A question from my end users – not directly FrameMaker, but in the process

So my apologies for posting here, but this is where the people who know the most about everything hang out <g>
Producing mounds of documentation with FM 9.0p237 means I end up delivering sets of related .pdf files; biggest is a Certification manual, with lots of internal links and also a fair assortment of links to other documents distributed as .pdf files
My happy readers had become accustomed to the idea of of browsing through a chapter in the Certification manual,  clicking on a link to check the information at the far end, and then clicking on a friendly green arrow in their Reader to get back where they'd come from. The .pdf equivalent of slipping a bus-ticket into the first book when you need to look something up in the second, if you like ...
Now Reader 9 is trickling down through the user-base, and I'm picking up cries of distress: "where is the Back arrow?" they say. I'm stumped. Does anyone out there have an answer?
Thanks in advance!

Adobe likes to mess with the UI and has hidden some buttons in the navigation pane by default in v.9 Acrobat products.(They also changed the orientation of the next/previous page arrows).
The user has to right-click anywhere in the navigation pane (Page Navigation) to get a list of available buttons. Then they have to check which ones they want (or don't want). The settings will then be sticky for each user.

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