A problem with internet speed

Question

Hello!
Basically, as we all know, the internet went down nationally yesterday. However upon coming back online I've noticed my download rate has decreased significantly. I've had this issue a couple of months ago and an engineer came out to my house. He started doing line tests and said that there's nothing significantly wrong with the line and despite me living so far from the exchange (I live on a farm in the middle of no where ) my internet is quite strong.
The engineer did a speed test and indicated that the potential speed is 1.8mb. However, I was getting a significantly lower download speed and he did some tests and concluded that it was something regarding the ip profile setting the speed a lot lower that what's intended, resulting in me getting a low overall download speed. He called up the centre and told them to manually set my IP profile to 1.8mb, and since then I've had about a 1.2mb - 1.5mb speed according the speed tests, which I'm happy about. However since yesterday it's been lowering and lowering since the broadband went down, and I'm worried that I'm going to have to call out the engineer again to fix this problem.
Here is the information from my router:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 09:52:10
Downstream:
1.375 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
11.7 dB / 15.0 dB
Line attenuation (Down/Up):
63.2 dB / 31.5 dB
Output power (Down/Up):
16.9 dBm / 12.4 dBm
FEC Events (Down/Up):
487720 / 0
CRC Events (Down/Up):
95 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
68 / 0
Error Seconds (Local/Remote):
89 / 0
And here is my results from the BT speed test:
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download  Speed
685 Kbps
0 Kbps
1000 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 685 Kbps
 For your connection, the acceptable range of speeds is 200-1000 Kbps.
 Additional Information:
 Your DSL Connection Rate :1408 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 750 Kbps
Some additional information: I'm using the latest BT router and an ethernet cable for my internet.
Am I going to have to call an engineer out again to set my ip profile? Appreciate any help!
Thanks for reading this,
Johnny

Answer 1

HI Welcome to the forum
You currently have a1.4mb connection and your ip profile should be 1000k currently 750k providing you have no hub restarts or you do not manually restart the hub your profile will rise to 1000k automatically over the next 3/5 days you also have a higher then normal noise margin at 11.7db normal default is 6db again left alone for a few days it should reset if it has not reset by the time 5 days have passed then you will require the forum mods to intervene and carry out a manual reset for now though it is just a matter of waiting
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