A purchase has gone through my account when I did not authorise it.
A purchase of 4 games has gone through my account. I did not buy these 4 games - I don't want them. How do I delete these items and get my money back.
Would love to do the things you suggest BUT the itunes credit were purchased using cash to buy an itune card and can't find the right number to ring itunes support - I have tried to do it on line but they are asking me questions about my account which I would not have a clue how to answer - I have changed my password.
Similar Messages
-
I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
-
HT1430 Error message - exceeded send limit for iCloud account- when I did not exceed limit
I can not send any email mesages from my iPhone 4 using my icloud account. Every time I send a new message it copys to my outbox and an error message states - "A copy has been placed in your Outbox. Sending the message failed because you exceeded your sending limit." I researched the limites for an iCloud account and I have not come close to the uper limites - HELP!
Hello JC,
I would check out this section of the article named iCloud: Mailbox size and message sending limits found here http://support.apple.com/kb/ht4863
If you continue to exceed message sending limits, try the following methods to resolve the issue:
Check your Mail Outbox to see if it contains a backlog of messages. Resend or delete messages here that may be continuing to try to send.
Check to see if you have any network monitoring software that might be using your iCloud account to automatically send messages, such as firewalls or internet security software configured to send an alert when a potential security issue is detected.
If you send messages to groups, make sure all email addresses in the group are valid. (For example, is the recipient's email address spelled correctly?
Take care,
Sterling -
there was a purchse made using my itune account for the amount of 99.00 plus tax.. I did not authorize the purchse. it was an in-app purchase.. We do not even the app on our ipad or itouch. i tried to cance the purchase but itune store... just referred me to a website where.. its hard to nevigate the site. I want to cancel the purchase who do i talk too.
Change your password and alert your credit card company - discuss reimbursement with them.
If you would like to contact itunes support, then click Support at the top of this page, then click the link under Contact Us. -
What has gone through my account
How can l find out if someone else is using my account?
Ask them. There is no way to find out what device has made purchases.
If concerned, change the password for the account. -
Mozilla charged my checking account $3.00 that was not approved, and overdrew my account. I now have a $25.00 fee attached to it for the overdraw.
What is this charge for?Hi Tiffany, one way that could happen is if you went to the http://donate.mozilla.org website and filled out the donation form. I see a $3 option there. But since I believe you'd clearly remember that, something else must've happened.
I can only guess someone stole your credit card information and used it to make the donation. Or maybe if you have kids/husband/boyfriend, one of them used your credit card info without your permission?
Anyway, regardless of how it happened that's not cool. And I especially hate overdraft fees. I'll forward this request to the higher ups and they'll reach out to you to get this sorted out.
I can't do anything myself as I'm just a volunteer. But Mozilla's products are free to use so you weren't charged for using Firefox.
There is also a Mozilla Store but all the items there are well above $3: https://gear.mozilla.org/ -
Itunes charged my account when songs where not purchased
I was going through the process of purchasing songs from iStore. Right after I hit "Buy Now" I would get a Windows error. I tired this 3 times figuring that nothing downloaded. Well nothing downloaded, but the songs where charged to my account each time. Finally, I was able to pruchase the songs, but now I have charges to my account when I did not receive the music. What do I do?
I sent an email because no one in customer service will help over the phone. That is over 40 dollars in charges for nothing.We are fellow users here on these forums, you are not talking to iTunes Support nor Apple.
Were you buying content for yourself or gifting to another account ? If you were gifting content or an amount then that can only be done via credit card). If you weren't then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Has anyone else had itunes take money for a purchase out of your bank account when you already have a credit on your itunes account to cover it?
acuna matata wrote:
Dear Carolyn
I tried to forward the email to [email protected] but it was rejected saying that that email address was not recognised. Please could you recheck and let me know
Thankyou
Acuna matata
It should be [email protected] You left out a letter. -
Hi , i have just tried to purchase £2.99 worth of coins on an app and money has gone from my account but i havnt got the coins, is their a way to get my money back or get the coins on my account? thanks
Contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html
-
HT204088 Why is App Store saying a purchase has gone wrong
Whenever I log in to the App Store it pops up saying "A purchase has gone wrong" but I havnt purchased anything. Now I can't download anything atall
Apple ID security issues -
Have your Mom call Apple Care and ask for the Account Security Team. They can assist her with the issue. -
Hello I thought that I had ordered a photo book in aperture this morning but not sure that the order has gone through as I have not had a confirmation email,
t I am currently in canada and trying to get the book sent to Australia. Im not sure if apple is picking up my location and that is having any affect on it?
The AppleID you are using to buy the book, must be tied to the location of the store where you are ordering the book from. Is your AppleID associated with an australian address? And are you placing the order at the Australian store? The Canadian store will not shiptoAustralia, see these policies: http://www.apple.com/internetservices/terms/sales_policies.html
Also set the "Region" in the language & Text preferences to "Australia", while you are ordering.
Regards
Léonie -
My computer tells me I purchased Rod Stewart's Christmas album. I DID NOT. How do I get iTunes to cancel the purchase. Also, this thing has suddenly started playing when I turn on my computer. How do I make it stop?
It is probably too late to cancel it, but contact the iTunes store support staff at http://www.apple.com/emea/support/itunes/contact.html and see what they can do for you.
-
Crashes the second I purchase on Ebay. When Firefox reopens, it brings me to the purchase page again making me think the transaction did not go through. Later I find out the transaction did go through.
This is all very confusing and frustrating. You recommended that I install the latest updates for:
1. Shockwave Flash security (but do not tell me the number for the latest update)
2. Java Plug-In version 1.6.0_07
3. Flash version 10.0
However, you do not tell me how install these. I also woke up early so I could access your Chat service from 6:00 - 7:00 am Pacific time but it is not available. I have also not been able to find a contact phone number to get my problem resolved. I regularly purchase on ebay and have had this problem for all 3 purchases I made in the last week. I need to purchase several other items in the next few weeks before I leave the country for 2 months. I need to get this problem resolved immediately. If someone can call me, my phone number is 720-***-****.
Thank you.
Susan Bells -
ODI: How determine if auto load is complete and all data has gone through
Hi All,
I am currently executing the below scenario and following http://docs.oracle.com/cd/E26070_11/otn/pdf/integration/E26075_01.pdf for the same.
SRC: AGILE
TRG: OBIEE
As per the above i get out of the box packages which are used and executed , since this is something which comes out of the box how to determine whether my data load is complete and data has gone through from SRC->ODM->TRG?
My Operator and sessesion show success and secondly i don see any errors in logs as well .
Any help ? Anybody already experienced above scenario please help .
Cheers,
MakSo who do I believe?
Blog: http://www.jamoroki.com
James King
about.me/jamoroki
<http://about.me/jamoroki> -
The screen on my iPod Nano (6th generation) has gone totally black. When I plug it in to my Mac, iTunes can see it. I've charged it for 3 hrs and tried restoring it via iTunes. Still no joy. Any suggestions?
He iPod most likely died or broke on its own
Maybe you are looking for
-
Hi all, I build a java applicatio to call a sap function. This FM have only an import parameter as structure, the last field of this structure is 16000 characters long. When I start the application if the long field is empty all works fine, but if I
-
My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category
-
Plan Driver Procurement Wworkflow
Hello all, is it possible for a scenario plan driver procurement to not approval automatically shopping cart created in SRM ? A purchase requisition created in R/3 has been send in SRM and a shopping cart created after but I need to not approval auto
-
Hierachical table webdynpro and VC
Hello everyone, Is it possible to do a hierachical table in VC and how? What i mean is it possible to create some type of tree structure in a VC table, comething like this: http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/de59f7c2-0
-
Hello, Do you know how to create Tree like structure in Visual Composer. Tree should contain XML data coming from Web Service. Thanks, Prashant