A PROBLEM WITH HP DESKJET D 1360 PRINTER

HP DESKJET D1360 POWER LIGHT keeps blinking and won't turn off, requests are going to the printer but printer won't print, the last printing activity was done on NOTE PAD, about 30 minutes before this problem.Hope this issue could be resolved

Hi Makie,
Welcome to the HP Support forums. I understand that the power light on your Deskjet D1360 printer is flashing and no longer prints.
I have included the Blinking Power Light trouble shooting document. I have also included The HP Product Stops Printing and the Power Light Blinks or 'Mechanism Error' Displays on the Comput... trouble shooting document.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Similar Messages

Problem with HP DeskJet 845c in 10.4 Tiger

Recently I migrated an iBook G3 from Mac OS 9 to MacOS X (Tiger 10.4.10). And we also use a new MacBook.
But there's a big problem with the *HP DeskJet 845c* Printer:
- printing works with Word, but *doesn't with AppleWorks or Mail (2.1.1)*
- I have the latest Updates and looked for the latest HP DeskJet software, but this is the newest, version 3.3
- I spoke with HP support, but they said that this is a problem in OS X
- until now in MacOS 9 the printer worked fine
The problem is:
- from Mail only the header will be printed, but not the message itself
- from AppleWorks is ssems as if only the first "pixel-rows are printed from each line
Any help?

Hello, Same problem with HP Deskjet 895Cse. I had printer on my G4 tower running 10.3. My macbook pro was networked through the G4 to printer, all good. I just moved my printer and plugged in directly to macboook pro USB port................ Iregular printing. With normal size fonts, 12, just the top few pixels of each sentence gets printed. With larger fonts like 36 or 48, the print is pretty interesting, but not readable. Sometmes it just spits out pages with 1 sentence, top bit only, on each page. Appleworks, word & pdf's from preview, all print the same. HP alignment, HP test , HP clean all show normal. ?????????????????????

Problem with HP-DeskJet 1120c

HP-DeskJet 1120c driver has a specific billbord option which caused the priter to split the image on two or more pages, even if we turn off this function. This thing appear only on Developer 6 under Windows 95
Best regards
Victor
null

Hello, Same problem with HP Deskjet 895Cse. I had printer on my G4 tower running 10.3. My macbook pro was networked through the G4 to printer, all good. I just moved my printer and plugged in directly to macboook pro USB port................ Iregular printing. With normal size fonts, 12, just the top few pixels of each sentence gets printed. With larger fonts like 36 or 48, the print is pretty interesting, but not readable. Sometmes it just spits out pages with 1 sentence, top bit only, on each page. Appleworks, word & pdf's from preview, all print the same. HP alignment, HP test , HP clean all show normal. ?????????????????????

Problem with HP Deskjet D1320

HP Deskjet d1320, has always worked well, now whenever printing BLUE it comes out RED/PINK. All cleaning and test printouts appear normal. Replaced cartridges and cleaned again, still same results? Any ideas?
Thank you

Hello, Same problem with HP Deskjet 895Cse. I had printer on my G4 tower running 10.3. My macbook pro was networked through the G4 to printer, all good. I just moved my printer and plugged in directly to macboook pro USB port................ Iregular printing. With normal size fonts, 12, just the top few pixels of each sentence gets printed. With larger fonts like 36 or 48, the print is pretty interesting, but not readable. Sometmes it just spits out pages with 1 sentence, top bit only, on each page. Appleworks, word & pdf's from preview, all print the same. HP alignment, HP test , HP clean all show normal. ?????????????????????

Problem with HP Deskjet 2050 J510 series drivers

So I have this wierd problem with my printer,the driver don't want to download themselves by using windows update(I use Windows7 64 bits)
I searched on your site about this driver to install it manualy but it didn't worked.In devices and printers the printer icon looks like this:
and if I try to troubleshoot it:
I click Aply this fix:
how I can resolve this problem?
Thanks!

I used the driver you suggested,it tryed to connect to the printer,but it coudn't.The printer is connected and powerd.Then it bring me this :
There's a problem with my computer?I printed before,but I don't know what happened.I didn't reinstall nothing on this computer.What can I do about this problem? Thanks anyway for the direct link to drivers!

Printing problem with HP deskjet 3050 all in one J610 series

I have a HP deskjet 3050 all in one J610 series which I am using with Windows Vista Version 6.0 (Build 6006: Service pack 2). Connecting is by USB port. I have not used the printer for some time, but have done all the maintence checks & it is good to go. When I want to print a letter the only thing that gets printed is the email address which is coloured blue. I think the problem is in the settings of the printer features. I can print the letter in gray scale but this is not easy to read and not suitable for business dealings.
I would appreciate help with this problem. A definition of the terms used in the printer features might help me resolve it by my self.
Thanks
This question was solved.
View Solution.

Hello @Tellen,
Thank you for visiting the HP Support Forums! I understand you are running into some print quality problems with your HP Deskjet 3050. I see when you attempt to print a letter you will only see the email address and its in blue ink.
First I would like you to click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
What does the PSDR find? If you are still not getting black text, please continue here: Fixing Print Quality Problems for the HP Deskjet 3050 (J610) All-in-One Printer Series
If after the troubleshooting has been done and you are still seeing the issue leave me with the following information:
1. What is your current Operating system, Windows or Mac and which version?
2. How is the printer connected, USB or Wireless?
3. If you print a test page from the front panel do you see the same issue?
I hope to hear from you soon.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Problem with HP Deskjet Ink Advantage 3515 printer

Hello. First of all I would like to wish everyone a Happy New Year!
I recently bought a HP Deskjet Ink Advantage 3515 printer. The printer works fine (prints, scans and copies). There is only one problem with it. It returns me an error when I'm shutting it off. This happens very often but not always, it is kinda annoying. The error is displayed as: ERROR CODE 0X02B7C2ED SM_MODULE C (the error is also shown on the image). I tried to Google the problem but without effects. I don't know what could be the problem. Can someone help me please, because I have no idea what could be the issue. Thanks for any replays.
This question was solved.
View Solution.

Hello musidi,
I would like to provide you with some troubleshooting steps to hopefully resolve this issue with your HP Deskjet Ink Advantage 3515 e-All-in-One Printer. I believe that error code OXC4EB981B is actually referring to a carriage jam.
Click on the link below and follow the steps listed:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03368578&lc=en&product=5157487&tmp...
If the steps above don't resolve the issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
Best regards,
I worked on behalf of HP.

Problems with using Deskjet 3745 on 2-PC home network

I have an old PC running Windows XP SP3 and a new one running Windows 7, but only one printer. The network connecting the PCs is on an ADSL router with to its own external Iomega network drive with a USB port.
To make the printer usable on both PCs,
I originally connected it to the Iomega USB port. But the port was effectively a 1-way connection only, so I could not get a print-preview to see which form/profile the printer was using. So I junked that and...
reverted to connecting the printer to one PC permanently and sharing it on the network. But the two PCs required different drivers which would not talk to each other, and the set-up simply would not work.
Finally I went back to the straightforward method of plugging the printer into the USB port of whichever PC I needed to us it on. That worked fine for a while until the WIN 7
print-preview started showing blank images (but printing correctly).
print-spooling failed to cope with cancelled documents.
I have had Deskjet Support's help in trying to sort this out, which including reinstalling the drivers on both PCs - several times! But I am still left with solution 3 giving problems with Win 7.
Has anybody encountered a similar situation and found a satisfactory working solution?
This question was solved.
View Solution.

Try the following: connect the printer to the XP machine and set the XP machine to share this on the network. On the Windows 7 machine go to the Devices and Printers folder, Add a Printer, Local Printer, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, then click on Windows Update and then select the HP (not Hewlett-Packard) Deskjet 3740 series (LiDiL).
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Problems with hp officejet pro 8610 printing labels

I have a new HP offficejet Pro 8610 less than 6 months old. I was printing address lables (Avery 8160) and everything seemed fine after the first group then when I started the second set they were out of alignment I readjusted the paper and tried again to print and I get a message that there is a problem with printer or the the paper is not the wrong size for the job and its the same paper so thats not it I tried shutting everything down and starting over and it allowed me to print one and it was perfect but when I tried to print another it went back to same message wrong paper size I am still using same size paper I am using Avery 8160 labels and that is the size on the avery website I am printing from. Any help is much appreciated thank you.

Hello ,
Welcome to the HP Support Forums!
I would have to agree that the issue is within Microsoft Windows 7 regarding the printing issue with the Officejet L7780. Since the printer will print fine when using Ubuntu, it would appear there is an issue with the drivers and or software on Windows 7.
Have you tried using the Print and Scan Dr? This will look into the drivers, software, etc on the computer and attempt to resolve on its own. Let me know what the results are when you run it.
You could try the steps in this HP guide: Installing an Alternate Print Driver in Windows 7 for a USB Cable Connection. The L7780 does not display in the document but it will work with the Deskjet 9800 driver.
I hope this helps,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Scanning problem with HP Deskjet 3050A - only scans about a quarter of the page

My HP Deskjet 3050A wirelessly prints just fine with my Mac Lion OS 10.7.3. But whenever I scan something, the resulting scan captures only about a quarter of the page, which is blown up in size to take up the entire page. (And I'm scanning regular 8"x11" documents.) And I can't zoom in to get the whole page. When I try to change the setting in Utility from jpg to pdf, to see if that will solve the problem, the Utility quits "unexpectedly" every time.
This question was solved.
View Solution.

Hi,
First, install the Critical Update below:
http://ftp.hp.com/pub/softlib/software12/COL41827/mp-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg
Now change the device settings as following:
1. Open the HP Utility and select your device.
2. From Scan Settings open the "Scan to Computer".
3. Click the "Scan Tasks" tab.
4. Select the Scan Shortcut used to scan, then click Edit.
5. In the section of Scan from an HP Device click on the blue triangle to enlarge the menu.
6. From the enlarged menu now open the drop-down menu next to Crop To and set as None.
7. Click OK and try scanning.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Problem with HP Deskjet F2210

I have a deskjet F2210 and am having problems with it, of course it's out of warranty and I've tried just about everything. All of the lights on top are on solid. I cannot turn off my printer and when I try to run the diagnostic, it says that the printer is not connected. I don't know how to make sure it's connected, when I go to printers and faxes, it says that it's online and ready. Any help would be very much appreciated.

I would suggest you disconnect the USB cable to the printer, then remove the power cord from the printer and wait 30 seconds or so. Now plug the power cord back in, then reconnect the USB cable.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Problem with HP Deskjet 3055A J611-n wireless connection

Hi,
i'm a newbie in the forum. I have to fix a problem i had this morning with my new printer HP Deskjet 3055A J611-n.
First of all I'd like to know the reason why I found the 3050A J611a installer CD in the box, I hope it's not a mistake and drivers are the same I should use to install the machine.
Then, I have a problem with the wireless connection. When I tried to connect my printer to the router, my printer found the connection and suddenly it kicks out all the laptops connected to the same network. It brought to the failure of the installation, because the printer found the router but it also couldn't finish the installation properly given that the laptop was disconnected.
Can anyone help me in fixing the problem, please?
Thank you in advance.
This question was solved.
View Solution.

OK, restart the router by pulling its power plug momentarily.
Next, on the front of the printer push the Wireless button and then go to Restore Defaults.
Make sure the USB cable is NOT connected to the printer, then download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Problems with hp deskjet 870 Cse and Win7 64 bit drivers

I have been using this printer for years without problems. WinXP and Win7 working fine on my 32 bit laptop.
Recently upgraded to a 64 bit laptop and the drivers installed just fine however the danged thing doesn't print.
Even the 'test print' job hangs in the print queue showing a print error.
Not sure this is related but,
The Windows application log shows a bunch of error messages source 'Bonjour Service' at about the time I was trying on my 64 bit machine:
Task Scheduling Error: Continuously busy for more than a second
Task Scheduling Error: m->NextScheduledEvent 998
Task Scheduling Error: m->NextScheduledSPRetry 998
this cycle repeats over and over again
Task Scheduling Error: m->NextScheduledSPRetry 13728
I notice that many people have been having problems over the years with Win7 and HP printers.
I don't know whether to swear off of HP or windows. So far, I am just swearing AT them both.

Hello bz2012,
Welcome to the HP Support Forums!
I see you are having issues printing with the Deskjet 870 since upgrading to Windows 7 64-bit. You could attempt to add the printer with an alternate driver.
Installing an Alternate Print Driver in Windows 7 for a USB Cable Connection.
The printer driver you would more than likely be best to use is the 9800. Let me know if this allows you to print.
Using the Print and Scan Dr may also be a helpful means of troubleshooting / resolving the issue. Let me know what the results are, what passes, fails, etc.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

10.6.8 Printing problem with HP Photosmart premium C310 printer

I hvae a Photosmart Premium C310 printer which is connected wirelessly to my network. I also have a Mac Pro which is connected to the same network by ethernet cable. Up until I updated to OS10.6.8 everything worked fine. After that I found that when I restated the printer I could see it for a short time under the printer list but then it seems to "time out" and I can no longer print to it within a couple of minutes from my Mac Pro. When I restart the printer I can also see its embedded web page again for a few minutes but then it becomes not visble.
I also own a Macbook pro and two iphones and an ipod touch and all these wireless devices have no problem with seeing the printer and printing to it at any time. The Macbook Pro is also updated to 10.6.8 and works fine with this printer.
It would seem that the issue is not with wireless devices but with a wired device printing to this wireless printer even though it is on the same network and on the same subnet mask. All that has changed between working fine last week and not being recognised this week is an update to OS10.6.8
I have restarted the Mac Pro, reinstalled the latest HP software and reset the printers wireless setup but this makes no difference.
Is this a similar issue to what others have been reporting about a bug with printing under 10.6.8 or possibly something else. Any help here would be appreciated as I have no way of printing from my Mac Pro right now.

Pengtao, I have plugged my Macbook Pro into the network (with Airport off) and I can no longer reach the Photosmart printer. Remove the cable and go wireless and the Macbook Pro can reach the printer again. I have installed the photosmart printer software under Windows 7 using Parallels on my Mac Pro and have no problems finding the Photosmart printer from it.
To make matters worse I have bought a new Laserjet M1536 today and install it on my network. Again I get the same issues. I can print to it from any wireless device on the network but cannot reach it on any wired device on the network.Switch the printer off and on and I can see it and print to it for about a minute then it becomes "offline" to my Mac Pro
Given that it works fine under Windows 7 from a Mac Pro I have to conclude that the issue must be OSX 10.6.8 and nothing else as everything worked fine before the upgrade. I have turned all device off and on , checked all cable connections and also uninstalled and reinstalled all printer drivers on the Mac Pro and cannot get it working. Any advice you may have that may solve the problem beyond it being an OSX issue will be greatly welcomed.

Wireless printing problem with hp officejet 100 mobile printer from win 7 dell laptop

My hp officejet 100 mobile printer was working fine with my dell XPS 15 in bluetooth wirelessly until my laptop crashed. Now I can not get it to print internet info except with hard wire connection. Page loads half way and then stops. Must shut down laptop and shut off printer or hard wire and shut off bluetooth. down loaded lastest drivers to no avail. printer will print from cell phone and win 8 computer via bluetooth but not win 7 laptop.

Sorry you are having problems with printing from the internet. I have a few more questions to ask you before I can be of much assistance.
What web-browser are you using?
Do you have any problems printing from Word or other non-internet documents?
What did you do to fix your computer (system restore, clean install of the OS, etc)?
Have you tried an alternate web-browser?
Make sure to install all of your Microsoft updates to see if that helps. Otherwise, answer those questions for me please and I will be happy to help.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

A PROBLEM WITH HP DESKJET D 1360 PRINTER

Similar Messages

Maybe you are looking for