A problem I am having....

I just bought a Shuffle last night, and I had a problem right out of the box. We tested the shuffle by downloading one song and it worked fine. Thinking all was good, I started importing songs from CD's to my library. When I tried to transfer the songs to the Shuffle, I started getting "Can't read or write to disk" errors. I looked through troubleshooting, and downloaded the latest update. That didn't solve my problem so I restored the Shuffle. After doing so, I was able to transfer all of the songs from my library. Thinking I resolved the problems, I imported more songs and tried to transfer them and I got the same "Can't read/write disk" error message. I tried to restore the Shuffle again, but I got a "Can't mount Shuffle" message. So I reloaded the software and update again and was able to restore the shuffle. After doing so, I was able to transfer all of the songs. But it seems that transfering music is a one shot deal after restoring, because now I am back to receiving error messages again.
I shouldn't have to restore to factory settings every time I want to download new songs.
It seems to me that this is probably a configuration or setting problem, but I can't find any information on a fix for it other than to update or restore. Any information on this would be greatly appreciated.

What make/model computer do you have? What Service Pack are you using? Which USB port are you connecting to and are you using a port extender/USB extension cable? What other USB devices are connected and what other music software are you using, and which antivirus/antispyware software are you using?

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Can anyone help me with a problem i am having with my music on my iPhone 4S. I have put alot of Compilation CDs in my library on iTunes. I download these tracks onto my phone, everything is ok so far. Now, this is what is niggling me and I don.t know how

Can anyone help me with a problem i am having with my music on my iPhone 4S. I have put alot of Compilation CDs in my library on iTunes. I download these tracks onto my phone, everything is ok so far. Now, this is what is niggling me and I don.t know how to resolve it. This is my problem:
Have downloaded for example: Queen – Bohemium Rhapsody from a compilation album as well as a few complete Queen Album CDs into the iTunes library and then put them into playlists,
When I go onto my phone and select Queen on the MUSIC app using Songs tab at the bottom of the screen it will display all Queen songs and their resective Alum pics, that is all those not in a complilation album, .
If I know the song title I can select the songs tab and find the song that way,
I’ve tried fiddling with the settings in the iTunes app by going to ‘get info’ tab and trying to sort the problem out that way but am not having much luck.What I want the phone to do is show, for example all Queens songs including those in compilation albums. Can this be done, would be grateful for any ideas on how it can be done, that is if ic can be done, any ideas
Thanks for your help

Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

The problem i am having is when i go to open a file from the menu bar that as "FILE" is blackcolor

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Is that Photoshop? Depending on the version you could try to change the Color Theme (Edit | Preferences | General | Appearance).
If that does not help, you may have a better chance to get a useful answer if you ask in the Photoshop or Photoshop Elements forum.

I set up my emails coming in on my computer so they would appear on my ipad, the only problem I am having is that sometimes my emails are only coming in on my ipad and not on my computer. Until I open them on my ipad they will not appear on my computer.

I set up my emails so when they arrive on my computer, they would also arrive on my Ipad. The problem I'm having is there are times when an email arrives on my Ipad but not on my computer. Unless I open the email on my Ipad, it will not open on my computer. How can I have the two divices work in unison where the emails arrive on both at the same time?

Both libraries would need to have been setup to use home sharing with the same Apple ID in order for that to work.

I wanted a solution to the problem I was having on Win 7 Pro Service Pack 1 in that links on an open Adobe Acrobat file will not open in my Firefox Browser 33.0.2. The Error I receive is "Acrobat could not run the web browser. Unknown Error. (123)"

I want a solution to the problem I was having on Win 7 Pro Service Pack 1 in that links on an open Adobe Acrobat Pro 10.1.12 file will not open in my Firefox Browser 33.0.2. The Error I receive is "Acrobat could not run the web browser. Unknown Error. (123)"

Change browsers. See what happens.
Be well...

I have installed Adobe Reader 11.0.07 for Mac OS 10.9.3. Have asked this question numerous time without results. The problems I am having are: I cannot scroll using the side slider on downloaded PDF files, nor can I fill in fillable files. Also, and this

I have installed Adobe Reader 11.0.07 for Mac OS 10.9.3. Have asked this question numerous time without results. The problems I am having are: I cannot scroll using the side slider on downloaded PDF files, nor can I fill in fillable files. Also, and this is extremely irritating, I cannot re-initialize the same file or initialize and another PDF file after I have initialized the first file. If you cannot help please let me know if should use an earlier version of Reader or find anther company that has the appropriate software.

Perhaps you missed that you started a discussion at I have OS 10.9.2 and have downloaded latest version of Reader 11. I can no longer fill in form or scroll using the side bar. and you did not respond to the last post there.

I recently purchased a used imac with os 10.6 The problem I am having the admin in accounts in system preferences I would like to change so I can download some items I have tried different things to do this but I cannot figure it out. thanks

I recently purchased a used imac with os 10.6 The problem I am having the admin in accounts in system preferences I would like to change so I can download some items I have tried different things to do this but I cannot figure it out. thanks in advance.

Thats the problem I bought it from a very large thrift store. i went back asked the person where I bought the computer he said we can not give you the password. I thought buying it there was a good idea because not only was it a nice deal but it was like I was maknig a donation. I know that i messed up because i do not have the installation disk. I bought it without thinking. Until recently I was still using an old G4 9.0 os. I guess you can say I have been out of the loop for a while.

If I remove itunes and its drivers from my computer, as recommended by someone at the Apple store for a problem I'm having, I know my music will come back, but will my playlists still be there as they are now?

If I remove itunes and its drivers from my computer, as recommended by someone at the Apple store for a problem I'm having, I know my music will come back, but will my playlists still be there as they are now? I forgot to ask.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Hi, can anyone help with the problem I am having with pro book 4440s? I can't boot into windows 7.

Hi, can anyone help with the problem I am having with pro book 4440s? I can't boot into windows 7, nor can I enter the bios cause i fogot the password. the error I am getting says "windows failed to start. a recenr hardware or software change might be the cause. it then gives me options to boot from a disc but I can't do that cause I am unable to get into the bios to change it to boot from a disc.
The error message goes on :
File: \Boot\BCD
Status: oxcoooooof
info: An error occurred while attempting to read the boot configuration.
the only two options on the screen are enter=continue and ECS=exit
I just can't get pass this screen.
Please help.
Thanks

Hi,
If you don't already have one, use another PC to create a Windows 7 Rescue CD. Download the relevant ISO from the links below.
Windows 7 32bit
Windows 7 64bit
You should use an application such as ImgBurn to burn the ISO to a CD - a guide on using ImgBurn to write an ISO to a disc is Here. Once created, or if you already have this, tap away at the esc key as you start the notebook to enter the Start-up Menu. Insert the Rescue CD. Select Boot options ( usually f9 ), use the arrow keys to select the CD/DVD drive and hit enter. You may also get a prompt to 'Press any key to continue' - do this if asked.
When loaded, select Repair Your Computer and choose the Command Prompt. When this loads, enter the following commands and hit enter after each one - include spaces as shown.
Bootrec.exe
bcdedit /export C:\BCD_Backup
c:
cd boot
attrib bcd -s -h -r
ren c:\boot\bcd bcd.old
bootrec /RebuildBcd
bootrec /fixmbr
bootrec /fixboot
Remove the Rescue CD and try rebooting the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I had an iPod Classic 5th Gen that I upgraded from 30gb to 80gb. The problem I'm having is that it will not more than about 5.4gb worth of songs. The iPod begins to freeze mid sync and the (-69) error message haults the sync.

I had an iPod Classic 5th Gen that I upgraded from 30gb to 80gb. The problem I'm having is that it will not sync more than about 5.4gb worth of songs. The iPod begins to freeze mid sync and the (-69) error message haults the sync process. The hard drive has been upgraded, it has a new logicboard (with 128mb RAM), new housing, battery, hold / headphone jack. Basically the only original parts are the bezel, click wheel, screen, and data ribbons. Have attempted the 3Rs and have also tried to isolate potentially corrupt audio files and remove them, but this did not seem to be the primary cause. The sync failure consistently happens at just under a 1000 songs (5.4gb) and then it starts to error (-69) any song after that. Your advise would be enthusiastically received.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

The problem I am having with Lync picking up my schedule

The problem I am having with Lync picking up my schedule
The problem I then have with getting Lync meetings to work as a result

For more information how Exchange Autodiscover process works for Lync vs Outlook you can see my blogpost
Autodiscover for Exchange Webservices by Lync impacts Exchange Deployments
http://www.pro-lync.be/blogs/lync2013/archive/2013/10/30/autodiscover-for-exchange-webservices-by-lync-impacts-exchange-deployments.aspx
- Belgian Unified Communications Community : http://www.pro-lync.be - MCM/MVP/MCT

Problems I'm having with Adobe digital editions

Hi.
I hope that you can help me sort out the problems I’m having with Adobe digital editions. I installed it when I bought an e-book reader, and it worked just fine.
I think the problems started after I downloaded some updates, and I can still download books from my public library onto my laptop, but can’t transfer them to my e-book reader.
It says that my laptop is not authorised, and when I try to authorise it I get the following statement which is printed in red on my screen.
Activation server error.
Code: e_auth_not_ready
Digital edidtions encountered an error on the activation server
I hope that the above will give you some insight into what my problem might be, and that you can suggest a fix for it.
Thank you so much for any help you are able to give me.
Regards, ron.
ps I'm using ver 3 and can't find answers in the FAQ section.

Please mail to this id:
[email protected]
Thanks!

Hi, i had recently bought a toshiba 3.0, 1.5tb hdd and i had to change the settings through Disk Utility on my mac to be able to transfer files from my mac to my HDD. The problem i am having now is, it wont connect to my TV or PS3? Can someone please help

Hi, i had recently bought a toshiba 3.0, 1.5tb hdd and i had to change the settings through Disk Utility on my mac to be able to transfer files from my mac to my HDD. The problem i am having now is, it wont connect to my TV or PS3? Can someone please help

"....and i had to change the settings through Disk Utility on my mac to be able to transfer files from my mac to my HDD"
What do you mean by that? Did you format?

Anyone have the problem I'm having with the Safari collecting cookies even when I'm not on a website? I cleaned everything out and checked several times. Each time cookies were added that I've never seen with my older version of Safari. I have the bloc

Anyone have the problem I'm having with the Safari collecting cookies even when I'm not on a website? I cleaned everything out and checked several times. Each time cookies were added that I've never seen with my older version of Safari. I have the block third parties and advertisers but I don't think it works. Here's a sample of what is popping up: 247realmedia.com, 2mdn.net addthis.com, admeld.com, adsafeprotected.com, adsonar.com, bit.ly, bluekai.com, bluelithium.com, bluetoad.com bondware.com.......... over 100 things without a clue where they are coming from. Especially since I'm not on any webpage! How do I report a bug? Is there a way to fix this?

Firefox + NoScript, BetterPrivacy, Ghostery, AdBlock Plus, Click&Clean helps.
Hidden Flash cookies are stored in "Macromedia" Folders on your computer, can delete using the free Easy Find, but need to reinstall Flash again here
http://www.macupdate.com/app/mac/11076/easyfind
http://get.adobe.com/flashplayer/
OnyX run afterwards All the cleaning and maintenance steps followed by a reboot, followed by a Disk Utility erase free space.
http://www.titanium.free.fr/
CCleaner is in beta for OS X, can combine the cleaning and secure erase in the same steps if properly configured.
http://www.piriform.com/mac/ccleaner
Ideally, to surf XXX sites, one should use a virtual machine software like the free VirtualBox and a ISO of Linux like MacBuntu,
https://www.virtualbox.org/
http://www.oslike.se/
comes with Firefox and Flash is available in the Ubuntu Software Center, create a "snapshot" of this virtual machine to revert back too after surfing. This dumps everything hidden or malware related in the guest OS, scrub the drive if you wish with Disk Utility Erase free space option.
HTML 5 has introduced a whole new range of tracking ability, you can search for the details online.
Flash cookie, everycookie, HTML cookies. Google has trackers all over the internet, they record your computer info and all your searches, ISP's record all your IP traffic and keep it for a year, cell carriers track your location via tower and signal triangulation (even non-GPS/smartphones) and keep the results for 6 months and both turn over everything to governments. In fact Uncle Sammy has NSA backrooms on the Internet backbone capturing the traffic in real time.
http://yro.slashdot.org/story/11/03/26/179257/German-Politician-Demonstrates-Ext ent-of-Cellphone-Location-Tracking
Turn off Java. Run with little or no scripts. (NoScript)
SSD drives can't be securely erased as this would wear them out prematurely, the government and police have a portable device from Cellbright they can attach to over 3000 phones and grab the data and password with.
http://hardware.slashdot.org/story/11/02/17/1911217/Confidential-Data-Not-Safe-O n-Solid-State-Disks
http://www.thenewspaper.com/news/34/3458.asp
Creepy program track you by pictures you took
http://www.thinq.co.uk/2011/3/30/creepy-app-warns-end-privacy/
Apple trying to patent new spyware
https://www.eff.org/deeplinks/2010/08/steve-jobs-watching-you-apple-seeking-pate nt-0
http://betanews.com/2011/04/20/apple-tracking-location-of-ios4-device-users-rese archers-say/
Each computer has a unique ID and a MAC addrress on file with Apple, Java gives up this information with a simple script on websites
Also look here and freak out.
http://www.whatsmyip.org/more/
You can't win, the government, advertisers, social sites, search engines and devices makers are all in cohoots to profile everyone.
Live off the grid and have your freedom or tell everyone your business and let them mold you, there is no "in between", try as you may they just come up with new stuff to watch you, through your web cam, via the hidden microphone and even can turn on some cell phones microphones too.
You may be paranoid, so is the government, and they got more money, power and resources at their disposal to act on it.
Erase the whole hard drive and reinstall, if you can't do that, trash the entire machine and go read a book.
https://discussions.apple.com/message/16276201#16276201
(ps. that was fun, enjoy the paranoia because they ARE watching you.)

Is there any way to get in direct contact with apple about a problem I am having?

When I create text boxes in Preview and then save and close the file, they will be rotated 90 degrees when I reopen the file. This makes them virtually unreadable. It happens with some pdfs but not others. I am sure it must be a bug with preview and would really like to tell Apple about it so they can fix it. I posted this problem a few weeks ago and it seems a lot of people viewed it but I only got one reply (the person said they are not having the same problem).
Is there any way to email apple directly about it? Or a better way to go about this?
Thanks!

If you believe it's a bug and you wish to just let them know about it, use the Feedback page Network 23 provided below. You will not get an answer to any feedback you send.
If you want direct assistance from an Apple support technician, then you will have to call them and pay the support fee unless your system is within the one-year original warranty in which case you could purchase an AppleCare extended warranty plan under which you would get free phone support.
You may also get suggests from people here, at least confirmation that the problem is a bug or a refutation of it being a problem across all 10.7.4 systems. You might also update to 10.7.5, if you haven't already, and see if the problem persists. Try the Combo updater; even though it's not necessary for a .1 incremental update, often use of the Combo updater fixes problems that the incremental update does not.
Regards.

Will the problems I am having with slow Safari response times continue if I port the image of my 4 to an new iphone 5?

As in many families, I am ready to upgrade my iphone 4 to a 5 and pass on my 4 to my partner (who has my old 3), BUT I am resistant to do so because I have been having problems with Safari, (very slow response time) ever since I upgraded to the new OS a month or so back. I have completed all the cleaning tips (cookies, individual app shut downs) and hard boot steps with no change. I can sit my partners Iphone 3 next to my 4 and when using Safari it beats it hands down, almost doubling the time it takes on the 3. My 4 is quicker on all the other apps so I don't believe it is a hardware issue. My tests were done using our home wi fi set up the same on both phones after running all the cleaning tips on both.
I actually broke down and called the support line and the first level support told me if I upgraded to the 5 I would likely carry the problem to the new phone. She said she suspected malware or a virus and that for $300 she could forward me to second level support that could scan my phone and see what the problem is on my 4 and support any issues on a new iphone 5 OR for a one time lower fee $79, just help me fix my 4.
Thinking through her options, I chose none of the above. Seems like I should be able to either 1) isolate the issue myself with the help of this forum or 2) upgrade to the iphone 5 and if the problem follows to the new one, get the support via the new device warranty. If the support person is correct and the problem is in the software and would follow the device, then in theroy I could wipe and restore my old 4 with the back up/data of my partners 3 and the problem on the 4 should be resolved.
I really don't want to carry the problem to a new phone if I can fix the issue first. I have airwatch software to push my work email to my phone and that is usually a pain to do when I upgrade anyhow. I don't need to pay for a new phone that has the same problem as my old one. I will get grief from my partner for passing on an issue that will come up with the daily use of the old iphone 4 that I will be responsible to fix anyhow. I have invested too much time already to generate problems on both our phones. Thanks in advance for any tips or guideance about a streamlined way forward.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?
FYI, there are no viruses that affect iOS unless the device has been hacked or jailbroken, in which case they cannot be discussed here.

A problem I am having....

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