A pop-up window says I have mutiple tabs but I can't switch between them

Was making payment in popup window. Asked to print confirmation and pop-up window went blank (did not print). Cannot recover payment confirmation screen. When I try to close the pop-up window it says there are several tabs. How do I switch between tabs in the pop-up window? There are no menus nor drop-downs.

I want to make sure you're using the auto-update system, because that's the safest most reliable way to go, and it shouldn't appear in the download manager, so I lets make sure you're doing it right. <br/>
This is a screencast I made a couple of years ago. It refers to 3.5 and 3.6, but the steps are still the same: http://ilias.ca/screencasts/ISUHD45.mov
If that doesn't work, then maybe your Snow Leopard account doesn't have permission to update applications?

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