A + SIGN IN A BOX HAS SUDDENLY STARTED APPEARING ON MY SPREADSHEETS

A + sign in a box has suddenly started appearing on one of my Numbers spreadsheets and I don't know what it is or how to get rid of it! The screen shot below should help you understand my problem.
Thank you for your help.
David

Dave,
You won't need that hovering window next time!
Jerry

Similar Messages

Photoshop has suddenly started placing a large black box ontop of the image - its only present on the monitor if I save the image it has gone - the box (some times black sometime white) obscures what Im doing

This has suddenly started - a black box (some times white )
appears over the top of the image & obscures what Im doing. Its not present when I save the file - only when Im trying to work on it. I cant see what Im doing to the image
Help !!
James

Looks like a bug somewhere in PS - would be interesting to find out if it's happening to more than just us.
Actually this looks a lot like a bug with a GPU driver.
Has the issue reoccurred since you turned off GPU usage?
My trouble is I just use PS and expect it to work.
Well, as Adobe did not make your computer, OS, GPU, … you have to do your own trouble-shooting to verify if the issue is actually with an Adobe application or with another component.

My iMac G5 has suddenly started to run slowly and I don't know how to fix it. I've run utilities which says it's working fine.

My iMac G5 has suddenly started running very slow. I've already gone through all the tricks I can think of, including reinstalling Snow Leopard and running a hardware test, which tells me my computer is OK, which it most definitely is not. Every little thing I try to do causes the beach ball to spend for 30 to 60 seconds. I'm typing this on my older computer, which is running fine. It would take me an hour to do this on the iMac that is affected.

First, you do not have an iMac G5 - they can't run Snow Leopard.
Have you checked the available disc space? For smooth running you need at least 5GB and preferably nearer 20GB free space.
Look at the bottom of any Finder window and see what it says is available.

My pic 3 has suddenly started draining the battery in only a few hours even when I am not using it. Might this mean something is running all the time? I recently downloaded Dropbox. How do I check? What do I do about it? Or is battery faulty? Tim

My ipad 3 has suddenly started draining battery in only a few hours. Even if not in use. Might this be because a programme is running in he background? I recently downloaded Dropbox. Might my photos still be downloading after a few days? How do I check? What do I do about it? Or might my battery be faulty? Thanks, Tim.

Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon. The only thing that matters is the total amount of operating time from full charge to auto-shutdown.
Use the wall-mount charger that came with the iPad and charge overnight. Admittedly the labeling is hard to read but, if you use a magnifier and squint your eyes, you'll see "Output 5.1V, 2.1A." The symbol between volts and amps is the symbol for DC. Do NOT use an iPhone charger. Do NOT use an iPod charger. Then, operate it normally until auto shut-down (ignore any low level alerts that may appear). An irony is that doing that test to determine the total operating time is also the exact procedure necessary to calibrate the battery level meter.
I'm not claiming that you do not have a problem. I am stating, however, that we don't yet know whether or not a battery problem exists.
According to Apple:
Use Your iPad Regularly
For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).
Elsewhere, Apple elaborates and explains that two half-discharges (or four quarter-discharges, etc.) equals one full discharge.

IPad has suddenly started showing all images as "negatives"?? How do I get it back to normal??

iPad has suddenly started showing all images as "negatives"?? How do I get it back to normal??

Settings > General > Accessibility > Invert Colors turn Off.

My ipod keeps searching for network, even when the network info is all set properly. It has suddenly started doing this. Also, buffering forever...

My ipod keeps searching for network, even when the network info is all set properly. It has suddenly started doing this. Also, buffering forever... I have tried to reset the network few times, but not working.

Hello Nazer_502,
I would be concerned too if my iPhone was acting this way. It sounds like it is overheating and not holding a charge. I recommend following the steps listed below when experiencing an issue like this:
Battery life seems short
Click ( www.apple.com/batteries/iphone.html) for tips on how to prolong iPhone's battery life.
Try turning iPhone off and then on again.
Connect iPhone to iTunes and restore iPhone.
If the screen shows a low-battery image, the battery is low on power and needs to charge for up to ten minutes before you can use it.
When charging iPhone, make sure to leave it charging until it is fully charged. You'll know the battery is fully charged when the battery icon in the upper-right corner of the screen looks like this .
Note: When charging using a computer, don't connect iPhone to a keyboard. Also, the computer must be turned on and not in sleep or standby mode. If iPhone is connected to a computer that's not turned on or is in sleep or standby mode, the iPhone battery may drain.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Thank you for using Apple Support Communities.
Best,
Sheila M.

Portege A100 has suddenly started freezing

My Portege A100 has suddenly started freezing for no good reason.
It also has trouble powering on sometimes in that the blue light comes on the harddrive spins up but not a lot happens and the screen remains blank.
Other times it will get into windows and allow me to use it then all of a sudden stop responding completely.
It does this in safe mode as well ad from a cold boot.
The odd thing is that it seems to be triggered physically sometimes but I couldn't swear to this and it may just be a coincidence.
any ideas?

Hi
You description sounds very strange because the issue what you have described happens sometimes. Possibly its only a software malfunction???
How long does the OS runs on the notebook???
What do you think about the reinstallation by using the Recovery CD?
Such reinstallation and fresh OS could sometimes solve the frizzing issues.
But if the notebook will not power up so you should test other suggestion.
You should remove power pack and ac adaptor from the notebook. Then wait several time (10-15min). Put the power pack into the notebook and connect the AC adaptor.
Then start the notebook.

My iPhone has suddenly started sending emails in Courier New (rather than the standard Arial). They appear in Arial when I compose them, but turn to Courier new in the sent folder and when displayed to the recipient. I use Yahoo Mobile Mail. Help!

My iPhone has suddenly started sending emails in Courier New (rather than the standard Arial). They appear in Arial when I compose them, but turn to Courier new in the sent folder and when displayed to the recipient. I use Yahoo Mobile Mail. Help! How can I change the settings so that the sent emails go back to Arial? Thank you!

I'm not sure if it's a Yahoo Mobile mail or an iphone issue... have asked the Yahoo forum but no replies yet... Any help appreciated!

Hello! My MacBook Pro has suddenly started running slow.

Hello!
     I've had my MacBook Pro for since 2011 and it has suddenly started running slow. This has been going on for a month. I've restarted my MacBook several times and even shut it down when I know I will not be using for the remainder of the day. I've tried numerous things to make it run faster including deleting useless files like text documents, pictures, videos, etc. I currently have 92.67GB free of 500GB . I've noticed that when it gets hot it starts running slow or when I play a video game and sometimes when I play videos online.
MacBook Pro (15-inch, Late 2011)
Processor: 2.2 GHz Intel Core i7
Memory: 4 GB 1333 MHz DDR3
Graphics: Intel HD Graphics 3000 384 MB
OS X Yosemite 10.10.1 (14B25)
I've already used Etrecheck to hopefully speed up the process of help.
EtreCheck version: 2.1.8 (121)
Report generated February 3, 2015 at 5:14:44 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,2
    1 2.2 GHz Intel Core i7 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 834
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1440 x 900
    AMD Radeon HD 6750M - VRAM: 512 MB
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 11:18:56
Disk Information: ℹ️
    TOSHIBA MK5065GSXF disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 498.88 GB (92.64 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 499.25 GB Online
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/hosts - Count: 30
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Application Support/VirtualBox
    [loaded]    org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    [not loaded]    com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Click for support]
    [not loaded]    com.mice.driver.PS3Controller (1.0.0d1) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
        /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
    [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
Startup Items: ℹ️
    FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
    Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
    [killed]    com.apple.icloud.fmfd.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [running]    com.VTech.AgentMonitor.plist [Click for support]
    2 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.wdhelper.plist
    5 processes killed due to memory pressure
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.motorola.motohelper.plist [Click for support]
    [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [running]    com.autodesk.backburner_manager.plist [Click for support]
    [running]    com.autodesk.backburner_server.plist [Click for support]
    [loaded]    com.autodesk.backburner_start.plist [Click for support]
    [loaded]    com.leapfrog.connect.shell.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.motorola-mobility.mmcfgd.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [running]    com.VTechLLNService.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.codecm.uploader.plist [Click for support]
    [loaded]    com.divx.agent.postinstall.plist [Click for support]
    [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    uHD-Agent    UNKNOWN (missing value)
    PdaNetMac    UNKNOWN (missing value)
    Monitor    Application (/Applications/LeapFrogConnect.app/Contents/Monitor.app)
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    MotoCast    UNKNOWN Hidden (missing value)
    Launch Nikon Message Center 2    Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
    ConnectService    Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
    Content Manager Assistant    Application (/Applications/CMA.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 25 Check version
    GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 [Click for support]
    OVSHelper: Version: 1.1 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Unity Web Player: Version: UnityPlayer version 3.5.5f4 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
    DivXBrowserPlugin: Version: 2.2 [Click for support]
    Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    EPPEX Plugin: Version: 3.0.5.0 [Click for support]
    DirectorShockwave: Version: 11.6.6r636 [Click for support]
User internet Plug-ins: ℹ️
    BlueStacks Install Detector: Version: Unknown
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
    DivX Plus Web Player HTML5 <video>
    Twitter for Safari
    codec-M
    MacVeXe
3rd Party Preference Panes: ℹ️
    DivX [Click for support]
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        10%    systemstats
         5%    WindowServer
         3%    AgentMonitor
         1%    ConnectService
         0%    AppleSpell
Top Processes by Memory: ℹ️
    399 MB    firefox
    107 MB    Finder
    94 MB    loginwindow
    86 MB    mds_stores
    64 MB    WindowServer
Virtual Memory Information: ℹ️
    368 MB    Free RAM
    1.69 GB    Active RAM
    794 MB    Inactive RAM
    1.16 GB    Wired RAM
    7.15 GB    Page-ins
    322 MB    Page-outs
Diagnostics Information: ℹ️
    Feb 1, 2015, 04:01:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Earth_2015-02-01-160105_[redacted].crash
    Jan 31, 2015, 07:00:56 PM    /Library/Logs/DiagnosticReports/firefox_2015-01-31-190056_[redacted].cpu_resour ce.diag [Click for details]
    Feb 2, 2015, 05:53:21 PM    Self test - passed

If your Mac runs slowly:
http://support.apple.com/kb/PH19031?viewlocale=en_US&locale=en_US
Start up in Safe Mode. http://support.apple.com/kb/PH18760
Reset SMC.     http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836

My iMac Mid 2010 Has Suddenly Started To Slow Down.

Hello,
My iMac has suddenly started to slow down. It was fine just a week ago.. Login time has increased, Applications take a while to start and they can sometimes make my computer unresponsive.
Finder freezes and so does safari.
I have deleted ALOT of old files and things i don't use anymore. I deleted my Windows Partition. I have also tried my options in disk utility but it seems to have not no effect. I also re-installed Mavericks.
I don't know what else to try. Please let me know if there is anything i haven't tried.
Specs:
21.5 Inch Mid 2010
3.2 GHz Intel Core i3
4GB DDR3
ATI Radeon HD 5670 512 MB

EtreCheck version: 2.0.11 (98)
Report generated November 23, 2014 at 11:42:49 AM PST
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:40:21
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 779.00 GB (193.97 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (2.2.7 - SDK 10.7) Support
[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.BlackBerry.driver.USBCDCNCM (1.0.6 - SDK 10.7) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support
[not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) Support
[loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] org.walisser.driver.DWXBoxHIDDriver (1.3.4) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
Startup Items: ℹ️
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[invalid?] com.paragon.NTFS.auth.plist Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.lexmark.bmlaunchd.plist Support
[loaded] com.lexmark.lexnetlaunchd.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist Support
[running] com.rim.PeerManager.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.mice.360Daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
[not loaded] com.rim.nkehelper.plist Support
[running] com.rim.tunmgr.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
Google Earth Web Plug-in: Version: 6.0 Support
Unity Web Player: Version: UnityPlayer version 4.5.2f1 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Facebook Cleaner
YoutubeWide
Facebook Photo Zoom
3rd Party Preference Panes: ℹ️
Fan Control Support
Flash Player Support
Growl Support
Paragon NTFS for Mac ® OS X Support
XBox 360 Controllers Support
DWXBoxHIDPrefsPane Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      2% WindowServer
      0% fontd
      0% coreservicesd
      0% FanControlDaemon
      0% SystemUIServer
Top Processes by Memory: ℹ️
129 MB Safari
125 MB mds_stores
116 MB com.apple.IconServicesAgent
64 MB com.apple.WebKit.WebContent
52 MB Dock
Virtual Memory Information: ℹ️
1.97 GB Free RAM
1.28 GB Active RAM
434 MB Inactive RAM
614 MB Wired RAM
395 MB Page-ins
0 B Page-outs

When saving a jpg it has suddenly started saving as 'file'instead of jpg

When editing a jpg then hitting 'save as' it has suddenly started saving as a 'file' instead of a jpg and can't be viewed as a thumb nail or opened by double clicking. I have to right click and 'open with' and view it through windows picture viewer....what has gone wrong and does anyone know how to get it back to how it should be. I tried uninstalling and reinstalling but no joy...

Thank you Juergen.. you are absolutaly correct.
I had some ...'s in my file name. How silly of me, I have been using photoshop for sooo long I should have realised. Might have been helpful had it come up with a prompt saying 'invalid file name', I have had that pop up before in one program I have used....thought it was photshop, but it didn't do it this time.
Thank you for your help.
Caroline.

On start up i just get a grey screen with the apple logo-this has suddenly started happenin. Please help?

on start up i just get a grey screen with the apple logo-this has suddenly started happenin. Please help?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

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