A pop-up window advising of software update for Firefox appears and does not connect with server

The window suggests strongly that I update software but when I attempt to update it does nothing but try to connect with server and never does

* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.<br />
XP:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
If you have problems with updating then best is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

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Security up date spins and does not connect with server. Cannot complet update. How do I fix this?

Hi,
I get notice that Firefox security has an update. I select. The update spins and says"connecting to the update server," and never does. It just keeps spinning.
I have tried to up date thru the Firefox website unsuccessfully.
How can I fix this situation?
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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
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* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
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Please do not indiscriminately dump thousands of lines from the log into this discussion.
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Try this:
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01371980&tmp_task=useCatego ry&cc=us&dlc=en&lc=en&product=3853829
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A pop-up window advising of software update for Firefox appears and does not connect with server

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