A problem was encountered while trying to send information over the Internet.

I have CS3 - Design Premium.
I had it installed on my old computer which crashed and was reformatted. I have a new computer now and am trying to install it again but I am getting an error that says:
Registration Unscuccessful
A Problem was encountered while trying to send information over the internet.
My internet is obviously working since this is the same computer...

I was getting the error “Registration Unsuccessful”, “A problem was encountered while trying to send information over the Internet” at start-up of "Acrobat 8 Pro" on Windows 8.1.
Setting compatibility on the .exe file to "Windows XP, Service Pack 3" didn't work for me.   The problem persisted.
I was told by someone at Adobe support (by chat) to try this, but this didn't work either:
1. Disconnect your Internet connection by disconnecting the cable or by turning off Wi-Fi.
2. Relaunch the Adobe application.
3. When the registration prompt appears, select "Never Register."
4. Connect to the Internet.
I finally made the error at start up go away as follows: 
First I found that if I run the Acrobat.exe file as Administrator it doesn't give the error. (I do have to approve a user account control to do this.)  I right clicked the actual Acrobat.exe file and selected "Run as administrator".  You may be able to also right click the icon on you desktop and do the same.
While running the application as Administrator, I then tried a few things:  Clicking “Never Register”, and “Deactivating” and “Reactivating” the license, and then clicking “Never Register” again... while running the application as Administrator. Some combination of those actions seems to have cleared up the problem for when I run the application with normal privileges.

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