A question for the CCers

We all know Adobes track record for releasing buggy software especially with major updates
We have seen on the Premiere and Creative Cloud sections literallly hundreds of requests for help after upgrading.
So CCers,two questions
1 - just why have you rushed headlong into upgrading?
2 - do you enjoy being Beta testers
Col

Your answer to no 2 Steven is an honest way of answering it but it also confirms to the O.P just what he wants to hear.
Namely that Adobe have released software knowingly "unfinished and with bugs" that users will need to discover. The inference is that it should not be sold or purchased.
I have never had a perfect piece of software yet and I do not buy them with the thought we are beta testers.
I have beta tested plugins for Premiere (Automatic Duck) and that process is an entirely different experience than upgrading software and experiencing a few minor glitches here and there.
Premiere has always worked for me and I have versions CS2 thru to CS4 on two legacy systems that will still work and could be utilised to edit (and produce income) should I wish to use them.
I know this because I use them on occasion to pull historic footage and projects for my showreels.
Meantime...I am writing this as I sit in the suite on a beautiful Saturday afternoon... downloading CS7 / CC etc.
I may feel differently later today!

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I have a new email address and my old email keeps coming up on icloud when trying to update apps and i don't know the password or security questions for the old email. I can sign in with my apple id which is tied to another email but not itunes how to fix

I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

Please read my question carefully, this is, I think, a question for the experts. It's not the usual name change question. When I setup my new MacBook Pro, something slipped by me and my computer was named First-Lasts-MacBook-Pro (using my real first and

Please read my question carefully, this is, I think, a question for the experts. It's not the usual name change question.
When I setup my new MacBook Pro, something slipped by me and my computer was named First-Lasts-MacBook-Pro (using my real first and last name).
I changed the computer name in Preferences/Sharing to a new name and Preferences/Accounts to just be Mike. I can right click on my account name, choose advanced, and see that everything looks right.
However, If I do a scan of my network with my iPhone using the free version of IP Scanner, it lists my computer as First-Lasts-MacBook-Pro! And it lists the user as First-Last.
So even though another Mac just sees my new computer name, and my home folder is Mike, somewhere in the system the original setup with my full name is still stored. And it's available on a network scan. So my full name might show up at a coffee shop.
Can I fully change the name without doing a complete re-install of Lion and all my apps?

One thought... you said the iPhone displayed your computer's old name? I think that you must have used the iPhone with this computer before you changed the name. So no one else's iPhone should display your full name unless that iPhone had previously connected to your Mac. For example, I did this exact same change, and I use the Keynote Remote app to connect with my MacBook Pro. It would no longer link with my MacBook Pro under the old name, and I found that I had to unlink and then create a new link under the new name. So the answer to your question is, there is nothing you need to do on the Mac, but rather the phone, and no other phone will display your full name.

I have created a .png logo to use on my video. It has it's own storyline so the logo is shown overthe whole video. Do I need to composite the logo storyline to the main storyline before exporting? Same question for the audio storyline.

Final Cut Pro 10.0.8
I have created a .png logo to use on my video. It has it's own storyline so the logo is shown over the whole video. Do I need to composite the logo storyline to the main storyline before exporting? Same question for the audio storyline.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
Thus, if you get it to work restore to factory settings/new iPod, not from backup
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Questions for the end users in Building an application.

Questions for the end users in Building an application.
Hello,
I am assigned a project in building a CF application. As far
as the business requirements, I have an idea from the MIS people.
However, I have a meeting with direct users and I have to ask
questions to add to my requirements. I am still a beginner in this
but I need to ask questions.
Can anyone give me tips? what basic / important questions?

For starters,
DO:
Ask them to discuss what they want to do with the application
Try to understand their level of computer literacy
Keep your conversation non-technical
Continue to interact with the users during the design and
development process
Try to identify a "champion" with whom you can interface as the
project progresses
DON'T:
Use technical terms or discuss technical issues
Talk down to them
Promise delivery dates until you have documented their
requirements and they have approved them

I have a question for the Adobe customer service dept., not for the "community" as a whole!

I have a question for the Adobe Customer Serice Dept., not the "community" as a whole. And I expect an answer! I want to know why I am expected to sign up for another service package when I just paid $25+ yesterday to be able to convert files back and forth from a PDF to a Word file and then back to a PDF. What kind of rip-off is this?

Hi,
I am very sorry that you had unpleasant experiences with our customer service.
If you would like to export your PDF files to MS Word files then ExportPDF tool will do the job.
If you would like to convert MS Word files to PDF then ConvertPDF tool will the the job.
If you would like to export your PDF files to Word file then convert the Word files back to PDF then PDF Pack service is required which includes ExportPDF/Convert to PDF/Combine Files tools.
Please let me know if you have any questions/issues.
Thank you.
Hisami

I having problem with the answer question for the App Store. And I forgot the answer

I having problem with the answer question for the App Store. And I forgot the answer

Pleae call 1800MYAPPLE ask to speak to account security

Questions for the october release

Hey there,
two questions for the october release update:
1. We often use filmconvert in our workflow. Is it possible to send a sequence via Direct Link to SpeedGrade and keep and see the effect?
2. Can I send a sequence with some AfterEffects Dynamic Link pieces in it to SpeedGrade to grade the project or will the connection get lost?
Thanks for your help
Jesko

All effects should come over. No mention about Linked comps, though.
http://tv.adobe.com/watch/adobe-at-ibc-2013/adobe-speedgrade-cc-october-2013-release-overv iew/

HT201303 I hot Remember the questions for the confirmation of the Apple store

I not Remember the questions for the confirmation of the Apple store and I can make purcheses

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

Question for the future..

...is it planned to enable Question for the future..
Is it planned to enable Smartphone/PDA software to use Adobe3D futures.
I think it is an essential question for travel engineering buiseness.
Regards
Lars

Hi,
My 5 years old computer works with only a minor problem but is has been fixed therefore I expect a 3 yrs old computer should work, but who knows !
Good luck.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

My account asks me to change my password every week for no reason and i have different security questions for the same account

My account asks me to change my password every week for no reason and i have different security questions for the same account

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Try changing the security on the router. Start with no securty as a test.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I forget the security questions for the Apple ID

I Forget the the two security questions for the Apple ID when I want to purchase anything in money they ask me security questions and I don't know them

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109223)

Are these things possible in PDF forms? Questions for the experts

Hi,
I have a project where I need to create an online application system, where the user has to fill in a form where the results have to be saved into a database.
I wanted to create a html based form, but then someone told me PDF can also do cool things, so I’m researching that road.
I already managed to create a simple form and submitting it to a web service (java servlet in my case) and that works pretty nicely.
I'm new to the whole PDF form creating and I’m wondering if certain things are possible. So I’m trying the experts in this form for a yes/no answer.
Are the following things possible with PDF forms:
1) validation: number & date checks, eg, a number should be higher than 4, or be a valid number/date
2) If I answer A at question 1, I should skip Question 2 and go directly to Question 3. Is it possible to hide Question 2, depending on what I answered at Question 1?
3) Is it possible to attach files to the form, like a photo? And also upload it to the web service.
4) After I submit the form, is it possible to lock the form so that no other changes can be made? In other words, you may only submit once.
5) Possible to activate the print button after the form has been submitted?
6) Can a drop-down lists be dynamic? Instead of hard coding the list, calling a web service to fill the values?
Thanks in advance for any insight,
Kind regards
Ido

Hi Paul,
thanks for the quick answer. No my next challange is how to do things
1) validation: number & date checks, eg, a number should be higher than 4, or be a valid number/date
<answer> Yes
I think this is done through the object properties
2) If I answer A at question 1, I should skip Question 2 and go directly to Question 3. Is it possible to hide Question 2, depending on what I answered at Question 1?
<answer> Yes
This is done with subforms and scripting?
3) Is it possible to attach files to the form, like a photo? And also upload it to the web service.
<answer> PDF does support the ability to have attachments. They would be includeed as part of the PDF so you woudl have to submit the entire PDF and then extract the attachments when you get the file to the server. Note that you will require to Reader Extend the document to allow a Reader user to add the attachment. This is not a requirement if you are using Acrobat.
Have to look into this one.
4) After I submit the form, is it possible to lock the form so that no other changes can be made? In other words, you may only submit once.
<answer> Yes
Also through scripting?
5) Possible to activate the print button after the form has been submitted?
<answer> If you add a print button on the form then the answer is Yes. The application that houses the PDF will jhave print capabilities and that one is much more difficult to hide. You can set it up so that the form cannot be printed then return back the locked version with printing enabled but a round trip to the server is required for that.
Print button will be fine by now, probably also done by scripting
6) Can a drop-down lists be dynamic? Instead of hard coding the list, calling a web service to fill the values?
<answer> Yes but the form will require LiveCycle Reader Extensions if you are using Reader. Reader Extensions is not required if you are Acrobat.
Ahh, perhaps fixed list will be ok for version 1

A question for the money makers at bt

Dear BT
I live in weston village weston-s-mare, now when i found out BT infinity was coming to the worle exchange (over a two years ago) as a gamer i was so happy superfast broadband to game on and downloads, now as i watched your map and the checker with glee waiting for the time to arrive i was shocked to see the date had gone from when my phone line would be able to get infinity, it was dec 10 then march 11 then no date at all! very strange, so i called BT to ask why? and got told input your e-mail address and they will e-mail you when its ready! ok great, i then moved, only 3 roads away so no biggy, worle exchange ready for BT infinity still cant get it, weston-s-mare exchange will be ready by dec 12 (not that matters as im on worle) and i can guess this will still mean im unable to get infinity,so up to now Oct 12 still nothing,
Now to the point, im on a new build housing estate,my house was the last to be built one year ago in june 12, but the others are 6-7 years old, in all there is 3000 house's with another 1000 across the carrageway and more planned, there is NO cable in weston what so ever, so this means no competition from VIRGIN or anything...................
So please will someone tell me why 3000 potential customers are WITHOUT BT infinity?????
Now lets do the maths
50% of the homes sign up for infinity on my housing estate at the cheapest plan at £23 per month
THATS £414000 A YEAR in your pocket! thats at the basic rate! if like me you get some at the £30 a month its even more and then that doesn't take into thought the homes that would move from SKY (remember no VIRGIN here) to BT TV
Now my maths are not that good but it seems to me that well over an extra 400K a year is a large chunk of money to lose????
I wait for an answer that is if your not like your infinity map and cant give me one!
Regards

Openreach are the company who are in charge, manage and control the rollout of Fibre broadband for all ISP/communication providers.
Even thought Openreach are part of the BTplc group that are separate to the rest of the BTplc group under Ofcom's orders to make sure that BT Retail and other BTplc companies don't get priority over other communication providers.
As it says in Openreach's faq:
"Openreach is part of BT Group but it operates as a separate line of business – serving the needs of all communications providers in a fair and even handed way."
BT Retail does not have any input or say in the rollout plans of fibre broadband.
BT Infinity is just the brandname/product offered by BT Retail (a communication provider) for Fibre broadband.
Hope that helps explain it.
Cheers
jac_95 | BT.com Help Site | BT Service Status
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A question for the rtexprvalue attribute of the tag

I'm using struts tag , and get some question for tag. In my jsp file. the code like this:
<html:hidden property="param1" value="<%=id%>otherwords"/>
note: I add some word after the express
when i run the jsp file, out of my thought, the result is :
<input type="hidden" name="param1" value="<%=id%>otherwords">I think the right result is:
I assign the id value is "2"
<input type="hidden" name="param1" value="2otherwords">but i erase the "otherwords" in the express, the result is right!!!
<input type="hidden" name="param1" value="2">not
<input type="hidden" name="param1" value="<%=id%>">What' the error?
Does the express must be closed in "<%=" and "%>"? Any titles mention it?
Many thanks.
Richard Jin

not sure why it wont work, but I think this will work
<html:hidden property="param1"><%=id%>otherwords</html:hidden>

A question for the CCers

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