A scam call by phone regarding my computer?

I received a tel call saying that my computer had been compromised. I assumed it is a scam call so I told the guy I would check it out myself and hung up. Has anyone else had this happen?

I used to get this call all of the time. They would say they were with Microsoft and thatI have a problem with my windows computer. Since the mac is gaining in popularity, I now receive these calls with the generic "your computer" is having problems. If you tell them you don't have a computer they will immediately hang up. Now I just screw with them, and keep them on the phone. I ask them what I should do. With each instruction I say ok, and wait for the next instruction pretending I am following their instructions to the letter. When I get tired of amusing myself, I tell them to f**k off and hang up.

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If I get a Skype phone number will I get calls and messages on my computer?

If I get a Skype number will I be able to recieive calls and messages on my computer instead of on a phone?

Hi, Cry1,CRY1 wrote:
Yes was the answer which is helpful. If my computer is on but not on Skype how will I know that a call is coming in ...You would not be able to tell if an incoming call is ringing if you are not logged in on Skype. If you are not signed on to Skype, there are two options:- The call is routed to voice mail- You set up call forwarding to a mobile or fixed line number, either of which requires a Skype Subscription or that you purchase Skype Credit to pay for call fees.- Look to set up SpinVox, which will send you a fairly good translation of a voice mail message to a text message. The SMS messages usually arrive within five to 15 minutes of a voice mail being recorded. CRY1 wrote:
... how do I answer it? Thanks!If you are not signed on to Skype to answer the incoming call, you would not be able to answer the call unless you activated call forwarding. Regards,Elaine

Well known scam called my home phone from a Skype ...

Hi,
Recently I have been contacted 2 or 3 times a day at my home phone number from 'Computer Maintenance Department' or 'Windows Department', claiming my computer was sending them error messages. The latest phonecall came from Skype number 001 956 460 5604.
This is a well known scam where the perpetrators aim to convince their victims that their computer has a virus and then persuade them to allow remote access in order to 'fix' the problem.
As this came from a Skype number, how do I go about reporting this?

Let me add to my earlier response. DO not even attempt to discuss this matter with comcast or their techs. They simply are unaware of the problem and can do nothing to fix it. Call Neustar at the number I gave you in ealrier post.. Tell them the problem and either have them delete your cellphone number from their data base or set the caller id to show city, state and your number. Deletion is probably better. Tech at Neustar did this told it would take effect in two hours and the problem was gone in 5 minutes. I am sick and tired of disconnects, talking to techs at comcast who barely can speak english, mumble, one told me today to go to the website and disable call blocking from my cell then call home and then reenable it after making the call. LMAO! Yeah, while driving down the road. This afternoon I got a call from a rather arrogant tech who didn;t want to hear the problem, didn;t undertand the problem and tried to blame the problem on my cell service. No problem when I call anyone outside of Comcast and it was corected once before . So the problem is with your cell phone number listing at Neustar. Since Comcast uses Neustar for their caller id numbers they should be be able to delete or correct entires but apparently cannot. Good Luck, my days with comcast are limited.

HT1349 Why doesn't Iphone have a call blocker, I am getting tired of paying for phone scam calls, why dpesn't someone make one. When my contract is up I am going back to the Droid.

Why doesn't Iphone have a call blocker, I am getting tired of paying for phone scam calls, why dpesn't someone make one. When my contract is up I am going back to the Droid.

dshargrove wrote:
Why doesn't Iphone have a call blocker, I am getting tired of paying for phone scam calls, why dpesn't someone make one. When my contract is up I am going back to the Droid.
For one thing, true call blocking (ie. where the call NEVER actually connects through to your number) can only be done by the service provider at their switches.
The best a device can do is allow the call to connect, and then use the caller ID information to compare that to a list of allowed and a list of disallowed caller IDs. That is a feature known as blacklisting, but it is not the same as actually blocking a call completely.
So as suggested, contact your carrier and ask what they can do for you.

Scam call

Hello
I just received a scam call from
hlp.urgent.alm.10, it came up as NOTIFICATION(tm) URGENT ...
It was an automated message telling me that my computer was infected (or something like that). It told me to log into [invalid URL]
I received the call at 9:43am, PST.
This is just an FYI

Robocallers like that are breaking the law. I used to constantly get calls from this phone number in Washington State that was being run by people who only speak Spanish. It's all a scam and it's crazy. There has also been a charity organization that I believe would stop at nothing to continue calling me and ignores my requests to be put on their "do not call" list. It's harrassment. they don't care, and they get away with it.
Seriously, try nomorobo.com. It's not failproof but ever since I added it to my phone service, it has made a huge difference and things have calmed down a lot. Even if some phone numbers from these scammers fall through the cracks, it's very easy to report them to nomorobo and I have found that I will stop receiving calls like that quickly. I even reported this caller from a blocked private line and that stopped as well. We all deserve peace of mind.

Block scam calls

I am getting International Scam Calls From Number 264 583 8144. How do I block these calls?

I've got the same issue with number-spoofed computer-dialed phone calls. I just got call #240 a few minutes ago, and that makes three today. I can tell you that these creeps work from 8:54am to 7:52pm, Monday through Saturday (and rarely on Sunday), and they really hit heavy around Christmas and tax season. That "block 5 numbers for 90 days" thing is a joke since these guys change their numbers every few days. It doesn't even block it for 90 days in the first place, the last time I updated my blocks for the most recent five numbers used, the pop-up said it'd only be good for three days. Sure enough, it expired in three days, and those same five numbers didn't miss a chance to start harassing me again. The FTC and Do Not Call don't do much either. If anything, I've gotten more calls since I started reporting numbers regularly.

I think I got a scam call...

So I got what I believed was a scam call from +1 (661) 748-0240. He said some stuff about him detecting security issues with me and my IP address. I ask how he would know that, and he said it was through the servers connected to my PC. I'd like to think I'm fairly tech-literate so I could tell it was a bit of crap. Looking it up, I see it's a default skype number and that it's used for scamming quite a bit. So that helped my suspision. But here's the thing. This was a bit different. He knew and recited my name to me, and even said he was a third-party contracted by Dell(I own an Alienware laptop from late 2013). That was a bit scary as I have no idea how a scammer would have that info. But I'm pretty sure a REAL third-party network security company would have a REAL number. So I'm fairly sure it was just a scammer. but I have no idea how he would have that info. Has anyone else had this instance where the guy knew your name and somehow knew your PC brand?

Hi, Maora34, and welcome to the Community,
You are correct: this number: 001 661 748 0240
is a well-known generic caller ID assigned to outgoing Skype calls by the land line telephone companies when Skype caller ID is missing, corrupted, or simply not programmed or added.
I would be extremely wary of such calls, and suspect that perhaps the place you purchased your computer from may have been compromised. Call that vendor directly to ask for more information. As a proactive measure, change your on-line account passwords and run your preferred anti-virus/malware/spyware software suite using today's virus signature files.
Dell, and the vendor from which you purchased your PC, needs to be made aware of this incident.
Regards,
Elaine

IOS 7 downloaded fine but I can't back up restored. Tried 3 times. Tried turning off iCloud. Now I can only receive texts and phone messages. I cannot make calls, retrieve phone messages or send any texts. When I try I just get a blank screen. HELP

I initially tried to do this at 11:39pm last night. I cleaned up my apps, backed up to my computer and then took the plunge. It downloaded fine, everything went ok until I tried to restore backup. I received a message that there was an error in iTunes and iPhone could not be restored. I tried this three times giving up at 2:00 am. I tried again at 7:30am. No fix. Now I can open up phone and browse in safari. I can get notifications that a text was received or a phone message left but I can't receive or make phone calls, retrieve phone messages, or access any text features. Also I have NO purchased apps. I use my phone got work and this has ruined my day - please help!!

I would start with going to O2 with the phone and making sure it's set up properly - maybe the SIM they gave you isn't quite right or their network isn't acknowleding it like it should.
Seeing as you've tried restoring to factory settings and resetting network settings, I'm assuming you've tried restoring the phone as new, just to see if that helped at all. If that didn't help, you definitely need to get in touch with O2 and work things out with them.
~Lyssa

HT3819 I have an iphone4s and recently purchased a 5 for my wife. If I plug her phone into my computer will the music in my player sync into her phone? When I connect it I'm prompted to chose set up a new phone or backup, not sure what to do. Her phon

I have an iphone 4s and recently purchased a 5 for my wife. When I plug her phone into our computer I'm asked if I want to set up as a new phone or back up. I'm not sure what to do her phone is already set up with an icloud account. Can I sync her phone with the player that I have installed and transfer content to her phone or will my phone be removed from the player?

Set up as new, since it newer has been connected to iTunes. Your iPhone will remain on iTunes. I have 4 different devices on my iTunes with no problems.
And regarding the sync - it will sync whatever you tell it to sync on iTunes.

I have a friend who was going to sync her phone with my computer to get the new update.. how do i add her phone with out her losing everything on her phone and not getting all my info on her phone..

i have a friend who was going to sync her phone with my computer to get the new update.. how do i add her phone with out her losing everything on her phone and not getting all my info on her phone..

First, create a separate login on your computer for your friend. Do this BEFORE you do anything else. Next, make sure iTunes is up to date. Then:
1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in iTunes.
2. Make sure you have one contact & one event in the supported applications(Address Book, iCal) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect her phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on her phone will be in her itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore her itunes content, which you select from the various tabs, You'll get a popup regarding her contacts & calendars asking to merge or replace, select merge.
You should be good to go.

My IPhone is set up with an internet downloaded firmware of ios7 because my phone would not restore, the system has failed and I had to do a manual erase fro within the phone. My computer will not accept the phone because they say it's a "Developer?"

My IPhone is set up with an internet downloaded firmware of ios7 because my phone would not restore, the system has failed and I had to do a manual erase fro within the phone. My computer will not accept the phone because they say it's a "Developer?" Help. I cannot not even get passed the activation step on the computer or phone because it will not activate the device.

Hello buddyacw
You would have to restore the iPhone. Download the latest version of iTunes and then follow the steps in the article below to get it working again.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How?

I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How do I do that?

Hi Soccer4461,
If you need to update your iTunes software, you may find the following article helpful:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
- Brenden

How do you get Itunes to only sync newly added photos from my phone to the computer and not every photo on my phone each time I try to sync?

How do you get Itunes to only sync newly added photos from my phone to the computer and not every photo on my phone each time I try to sync?

Hello Angelcasper,
Welcome to Apple Support Communities.
The following article provides some suggestions on importing photos from your iOS device to your computer.
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Regards,
Jeff D.

Re: Scam Call from Microsoft Windows - or was it?

In reference to the comment made about the PC World calls. There are real calls conducted by PC World to assist their Knowhow customers. It is a sad world where we chalk all help from our solution providers up to being some sort of a scam.
There are legitimate support calls being done by the Knowhow team to assist customers in using the services they purchased.
If for whatever reason you question the validity of these calls you can always call the phone number provided in the email sent to you by [email protected] and then at least you know you speaking the genuine Knowhow support.

Well to be honest, I have found the Knowhow team to be a bunch of scammers as well. My friend took a laptop that wouldn't charge to them and they said it was a faulty solder point on the motherboard and quoted £200 to replace the motherboard. In fact it was a broken power supply, £8 from Amazon. Another time they said a motherboard had failed and that's why it wouldn't boot. It was actually a duff battery, once I removed it booted fine. Then bought a new battery.

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A scam call by phone regarding my computer?

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