A problem with the network adapter, help please

I have an hp touchsmart pc 600 1040uk and today i woke up to find that the network adapter (nVIDIA) dissapeared and no local area connection. Also i can not connect to the wireless network
I tried everything starting by restarting my router then removing all the cables and retarting the pc. Also tried adding a new device and everything didnt work. I even restored the pc to the factory settings and after starting over new still there is no local area network, just the wireless and bluetooth adapters and the wireless did not connect
Another problem is that when i restored the pc to factory settings the recovery program asked me to backup my pc and I did the backup and saved it in an external hard disk, and now I cant restore that back coz it dosent appear in the window of backups to restore
Plllllllllllllllllllllllllllllllllllllllllease help me, thanks

I found this on another post by "Scott", and it worked. 
http://support.apple.com/kb/TS2048?viewlocale=en_US
Sure did take some searching to get to the answer.

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