000000010f373329 0x10e667000 + 13681449
36 com.apple.iTunes 0x000000010f3781fa 0x10e667000 + 13701626
37 com.apple.iTunes 0x000000010f378017 0x10e667000 + 13701143
38 com.apple.iTunes 0x000000010f1652b3 0x10e667000 + 11526835
39 com.apple.iTunes 0x000000010ecf3b8b 0x10e667000 + 6867851
40 com.apple.iTunes 0x000000010ecf35e5 0x10e667000 + 6866405
41 com.apple.iTunes 0x000000010ecf4d41 0x10e667000 + 6872385
42 com.apple.iTunes 0x000000010e6799bc 0x10e667000 + 76220
43 com.apple.iTunes 0x000000010e8d8e41 0x10e667000 + 2563649
44 com.apple.iTunes 0x000000010e8d8d83 0x10e667000 + 2563459
45 com.apple.iTunes 0x000000010e8d8cbb 0x10e667000 + 2563259
46 com.apple.CoreFoundation 0x00007fff8a36ee0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
47 com.apple.CoreFoundation 0x00007fff8a262a6d _CFXNotificationPost + 2893
48 com.apple.Foundation 0x00007fff8c0017ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
49 com.apple.AppKit 0x00007fff85e6ccf9 -[NSApplication _postDidFinishNotification] + 289
50 com.apple.AppKit 0x00007fff85e59519 -[NSApplication finishLaunching] + 2147
51 com.apple.AppKit 0x00007fff85e58983 -[NSApplication run] + 128
52 com.apple.iTunes 0x000000010ef73212 0x10e667000 + 9486866
53 com.apple.iTunes 0x000000010e9f7934 0x10e667000 + 3737908
Thread 1:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x00000001180cc701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff8cd2f2ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8cd3109e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff8cd32193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff8d3e8ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a797662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cd3143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8cd31152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e682403 0x10e667000 + 111619
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a796716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3e9c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010e66b3cb 0x10e667000 + 17355
3 com.apple.iTunes 0x000000010eae1d57 0x10e667000 + 4697431
4 com.apple.iTunes 0x000000010eae2486 0x10e667000 + 4699270
5 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
6 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8a7969aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8a30eb83 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010eb937f0 0x10e667000 + 5425136
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e67db50 0x10e667000 + 93008
3 com.apple.iTunes 0x000000010e67d8b0 0x10e667000 + 92336
4 com.apple.iTunes 0x000000010e67f1e2 0x10e667000 + 98786
5 com.apple.iTunes 0x000000010e73a5ae 0x10e667000 + 865710
6 com.apple.iTunes 0x000000010e88789b 0x10e667000 + 2230427
7 com.apple.iTunes 0x000000010ed24f26 0x10e667000 + 7069478
8 com.apple.iTunes 0x000000010eccaa53 0x10e667000 + 6699603
9 com.apple.iTunes 0x000000010e68268f 0x10e667000 + 112271
10 com.apple.iTunes 0x000000010ecca7cb 0x10e667000 + 6698955
11 com.apple.iTunes 0x000000010ecc9d82 0x10e667000 + 6696322
12 com.apple.iTunes 0x000000010e66b4b5 0x10e667000 + 17589
13 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
14 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
15 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e66b483 0x10e667000 + 17539
3 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8a796716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3e9c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010e66b3cb 0x10e667000 + 17355
3 com.apple.iTunes 0x000000010e66b325 0x10e667000 + 17189
4 com.apple.iTunes 0x000000010e8db2f6 0x10e667000 + 2573046
5 com.apple.iTunes 0x000000010e8db2cd 0x10e667000 + 2573005
6 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
7 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e66b483 0x10e667000 + 17539
3 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8a795e02 __accept + 10
1 com.apple.iTunes 0x000000010f2acfbd 0x10e667000 + 12869565
2 com.apple.iTunes 0x000000010f293fe3 0x10e667000 + 12767203
3 com.apple.iTunes 0x000000010f293f26 0x10e667000 + 12767014
4 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
5 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8a795e02 __accept + 10
1 com.apple.iTunes 0x000000010f2acfbd 0x10e667000 + 12869565
2 com.apple.iTunes 0x000000010f293fe3 0x10e667000 + 12767203
3 com.apple.iTunes 0x000000010f293f26 0x10e667000 + 12767014
4 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
5 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e682403 0x10e667000 + 111619
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff75d7d310 rcx: 0x00007fff51592598 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff515925c0 rsp: 0x00007fff51592598
r8: 0x00000000fffff000 r9: 0x0000000000000093 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff8c92bfc0 r13: 0x00007fff8c92bf41 r14: 0x0000000000000006 r15: 0x00007fff8c92bfa8
rip: 0x00007fff8a796866 rfl: 0x0000000000000206 cr2: 0x0000000111098000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10e667000 - 0x10fd11ff7 com.apple.iTunes (11.1.5 - 11.1.5) <3598851A-8792-30BD-861C-7E5BC8C141B1> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1100f2000 - 0x110172ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <2709E6B0-39E2-3D75-92E3-E9F27C307C4A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1101b4000 - 0x1101dfff7 com.apple.avfoundationcf (2.0 - 138.1) <AB1DD559-FD70-39FE-8AE1-632CCA8040A2> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x110218000 - 0x110536fe7 com.apple.iad.iAdCore (1.0 - 1) <9E8CC242-A900-3BD1-B044-F07F592B9B3D> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x110602000 - 0x110606fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x110614000 - 0x110617fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x110621000 - 0x11094dff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x110979000 - 0x1109b0ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x1109c2000 - 0x110a98fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x110aba000 - 0x110afdff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x110d11000 - 0x110d15ffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x110d4c000 - 0x110d52ff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x111484000 - 0x111486ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x111b0e000 - 0x112883fff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1153a1000 - 0x1154d5ff7 com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x117d49000 - 0x117f1afff com.apple.audio.units.Components (1.10 - 1.10) <7AB53801-51BD-347E-B267-BCF71C15C023> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x118047000 - 0x118138ff7 com.apple.mobiledevice (710.5 - 710.5) <C250816A-3B97-329D-9F6B-38DACA981CED> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x11819d000 - 0x118393fff com.apple.audio.codecs.Components (4.0 - 4.0) <604485EE-4446-308F-9460-0A6CE9C2D98C> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x118b98000 - 0x118d19fff com.apple.AirTrafficHost (351.6 - 351.6) <64B45992-C1BA-35B5-9158-732748DF6B5D> /System/Library/PrivateFrameworks/AirTrafficHost.framework/AirTrafficHost
0x11984e000 - 0x119a01ffb libCMaps.A.dylib (599.20.11) <51378607-E6E2-3E1B-8A42-223877465412> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCMaps .A.dylib
0x7fff60bef000 - 0x7fff60c22817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff83d8a000 - 0x7fff83db4ff7 libsandbox.1.dylib (278.11) <9E5654BF-DCD3-3B15-9C63-209B2B2D2803> /usr/lib/libsandbox.1.dylib
0x7fff83fe6000 - 0x7fff84037ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8453f000 - 0x7fff8456dff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff845c1000 - 0x7fff845f5fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff84653000 - 0x7fff84660ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff84661000 - 0x7fff847cfff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff847f6000 - 0x7fff84808fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff84809000 - 0x7fff8495cff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8495d000 - 0x7fff84a93ff6 com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff84a94000 - 0x7fff84b24fff com.apple.Metadata (10.7.0 - 800.23) <BFEE576F-D779-300B-B685-26A3A008710A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff84b42000 - 0x7fff84b49fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff84b4a000 - 0x7fff84b5afff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff84b5b000 - 0x7fff84bcaff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff84bcb000 - 0x7fff84bcdff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff84c00000 - 0x7fff84eaaff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff84eab000 - 0x7fff8541bfff com.apple.CoreAUC (6.22.08 - 6.22.08) <F306D552-2220-3160-88EA-C916193C5EFD> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8541c000 - 0x7fff8546efff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff85489000 - 0x7fff854a2ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff854a3000 - 0x7fff85591fff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8559c000 - 0x7fff855a2fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff855a3000 - 0x7fff855efffe com.apple.CoreMediaIO (407.0 - 4561) <BC8222A6-516C-380C-AB7D-DE78B23574DC> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff855f0000 - 0x7fff855f4fff com.apple.ServerInformation (2.0 - 1) <85F3EFCA-246B-30A1-8757-ECC97533D38D> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff855f5000 - 0x7fff8565fff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff85660000 - 0x7fff85729fff com.apple.LaunchServices (572.26 - 572.26) <EF8A4A15-0861-35C5-9744-5E1BC5C26DD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8572c000 - 0x7fff857b5ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff85849000 - 0x7fff85849fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8584b000 - 0x7fff8584cff7 libsystem_sandbox.dylib (278.11) <5E5A6E09-33A9-391A-AB34-E57D93BB1551> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8584d000 - 0x7fff85876ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff85877000 - 0x7fff85b4bfc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff85b4c000 - 0x7fff85bd7fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff85bd8000 - 0x7fff85bdbfff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff85bdc000 - 0x7fff85c0cfff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff85c34000 - 0x7fff85c8fffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff85c93000 - 0x7fff85cbfff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff85cc0000 - 0x7fff85ccaff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x7fff85cde000 - 0x7fff85d2bfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff85d38000 - 0x7fff85d3cfff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff85d78000 - 0x7fff85ddbff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff85ddc000 - 0x7fff85ddefff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff85ddf000 - 0x7fff85de0ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x7fff85de1000 - 0x7fff85de5ff7 libGIF.dylib (1042) <C57840F6-1C11-3273-B4FC-956950B94034> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff85de6000 - 0x7fff85e2dff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
0x7fff85e41000 - 0x7fff869b7fff com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x7fff8a9e6000 - 0x7fff8ae19ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8b00b000 - 0x7fff8b01eff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8b078000 - 0x7fff8b0e5fff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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0x7fff8b577000 - 0x7fff8b58fff7 com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
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0x7fff8cd49000 - 0x7fff8cd57fff com.apple.CommerceCoreRead this whole message before doing anything.
Back up all data.
Quit iTunes if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash, if they exist:
Caches/com.apple.iTunes
Caches/QCCompositionRepository-com.apple.iTunes.cache
Saved Application State/com.apple.iTunes.savedState
Leave the Library folder open. Try iTunes again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit iTunes again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
iTunes
Note: you are not moving the iTunes application. You’re moving a folder named “iTunes.”
Test. If iTunes now works, delete the iTunes folder on the Desktop. Otherwise, quit iTunes again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
In the Preferences subfolder, there may be several files having names that begin with either of the following strings:
com.apple.iTunes
com.apple.mobile.iTunes
Move them all to the Desktop.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Test again. This time iTunes should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes iTunes to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit iTunes again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting iTunes and restoring the items you deleted in those steps from your backup. -
Recurringly skips opening and closing of particular songs
Dear me, this again proves why itunes is my least favorite part of owning a mac.
I have been having this problem over several iterations of iTunes. When attempting to play certain songs, iTunes will skip several seconds of the opening or ending of particular songs. Its always the same portions of the same songs; in some cases it amounts to about five seconds, and others (as in the case that prompted me to search for an answer with this post) it is over a minute of the song that will not play, even if I seek to within that portion of the song; it just skips over that portion (if it is the beginning, it skips into the song upon play, and if it is at the end it will just immediately skip to the next song).
My library mostly consists of mp3 formatted songs (generally no less than 192kbps). And I don't have problems with any songs in any other programs or on mp3 players, etc. I don't know if it is capable of causing this problem, but I use beaTunes, which has the option to designate cues to omit silence at the beginning/end of songs. I have never knowingly used this feature, and I don't think it is the cause of the problem.
Powerbook G4 17" Mac OS X (10.4.9) 2GBs of DDRIIoh, and any help with this problem would be much appreciated.
thanks -
Firefox crashes on start-up; cannot get it to work. Any detailed solutions to try?
I've read through so many helping websites but I just can't find a solution to fix Firefox, it constantly crashes upon start-up. So I can't activiate Safe-Mode, or open it up or anything to fix it.
I also suspect that this rundll32.exe host has to do something with it. The messages came right after Firefox crashed. Should it be deleted?
Please help. This is bothering me so much. I'd appreciate any comments. Thanks!Since a few days we have a lot of crashes with [http://www.trusteer.com/product/trusteer-rapport Trusteer Rapport]. If you have this program, try to disable it and see if that stops the crashing.<br>
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport<br>
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.<br>
http://www.trusteer.com/support/en/report-problem<br>
If you do not have Rapport, then we need to have a crash report ID. When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report.<br>
See https://support.mozilla.com/en-US/kb/Firefox%20crashes<br>
or http://kb.mozillazine.org/Firefox_crashes<br> -
Firefox crashes when starting up on Win2k3 Terminal Server
Firefox 3.x works, however after upgrading to 10.0.2 it will crash whenever starting up.
Platform: Windows 2003 Terminal Server with Citrix.
We have excluded the firefox.exe from the ctxhook and it doesn't help (we know this fixes crashing on startup on Xendesktop deployments).Thanks for pointing out that crash-stats website. DgApi.dll is Digital Guardian by Verdasys. Essentially monitoring software that the company uses to make sure users are not doing anything they shouldn't. Disabling that fixed it.
-
Hello!
I downloaded the latest version of Firefox for Windows XP but it always crashes on start-up. Mozilla Crash Reporter appears. I am not able to start Firefox in safe mode.
My latest crash ids are bp-9fdcf812-70e4-4025-97b1-4c7592130430,
and bp-74c78b9f-ad72-446e-aa0a-d8aef2130429.
I immensely appreciate any assistance you are able to provide. Thank You!hello, from the crash report you've submitted it seems like the crash might be adware/malware related. the file on your pc causing the crash is named ''datamngr.dll''.
first, please go to the windows control panel / programs section and see if you have any toolbars, imesh, MediaBar, data manager or other similar suspicious programs installed - if so remove them...
afterwards please run a full scan of your system with different tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] & [http://www.microsoft.com/security/scanner/default.aspx microsoft safety scanner].
for some general info see [[Troubleshoot Firefox issues caused by malware]]
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