A serial number I received as part of my school program does not work.

what do I need to do?

Have you submitted your proof of eligibility?  If so please see http://forums.adobe.com/message/4635085#4635085.

Similar Messages

  • I purchased Adobe CS4.  I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite.  What can I do?

    I purchased Adobe CS4.  I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite.  What can I do?

    Contact support if you have serial number issues. Otherwise start by checking this stuff:
    Sign in, activation, or connection errors
    Mylenium

  • Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

    Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

    Yes. They'll still replace your iPod. Several users have indicated that they have returned damaged iPods and were still given a replacement iPod.
    B-rock

  • The serial number on my new boxed photoshop bought from Staples does not match the required number of numbers to install. Help

    The serial number on my new boxed photoshop bought from Staples does not match the required number of numbers to install. Help

    You’ve posted your comment in the Adobe Creative Cloud forum.  Adobe Creative Cloud doesn’t use serial numbers.  Does this page help with determining what to do with the number you have:
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I am trying to "personalize my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

    I am trying to "personalize" my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

    I understand that you have also used the download link & serial number from Adobe - CS2 Downloads, if still the CS2 is not working, then please refer to the system requirement for e.g System requirements | Photoshop
    The issue can be that the present operating system might not be compatible with the CS2.
    Regards
    Rajshree

  • Product Number Does Not Work In Lenovo Support???

    Trying to find info and downloads for my used machine in Support in Lenovo Web Site. Loooked on where to find on my S10 and I gather it is the serial number?  It starts EB and 8 digits. Does not come up on site. It says 7 digit number needed?
    Step wise it asks for type and model-where can I find that?
    Help appreciated, thanks.
    Solved!
    Go to Solution.

    In my opinion, as long as the system is not experiencing any problems; i.e. system is not experiencing any program crashes and any other hardware malfunction - it is better to leave the current version of BIOS alone.
    The update on the website normally is for systems that are having issues with the previous version of the BIOS.
    http://techsupportgeeks.com

  • I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

    I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

    Error "The serial number is not valid for this product" | Creative Suite

  • I receive message "Serial number you provided is valid, but a qualifying product could not be found on this computer" when I try and install Acrobat XI Standard

    I have a PC with windows 7 installed.  Acrobat X reader and Acrobat XI Pro trial version run fine.  I have purchased Acrobat XI Standard and there is a serial number in my account.  Acrobat XI Standard installs fine but I receive the error message after putting my serial number in, "Serial number you provided is valid, but a qualifying product could not be found on this computer."

    The message identifies that you have purchased an upgrade version of the applications and it is asking you to identify the previous version of that application that you are upgrading from and then to provide its serial number.
    If you did not intend to purchase an upgrade version then you probably need to cancel that and purchase it at full price.

  • I cant enter the serial number i received when i bought the product from softwareking

    i cant enter the serial number i received when i bought the product from softwareking

    May I ask
    1. What they charged?
    2. What exact product and version?
    3. What message you get?
    Please don't post the serial number!

  • Batch/Serial Number for received items

    Hi Friends,
    I Received a item(0001) 10 quantity with the Management Method is NONE
    After This process
    I want to Sell this Product(0001) as Serial Number/Batch Number wise
    One of our Friend told me that we can do this in
    "ItemManagement"
    In Batch Management selection window I choosed
    Operation -COMPLETE
    In Item Code My Item (0001) is not appearing
    and i tried to change the item(0001) MANAGEMENT METHOD
    a Error is coming
    That is"u cant change the management method until on hand quantity is zero"
    now wat i have to do to make Batch\serial number for received items
    kindly reply me i  m waiting for ur reply
    D.Sankar

    Hi Sankar,
    In the Item Master Data - General tab, if an item is managed by 'Batches' and its 'Management Method' is 'On Release Only' then that item can be received into stock without creating Batches for that item. However, the item cannot be released from stock e.g. in a Delivery document without selecting batch numbers.
    Lets assume that your item '0001' is 'Managed By' Batches and has a management method of 'On Release Only' in the Item Master Data - General Tab. In this case lets say that a Goods Receipt PO is added with a quanauty of 10 for this item and it adds to the database without creating batch numbers for the it. However, the batch numbers, for this quantity of  10 received in the Goods Receipt PO, must be created before they are released from stock, in a Delivery for example. To create these batch numbers  the Batch Management must be run with the 'Operation' 'Complete'. This is the only way to create the Batch numbers in this scenario. 
    I hope this helps clarify the 'Complete' operation in the Batch Management.
    Regards,
    Noreen

  • My serial number for adobe photoshop elements 12 and premiere elements 12 does not work

    My serial number for adobe photoshop elements 12 and premiere elements 12 does not work.  On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9.  I have purchased those products in the past, but just recently upgraded to elements 12.  I can use the the photoshop organizer, but can't open the photoshop editor.

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Serial number does not work on second computer

    I've added a second in-design to my second laptop but the serial number does not work. What do I do?

    Please confirm if the Indesign that you have is a perpetual license or a part of CC.
    If it is a part of CC then serial number is not required. Then you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    If it is a perpetual license then let us know the exact error that you are recurring.
    Regards
    Rajshree

  • Adobe photoshop cs2 download on adobe website does not work-  the serial number does not work?

    photoshop cs2 download on adobe website does not work - the serial number given isn't recognised when you enter it when trying to install. the live chat at adobe cannot help and suggested that I may find the answer here. Can anyone help with this?

    Adobe has decommissioned the CS2 activation servers, so your old serial number is no longer usable.
    If you download the special non-activating version of CS2 that Adobe has made available to licensed CS2 users, you MUST also use the new serial number provided by Adobe on that download page:
    https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads
    That S/N does work.  I double checked.

  • My iPod is cracked and chipped, and the left side does not work, so how am I supposed to get my serial number from my iPod since I cannot unlock it?

    Hello.
    My iPod was knocked out of my hand at school and it cracked and chipped really bad. It worked fine, until this moning. The entire left side of my screen does not work at all. I cannot rewind songs, unlock my device, or enter my password.
    How am I going to get my serial number now?
    It is practically impossible.
    And how much would it cost for it to be fixed?
    It is a 4th gen black iPod touch.

    This article can show you how:
    http://support.apple.com/kb/ht1459
    Also have you ever made a back up to iTunes?
    In terms of a replacement the cost can be found at the linke below:
    http://www.apple.com/support/ipod/service/faq
    Remember to select your country before checking the price.

  • I got my Photoshop CS6 to the Installer and once it has me put in my serial number, it is telling me "The serial number you provided is valid, but a qualifying product could not be found on this computer.

    Isn't that the whole point? Aren't I trying to download and install photoshop CS6? I don't understand this. Can someone PLEASE help me install this damn thing?? I unzipped it all, and attempted to install. I got my serial number from my account online. What am I doing wrong?
    -Shottsy

    your cs6 serial number is an upgrade from a previous version.  after entering your cs6 serial number you should be prompted for the previous version's serial number.
    enter the correct number at the correct time and installation should proceed.

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