A registered version of Adobe is promting me to re-register

I recently registered a version of Acrobat 9 on my new laptop. I had wiped my registrations clean for all previous uses of it and had confirmed this with Adobe customer support. A week after registering the software on my new laptop, Adobe is prompting me to register the software again. Customer support has confirmed that I have the software registered to the machine and advised me to post my question here on what to do to fix the prompt.

laperled wrote:
I recently registered a version of Acrobat 9 on my new laptop. I had wiped my registrations clean for all previous uses of it and had confirmed this with Adobe customer support. A week after registering the software on my new laptop, Adobe is prompting me to register the software again. Customer support has confirmed that I have the software registered to the machine and advised me to post my question here on what to do to fix the prompt.
Do you have all the latest point updates for Acrobat 9 installed?

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I recently installed the trial version of Adobe XI and the trial period ended, so I wanted to revert back to the version I already had. I did not see any uninstall feature and my old version was apparently replaced by the trial version. I cannot re-instal

I recently installed the trial version of Adobe XI and the trial period ended, so I wanted to revert back to the version I already had. I did not see any uninstall feature and my old version was apparently replaced by the trial version. I cannot re-install a previous version b/c I need both a product Id (GOd only knows where that is now) and a way to uninstall the trial. Any ideas?

When you installed the trial, there should have been an option to have ignored your current installation and leave it. Apparently you skipped that case. To uninstall the trial (in Windows) go to Control Panel>Programs & Features and select the Acrobat XI and choose uninstall. After the uninstall run http://labs.adobe.com/downloads/acrobatcleaner.html to clean up your system. HOWEVER, if you see your old Acrobat in that window, do not run the cleaner, but do a repair on the old version.
You did not mention the old version you had. You might try from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. As for the S/N, you should have register and if so you can get it from Adobe. The instructions are at http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload.
Be sure to backup any download of the old installer and the S/N to CD or backup HD for future use. They will not likely continue to be available.

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"Photoshop" Lightroom doesn't require activation; you just install and then type in the serial number when prompted, and it should work from thet moment; Adobe allow you to install Lr on two computers at the same time. The Internet is only really required to register your serial number, which is a very good idea in case of disaster.

I had an earlier version of Adobe Acrobate on my computer. Apparently when I had cloud I upgraded to version XI. It appears that my earlier version was destroyed by cloud. I believe that my earlier version was a download product. I want my older version

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You need to know what product you had and have the S/N for the product. If you registered the product you can obtain that information from My Account at Adobe.com.

I just created an AIP version of Adobe 11.0.10, applied our settings with the .mst through Adobe Customization Wizard.Online Services and Features Issues

I just created an AIP version of Adobe 11.0.10, applied our settings with the .mst through Adobe Customization Wizard. But something is blocking it from opening the software, it just flickers the windows explorer, if I uncheck all the settings for the Online Services and Features it lets me open it but i can't skip the registration screen. Has something changed with this version of 11.0.10?

Having the same problem here. Even if not creating an AIP, and instead doing a standard install of AcroPro.msi and patching with 11.0.10's msp, it'll result in a registration loop that can't be skipped.
Applying an Adobe ID allows for getting through the screen, but obviously, in an enterprise environment, that's not ideal.
This issue was something that I experienced with 11.0.07, and it went away with 11.0.08 and 11.0.09, but seems to have returned with 11.0.10.
Previously, I was able to get around the issue by clearing out some files from the Common Files\Adobe directory, particularly Adobe PCD and SLCache, as well as including the Adobe regids stored in ProgramData,but that fix no longer works with this latest version.
If REGISTRATION_SUPPRESS is set to YES, the result is Acrobat closing and opening in a loop, since it can't get through the registration screen.
I'm currently investigating for a registry key that might possibly applied to circumvent this issue, but I haven't found one yet.
For Adobe Acrobat 8, it used to be stored in the following two places, per Prompted to register repeatedly | Acrobat 8 | Windows
32-bit Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\8.0\AdobeViewer
64-bit Windows: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe Acrobat\8.0\AdobeViewer
However, the registry structure seems to have changed since then.

Can not view all the thumbnails in version 9 adobe standard

Hello,
I recently installed adobe standard 9 running parallel with adobe standard 5.
My end user is claiming of the view setting for patient data. She can not scroll all the way to the bottom
as she could in adobe 5. She can see all the thumbnails minus the last row. I have changed the prefereces to show the same
as adobe 5. However I can not get the correct settting to make it right for her.
Any adivse or trouble shoot steps would be appreciated. Adobe said to update the product, I have done that last night.

How do I do that?
Date: Tue, 14 Dec 2010 10:10:01 -0700
From: [email protected]
To: [email address deleted by host]
Subject: Acrobat Windows Can not view all the thumbnails in version 9 adobe standard
Change the size of the thumbnails, change the size of the thumbnails window, or upgrade Acrobat X.
>

Can not download newest version of adobe to my PC Mac osx 10.6.8

Can not download the newest version of Adobe 16 to my PC Mac os x 10.6.8, 2.5 GH2, Intelis i 5 memory 4GB mhz DDr 3 ... Since I've tried a number of times and it goes through the 3 steps and even says thank you but stays at version 15...also now all my plug-ins are blocked ???? Please help

Contact Adobe for help with their products. These forums are for Apple products. If this is about installing Flash, then please be more descriptive and complete about the situation.

Is it possible to install previous TRIAL versions of previous versions of Adobe Creative Cloud Software?

Look, I'm just testing the trial versions right now. Don't try to troubleshoot something that I don't ask; this is what I'm looking to accomplish:
Is it possible to install a trial version of any of the Adobe Creative Cloud software in a previous version? By that, I am referring to the following:
I want to install a trial version of Adobe Premiere Pro CC 2014; NOT Adobe Premiere Pro CC 2014.1. If you notice, I want to reinstall a trial version of the previous release. Don't ask why, you'll just laugh for my stupid reason, but I'm merely wondering if it is possible. Creative Cloud now only offers trials of the newest versions, and I want to install trails of previous versions for my own, personal reasons. Is this possible to do with creative cloud, or must I do it some other way?
Is it also possible to obtain the physical installation files so that I won't have to always go through creative cloud to download them again (and then I can just set it up without being connected to the internet)?

The previous version option is only available to individuals which have a membership. The availability of previous version titles available is dictated by the computer meeting the minimum system requirements and the entitlement of the membership to access the requested applications. To future viewers of this discussion if you are unsure what software titles your membership is entitled to please contact our support team directly at Contact Customer Care.
Wastingyourlifeaway you can download the installers for the CC version of the applications from Download New Adobe CC Trials: Direct Links (no Assistant/Manager) | ProDesignTools. Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download link.

AMD and Adobe Collaborate on Upcoming Version of Adobe Premiere Pro Software

AMD and Adobe Collaborate on Upcoming Version of Adobe Premiere Pro Software to Enable Breakthrough Video Editing Performance through Open Standards
AMD A-Series APU, Radeon and FirePro graphics technology work seamlessly with next version of Adobe Premiere Pro software to provide real-time editing, effects, compositing and color grading
http://www.amd.com/us/press-releases/Pages/amd-and-adobe-2013apr5.aspx
SUNNYVALE, Calif. —4/5/2013
AMD (NYSE: AMD) today announced its collaboration with Adobe Systems Incorporated to deliver OpenCL™ hardware-accelerated video editing for the first time on the Microsoft Windows platform with the next version of Adobe® Premiere® Pro. This collaboration further demonstrates AMD’s commitment to enabling partner ecosystems with cross-platform open standards, empowering Adobe to amplify the editing experience for creative professionals everywhere. The combination of expanded support for open standards and the Adobe Creative Cloud™ brings unmatched access to the most up-to-date and powerful professional post-production tools anywhere.
The next version of Adobe Premiere Pro has been optimized to take full advantage of a wider range of AMD professional- and consumer-class graphics processing units (GPUs) and accelerated processing units (APUs), delivering unprecedented real-time editing with formats from DV to HD and 4K Ultra HD at high frame rates. Now Adobe and AMD extend this advanced OpenCL functionality to creative professionals running the Windows operating system. The expanded support on Windows and OSX complements the already popular Mac OSX OpenCL support available on Adobe Premiere Pro.
“AMD and Adobe are dedicated to delivering professional- and consumer-level solutions that support open standards and provide artists everywhere with the ability to create at the speed of thought,” said Neal Robison, senior director, Software Alliances at AMD. “Through AMD’s strong relationship with Adobe, video editors no longer have to wait for the rendering of edits, effects and composites ─ most everything can now be achieved at high-quality in real-time.”
Coupling AMD graphics hardware with the latest Adobe software, video professionals and prosumers alike will benefit from seamless, high-quality feedback. The next version of Adobe Premiere Pro with support for OpenCL harnesses the power of discrete AMD graphics cards and AMD A-Series APU’s to enable real-time edits, application of dozens of effects, support for the new Lumetri deep-color engine, and multi-stream and mixed format accelerated workflows with AMD Eyefinity multi-display technology.
From its APUs and notebook graphics cards to professional workstation cards like the AMD FirePro™ W-series, AMD technology works transparently with Adobe Premiere Pro to provide scalable GPU-accelerated editing solutions for inspired prosumers and creative professionals everywhere. The software is accelerated by OpenCL to efficiently harness the compute power of AMD APU and graphics products and achieve up to 4.3X faster exports from a source format with effects to a preferred final destination format for quick and easy distribution and publishing1.
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Video professionals and enthusiasts utilizing the Adobe Creative Cloud gain a competitive advantage through immediate access to AMD hardware-accelerated features and functionality with the latest Adobe video production software. Adobe Creative Cloud offers an end-to-end, cross-platform tool kit with industry-leading software seamlessly integrated with all the hardware needed to create, collaborate and stay connected.
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Supporting Resources
With Adobe Creative Cloud a simple monthly membership gives you the complete collection of Adobe creative desktop applications. Along with cloud storage, Creative Cloud members automatically get access to new tools and product updates as soon as they’re released.
For more information about AMD and Adobe at NAB Show
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Details about AMD and Adobe
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For more information about Adobe
For more information about AMD
About AMD
AMD (NYSE: AMD) is a semiconductor design innovator leading the next era of vivid digital experiences with its groundbreaking AMD Accelerated Processing Units (APUs) that power a wide range of computing devices. AMD's server computing products are focused on driving industry-leading Cloud computing and virtualization environments. AMD's superior graphics technologies are found in a variety of solutions ranging from game consoles, PCs to supercomputers. For more information, visit http://www.amd.com.
AMD, the AMD Arrow logo, FirePro and Radeon are trademarks of Advanced Micro Devices, Inc. Other names are for informational purposes only and may be trademarks of their respective owners.
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CS7... or CS6.5?
I don't have any links, but I remember a past discussion where the Adobe CEO said they would be going to an annual release cycle... with a .5 (paid) upgrade between the major version upgrades
If that is still true, that means that what will come out this year will be CS6.5

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test tomorrow. I have deleted and reinstalled the application. I have rebooted. I have made sure my PDF's are associated with the program. Every PDF on my computer won't open and I get the same error message. It simply says Attempt to access invalid address. How can I fix this? Thanks.

Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

I have switched from PC to Mac how do i use my windows version of adobe photoshop CS3 on my MAC?

i have switched from PC to Mac how do i use my windows version of adobe photoshop CS3 on my MAC?

rebel1568,
All Photoshop versions through CS6 came with platform-specific licenses, either Windows or PC. You could get a cross-grade of platform swap at a nominal cost but not for older versions, only for whatever Photoshop versions was current at the time.
CS3 is totally out of the upgrade or cross-grade loop. You'd have to buy a new license for CS6 Mac or subscribe to Photoshop CC, as Trevor points out.
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Of course, you could run your Windows on your Mac if you installed and ran BootCamp or Parallells.

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Adobe Flash Player 11.9.900.110
Download 11.8.800.168
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I have an older version of Adobe Digital Editions (around 3 years old) and was very happy with it. Then I had problems with my Kobo Reader and asked a friend who works in IT to assist. She could not fix the Kobo but she messed up my Addobe. She downloade

I have an older version of Adobe Digital Editions (around 3 years old) and was very happy with it.
Then I had problems with my Kobo Reader and asked a friend who works in IT to assist. She could not fix the Kobo but she messed up my Addobe. She downloaded version three and I have an account and a password - was not able to transfer my books from my reader to version three (and I don't like the lay-out - I would prefer to stay with the old version as I also loose all my download date info..)
But all the books I have bought over the last three years are in the old Adobe Digital and I cannot access them any more. When I use it I get the message "that the document is licensed to a different account. I can't even open the books on my computer.
When I go to my Kobo library, I cannot also not open my books and get the message "this doc is protected by adobe digital rights management and is not currently authorized for use with your adobe. please sign in with your authorized adobe id and try again"
I believe the problem is that I do not seem to have a digital id for my old adobe or that the Kobo is not in sync with it anymore.
can you please help me - going on vacation in three days and cannot go without books.

Please authorize ADE 3 with same credentials that you used with older version of ADE

I need to configure Acrobat to display PDF files in Safari, but I have a lot of troubles to do it.I have OX S yosemite, I unistalled adobe acrobat, I closed safary and I installed the new version of adobe acrobat.

Dear everyone
I need to configure Acrobat to display PDF files in Safari, but I have a lot of troubles to do it.
I read a european commission document explaining that
http://ec.europa.eu/research/participants/data/support/sep_usermanual.pdf
If Safari does not display pdf forms in the browser window, uninstall all older versions of Adobe Reader and download the most recent one. First close Safari and then install Reader. Launch Safari and you ought to be able to open the pdf files inside the Safari window. If you install Adobe Reader 10.1.x without first closing Safari, Safari will not display the pdf file inside its browser window until it is re-launched. For further help, please see http://helpx.adobe.com/acrobat/kb/troubleshoot-safari-plug-acrobat-x.html
I have OX S yosemite, I unistalled adobe acrobat, I closed safary and I installed the new version of adobe acrobat
but when I open a web page that I need to allow me to display and modify PDF files it is not working.
I checked the following web page
Troubleshoot Safari plug-in | Acrobat X, Reader X
that is recommending the following:
The AdobePDFViewer plug-in is used to display PDF files in Safari using Acrobat and Reader.
This plug-in is installed as part of the Acrobat X or Reader X installation. The location of this plug-in is:
/Library/Internet Plug-ins/AdobePDFViewer.plugin
but after the new installation with this folder is completely empty and I am still
unable to open these pdf.
Does anybody knows anything else I can do?
Best regards
Ramon

Moving this discussion to the Adobe Reader forum.

I am trying to install a trial version of Adobe CC, and it keeps telling me that I need to connect to the internet. I am connected to the internet, why won't the program install?

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No, we don't phone. Sorry, not how forums work. We are not Adobe staff.
1. What is the exact message you get when trying to download?
2. What specific things have you tried? Please be exact. Give links to pages with advice you have followed, and tell us what happened.

A registered version of Adobe is promting me to re-register

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