A quien no le bino el dvd del software de su computadora

alguien me puede indicar si puedo reclamar el que no me benga el dvd o alguien k me explike.

As translated by Google:
To Whom It May Concern,
I HAVE NOT RECEIVED THE LINK OF THIS ALBUM DESCrAGA HE WANTED TO BOTH, AS I DO, THANKS FOR YOUR HELP!
ALREADY CHARGED MY CARD NOW MADE IN THE DOWNLOAD OF ALBUM I HOPE ....
THIS WAS A GIFT THROUGH MYSELF AND I RECEIVED THE MAIL, WHERE NO ONE GIVE ME. Receive your receipt No. 156027426645 BY OPERATION, BUT NO DOWNLOAD LINK, YOU CAN DO???
IT IS VERY IMPORTANT TO ME, AND ALL HAVE ONE OF THE SONGS OF THIS ALBUM IN MOTION SECRETS OF COLORS,,,,
THANK'S VERY MUCH.

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