A session could not be started with the ipod

My ipod touch 3 won't sync.  I get a message that says "itunes could not back up the ipod "xxx" because a session could not be started with the ipod."  I tried the recommendation of going to edit-->preferences-->devices and deleting the 'back up' file, but there IS no back up file.  I've updated my security software.  I've run the diagnostic for syncing and it said it passed.  I've shut off and restarted my ipod.  Not sure what else to do.  Don't really want to restore to original settings.

I had this problem and found the solution (for me anyway). After looking in Logs I found a lot of "could not create file in All Users/Lockdown". On this XP computer it is here (and hidden):
C:\Documents and Settings\All Users\Application Data\Apple
So I moved the files in the Lockdown folder out of there. Then I got another error about the "pairing record missing" and searching that, found to move the .plist files out of the Preferences directory (all of the above with iTunes shut down i.e. not running of course). These were located here:
C:\Documents and Settings\Joanne\Application Data\Apple Computer\Preferences
Then I launched iTunes and all was well again. Maybe you can just delete the .plists out of Preferences, I dunno.
Hope this helps you or anyone else searching on this somewhat maddening problem. I encountered the trouble upon updating iTunes to 10.5 and then trying to sync my iPod Touch v4.3.1. The backup has to work of course before I can update to iOS 5.0.

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    http://www.piriform.com/ccleaner/download/standard
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    Apple Mobile Device Driver 1.49.0.0
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    Gracenote MusicID 1.7.1.78
    Gracenote Submit 1.7.1.106
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    Subnet Mask: 255.255.255.0
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    Lease Expires: Thu Jan 01 00:00:00 1970
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    What do I do about message:-  iTunes could not back up iPhone because a session could not be started with the iPhone.

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    Hello scott93041,
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