A solution to Sluggishness/Spinning ball issue!!!

I have a G5 dual 1.8Ghz with 2.5GBs of ram and a 300GB hard drive. I'm running OS 10.2.4 and FCP 5.0.3 and have never had a problem with speed...
Until this week.
Normally I edit footage imported into FCP using a DVCam which stores the files into my scratch disk. But last week I began a project made up of Quicktime files created by Snapz Pro (recordings taken right off the screen rather than imported from a DV camera) and was surprised to find how sluggish navigating and rendering these clips in the timeline was. And that I no longer had preview capabilities.
I assumed the reason was because I recorded the clips using the highest frame rate and image quality possible, and this sluggishness was just a result of the size, detail and quality of the clips.
But then I noticed something...
While having trouble manipulating the speed of a clip I had previously reversed, I decided to export the clip as a Quicktime movie, and saved it as a new file. After dragging this new file into the timeline, I found I was able to change the speed of the clip, preview the change, and render it with the near instant speed I'm use to!
That's when I realized the new clip was a FCP/QT icon file, as opposed to the regular Blue QT icons. And I realized that I never had sluggishness issues in FCP until I used movie files that hadn't first been imported thru FCP.
Maybe there's something different in the archetecture of the regular QT files and the FCP/QT files, making it difficult for FCP to recognize it right away. The quality seems to be exactly the same though, so I decided to export all the clips as one raw QT/FCP file, and voila! Sluggishness no more!
So if anyone out there is having issues with sluggish timelines, no previews and incredibly long rendering time, AND they are using media files that did not originate on your hard drive through FCP, my suggestion is to drag ALL the raw media files into the FCP timeline, render all (may take a while for that), and then Export the entire thing as a Quicktime file.
Then you can trash the old media files, create a New Project, and drag the new QT/FCP file into your timeline with no more sluggishness, no more delays in previewing effects, and no more spinning beach balls every time you try moving a clip from one part of the timeline to another.
Hope this helps

Similar Messages

MacBook Pro Retina showing spinning ball issues even after Main Logic Board Replacement

HI there!
I'm a proud owner of Macbook Pro, 15 inch, late 2013 model. It has 2.6 GHz Intel Core i7 processor; 16 GB Ram, 1 TB PCIe based SSD. The software version is OS X 10.9.4. I have AppleCare.
1. MY mac developed rainbow beach ball issues. Sometimes it'll last for ages. I took several videos of them. I spent hours chatting with online Apple advisors. They did everything they could possibly do: Repair Disk, Repair Disk Permissions, SMC reset, PRAM reset. When nothing worked, I did clean-install the Mac six or seven times. Every time other apps would randomly cause the spinning ball issues. My Mac even restarted all on a sudden because of kernel panic. So at last, I took it to an Apple Store which is a one-mile drive from London. They diagnosed it as a graphics issues and replaced the Main Logic Board and put it to standard testing which revealed no other anomalies. After the repair, I noticed that dock icons remain present for a dew seconds when I restart or shut down the computer. So this time I took it to a London Apple Retail Store. The Genius at first diagnosed it as a display burn-in issues and sent it to be replaced with a new one. However, next day the technician who actually worked on the computer, phoned me saying that they could not reproduce any issues and did not replace the display either. I went to take my Mac back and discovered that the dock icons stuff still persist when restarting or shutting down the Mac. When I drew their attention, they told me that it was a software issue that Apple is aware of. Apple might resolve the issues in the future updates. Well, after getting back to my hotel room, I clean-installed my OS from USB and the dock icon issues were gone. Same version of software, but different behavior.
2. But that's not the reason I'm here. My Mac has again begun to show the rainbow beach ball one day after the repair, when I try to connect to my Airport Time Capsule through Finder in order to selectively transfer files to my Mac. This time the spinning ball would last for a very short time. But if I want, I can regularly reproduce them. I've also noticed this when installing MS Office for Mac 2011 edition. I'm sure I'll get the nasty ball as I use the Mac more and more.
3. I've got some questions: Can it be that during the MLB replacement, some other connectors got harmed? Or the issues are not specific to graphics only? Why didn't Apple find any anomalies during testing? I'll go to Apple Retail Store again, when I get the chance to. Once there, can I ask them for a full replacement of the Mac? Shall they take my request otherwise? I really don't feel comfortable using a shouldered computer which is going to go through many parts replacements.
4. I sincerely need your feedback. Please help me guys out there.

Applecare was no help at all. I called and did the complaint. They confirmed that it is registered to me and everything but essetially told me that they cant give me answers as to what is taking so long. They knew a repair was in progress but wanted to set me up with an appointment at an apple store? (the nearest Apple retail store is Billings which is 240 miles away, or about 4 hours). i tell them its at the repair place and they go on to tell me they can send me a box to mail it in and have it reapir by them.. They are trying to shift the blame to the AASP and his rep. But he said he has been trying with very few answers from Apple as well

Question about spinning ball issues and OS reinstall.

I have a late 2008 white MacBook running Lion. A while back I was having problems with the spinning beach ball appearing anytime I tried to change between apps or websites. I had tried the command+r on bootup, terminal, passwordreset tip to repair the permissions and ACLs. It fixed the issue for a day or two, but that is all. I ended up making the decision to back up my information and reinstall the software. Somehow after the reinstall when I went to restore my data I ended up with two separate user accounts (one was the backup). It really is a pain in the butt to have to switch back and forth between accounts when I need to look for an old file.
Anyway, I am having the same problem again. I never had an issue with my MacBook until I installed Lion. I've gone into the boot menu twice so far today to repair the permissions and ACLs and now I need to do it again. I want to try another OS reinstall, but I was wondering if anyone knew of a way to merge the two user accounts first so that I don't end up with two or three accounts after everything is said and done. I've tried to figure it out myself, but I've not had much luck.

Yeah, I've used the repair utility in the recovery menu. Sometimes when I repair the disk and run it a couple of times I find that the second time there will be even more errors than before.
That sounds like your doing repair permissions. There are certain permissions that will always show when you repair permissions, and are not an error. See this Apple note listing them.
A repair disk, which is different than repairing permissions, should not yield any error messages. If it does, you have an issue(s) that needs to be fixed. You should go back and do a repair disk. It should give you some statistics then tell you everything is OK, or give you error message(s).
Part of your spinning beach ball problem may be your 2GB of memory. Consider upgrading using either OWC or Crucial memory, both which work well in macs. A 4GB upgrade (2 x 2GB) can run $20 to $60.

I have an iMac with Mavericks that is experiencing a lot of "spinning balls" from particularly Mail, Google Chrome, and Word. I took it to the Apple store and it was fast there, at home slow. I have been having internet speed issues, could it be that?

I have a pretty new iMac with LOTS of storage (about 4TB with externals) that is experiencing a lot of "spinning balls of death" from time to time in almost any program that I might have open, but particularly MacMail, Google Chrome browsers, and Word. I took it to the Apple store to be checked out and it was really fast with no issues there. I brought it home and it was better at first but then it started happening again.
I have been having a lot of issues with Time Warner where my download speeds will dip really low, and all I can think of is that MacMail goes and tries to check for email and can't get out to the internet and it locks all the other resources up while it is doing it. It will also take a REALLY long time to even let you look at mail. The folder size is over 13GB (down from 22GB that I just cleared out from - I have a lot of MP3s etc in there) and I will try to get this down to under 10GB which might help, and the mail is on an external drive. I have been told that Verizon is not a shared network but a direct connection to their server, and if I can't fix this then I will try switching to them. If anyone has any direct knowledge on this stuff, I am all ears.

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

Several macbook issues: date and time, constant spinning ball, super slow

I have a macbook w/ several problems. these problems started about 3 months after i got it and have continued to escalate, now becoming REAL problems.
1. The date and time always "stalls". In order to display the correct date and time i have to click on it (top right), the date and time menu appears, and it naturally resets itself to the correct time. It is not a time zone issue. I think this might happen when it falls asleep, which brings me to problem 2.
2. A lot of times when my computer falls asleep, it doesn't wake up when i open it or when i click the keypad to open. For a while this was such a normal thing that i had to take the battery out for a couple of seconds and then replace it in order for the computer to turn back on. Now, i can push the on/off key to sometimes "wake" it back up. This problem is consistent, yet it doesn't happen every time it goes to sleep. this problem happens maybe 5 times a day.
3. my computer is SUPER SLOW. Not necessarily the internet, just overall performance. Typing emails (entourage) and regular mail. Using excel and word, iphoto, etc. Switching from one program to another causes the spinning ball to appear for longer than normal.
Any suggestions would be greatly appreciated. And, i admit in advance, i am not very good at finding my way around the mac, so detailed instructions would be post appreciated! Thanks.
mac 10.4.11
L2 Cache (per processor): 2 MB
Memory: 512 MB

arunodaya wrote:
3. my computer is SUPER SLOW. Not necessarily the internet, just overall performance. Typing emails (entourage) and regular mail. Using excel and word, iphoto, etc. Switching from one program to another causes the spinning ball to appear for longer than normal.
Any suggestions would be greatly appreciated. And, i admit in advance, i am not very good at finding my way around the mac, so detailed instructions would be post appreciated! Thanks.
mac 10.4.11
L2 Cache (per processor): 2 MB
Memory: 512 MB
since you said that you are using excel and word then i'm going to guess that you also have windows on your system... your computer will not function to its full potential running another OS with only 512 of RAM.... you really need up upgrade to at least 1GB for a requirement or 2GB for a much better performance.

Solution! Spinning ball when clicking in timeline

Hello,
some users reported the spinning ball when simply clicking on the timeline. I had the same problem. With just one color bar test picture sequence, the spinning ball was there.
First I realised that I can move the timeline as long as I want by pressing left or right arrow AS LONG as I do not touch any other key. If I do so, I would get a five seconds ball penalty.
Next I tried it using standard keyboard and mouse instead of BT and - voilà! No more spinnng ball.
Sorted.
Regards,
Armin

I have checked the FAQ at this location:
http://docs.info.apple.com/article.html?artnum=42978
but do not see how to trash my preferences. Is there another place where I can find this info?
Any thoughts on why this happens? I opened a new project in FCE 1.0 and was able to import the same clips and play them from the timeline with no problems. Sounds like a FCE HD problem to me.

Everytime I use safari the spinning ball prevents me continuing. Any solution please.

Hi, I have been using safari on my mac now for quite a while with no problems. Today, everytime I try to use Safari it opens ok and then the spinning ball appears and I cannot go further. I can close Safari no problem. Any ideas anyone?

Please enable guest logins and log in as Guest. Launch Safari and test. Same problem?
After testing, log out of the guest account and disable it if you wish.
Mac OS X 10.6 Help: Creating a guest user account

New MBP - endless spinning ball :(

I have had this MBP for about six months. It is a 1.83 Ghz Intel Core Duo, OS10.4.8. I had the spinning ball problem from the beginning, so I upgraded my memory to 1.5 GB. That has helped only slightly.
Lately I have been using it more professionally, more often - Photoshop CS2, pretty big files back and forth, scanning, managing files, etc. I am encountering the spinning ball constantly: navigating between files, changing file sizes, opening files, and especially working with the Bridge (I think the File Browser was better, at least performance wise).
I am really, really disppointed with this machine. It is not fast, it does not perform well, and most frustratingly, as I've stated, I get the hanging spinning ball all the time. It feels like the six year old PC laptop my wife finally got rid of, not a state-of-the-art Mac laptop.
I called Apple a few months back and they said the warranty was only for hardware, and I had to troubleshoot software issues on the Apple site.
I also bought this machine in the States, and brough it here to the UK. (I don't know if that effects my warranty).
I can't work professionally with this product, I thought Apple was better than this - I also have a G5 desktop machine which works pretty well.
What should I do??
G5, dual 2Ghz Mac OS X (10.4.6)
G5, dual 2Ghz Mac OS X (10.4.6)
G5, dual 2Ghz Mac OS X (10.4.6)
G5, dual 2Ghz Mac OS X (10.4.6)
G5, dual 2Ghz Mac OS X (10.4.6)

Christopher, as others have mentioned, your problems are due to running legacy PPC apps via Rosetta emulation. And these are substantial programs with big RAM and CPU appetites.
Rosetta effectively doubles their RAM demands and cuts their performance by about 50% due to emulating PPC instructions on the fly.
The spinning balls are due to page outs in the Virtual Memory system, which uses the Hard Drive to make up for too little real RAM.
The more legacy apps you are running in Rosetta, the more virtual memory is used -- and this affects the responsiveness of all applications, even Intel native or Universal ones.
The solutions are: 1) run fewer legacy PPC apps; 2) get more RAM; 3) make sure you have adequate free space (at least 10% free) on your hard drive to allow VM to work efficiently.
If you fire up Utilities > Activity Monitor you can see which PPC legacy apps are running. Try to get that down to none. Activity Monitor will also tell you how many page-outs are occuring in Virtual Memory. My guess is: alot!

Iphoto 11 spinning balls when viewing photos

Hi - We're pretty frustrated so seeking help here as iPhoto support via Apple Care has not offered a solution to our issue. We have late 2012 iMac 8mb RAM with 3.2 (or 3.4) processor.
We have 3 Nikon cameras; D80, D300S, D800.
The D800 is the newest.
Uploading from cameras into iPhoto works perfectly.
However, when viewing a particular Album that contains photos from all 3 cameras, we get spinning ball and have to wait for up to 30 seconds to go from one photo to another
The spinning ball is random BUT doesn't happen on D80 or D300S photos. Only happens on D800 photos, which makes us wonder if there is a bug in iPhoto. The D800 is supported in iPhoto.
More info: The size of the photo doesn't seem to matter, as this can happen when one is going from a large MB photo to a small one, and visa versa. It doesn't hang on particular photos, but seems to be random.
The D800 is a 35 megapixel camera if that info helps at all. The other cameras are much lower megapixels.
I don't know enough about computers to solve this myself, but iphoto support has not found the problem. I think it's a lot simplier than we think but don't know what to do next.
Apple Care iPhone support had us repair the library and even make a new iPhoto library but we got the same issue.
The album with the issue contains 173 photos, so of which are HDR. It is not getting stuck on HDR photos, but sometimes it can. Like I said, it's random.
When we put that same album into Elements12, there was no issue of spinning balls, so I also wonder if it's the size of the entire library that has something to do with this issue. (the iPhono Library contains 5,000 photos. Support confirmed that there is plenty of free memory so that is not the issue either, but we are going to have the 8mb upgraded to 16MB anyway but we don't believe this will solve anything at this point.
We really wanted to buy Aperture but wonder if we need to resolve this issue in iPhoto first....Thank you & I hope I provided enough info. I tried...-Lynn

Yes, occurs in both RAW & JPEG
Here's what we learned today: when we call up the Album in question (but does happen in other albums but trying to stick with just one for now) it is now confirmed that it's only happening with D800 photos,but doesn't matter the size of photo or whether Jpeg or Raw. Can be either/or.
BUT, once we go thru the entire album of 174 photos, the time lag is gone the second time we view the photos. (no spinning balls & can scroll rapidly thru entire album) Wouldn't this suggest not a camera issue?
If we close out of iPhoto and go back into iPhoto and to that same album, we get the spinning ball delay between some of the D800 photos as before, but also confirm that it doesn't hang up on same photos each time but hangs only on D800 photos.
One more thing that may mean nothing - The abum has 174 photos. The first 100 or so photos were shot with the D80, the next group are D300s, and the last bunch (from photo #145 to 174) are D800, so the hanging doesn't begin until #145, but might not hang until photo 150. It's random, and different each time the album is opened AFTER iPhoto is closed & re-opened. As long as the album remains opened we can even go to other albums & go back to that album & all is still fine. It's just the intial opening of iPhoto each time.
This particular album IS a "rated" album so it has that cog wheel on the album file. Because it contains all photos that my husband rated as "3-star photos", I thought maybe the "smartness" could be the issue, but he has other albums with D800 photos that aren't rated & those photos can also hang...
Hubby has gone out to shoot post-blizzard photos & we'll do as you suggested upon his return & make new iPhoto library! Thanks! Will report back!
Lynn

IDVD Freezes / Spinning Ball of Death

So my iDVD (v5) was pretty much freezing and giving me the spinning ball of death everytime I tried to either create a new project or open an old one. Therefore... my solution was to go out and purchase iLife 6 (w/ the new iDVD 6) thinking would solve the problem. That was not the case.
Pretty much after opening iDVD and selecting; "new project"... the program loads the themes and then displays the main iDVD window... but then spins the ball and does not stop. I am forced to "force quit".
I looked on the Discussion boards and attempted several fixes...
- erasing the iDVD themes and reinstalling
- deleted iLife and reinstalling
- creating a new user account
- using Disk Utl to repair permissions
- finally erasing the plist preferences.
None of these solutions worked. All my other iLife and Final Cut Pro Studio applications work just fine (including DVD Studio Pro - which is my work around right now).
My final solution may be to reisntall TIGER... but I really don't want to do that. Any thoughts would be appreciated!!!!!!
This issue is similiar to the following posting... but those solutions did not work:
http://discussions.apple.com/thread.jspa?messageID=1901849#1901849

Have you tried cleaning out the system caches using OnyX? You can download it at: http://macapple.free.fr/forum/index.php. I have had the same problems. I was trying to use Memorex 16x media. I followed all the suggestions (closing all applications, especially the browser, deleting the iDVD plist file, running Onyx, and repairing permissions, plus switching to 8x media). I have had consistent success since.
I use an external firewire LaCie d2 burner which has a NEC 3500A. But I am still using iDVD 5. I hope this will help.
John Greene
G4/DP 867 MHz MDD Mac OS X (10.4.5)

Imac spinning ball after update

Since last OS X update EVERYTHING I do causes the spinning ball. Cant listen to iTunes, it quits, typing this message I will get the spinning ball. Go on web, spinning ball, processes stop for up to a minute.
Anyone else have this issue and know how to fix ?
<Edited By Host>

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Spinning ball while scrolling through subjects of the in-box

It's getting more often when the Mail is reacting very slowly while I go scroll through the in-box. The spinning ball appears and stays for a long period of time. I first thought it has to do with the heavy contents of the e-mails, but I notice it is also happening while going through the text only e-mails.
Does it have to do with the amount of messages in the in-box ( I have over 2800 messages )?
Any similar experience and any solution? Thanks.

Although using Inbox for archiving purposes is a bad idea, 2800 messages aren’t that many, so that by itself shouldn’t be a problem.
What type of mail account is this (POP, IMAP, .Mac)?
This is probably an index issue. You may want to try the following:
http://www.musingsfrommars.org/2007/03/vacuummail-will-speed-up-apple-mail.html

Slow Mac with recurrent spinning ball of doom

Please help,
My Mac has always been slow since I had it and migrated my PC content to my Mac. I have run EtreCheck and hope that this might illuminate the cause of my issues, but worry that it may not. ANYTHING I ask the Mac to do will be slow and inevitably cause a spinning ball for a while. I have kept the system up to date. I have a lot of photos in iPhoto but can't imagine this can be the cause?
Any help is much appreciated. The Etrecheck output is below:
Many thanks.
Problem description:
Slow Mac with poor internet connectivity and recurrent spinning circle of doom
EtreCheck version: 2.1.6 (109)
Report generated 16 January 2015 20:09:37 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 110
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 10 days 7:54:28
Disk Information: ℹ️
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (226.60 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
8 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
11 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.mcafee.menulet.plist [Support]
[running] com.mcafee.reporter.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.bombich.ccchelper.plist [Support]
[invalid?] com.mcafee.ssm.ScanFactory.plist [Support]
[invalid?] com.mcafee.ssm.ScanManager.plist [Support]
[running] com.mcafee.virusscan.fmpd.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.f-secure.sync.BTCloud.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Mail Application (/Applications/Mail.app)
BT Cloud Application (/Applications/BT Cloud.app)
Internet Plug-ins: ℹ️
SiteAdvisor: Version: 2.0 - SDK 10.1 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
CitrixICAClientPlugIn: Version: 11.1.0 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
SiteAdvisor [Installed]
3rd Party Preference Panes: ℹ️
Citrix online plug-in [Support]
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 272.28 GB
Destinations:
My Book [Local]
Total size: 2.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
      6% WindowServer
      1% BT Cloud
      0% ocspd
      0% fontd
      0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Mail
113 MB com.apple.WebKit.WebContent
103 MB BT Cloud
94 MB Safari
77 MB Google Chrome
Virtual Memory Information: ℹ️
41 MB Free RAM
1.18 GB Active RAM
1.16 GB Inactive RAM
918 MB Wired RAM
54.83 GB Page-ins
725 MB Page-outs
Diagnostics Information: ℹ️
Jan 16, 2015, 01:20:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-01-16-132019_[reda cted].crash

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH 25 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t PlistBuddy{,' 2>&1'}' -c Print' OSBundleRequired 1157 20 ' function f() { n++;sub(/^/,"^");gsub(/\./,"\\.");gsub(/\+/,"\\+");gsub(/\-/,"\\-");gsub(/\?/,"\\?");print|"sort|uniq";};function g(N,d) { if(n<N) print d;};' );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=(\\n%s{:\ ,\\n\\n}%s\\n '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n   '"${p[50]}"'mod date: %s\n   '"${p[50]}"'checksum: %s\n%s\n' '\n   ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' {Privacy,Mode}': %s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' "${p[56]}"\ ' $0&&!/ /{f()} END{g(10,"^com\.apple\.")} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p;' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36}|apple\.launchctl\.(Aqua|Background|System))$/ { print $3":"$2;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' "${p[56]}"\ ' /\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/{f()} END{g(900,"^/System/")} ' ' /\.dylib$/!d;s/(\.|\+|\-|\?)/\\\1/g;s/^/^/p;' "${p[56]}"\ ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");f();} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]"\.plist\t"c[i];g(500,"Launch");} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/(ok.+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :'${p[53]}' "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";if(!$2) $2="'"${p[28]}"'";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[9]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[25]}'||T<'${p[55]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[10]}"'",m);} ' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n   "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n   '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if($2!="="||!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|\-(4[34])?)$/p' ' BEGIN{FS=":"};{ if($2) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else print $1;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil "${p[52]}\\" whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA$|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 "{bundle,mach-o-dylib}"`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info}\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel}\ extensions Heat System\ load boot\ args FileVault Diagnostic\ reports Log {Free\ space,Swap}' (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports User Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors Bad\ plists I/O\ errors Memory\ pressure SMC Shutdowns 'High file counts' );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { Q=5;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo true;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';printf "Revision: %s\n\n" ${p[54]};};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=No;((v['$((i+1))']==0))&&v=;};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Ev "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 22;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;B0&&{ D13 5 5 69 53;D13 5 54 30 56;C4;D23 5 14 12 14;C4;};D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;C4;};D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 7;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 8;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B3 7 7 73;B1&&{ A8 18 26 23;B7 7;B4 0 0 74;C3 23;};A2 18 26 23;B7 7;B4 0 0 74;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 6;D13 25 37 32 31;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 2;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 33;D13 4 8 41 52;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 32;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 1;D23 22 9 37 57;A9;C2 39;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
Part 1 of 8 done at … sec
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The messages won't be spaced equally apart in time, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

7.4.2 spinning ball freezes

I am also having issues with iTunes after upgrading to 7.4.2. I am on a MacBook and use an external hd to store my music. After finally upgrading last week, iTunes opened up fine and I started to download new podcasts. But while downloading it froze and the spinning wheel appeared. After a long while I forced quit (force quitted?) and tried again. From that point on, I can open iTunes and see everything, but when I click on anything, even the scroll bar, it immediately freezes with our friend the spinning ball. Does anyone have a solution for this? Do I need to uninstall/reinstall? Downgrade from a third party? I am not excited abot either of those options.
Thanks.

Yes, same issue and performance loss. I spoke to a tech rep from Adobe at length the other day, and he tells me this is a normal occurance if using the soften skin function. The more adjustments (3 on one photo in my case) the slower the preview/loading will be and the slower the recovery in going on to another adjustment.
I had two other images in the same library/folder that also had the same adjustments on them. After resetting them back to the default, they now load/preview in seconds. The one image I have left with adjustments still takes from 30-60 seconds to preview/load, but only in the develop module.
Jim

And the spinning ball goes round and round...

Wow, all I'm doing is reviewing photos one by one in the library module using my arrow keys to move forward and back. All previews are previously built 1:1. I'm not doing anything in the develop module (enough of the slowness in this module has already been reported in these and many other forums.) I am trying to move through hundreds of images rapidly, marking picks, but I can only get so far before the spinning ball makes an appearance, giving me a signal to sit back and sip some coffee while I watch it spin for a minute or so. I even had LR crash - close unexpectedly - a couple of times. This was never an issue in LR1.
If someone has figured out how to optimize a Mac, step by step, for LR2 I'd love to hear about it because I get the feeling it's going to be a long time before Adobe addresses the many issues that so many are complaining about.
I'm using an iMac, Intel Core 2 Due, 2.16 GHz, 3GB ram. No other application is running.
No, it's not the hottest computer on the market but it ran LR1 just fine. Between this issue and the develop module issues, the frustrations are beginning to mount.
Dan

I'm taking a little break because I'm getting tired of watching my spinning ball. I have just uploaded a 450 shot job, created 1:1 previews, and now going through my rating system. I'm in Library mode with 1:1 previews. I first click through the photos, one at a time, and flag the obvious bad shots for deletion. After that I go through the images, again one at a time, and rank any acceptable with 1-star, I filter on the 1-star and repeat the process with 2-stars. This continues until I narrow my selections down to 4-stars. The problem is that I keep getting my spinning ball. I am not doing anything in the develop module. I'm just going from photo to photo looking at images and applying star rankings.
The most frustrating is that at times I can pause on a photo to study it for maybe a minute. The computer is not doing anything, just sitting there while I examine the photo no zooming, no editing, nothing. I then click on the next image and bam, spinning ball. Haven't timed it but would guess close to a minute or more of spinning. Once it stops I can then proceed to click at a rapid pace, no problem for a while. I've tried counting the number of moves before the ball reappears but it's inconsistent. And yes, I've tried making just about ever optimization move I can find in this forum.
I don't think there is a solution until Adobe address the problem so I'm really just venting. What a pain. I really like LR, I just want it to work better. Please Adobe, no new features for now, just work on optimizing what we have. This is like a great car in badly need of a major tune up.

A solution to Sluggishness/Spinning ball issue!!!

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