A Runtime Error occured when viewing topics

Question

Hi,
I got the following message when I'm trying to view one topic
with hyperlink :
"A Runtime Error has occurred. Do you wish to Debug?
Line 2393
Error : Access is denied"
When I click No, the entire topic displayed but the hyperlink
didn't work.
When I try to test the same topic in the CHM, the hyperlink
work well.
I'm using a lot Ctrl+W to made QA on my conditional topic and
I will like to solve this problem.
Can someone may help me?
Thanks!
TW_MaryseC

Answer 1

TW_MaryseC
It sounds like your topic has some javascript in it, is that
the case?
If you are not sure, try this. Create a new topic with the
same filename except add _new. Keep cutting and pasting bits of the
content from the problem file and previewing it in the same way you
are now until the error occurs. Then you will know what to look at
and be able to resolve it or post back.
You say "I'm using a lot Ctrl+W to made QA on my conditional
topic..." Ctrl+W is simply a means of previewing a topic. I think
what you are saying here is that you then select a condition to
test the topic is working. But you get the problem before you
select any condition in the preview so I am not sure what you are
saying here. Please clarify.
Avalynn
Whilst you are getting a runtime error it is a different one
so it would have been better to create a new post rather than
hijack this one. It's difficult to answer two people's problems in
one thread.
It sounds like you have a javascript function in the body of
your topic but you do not have anything in the head section to say
where the javascript file is located. Could that be the case?
The trial version should allow you to see your topics
although there is a limit to the number. How many topics do you
have?
Also are you generating the CHM file to your hard disk?