A Pop-Up has appeared on my opening screen which I cannot get rid of

There is a Pop-Up on my opening screen which says: Opening <filename>.exe. You have chosen to open http://aihdownload.adobe.com. Would you like to save this file or cancel. I cannot save/cancel this pop-up. This file is a binary file and I had not even tried to open this file. I have contact Adobe and they cannot help me. They say it is because I am using Firefox. Can you help?

That is not an indication of malware. If this is happening in Mail, it's a known issue where network problems that cause a delay in connecting to the server can cause Mail to reject the password.
Also, dump MacScan. It's not much good. The only way it can identify malware is by the timestamp on the file, which is extremely unreliable for identifying malware! If you want to have anti-virus software, get something like Sophos Anti-Virus for Mac Home Edition or ClamXav.

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How do I get rid of Pop-Up that appeared on my opening screen?

There is a box on my opening screen which reads: Opening <filename>.exe. You have chosen to open <filename>.exe whic is a binary file http://aihdownload.adobe.com. Would you like to save this file? Within the Pop-up box there is 2 boxes -- save -- cancel. I cannot save nor cancel. I have contacted Adobe and they said it is because I am using Firefox. Can you please get rid of this Pop-Up?

The problem that I described above is on my desk-top screen, not on my Firefox opening screen. I will repeat problem again. Title of box: Opening <filename>.exe.
You have chosen to open <filename>,exe which is a binary file from http://aihdownload.adobe.com. Would you like to save this file? Save File -- Cancel File. I can do neither. Is there a way I can fix this?
I did not try to open this file. It just popped up on Desk-top Screen.

Just installed OS 8.3, it opened and locked into iTunes connection logo as opening screen. I cannot get to any other screen. Hard close down has not solved it and I cannot get to usual homescreen to access the reset options. Ideas?

Earlier today my iPad which was using OS 8.2) kept shutting down every few minutes. I thought it might be some new incompatibility connected with the recent release of OS 8.3,. So, I updated to OS 8.3. It took many attempts and a very long time - over an hour - because the iPad kept shutting down mid-process. Supposedly 8.3 is now installed, but all I get is the Apple logo followed by a screen showing a connection, cursor arrow pointing up-screen to a box reading "iTunes". I cannot get out of that screen to any other screen and can only close by hard shut down, fully powering off (home button + power button). When I restart the device it shows first the Apple logo for a few seconds, then the iTunes connection logo. Nothing else. This has been going on for about three hours now. I am not an iTunes user so I am not sure what to think or what to expect.. Is it maybe something to do with iTunes being updated in the background? 3 hours seems a long time for an update whatever it is. Is anyone else encountering this problem? Does anyone have any suggestions, bearing in mind that I cannot get to the usual opening home screen, so can't get to settings or anything to do a reset. I hope someone can help me with this problem. Many thanks, Glenys2

If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

I downloaded a "free" program online and now with EVERY mouse click I get a pop-up Ad or Ad window opening. How do I get rid of them?

I downloaded a "free" version of FLIP4MAC, and now I have Ads popping up with EVERY click of the mouse... How do I get rid of them?
And no, I haven't turned on TimeMachine yet, so I can't "turn back the hands of time."
Also, I cannot simply "block pop-ups" because other sites which utilize pop-ups are necessary to my daily activities.
Oh, and I have an iMac 24", Early 2009 with a 3.06 GHz Intel Core 2 Duo and 4GB 1067 MHz DDR3 Memory RUNNING OS X Yosemite.

First try
Remove unwanted adware that displays pop-up ads and graphics on your Mac
Next:
Adwaremedic: Removes all known adware from your Mac
If you can't download it since the malware is preventing it then see:
https://discussions.apple.com/docs/DOC-7792

A "window ' appears on desktop stating "Expresssettings" and I cannot get rid of it wvwn though I haven't opened Firefox

When i "awaken" the computer, a small "window' appears that shows the Fire fox logo and is headed "express settings'. Where the space for entering any choices are to be made, it is all black and I cannot "X" it out or close tha the window.

hello acskip, i don't know if it may be related but you can try to remove the ''WiseConvert G2 Community Toolbar 3.18.0.7'' extension in firefox > addons > extensions...
[[Disable or remove Add-ons]]

My wife has downloaded some search software by mistake which has Inbox embedde in it i think & I cannot get rid of it.

Inbox has removed the toolbar of firefox and so I am unable to select the preferred browser.
I have uninstalled Firefox and reinstalled & Inbox is still appearing as the browser when I open Firefox
Any ideas how to remove this offensive piece of software ?

Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.com/kb/Preferences+are+not+saved

Jzip has hijacked Firefox and other browsers and I cannot get rid of it!

I installed Jzip on my computer and it has hijacked my home page on Firefox . I have tried un-installing jzip and it still happens. In the control panel my homepage is still www.google.com which is what I want, but in Firefox new tabs open with jzip.
Please help

See:
* https://support.mozilla.com/en-US/questions/802112
Firefox 8
* getfirefox.com

As soon as I open Firefox there appears a page, in German, which I did not request. it is there permanently and I cannot get rid of it. Can someone help? Thank you.

when i go into firefox there is a page from a German Institute, in German, site which I never requested and I don't have any use for. The page is there everytime I open firefox and I cannot get rid of it. I have tried everything I know (which is not much) and it will not go away. It is stuck there and I see it everytime I open the browser

Hello Dave69X, try with ClamXav : http://www.clamxav.com/download.php
thank you

I have a wbsite appearing on the left side of the screen I cannot get rid of preventing me from viewing current website on full screen. How do I get rid of it?

Above the website on the left it says "how to econ" I think I may have clicked on that when it appeared next to a site I had bookmarked. However the site appearing on the left is not the one I was trying to access. The site on the left takes up about two inches of screen and I cannot get rid of it.

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Opening in the sidebar is the default for bookmarks that are created via a link or button on a website. 
You can check the Properties of a bookmark via the right-click context menu in the sidebar (Ctrl+B; Cmd+B on Mac). 
In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right. 
Make sure that "Load this bookmark in the sidebar" is not selected.

HT5372 The icloud message appears on my ipad screen when i turn it on. I cannot get rid of it and the screen is frozen. It will not respond to anything. I cannot even turn the ipod off completely.

I am having trouble with my ipad. When I turn it on the message that I have not backed up my iphone appears on the screen. I cannot get rid of it or acces anything. The screen is frozen. I cannot even turn it off.

Hello Juno2162,
Thank you for providing the details of the issue you are experiencing with your iPad. I recommend following steps in the tutorial below to address an issue like this. I think the step to reset your iPad may be particularly useful in this scenario:
To reset iPad, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
You can find the full tutorial here:
Frozen or unresponsive iPad
https://www.apple.com/support/ipad/assistant/ipad/
Thank you for using Apple Support Communities.
Best,
Sheila M.

A message has popped up in safari saying we have won a prize cant get rid of it

a message has popped up in safari saying we have won a prize cant get rid of it

Try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Then when the iPad has restarted clear Safari's cache : Settings > Safari > Clear Cookies And Data (Clear Cache on iOS 4) and also Clear History
You could also close Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

This link shows how to do that - https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox

I am playing words w/ friends and an add has popped up for "tiny monsters" and I cannot get rid of it...HELP!

I am playing word with friends and a commercial pops up for tiny monsters and I cannot get rid of it HELP!

Can you exit out of the app by pressing the home button ? If you can then try closing the Words With Friends app via the taskbar and see if it reappears when you re-open the app : from the home screen (i.e. not with the Words app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Words app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I was searching on safari and suddenly a pop up appeared advising I had won an iphone, I cannot get rid of it and it means I cannot use safari how do I get rid, oh and I am a new mac user so simple is best !!

I was searching the internet on safari and a pop up appeared advising I had won an iphone !!! I cannot get rid of it and now cannot use Safari, please help, oh I am new to a mac so simple is best !!

HI..
Open the Finder by clicking the Finder icon in your Dock.
From the menu bar at the top of your screen click Go > Go to Folder
Typs this exactly as you see it here ~/Library/Safari
Click Go
Move these files from the Safari folder to the Trash.
LastSession.plist
Downloads.plist
History.plist
Quit then relaunch Safari.
edited by: cs

A black border and semi circle have appeared on my screen of my iPhone 5. It wasn't there this morning it just appeared now a yellow tinge has appeared around the semi circle and sometimes I get a line going across my screen which then disappears

A black border and semi circle have appeared on my screen of my iPhone 5. It wasn't there this morning it just appeared now a yellow tinge has appeared around the semi circle and sometimes I get a line going across my screen which then disappears

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting, but it can cure some glitches after installing new software or apps.
If this does not work, set it up as new device, explained here:
http://support.apple.com/kb/HT4137
If still no luck, get it serviced by Apple or visit an Authorized Apple Service Provider next to your place and let them have a look at your device.

A Pop-Up has appeared on my opening screen which I cannot get rid of

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