A problem with a creative Zen Touch 20

My creative zen touch now almost always has the battery indicator that says that it is using outside power, even when it is completely disconnected from outside power. The only time that it sometimes does not have that as its battery indicator is when im charging it from the non-usb power adapter. Then it shows the normal charging icon. This is very irritating because i can never tell how much batter my Touch has left.

so i guess, no one can help me

Similar Messages

PLEASE HELP - Serious problem with my Creative Zen Touch firmware

Ok, so I finally decided that I would upgrade to the latest firmware version for my Creative Zen Touch. I knew that doing so would erase everything on it, so I backed up everything onto my computer's hard dri've. So from that standpoint, I'm in the clear.
HOWEVER, during the upgrade process, my computer froze, leaving my precious MP3 player without ANY firmware. This then drove it into "recovery" mode, where I can either clean up, format, or reload firmware. I've gone through each of these options, but when I go to "reload firmware" my computer will no longer detect my Zen! I've tried reinstalling different driver versions, different firmware versions, etc. The bottom line now is that my mp3 player has no firmware, and my computer won't detect it.
I feel like I probably need to go back to the basics. Unfortuantely, I don't have my installation CD with me. Can anyone post the initial installation file please? Thanks in advance!
I really hope I can work this out, I don't know if I've gone a day without my Zen in the past two years!

Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

Problem with the Creativ Zen Touch 20

Hello,
I have a problem with my 20 Gb Creative Zen Touch.
Since today he gets stuck if "Zen Touch" on the screen appears. Put back nothing brings, he gets stuck further there at the same place. My computer does not recognize him and charge nothing also brings.
What can I do?

Hi, I get sometimes the same problem, try to turn on in recovery mode & clean up:
Go to www.creative.com -> support -> knowledge base ->and select you player, & search: "Recovery Mode: What to Do And How To Access"
& follow the instructions.
I cleaned up my player, but this action erased my songs. So,back up your files before do this.

Major problem with my Creative Zen Touch 20gb pla

I seem to be having some serious problems with my player - the scroll button no longer works, and the right-side buttons (Back, Play/Pause and Forward) all malfunction as well. The main issue is the scroll button - this no longer works at all, and without this function the player is essentially useless in all modes other than 'random' - as I cannot scroll down to choose songs by album, artist, genre etc. Even in 'random' mode, the functionality of the player is negligible - I cannot fast forward a track, as if I hold down the 'forward' button it automatically skips forward to new tracks without the chance to play one of them.
This is not the first time I've had a problem with this particular model - I've had complaints before on this forum about an earlier player I had (same model), a different problem but one that was never fixed - through my own error I misplaced the receipt and was unable to have the player fixed (it was within warranty at the time), so I had to pay ?50 for a replacement - to find that this player is now essentially broken as well has left me disgusted, in honesty. Details of the earlier problems with my former player are at the following link:
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=5966
As if this wasn't enough, I actually experienced problems with my newer player almost from the off - the data folder malfunctioned, to the extent that files I'd placed in there were unable to be removed - eventually I had to format the player, not only losing important data from the data folder, but also experiencing the inconvience of having to spend many hours putting all my music back onto the player once it had been formatted. This was not a massi've issue, more a minor irritance, but again it's left me wondering what the problem is...is this model notoriously poor performance-wise? Three major errors on two separate players, two of them seemingly fatal to the use of the player, inside the space of just over a year is utterly ridiculous, I think.
At this point, I'd like to know what I can do to get a reimbursement on the cost of my current player, as opposed to a replacement - although I have found the performance of the Zen Touch 20gb to be generally very good, I'm not willing to put up with having each new replacement fail within a year of receiving it. I have lost all confidence in Creative providing me with a player I can rely on, to be honest.
If anyone could point me in the right direction with regards to finding out how I can go about receiving a refund on the price of my player, I'd be very grateful.
Thanks in advance for any help.
Simon O'Brien

Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

Help with my Creative Zen Touch (20

Hi everybody, I bought my Creative ZEN (20Gb) Touch in October.
For the first month it worked very well, and I was glad I bought it instead of an iPod (I've never liked them).
Anyway three weeks ago the display froze on a playlist while I was listening to it (none of the buttons worked), so I let the battery run down and after a couple of days it recovered and restart working.
This happened to me again last week, so I let the battery run down and, after charging it, it worked.
On friday I connected it to the usb cable, so I could use NOMAD Explorer. When I connected it (the first time) it was turned off but it turned on. I turned it off, anyway. After connecting it, the Nomad Explorer didn't work as if I haven't connected the Zen Touch to the cable. So I tried a couple of times to connect and disconnect the cable from the Zen Touch, and after that the on/off button was illuminated like it was on charge or connected to the cable - but it wasn't flashing, it was just a permanent light.
So I decided to use the same method I used the first two times I had some problems - but the battery didn't run down! Or maybe it did, but the light is still there, and my mp3 doesn't work. Now it's been four days, and this is the third time I had a problem with my mp3 player - I've been owning it just for three months! What should I do for make it start working?
How can I reset it's And if I do, am I going to lose any of my files?

if it crashes theres a small hole on the same side as the volume put a pin in you should feel a click if done correctly. it should then start up. as for your nomad explorer problem you should still be able to access your player from "my computer" there should be your dri'ves, nomad explorer and creative zen touch try getting to it through "creative zen touch. if none of that works maybe try removing all the software and install it all again. maybe update there firmware. oh if you have firmware version 2 nomad wont work. i miss it too. dont lose faith i've had mine for over a year now and had (and still am having) just about every problem. hope that helps Sm: )er

Problems with the new Zen Touch Firmw

I'm getting the opposite of the problems other users I read about have with the new firmware: I DON'T want to use MediaSource further but my computer doesn't recognise my Zen Touch as an external hard disk (or Audio Player or anything else I can just drag and drop my music). MediaPlayer is recognising it and on my fathers computer it aso worked.
What should also be said: Right after installing the new firmware it worked but one day later my computer denied doing the same thing as the day before...
I'm quite desperate and I hope you can help me soon.

somebody help me.....just doaloading the latest zen touch firmware and Bang....computer crashed, and the fimware that was on the zen deleted...now i can't update no kind of firmware...sys the there?s no device, but in my computer says that exists one zen...

Problems with connection Creative zen M and DVD-CD pla

Hi,
I have problems whem i connect my zen to the DVD player. I've connected zen with a cable going from the headphones to the audio line in (red and white) at the back of the DVD system. I get sound but the problem is that my zen automaticly switch to the FM radio mode, when it should be playing from the music libary. This happens by 70% of the numbers. How can I deal with this problem?
Problem 2 is that I hear a strong noise when I connect my zen to the DVD player. It's al low sound which comes back in all the 5 boxes en sounds like a bee...
Problem 3 is that I can't get the full volume on the DVD system. Even when zen is max on 25 i've to put the DVD system also max before a normal sound is coming to me...
Can anybody please help me? Thanks!

Hi there,
. The reason the ZVM is switching to fm radio is because the headphone jack also supports a wired remote that controls some of the ZVM functions there will be some sort of back feed from your DVD head unit to the ZVM causing this to happen.
2. The headphone jack does carry a bit of noise when used with line in applications and compared to the line out function of the ZVM is muffled and lacks power(this also could be noise in your DVD unit).
3. Same as above(2) the A/V out function has a set volume and is louder and much clearer than the headphone out jack.( The line out is the A/V out function of the ZVM found in the supplied adaptor that plugs into the bottom of the ZVM)
To overcome this problem simply use the line out function of the ZVM either through the dongle and an A/V cable or get an after market cable to suit and that should solve your problems with this type application.
Let us know how you go with it
Heres the bits
http://us.creative.com/products/prod...7&product=4484
Or you can search for a cable that plugs straight into the bottom of the ZVM and has rca's on the other end, you should be able to find then via a search here or through epizenter.net in one of the threads
Message Edited by AussieBoy on 08-0-2006 09:50 PM

Problems with my Creative Zen V P

My Creative Zen V Plus keeps on freezing in the middle of songs on me!!!! On top of that my reset button isn't working....is there another way to shut it down?

ur microdri'ves screwy. i noticed that players that use those are having problems like the micro and microphoto and one of the damsung players and also other companies too. im guesssing that the microdri've wasa bad idea

Im having extreme problems with my Creative Zen Micro... can sumone help me

I have installed all my drivers for the Zen Micro, yet it tells me (when i plug it in (USB) )Hardware found please install drivers.... i got to install them and it wont work, there is no drivers on the Installation CD... so i cant use it... i go to my device manager and it says... Creative Zen (unknown) and i dont know what to do, i just did a fresh format to fix up my computer and it was working befor then but now it doesnt work at all... PLEASE HELP ME im runnin win xp by the by

ben_koops,
What's the current player firmware version?
Jason

Need help with my Creative Zen Touch.. How can i take the music out my play

My player is giving me issues but i dont want to lose all the music on it, is there any way i can store the music on my computer and not on the creative music box?

kewzone,
What is wrong with the player, exactly? Does it start up? If it can start up and it is recognised on the PC, then you can copy the files back to the PC for back-up.
Cat

A problem with my Creative Zen Xtra and Mediasou

When I play music off of my Zen on my computer through Mediasource, sometimes Mediasource will close down out of nowhere and will not reopen unless I restart my computer. I have the most updated version of the Zen's driver and everything.
Does anyone know what could be going on here and if so, how do I fix this issue?
Thanks.

Someone has to know! Enlighten me! Haha.

Problem with Creative Zen Touch DAP-HD0014

Hey,
I have the Creative Zen Touch DAP HD004 as listed in the subject. Version .0.03
In the "Information" part of the player, it lists it as having GB of music available, but in the menu only the 59 default classical music songs appear. (These are not knowingly mine!)
I was wondering whether there was any way to turn the player into Hard Dri've mode to retrieve these songs, or to use some sort of program to view them and put them back onto the player? Everytime I use My Computer to browse the MP3 Player, all that appears are the same 59 songs.
I hope this information can help someone to solve my problem!!

Re: Problem with Creative Zen Touch DAP-HD004
SmallBlue wrote:
Unfortunately not since the Zen has broken whilst I am travelling. Is the Nomad Explorer possible to download as Freeware? If so I will give that a shot. Thanks for the reply.
EDIT: I downloaded a trial version of "Notmad Explorer" and I can now see 2590 Data Files. Once I download a full version, is it simple to just conver Data Files into Audio Files?
Thanks so much for even getting me to this stage! I've spent weeks downloading all sorts.
Message Edited by SmallBlue on 2-29-2008 03:26 PM
Nomad Explorer find it here last app on the page? http://support.creative.com/download...le=033&nPage=2? What format are the files in now(wm,mp3,aac)

Creative zen touch problem - mediasource says it's emp

i've had my creative zen touch for more than a year and a half and used it every day with it working fine. a couple of weeks ago mediasource loaded it as empty on my pc. however all my music is still on it and i can play directly from the player but not through my computer. i've tried opening the player through other programs but this doesn't work either. i've tried uninstalling and reinstalling all of the creative software that came on the cd with it (mediasource, nomad explorer etc.) but it hasn't worked. does anybody know why this is and how i can fix the problem it's a bit annoying because i can't put any new music on it. thanks very much in advance. jonny.

Hello Roknoch,
Welcome to Creative forums!
You might want to check on these threads:
Scroll Pads gone Bad
ZEN touch: Button on face not responding

Having Trouble with Creative Zen Touch 20G

Hey everybody. I bought me a 20G Creative Zen Touch (you know, the one where the scroll thing is in the middle of the player, vertically?). Anyway, i bought it a couple of weeks ago and it's pretty **bleep** cool. No problems with it.....until today. I was watering the lawn, listening to my music (no, it didn't get wet), when all of a sudden it stopped working all together. Well, at first i saw some "Voice Recording" thing i had never seen before and no matter what i pushed, nothing happened. I couldn't even turn it off. I tapped it on the side, then it began working again. I decided to shut it off and put it in my room. Later when i went back to it,it wouldn't turn back on at all!!! Even though it's battery was charged, i decided to plug it into the charger where, once i plugged it in, i got a screen that said:
"CREATIVE ZEN
Copyright (c) 2004
Creative Technology Ltd.
All Rights Reserved"
And thats how it is currently: Nothing at all happens when it's disconnected from the charger and i try to turn it on. When connected to the charger, i get said screen, but thats it. No music, not even the blue backlight or the blue blinking light on the power button indicating that it's charging. :smileyindifferent:
Can someone tell me what's going on/how to fix this? We have been getting unbelievably hot weather here in So. Cal and i have the feeling that the hot temperature may have something to do with this. I've tried keeping the player in the coolest place in the house (besides the freezer) which would be near a fan so it could be in a cooler place, but even leaving it in such place for a couple hours isn't helping me.

Hey buddy
same problem with me. The zen got little moist due to rain, after that it froze at the 'Creative screen' that too comes on when i connect it to charger. I disconnected the battery, it worked for a while but it is back to same position now. It dosent responds to resetting pin... nothing happens it is dead. Only when i disconnect battey and connect charger ... give it a big whack it works for a while then hangs again.
Still trying my stuff on it. Otherwise i will format it and reload the firmware later on.
if u get any solution let me know on [email][email protected]][email protected][/url]
thankx

Creative Zen Touch - Hard drive problems - HD upgr

Hi!
I bought my Creative Zen Touch almost a year ago now. Yesterday my hard dri've went crazy. The sound was a funky rythm, 0 DJ "scrathes" then one more high-pitched sound. In the Rescue menu I try to format the hard dri've and it responds with "Hard dri've problems."
Yes, it has fallen down several times. I don't know what caused it to malfunction this time though. It suddenly just stopped working. It looks like a mess, was bought over internet under the name of a mother of my frien; to make a long story short. I have no warranty :/
So here's what I decided; I opened it up to take a look inside it. Here's what I found:
- One loose battery, too much dirt on the sticky stuff.
- One hard dri've, model: HTC424020F7AT00
And here is my main questions:
- Can I use a 40gb Hitachi dri've in my 20GB Zen Touch? This is just the big brother, so the dri'ves are pretty much the same except storage space. http://tinyurl.com/4yurr
Thanks
- KennethMessage Edited by Kgjersda on 09-6-2005 04:4 PM

Tweaking 'n' Hacking Your Creative Zen Touch 20GB
Thanks for your reply SSR. I'm a clueless as to what the controller is, but at least I've found out that the Creative Zen Touch 20GB uses a .8" harddri've. So the larger Fujitsu Siemens 2.5" dri'ves, which the Creative Nomad Zen Players use, aren't compatible.
For anyone reading this post who wants a step-by-step guide to upgrading the harddri've of a Creative Nomad Zen Player (but NOT the Creative Zen Touch 20GB), visit PC World magazine online for a "how to" article: http://www.pcworld.com/howto/article...67,pg,7,00.asp
<IMG src="http://images.pcworld.com/howto/graphics/9267-2303p075-7b.jpg">
If anyone has experience of tweaking/hacking the Creative Zen Touch 20GB or if anyone should come across a similar "how to" guide for upgrading its harddri've (and knows of specific models of compatible .8" hardri'ves) - then please post on this forum.
Cheers........... Tim Holmes.

A problem with a creative Zen Touch 20

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