A Premiere Pro CS5.5 MESS

Wow, I'm so overwhelmed that I don't even know where to begin. Got a new machine and CS5.5 (upgrading from CS3). I seem to have a horrid video card/drivers/settings issue going on and I'm stumped.
First thing, when Premiere fires up my entire screen turns blank for a second or two as....as...a driver is loaded? Who knows. This also happens every time I'm in Premiere and I open a new project.
Second, playback and scrubbing is WRETCHED. For instance, I've got an AE comp that's been linked (864x480 rendered stills from 3D Studio Max) and it will barely scrub, if at all. Playback? I hit the spacebar and nothing happens for several seconds. The scrubber then starts moving, but the image is jerky and skipping frames. There's no audio at all.
Many times I'll not see my comp in the viewer at all. Instead I get an image of whatever program was opened (or behind) Premiere at the time. Or I'll see my desktop. ???
Started a new 1280x720 comp in AE today, linked to Premiere...same thing. Only this time the thing wouldn't scrub or play at all. Imported the MPEG4 footage directly into Premiere. The same thing happened.
Here's my specs:
Dual Xeon 5670 Hex Core - hyperthreaded
21GB RAM
Win7 64bit
Quadro FX4800 graphics card:
NVIDIA driver: 275.36
DirectX 11.0
I'm really confused on the driver choices offered at this point. I'm just not that knowledgeable it would seem on all that NVIDIA offers. Do you go with Partner Certified? Performance Drivers? Graphics Drivers?
It just seems with the horsepower that I've got that I should be having zero issues, but...?
Any help or advice would be appreciated.

Thanks so much for the responses, gents. I'm going to do some checking based on what I've read here and get back.
BTW, sorry for the lack of disc specs. I've got 3 drives. Each are Seagate Cheetah 15K.7 ST3300657SS 300GB 15000 RPM 16MB Cache SAS.
I don't have any RAID setup at all.

Similar Messages

Upgrade Premiere Pro CS5.5 on PC to CS6 on MAC? Use both at same time?

Can I upgrade from my Premiere Pro CS5.5 on my PC Laptop to CS6 on my new MAC machine? If so, will I still be able to use my CS5.5 on my PC at the same time as using CS6 on my MAC?
I'd be grateful for your advice and, if this is possible, how to proceed.
Many thanks,
Andrew Kent

The original poster was not on the Creative Cloud subscription.
What a mess.
I think what Baber is saying is Adobe considers an "Upgrade" purchase from a prior license as an entirely new separate license. That allows you to run the old version license on a different platform from the new "Upgrade" license.
So if you need to run both platforms (Windows and Mac) your options are:
Cloud subscription
Purchase a whole new second license to be able to run the current version on both platforms (what we did)
Wait for an point version update and upgrade going to the other platform. That allows you to run on both Windows and Mac, but one version back on one of the platforms but at a greatly reduced price until the next point upgrade.
Seems pretty convoluted and obtuse. But ..."It is what it is."

Premiere Pro CS5.5 Dynamic Linking Broken

I have a project in Premiere Pro CS5.5. Brough in all my greenscreen footage and did my edits. When I got picture lock from client I "replace with after effects comp" and did my keying in AE. This worked great throughout the project until yesterday when doing some final tweaks. Premiere would not load all the media, it got to 222 items reamaing and stalled, for hours! Then I moved the folder where all my graphics where and skipped the files when loading premiere and premiere then opened. I relinked all my graphics just fine, but when it came to relinking my AE dynamic link projects, got the spinning beach ball. I figured I would just let it spin overnight and see what happened in the am. 12 hours later it was still spinning. This is very frusterating and I can't think what I did to mess it up or if it's a dynamic link problem. I may have opened and edited the AE project without premiere open, maybe thats what messed it up. Any thoughts?
Mac Pro 8-core 3ghz
12 GB ram
6TB fibre channel drive
Mac OS 10.7.3
Adobe Production Premium CS5.5 (all up to date)

I've heard of other issues with DL from AE, but not this one... the problem I'm used to seeing is that you've got the wrong footage, and that's usually fixed by unlinking and relinking, which you've done. I rarely use AE myself, and when I do, I've generally found that I get better results by NOT using DL... but I know it should work, so perhaps someone else will have some answers for you. As long as you have the AE project still, you can always just render out your comps as lossless AVIs with UT or Lagarith and then import those to PrPro and replace the DL clips...

Batch import MXF on Premiere Pro Cs5 (Panasonic P2) ?

HI,
Does anyone know of a way to import more than one mxf file at a time without having import the content folder as separate files? To be clear. I know several ways of import mxf files into premiere. The first is to simply click File>Import and browse for the file. Another way is via the media browser and yet another is to right click on the project panel and selecting import. They all share the same problem. You can only import one file at a time because you need to select the mxf file within the video subfolder. Premiere then composites the audio and the video together. If you instead select the 00#### folders you can select more than one but you get whole bunch of separate audio and video files for each clip. (You do also get a composite file but the extra files are a nightmare when it comes to organizing). This is what the file looks like when you browse for it using the Flie>Import or the right click>import methods:
The Media browser option is slightly diferent in the once you browse into the 00#### folder you see the composite file instead of the contents folder. But still you can't select more than one file at a time unless you only browse into the 00#####'s parent folder Then you can select all the 00#### folders but you get the same jumbled mess of files you get by trying this the other way. You can just drag them to the project panel or right click>Import to import the files. This is what it looks like:
The problem is this is what the file looks like when you import the folder:
The only necessary file in that whole folder is the last one. So does anyone know a way to import more than one mxf file at a time that only produces one file per clip in premiere pro CS5?

Ah, yes... you're sort of in a tough spot. The Dual Adapter has been the source of much consternation since the advent of P2. Addonics makes an adapter that works decently on PCs, but is also a no-go on Macs.
You have a couple of options, as I see it:
Keep on keepin' on... not fast or friendly, but if it works for you, so be it
Partition your Mac Book's hard drive so that you can install 10.5 (Leopard) and 10.6 (Snow Leopard). That way, you could boot into 10.5 in order to use the Dual Adapter to offload cards, and then boot back to 10.6 for editing.
If you are a Mac-only-kind-of-guy, pick up an old PowerBook that actually has a CardBus/PCMCIA slot--it'll work just fine for offloading.
If you are willing to dabble in PC land, do a little research on small, inexpensive Windows laptops that either have a CardBus slot, or have an ExpressCard slot and will work with the Addonics adapter (the Dual won't work on Windows Vista/7, and probably won't since it's been discontinued).
Pick up the Panasonic AJ-PCD2 single-slot USB reader. It's the long overdue appliance the P2 shooting world has been clamoring for.
They're all viable, and arranged roughly in the order from cheapest to "less cheap." Other than #1, I'd say just about any of them are decent solutions. Personally, I suggest the PC laptop route--even if you single-purpose it for offloading P2 cards, it will prove to be the most flexible and robust solution.
As for the logging, maybe we don't need more thrid party software. Maybe
the answer lays in cross compatibility with the current software.
Premiere=FCP=Vegas=Avid. Seems like less steps to me having the metadata
embed on the clip.
That would be the ideal, but unfortunately, the NLEs are incapable of editing the file metadata for any MXF clip. Rather, they can edit the clip metadata for a particular imported clip, but then that stays with the project itself, and doesn't travel with the files if they go elsewhere. So at this time, logging outside of an NLE is really the only means of associating usable, transferable metadata with a particular shot.

Premiere Pro CS5 Quicktime Import Problem

Hi Everyone,
I am having a problem importing Quicktime .MOV files into Premiere Pro CS5. When I import .mov files (I've tried several; some I've created myself from AE5, others are purchased from third party libraries) the file shows up in the PPro CS5 project bin, but can't be previewed by dragging into the Source Monitor (system spins for 1-2 minutes, then PPro Source Monitor just shows a gray backround, no video present). If I drag the file to the timeline, the system will again spin for 1-2 minutes and then the Program Monitor will just display a black video frame. If I try to play the timeline, the audio will play (if present), but the Program Monitor will show black with occasional "flashes" of a frame from the .mov file. If I try to render the timeline nothing really happens except the estimate time to finish increases with no end in sight (3 minute clip was showing 20+ hours remaining before I killed it).
On the same machine, I can view the .mov files just fine using Quicktime 7.6.8, AE 5, and even PPro CS4.
I am running Windows 7 x64, 9GB memory, Core i7 Processor, Multiple HDD's (per Adobe recommendations), and a nVidia GFX740 card. I've updated PPro CS5, Quicktime, and nVidia drivers all to the latest version this week.
Does this sound familiar to anyone? Any ideas of how to fix this problem?
/BILLW

Although you speak sooth, it is I believe rather impulsive to think that the simple answer was meant to be an evangelistic approach for using .mov in final production.
I only edit final productions in native formats or professional intermediates.
But, how about doing rough storyboard edits where you are burning the many endless midnight hours (hmm, like now maybe, and I just ran out of coffee and smokes?!) fleshing out a story or script, or knocking out an animatic or honing in on the details out of a cinematic script - and while that creative candle burns, you are rapidly pulling together whatever material in whatever format you can find to rough together your ideas before you lose that thought - often over the weekend for a presentation to investors or some such on a Monday. Sometimes, my friend, all you have is what you get. And when I am creatively doing a pitch or preparing for an on-set walkthrough or a meeting with pre-production, and all I have are .mov's from whereever thay came or a crappy home office scan or a repro of an old 16mm film of a POW camp that someone copied onto VHS by projecting it off a painted concrete block wall and then shot that with an old VHS camera, and whatever 20 generations later you are handed a .mov of that to put together a final script concept while the originals get dug up.....My Friend, you have to be able to rapidly put your thougths and concepts together without limitations to your equipment and you don't have time to mess around with codecs you don't have when you are in a pinch. And some of us aren't mathematical codec wizards either -- we just need to see something and see it now.
After all, this is Planet Earth we are living on isn't it? And rare is the idyllic, calm, cool, breezy day absent from the pounding heartbeat of production!
And in those desperate moments, there have been a few times I will confess I needed to pop a .mov file (from wherever its birth may have been I will never know) into premiere and it wouldn't go. And in a rush like that with no sleep, I don't care. I ran it though QT Pro. I guess that makes me a sinner from Arcturus.
From a professional point of view, there are many ways to use premiere. Like I said, often preparing for a final edit in a production house with an editing team on an Avid or whatever system. And on the creative side, I use it often to develop my scripts or my projects before I walk on set to direct or produce or have a meeting with the pre-production crew. And there are many others including of course, the beloved, finished, polished edits that go straight to broadcast -- which premiere does a great job.
For a final production, .mov, nope. (Although I have had animation houses swear by the .mov animation.)
Feel a little better now?
Cheers!

Problems with Premiere Pro CS5

Everyone seems to be getting replies to all questions around here so i hope someone can help me out.
My premiere pro CS5 has decided to act up for the past three weeks: everytime i open an old project, it loads up, opens the project window and timeline, feels like it's all good, but then the spinning wheel appears and all fans go out of control on my macpro, and this process can go on for hours until my only option is to force quit the program, SADLY...
It's almost as if it's trying to conform all items in the project panel, but it mentions "all media loaded", and there are no dinamic link files to find.
There are two projects i'm constantly getting back to: one is a 720P poject which contains two timelines, a 30 min one which only has music now, and a 5min timeline with music, go pro footage and rendered HD animations from AE, all at 720P. Opening this project can take up to 40 min where i'm staring at a spinning wheel and hoping for the fans to not explode, that was not the case three weeks ago; I could close everything, shut down for the night and get back to it the next day.
Second project is a holiday video of Asia which goes for one hour and fifteen min, but it was all shot in 07 with an old Sony DV on standard def of course. Opening this project used to be smooth, even though i often moved things around and had to find them again. But now i want to rework on its sound, noise reduction anf create a nice DVD for my family, but I cannot open the project without having to wait for HOURS, and HOURS and HOURS - the longest being three hours and the spinning wheel was still going and the fans were louder than a lawn mower....
This never used to happen before and it is worrying me as I started editing a short film in 1080P, so far i can open it nicely, but it may turn into a mess like the other two projects.
The two projects used to have dinamic link files as i always had after effects and Encore working along PPRO to avoid rendering. At first, i though ADL was the problem for such a slow bootup, so i got rid of every ADL files and rendered instead, which consequently helped me in the process. BUT NOW, it is impossible to open them without a long and frustrating wait.
If i start a new project, everything is fine and will reopen smoothly - what are your thoughts on the matter guys??? Can a project be too heavy and requires 4 hours to load?...
I have a quad core MaPro with 32gb of RAM, so this should render and locate files lightning FAST....
I already reinstalled the whole suit but the problem still happens, i'm thinking about a complete format and reinstalling eveything from scratch...
thanks in advance for your suggestions.

Try these steps. Something is definately wrong with your loading times.
1. Delete PrP preferences (Option - Shift when booting up PrP)
2. Clean Media caches (Preferences Menu/Media)
3. Delete preview files
You dont mention where and on what system your media files are stored. For best performance a raid array is desirable.
4. Make new sequence and copy timeline from old to new.Do this if the above stuff doesn't help.
5. Upgrade to 5.5 where a lot of issues has been resolved.

I had to re-install Premiere Pro CS5 and now video are files acting funny...

Hello. I had to reformat my system drive and did a fresh install of Windows 7 Home Premium 64-bit and then I did an anytime upgrade to Windows 7 Professional 64-bit. I then re-installed Premiere Pro CS5. Here's the problem. When I open any of my projects that I worked on BEFORE I re-installed Premiere (when I was using Windows 7 Home Premium), the video files on the timeline all look corrupted when I play the timeline now. They have these weird block artifacts and also a constant pulsing thing going on. I deleted all the media cache files and all the media cache database files but, nothing changed even though Premiere conformed every single video file in the project again. Then, I went to "Sequence" and hit "Render Entire Work Area" and after Premiere was finished rendering, I noticed the artifacts and pulsing are completely gone BUT, the video files look like a VHS tape that has been recorded over a few times. The edges of people and things in focus aren't nice and sharp like they were before I re-installed Premiere. I DO NOT have the time or patience to have to delete all the video files and import them again into the project and re-edit the entire scene! Can someone please help me resolve this problem?! I am about done with Premiere!
Is there a way to delete the video source files that are on the left side of the timeline (next to the "Source" window, where they got imported into the project) without deleting the edited video files on the timeline and then re-import the same source video files into the project, kind of like "refreshing" the video files? If this is possible, it seems like this would fix the problem without me having to re-edit everything again.
*Update* My idea of just re-importing the source video clip won't work either. I deleted one of the source video clips, which deleted its reference clip on the timeline, and I re-imported the video source clip to see if it would play all weird in Premiere and sure enough, it has the same exact block artifacts and pulsing effect like all the other source clips in the project. It seems that if that's the case, it might be a codec problem. But, that doesn't make sense because if I open the clip on my hard drive with Windows Media Player or Allplayer, the clips plays perfectly fine and looks like it is supposed to. So, it must be a codec problem in Premiere??? Could it be that Premiere Pro CS5 doesn't work well with Windows 7 Professional? I find that hard to believe. Can someone please help me?
By the way, all the video clips in the project are from my Panasonic GH1 or my Panasonic GH2. They are all 1080p/24 AVCHD. I even made a new sequence within the same project making sure the sequence settings are AVCHD 1080p 24 and still nothing is fixed.

Have you tried exporting a 10 second section of the footage to see if the issue shows up once the seqeunce is actually exported from the timeline. I edit on CS5 with windows 7 pro at work quite often and have no issues so I assure you that isn't the issue. I also edit with AVCHD footage when at home and work quite freqeuntly as well so I'm positive that isn't the issue. It sounds like a GPU driver has been corrupted in the way it interacts with premiere pro. What type of GPU do you have? If it supports MPE's GPU acceleration have you tried turning it off and seeing if that makes any difference?
Anyways though try to export a 10 second test section of your timeline to see if when the clip is exported from premiere it will play normally in windows media player or vlc or w/e media player you want to use. If it exports fine then you can almost be positive it's a corrupted video card driver. If that's the case I'd re-install your GPU's driver and also check your gpu makers website to see if they have a updated driver avaiable.

Error Importing Premiere Elements project into Premiere Pro CS5

Hi,
I am working on a multi-part video project that I started in Premiere Elements 8. I put in hours upon hours of editing on the first part and I found that the more I edited, the more often the program would crash (infuriating!). So I started using Premiere Pro CS5 to produce the second part, resolving to come back to the first part later. Well, I've come back around to needing this first part done, and it is just undoable in Elements (crashes every 20 seconds!). I'd like to import that project into CS5 if possible. The help documentation says this should be perfectly possible... but I'm having no luck.
When I attempt to open my Premiere Elements project in Premiere Pro, it tells me the project must be converted from Elements .prel to Pro .prproj, and I click through the prompts as normal. But then as soon as it starts trying to open the project, I get this:
"The Project could not be loaded. It may be damaged or contain outdated elements."
I downloaded the Premiere Elements 9 trial to see if it would be less crashy (and it is), but I'd really prefer to have all my video in one program, and CS5 does the best job (and has most of my hours invested). Elements 9 opens the "damaged" project just fine and I can edit and export normally, so why can't CS5?
Am I stuck recreating the project from the ground up in CS5?

In very general terms, a contemporary PrE Project (PREL), will Open in PrPro, with the steps that you outlined.
Now, there are all sorts of considerations, for aspects that will not likely work:
Instant Movie/Themes, as PrPro cannot read those
Some Effects that PrPro does not have, like the NewBlue FX
Some Transitions that PrPro does not have
Some Title animation Presets, that PrPro does not have
Do you have any of the above in your PrE Project? There are probably other circumstances, but those are all that come immediately to my mind.
The simpler the PrE Project, the greater the likelyhood that it will Convert to a PrPro PRPROJ file.
PrE 8 and PrPro CS5 should be close enough to work, again in those general terms. I can Open simple PrE 4.0 Projects in PrPro 2.0, but cannot Open PrE 7, 8 or 9 Projects in PrPro 2.0.
Good luck,
Hunt

Premiere Elements project imported into Premiere Pro CS5.5 becomes unusable after first save

I have Premiere Pro CS5.5, and I have been trying for some time to successfuly edit an old project that was originally created in Premiere Elements (not sure which version--probably 7.0). It has the .prel extension. The project imports just fine, and I am able to edit it initially. However, if I save my new Premiere Pro project, close Pr and try to open the new project again, I get the "The project could not be loaded, it may be damaged or contain outdated elements." error message. I have tried many of the various project recovery suggestions people have made in this forum and elsewhere online, but none of them seem to work. I even opened the project in XML Wrench, but there were no errors returned when I clicked "check is well formed." Once I close the project after doing some initial editing, it is gone. Is this a known issue? Is there any way I can be able to edit the old project in Pr and save my work? Thanks!

Have you tried using the project manager to re-copy all elements and timeline etc into a totally new directory. I'm just curious to see if that would make a difference. I'd be intrested to see if when making a new project in this manor if it would because as you have stated the normal save methods haven't.

Premiere Pro CS5 Playback and Performance Issues

I upgraded (2) separate editing work stations to CS5 from CS4 about a month ago. I moved from 4 to 5 to try and get rid of some problems which both work stations were encountering.
The problems since the upgrade are similiar: playback from timeline has intermittent audio drop out and video going to black during playback, (new one)-video locked up but audio kept playing-system hung and had to be rebooted.
Also, when clicking around on the timeline or scrubbing the timeline, Premiere crashes.
This type of performance on playout or timeline usage is consistent on both machines which have indentical setups and builds. None of this happens all the time but happens enough to causes problems with workflow. We edit on the work stations, dub files to playback system for air, and use a shared server to move files back and forth as needed but files are always stored locally instead of using straight from server.
These machines are:
Premiere Pro CS5.02
OS WIndows 7 Pro 64 bit
12 GB Ram, DDR3-1333 (6-2GB modules)
CPU Intel Xeon Quad Core [email protected] GHZ, 2 processors, 8 MB Cache
500 GB SATA 2 hard drive, 7200 RPM, 32 MC (System Drive)...309 GB of space avail
(3) 1 TB SATA 2 hard drives, 7200RPM, 32 MC (3 TB, RAID0 STorage) 2.16 TB of space avail
Nvidia GE Force 9800 GT Graphics card, DUAL DVI, 1 GB
REaltek High Def Audio, Drivers 6.0.1.5953
(1) monitor in use
output of system runs to ADVC-700 breakout box to feed playback system
I have all of my software installed on C: (309 GB of 500 GB avail)
I have all of my videos files stored on D: (Raid Storage with 2.16 TB of 3 TB avail)
The only changes I've made since installing CS5 would be to change the auto save from 20 minutes to 60 minutes. Don't know if an auto save would cause an issue on playback as I've noted above.
I'm not a computer whiz by any stretch of the imagination but I can follow directions if given for testing/eval.

Do the PPBM5 Benchmark and send the results to me by PM, in addition to sending the results to Bill as indicated. I'll have a look at what might be going on here.

Premiere Pro CS5.0.4 -Will not play any video- reinstall didn't help

here's my system info -
Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 3.2 GHz, 16 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
   ----------------I only use one monitor, 1920x1200, 32bit color depth
   ------------------No Capture Card, No Sound Card or I/O box
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: TSSTcorp CDDVDW SH-222AL
Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB
---------- This 2tb Hitachi is my data drive - there are 600GB free (33%)
Serial ATA Device: OWC Mercury Extreme Pro SSD, 223.57 GB
   ---------This 250gb SSD drive is my system/application drive - 120GB free (50%)
Serial ATA Device: OWC Mercury Extreme Pro SSD, 111.79 GB
------------this 125GB SSD I use as a project-specific drive to serve up video very quickly when i'm generating Video material using the software VDMX
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd300000 / 2
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd320000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000 / 3
FireWire Device: built-in_hub, Up to 800 Mb/sec
i've been using Premiere Pro for about a year and a half with no trouble, no crashes that i can remember.   I updated to 5.0.4 when it came out and experienced no problems.
I have not made any changes to my system (drivers, programs, etc.) since the last time i worked with Premiere Pro with no trouble. The only difference is that i generated approx. 52GB of new video files (mov. uncompressed 32bit 640x480 resolution) that i was beginning to edit in to a music video.
My current problem is:: there is absolutely no playback of video in 5.0.4.   not in the tiny project window preview, not in the source preview, and not in the timeline/canvas window.   when i push PLAY, the button turns into a square STOP button, but nothing happens.   this is independent of project or file type. The project i was working on when playback stopped is using uncompressed 640x480 32bit Quicktime files and one 44khz/16bit .AIFF file.   as a quick doublecheck, I just added a 640x480 Apple Intermediate Codec file and it also will not play back.   I opened older projects and none of them will playback.
My problem started while i was working on a project. I was working on the project for probably an hour and a half with no trouble. Then it seemed to get a bit sluggish and i could hear the HD churning a little more.   After rendering out a short section (just under 10 seconds), PPro did not play back the just rendered (now greenline) section. Immediate playback of rendered material was the default behavior, and this was the first time ever that the just rendered section did not play back.   I then discovered that no video would play back at all--in any of the windows.   I can scrub through all the video without any trouble--all the frames are there.
I shut down PPro, & restarted. No change.   I restarted my computer. No change.
Realizing that the problem was likely related to a lack of space on my data drive, i deleted approx. 500GB of files off my 2 TB drive, leaving just under a 1/3 of it free. i checked the drive for errors, and defragmented it. Premiere Pro still wouldn't play any file from any project.
The files are fine, they will playback anywhere else (several different file types involved in different projects). The files are compatible with Premiere Pro (uncompressed VGA resolution Quicktime .mov), i was editing on the timeline with them for hours before all video playback stopped.   All other Adobe programs (After Effects, Photoshop work fine).
I tried to find an answer/solution on these forums, unsuccessfully.   After uninstalling PPro and reinstall (did not help), and entire Suite uninstall, Adobe Clean, and reinstall, neither version 5.0.0 or 5.0.4 will play video --the no playback problem has persisted.
I was running out of HD space --i had less room than i thought -- down to about 7% of free space, a bone-headed move on my part. I'm not surprised that playback performance got compromised due to lack of space.   But i'm shocked that the problem is persisting.   Fortunately, i had just backed up my entire system the day before. (i've backed up many times before and this never affected PPro performance)
i tried to "CLEAN" the media cache for the sequence but it had no effect (in searching the forums, i saw somebody else have their 'crashing Premiere Pro' problem solved by hitting this button). I just took a look in the user/application support/adobe/common/5.0 to look at the "Media Cache" folder and the "Media Cache Files" folder.   Neither of them are empty, even after hitting the CLEAN cache button in the main preferences 'Media' settings window.   I don't know if this is the correct behavior or not.   (i'd expect a "clean" command to empty the folder, but i'm not the programmer)
This does not appear to be the ATI/5.0 problem that so many Mac users suffered (i was lucky to never have that problem).    Again, i've never had any problems with Premiere Pro over the last year and a half, until working on this latest project with the Hard Drive very low on space.   I'm 99.9% positive that's at the heart of the issue.
I don't understand why a clean reinstall did not help in this regard. The problem is clearly PPro specific.   I found one topic in the forum where someone else experienced this same "no video playback" problem, but there was never follow-up from the user saying whether or not his problem was solved (or what was done to correct the problem).
I'd love to get some help--- seems to be a very rare issue, but right now, i can do no video editing. btw, i started a new project as well and imported a .mov file -- same problem, no video playback.
the weird thing is that i can actually still edit video. i just rearranged my timeline assets and rendered out a minute-long quicktime (Apple Intermediate Codec) .mov and it looks and plays as it should.    This is really weird. I'm baffled -- there must be some way to fix this.   I don't want to have to go back to Final Cut, certainly not when i've already paid for Create Suite 5 Production Premium and EVERYTHING works except for video playback in PrPro.
thanks in advance for your help
Message was edited by: magneticjak
Message was edited by: magneticjak

hello.   hey, thanks very much for writing back. i got some good info with a search or two. (info about what regedit is and what corresponds to it in OS X -- regedit allows you to edit "preference" keys for individual programs, OSX's equivalent for these keys are the .plists in User & System: Preferences and Application Support)
what i ended up doing was uninstalling Premiere Pro (not the suite, just PPro).   Then i deleted a few preference files:
from User /Preferences/Adobe:
com.adobe.AdobePremierePro.plist
com.Adobe.Premiere Pro.5.0.plist
and from System Preferences:
the file: Adobe Premiere Pro Prefs
and..
/.../Premiere Pro/5.0/...
AMEPrefs.xml     (i noticed that there's also a preference file in Media Encoder's own folder so i didn't sweat this one)
Debug Database.txt
Placeholder Preset.epr
PostEncodeCmds.pref
PresetCache.xml
Trace Database.txt
NOTE:
of course i don't know if deleting any files beyond the 2 .plist files in User Prefs was necessary, but... it seems to have worked.
I then reinstalled Premiere Pro CS5, and fired up an old project and i've got playback of HD and DV files, and snappy editing and rendering, so hopefully i'm good to go.   I'm just going to stick with v5.0.0 because i actually don't remember ever having any trouble with it, and i don't remember v5.0.4 adding anything i was 'missing' or 'needed'
hopefully, this thread will be useful for any future folks that run into trouble - and it's got a solution for both Windows and OS X
happy editing,
peace

Why does my entire computer freeze while opening or using After Effects or Premiere Pro CS5?

Just built a computer to meet all requirements for Adobe, Autodesk 3ds Max, and UDK, for school.
Specs;
Motherboard - ASRock X79 Extreme 4-M, Socket 2011 - Micro ATX - 4 DDR3 1600/1333/1066/800 - 3 PCI-E 3.0 x 16 - 7.1 CH HD Audio - PCIE GLAN - 3 SATA3 - eSATA3 - 4 SATA2 - 4 USB 3.0 - 10 USB 2.0
Processor - Intel Core i7 Processor - i7-3820 LGA 2011
Processor fan - Intel Thermal Solution RTS2011 AC
RAM - Ballistix by Crucial - 2x 8GB Tactical PC3 - 12800 CL8 1.5 VW/XMP = 16GB RAM
SSD - Crucial M4 SSD 128GB - Comptatibility with 6Gb/s & backward compatible with SATA 3Gb/s
HDD - Seagate Barracuda 1TB - 7200 RPM up to 32mb cache
Power Supply - Cooler Master Extreme Power Plus 700W
Graphics Card - EVGA - NVIDIA GeForce GTX480 - DirectX11 - CUDA - OpenCL Support - PhysX Technology - OpenGL 4.1 (so says the box it came in; but if I'm not mistaken I think the command prompt had shown OpenGL 3 or 3.2)
Disc Driver - LG DVD/CD RW... It is an OEM, Windows claims it is updated.
I use an external component - USB Microsoft Wireless Mouse & Keyboard 2000.
I have, as far as software goes...
Windows 7 64-bit SP1
Adobe Creative Suite 5, student version or what have you.
- I do have several plugins installed as well for After Effects only.
Autodesk 3ds Max 2012
-I have several maxscripts as well as a couple plugins for 3ds Max.
UDK 2-2012 & 3-2012
NVIDIA PhysX Lab 1.1
NVIDIA Texture Tools 2
NVIDIA plugin for Photoshop
xNormal
ConTEXT
UnCodeX
Quicktime
AVG Free
Malwarebytes
7-Zip
Java
Sculptris
As for anything else giving me issues I haven't noticed anything besides a previous Graphics Card wasn't supported very well at all with 3ds Max, it would freeze while using the material editor which was fixed with replacing a GTX550 ti with a more compatible GTX480. Thought maybe the upgrade would also solve the fact that almost everytime I go to start up and/or use After Effects or Premiere Pro CS5 my whole system freezes. Whether or not I'm doing anything, it occasionally happened during "Scrubbing" the timeline, but also during the splash load up screen. Would take the time to wait for several minutes but nothing would change. Hard reboot was needed. After countless hours of searching online I stumbled upon what is called an "Unlock" for Premiere Pro/After Effects to allow accelerated GPU and CUDA cores. Simple procedure, seems as if things go faster... When it is working. But still, I encounter freezes on my entire system. It isn't a crash back to Windows or anytihng. Just a complete freeze on the entire system. I have not extensively used other Adobe programs besides Photoshop quite briefly just so I could open menus and force a freeze within 5 minutes and noticed nothing wrong. Which in AE & PP just running through any of the menu windows can quickly cause a sudden freeze.
note* I have alternated shutting off and turning on OpenGL as well as multiprocessing. Doesn't matter, it really doesn't seem to change much of anything.
Alas, I am absolutely sure, after checking and re-checking 80+ hours over the past 2 weeks that yes, everything is updated as far as each individual program, software or hardware will allow me to update them. I have reinstalled Windows as well as each program up to 3 times, and 1 system (restore?) I had Windows dump everything, started from scratch, backed up nothing. To reinstall everything from scratch, while not installed several "Utilities" or software components from stuff like the Motherboard and its XFAST USB/LAN or whatever, thinking maybe it was cluttering up anything.
Please, if anyone has any ideas upon this and could give me advice, whether you notice any other incompatibilities or anything. Any and all advice would be greatly appreciated. Thank you.
note* I do not have a wired Keyboard or mouse to disable the USB plugin and attempt that route.. at least not yet, its on my list of things to do. Also, I did run Memtest86+ during a boot and it claims that everything there had passed 100%. I am not "overclocking" anything either. I just wanted something I could work smoothly on, that would have decent rendering capabilities. I used to use my girls' laptop which was an HP with 3GB RAM and never experienced crashes or freezes and I could use AE, PPro, 3ds Max with some lag but not any issues. Rendering took forever on it, but I usually avoided that 'cuz it would start heating up pretty fierce. Saved my rendering for school computers where I could. But either way, now I have this expensive piece and it is getting frustrating that I cannot work on it.
note* Also, incase it does help, I have Windows as well as any major components installed onto the C: drive (aka SSD for my system) while all my secondary software, such as Adobe, Autodesk, etc. are all installed directly to my D: drive (or HDD) And everything is set up to go through Windows Firewall as well.

Thanks all. I have just tried a few things, installing them onto the C drive as you all specified as not being one of them. I can understand it, but at the same time i have a classmate who has their software on a seperate drive and it runs smoothe. I'm on my second GPU in 2 weeks, unless I have terrible luck it seems doubtful being that I can run games and a majority of the software no problem. Through further testing around with a corded mouse and keyboard I've noticed the following...
The computer freezes entirely only when I'm performing a "scrubbing" action or using a mouse. Left clicking, scrolling, or moving it around. Otherwise if I do not use the mouse and I make all my actions, such as "scrubbing" in AE via "Page Up & Down" keys, there's no freeze and it preloads the preview no problem.
"Scrubbing" does not load a preview (the green bar doesn't load at all while scrubbing). But, also noticed no matter how smoothe everything is running in 3ds Max as well as PPro, once I start performing a "scrubbing" action with whatever timeline I use, it will definately freeze my whole computer, Windows and all. Hard reboot is neeed.
With having gone through 2 GPU's, done a full memtest via Windows 7 and Memtest86+, there seems to be no issue with my memory or GPU. Like I said, I've run UDK without an issue. Whether the editor or game. The USB doesn't seem like it's the cause, I've used both wireless as well as wired keyboards/mouse. Still freezes, but now only when using a mouse to "Scrub".
Is it possible my motherboard could be incompatible somewhere? I mean, really.. everything is brand new but 2 weeks of troubleshooting.
And I do plan on trying to run my software off the C drive, I just wanted to make sure it wasn't something else, like I said, I've seen and used a computer where it all runs off the D drive and it runs perfectly, actually better on his computer than off the C drive at my schools. So if it is an issue would it lie within the fact that I'm using an Nvidia GPU? Considering my classmate is using a AMD/ATI Radeon or something like that.
Again, to those who replied, your shared knowledge is greatly appreciated, thank you.

How do I join multiple (short) audio clips into one single long audio clip in Premiere Pro CS5?

Hello,
The question is in the title but I'm wondering how I can join multiple (short) audio clips into one single long audio clip in PP CS5.5. I put all my short clips right next to each other and selected all of them to see what options are available by right clicking and using the toolbar options at the top. The closest that I got was to nest the sequence, but that's not what I really want.
I'd like to merge all the short clips into one single (long) audio file to use under the video.
Thoughts are welcome and greatly appreciated.
Thanks,
-Melvin

O.K. This is kind of fundamental and you will need to learn up on this fully ...but for now...
Make sure you have the WAB ( work area bar )covering the length of the audio clips. ( You do not need to select them)
Go to the File Menu> Export Media
You will be given all the Export Options. Choose Wave File
Select option for Export Work Area.
Choose where to export the file to ( HD location)
follow your nose from there....
http://tv.adobe.com/watch/learn-premiere-pro-cs5/exporting-with-adobe-media-encoder/
BTW - Why are you taking the audio to Audition anyway? What are you going to do to it.

Why does Premiere Pro CS5 eat up space on my C drive when it conforms video files?

Hey everyone. I have Premiere Pro CS5 with the latest update installed. I am running Windows 7 64-bit on a 120GB Corsair SSD drive. I have set my scratch disk video and audio previews to a different hard drive (F: drive). I have three questions:
1. Why does Premiere eat up space on my C drive whenever it conforms the video files I import into my project?
2. Where on my C drive can I find the folder that holds all these conformed video files that are taking up space on my C drive?
3. How do I prevent Premiere from eating up space on my hard drive when it conforms the video files I import into my project? Is there some way to move whatever folder is eating up space on my hard drive when Premiere conforms the video files and tell Premiere to conform the video files on another hard disk so I don't lose precious space on my C drive?
Okay, that's four questions but, can some please help me on this? Thanks.
Okay, that's five questions.

hello,
i think you need to relocate you media cache files to a separate drive other than your c: drive.
in the hardware forum, Harm has done a wonderful job at advising on HDD setup, i think it mentions relocation
of swap file, media cache, etc. all which are defaulted to your c: in your user profile
after relocating to different physical drives (all without partitions) performance usually increases
Generic Guideline for Disk Setup by harm
hope this helps til someone else answers more
good luck...
j

Where can I find Plugins / Transitions for Premiere Pro CS5 (not Cs 5.5 or 6) ?

Hello,
I am searching and searching for transition packs for Premiere Pro CS5, there are lots for 5.5 or 6 but none for 5. At least I could't find them.
Any ideas anyone?
Thanks in advance
Alex

https://www.adobe.com/products/premiere/extend.displayTab4.html
Chances are most plug-ins working for the later versions will also work for CS5, but you can check with each company if you're not sure.

Creative Wedding Transitions & Effects for Adobe Premiere Pro CS5 or CS5.5

Hi!
I am Professional Wedding Video Editor. before that i was using Pinnacle Studio 14 and Canopus Edius Pro but these Sucks, Now i have Intel Core i7 Extreme 64 bit OS and using Windows 7. I just Buye the Adobe Creative Suite 5. and soon i will Upgrade to Adobe CS5.5 . this is the Great Video Editing Software i Ever Seen. But i found some standard Dissolve & wipe Transitions in it.
My Question is that can i Use 3rd Party Creative Video Effects & Transitions with Adobe Premiere Pro CS5?
i want to know about thier names. that has Great transitions and smooth Transitions ever.
Thanks
Looking forward for Great Response.
Regards,
Waseem

Once, one could use the Hollywood FX Transitions (available from Pinnacle), but I believe that as of about CS4, that is no longer possible, but since Zac did not mention it (also, I think that Pinnacle no longer works with Hollywood FX, and they might be history?), I assume that CS5/CS5.5 does not support them either.
Pixelan (mentioned above) is a great resource for Transitons, and I recommed them highly.
I also have ProDAD's Adorage, but do not use those that often.
My normal Transitions are just Butt-cut, Cross-Dissolve and Dip-to-Black.
Good luck,
Hunt

A Premiere Pro CS5.5 MESS

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