A tic/bug inside the Mac Book screen!

Dear Apple,
I bought an apple mac book last August from Kerala on a student plan. I had no complains untill recently, when I was living in Warsaw one night I saw a couple of bugs (tics) scrolling inside the screen!. It was very strange for me and as I was not able to handle it in Poland, I waited till I reached Netherlands. Here I gave my macbook to Xando and official dealer of Mac. They sent it to the service desk of apple in netherlands. They are now asking me for the purchase receipt which I probably lost when my husband's laptop bag including all its contents were stollen this May while travelling by train from Schiphol. How can I get a new purchase receipt? Without it, the service desk told me that they will charge me for cleaning it. Please help me.
with regards
Bindhu C. Thomas
M.Sc GEM (Erasmus Mundus)

Hello OG MacBook,
Welcome to the Apple Discussions!
It is absolutely worth it to change the drive yourself. You can get as big of a drive that you can afford, as long as it meets these criteria.
2.5" SATA-I (1.5Gbps) or SATA-II (3.0Gbps)
9mm and I believe 9.5mm in hight I believe. (and most drives are with in this)
Here are some drives that willwork.
http://www.newegg.com/Product/Product.aspx?Item=N82E16822136314
http://www.newegg.com/Product/Product.aspx?Item=N82E16822136197
There are many others and other manufactures but these have the best reviews at newegg (best computer parts company on the net).
Here is some from OWC (the best Mac parts store online)
http://eshop.macsales.com/Search/Search.cfm?Ntk=Primary&Ns=P_Popularity%7c1&Ne=5 000&N=6895&Ntt=2.5harddrive
I personally would stay away from the 7200RPM drives as they will not gain to much performance in your case. They run faster, hotter and burn up more battery power.
You may think about purchasing an external firewire enclosure also to clone you drive before swapping it out. This was you clone your drive then put it into the Macbook, boot and you are up and running.
Then you can put your old 80Gb drive in to the enclosure and then you have an external drive for backups or file transfers.
The instructions for this upgrade can be found at iFixit, it is a relatively simple upgrade.
http://eshop.macsales.com/Search/Search.cfm?Ntk=Primary&Ns=P_Popularity%7c1&Ne=5 000&N=6895&Ntt=2.5harddrive
If you decide to go with creating a clone of your system before install let us know and we can recommend some enclosures and free backup programs for you.
Total cost for upgrading the drive with enclosure... $150.00
Total cost for having more space for pictures, movies and music... Priceless!
Message was edited by: iyacyas

Similar Messages

Is there a way to rotate screen shot pictures on the Mac book?

Is there a way to rotate screen shot pictures on the Mac book?

You can rotate a screen shot, by opening it, (Preview is the default) un the menu bar Tools click rotate.
If you mean convert if from landscape to portrait, none that I know of.

Anyone help mac book screen White with a question Mark in the middle of the screen .matthew

Can anyone help my mac book screen has gone White with a question Mark in the middle of the screen .Matthew

Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

Word 2011 for Mac Book pro - I have found that my cursor disappears sometimes when I click on a toolbar function. I found out it is a bug, that the Mac loses 'focus'. I can correct it temporarily by clicking on Format - Font - Cancel. Any info?

I have Word 2011 on a Mac Book Pro and have had problems with a dissapearing cursor - it makes editing tricky
After googling it I found out that there is a bug where the Mac loses focus if you click away from the document - it also does this with italics according to other users.
I had a play with it and found out that when I click on the toolbar in a document where this happens, the cursor disappears, e.g. changing font colour etc. And then, when I click on Format - Font - Cancel it returns
I'd be interested if anyone else has a comment to add, please do
thanks

BTW (speaking as a Dad of 3 daughters in Grad school) if you don't already have and use a DropBox account, or some other similar online "cloud" based backup of your school documents, you should start doing so immediately. By keeping all of your important documents in the Dropbox folder on your computer, you have instant access to them from any other computer (or iPad), should you be w/o your computer while in for repairs (or if, God forbid, it is stolen). It's free for 2 GB of online storage, which is more than enough for a few years worth of Word documents, etc. (If you get other people to sign up via your email "invitation", then Dropbox gives you even more free storage space.) Every time you close a document, it is updated on the Dropbox servers (encrypted), if it is in the Dropbox folder (assuming you give it a few seconds to update before turning off your computer). Do a google search of "Cloud based storage comparisons" to compare the amount of free space each of the competing services give you.

Yosemite downloaded and installed than Black screen. all we have is a black screen. Traveling in Indonesia so no Apple store nearby. The screen does not respond to reboot in safe mode. Can anyone help to get the Mac Book Pro up and running again?

We are in indonesia travelling and after downloading and installing Yosemite, on our next restart the screen went black and responds to nothing. Tried to reboot (shift key) in safe mode after first crashing the system but nothing responds except for the opening chime. Toal disaster so any help will be greatly appreciated. Judging by the comments I have read, Yosemite seems to have many issues for us to look forward to, if and when we can bring back the Mac Book Pro to life.

See if you can boot into the Recovery volume (boot with the Command + R keys held down). There you can reinstall the system.

I use a 27inch lcd screen. what do i have to do to close the mac book when using the big screen????

i use a 27inch lcd screen. what do i have to do to close the mac book when using the big screen????

Here is Apple's instructions:
http://support.apple.com/kb/ht3131
Regards,
Captfred

I have the mac book air and when I turn it on its a light blue screen with a flashing folder with a question mark on it and I cant get past it. Anyone know about this?

I have the mac book air and when I turn it on its a light blue screen with a flashing folder with question mark on it. Any one know how to get past it?

The MBA is trying to tell you that it is not able to find a bootable system
Either the file is corrupt or access to the storrage has failed
I would start by seeing if it will boot with Command + R depressed

Just bought the Mac Book Pro 17" - set up all OK but the applications are only showing on a small screen size, not full screen - the background is still visible as a margin - how do I take the view to full screen corner to corner so to speak.

Just bought the Mac Book Pro for my photography - set up and running last night, but the user screens ie Hot Mail, safari etc.. are only half size sat on the background - I have exhausted the help and calibration log...surel this must be simple to fix...any help out there..thanks..Paul.

Have you just moved over from WIndows?
This is standard on Macs. The ability to see more than one window at a time. Some apps - like iPhoto, Aperture etc - have a Full Screen mode. Check out the View menu.
Drag the lower right hand corner to resize the window.
Regards
TD

Why my screen is keeping black screen when i leave the mac book with few hr

when i leave the mac book pro on a few hours, it kept black screen. i try to press any key and open button, it kept no response. after 3 mins, i press open button again. the mac book appear off. so i press the open button again , it open.
do i need to change a new mac book pro in this situation? because this is my new computer, i can change a new one within 10 days.
plz give me some suggestion, thank you!!!

In actual fact this seems a bigger problem than I thought. Linking the two computers via the Thundernolt cable and selecting cmd F2 no longer shares the screen at all and Apple say it may not be able too in Mointain Lion - What are they playing at, hundreds of customers link computers together and share the screens - Lets hope they are wrong and tell us what we need to do other than move back to Windows.

HT3964 Finally got to the reset SMC step and this worked. Powered the Mac Book Pro A1150 on the following morning and again grey screen and this time the SMC reset refuses to work!

After following the Apple knowledge base support notes on resetting the SMC I finally got to the reset SMC step and this worked. Powered the Mac Book Pro A1150 back up on the following morning and again grey screen and this time the SMC reset refuses to work!
The battery still as before indicates not charging and no lights on the battery pack confirm this along with the system profiler which suggests the battery should be replaced. The charger itself actually works ok.
Any further advice would be useful.

Replace the battery.
AHT http://support.apple.com/kb/HT1509
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

I have a digital voice recorder with a 3.5mm mic and headphone jack and want to transfer some recorded lecture to my mac book pro. The mac book does not have 3.5mm jacks. Does anyone know if a jack to USB converter would work?

I have a digital voice recorder with a 3.5mm microphone and headphone jack and want to transfer some recorded lectures to my mac book pro. The mac book does not have 3.5mm jacks. Does anyone know if a jack to USB converter would work?

Is there a pattern to the time of day or other detail that may be
traced back to a OS X system cause of this odd phenomenon?
Are there any copies of system files on any of the attached USB
external drives? Any libraries, such as iTunes, iPhoto, etc?
Once the drives are indexed by Spotlight, are their permissions
ignored by the OS X? Content, if neutral, should not affect the
wake or sleep cycle; especially if they're ignored by the OS X.
Could there be a bad cable or other component? If so that would
be a difficult process of elimination to detect it. Usually replacing
most suspect components in the USB stream (external to Macs)
is a rote way to mechanically test that idea; & not 100% sure.
Does the equipment all have a good ground to the utility or house
electrical field? An intermittent ground may affect more than sleep.
Hard to say at this point. Maybe a late-night talk radio guru on
remote viewing could peer into your situation and sleuth it out?
Sorry to have run out of ideas, but the process must be electrical
& mechanical to some extent. - Or perhaps odd software inspired.
Do you have any phone-home spyware items inside, just jumping
at the chance to spill your information? Little Snitch may help.
PS: Perhaps the computer needs to go into Apple & have a genius
or product specialist at AASP test the unit thoroughly... BlueTooth?
see:
https://www.google.com/?gws_rd=ssl#q=Wake+reason:+XHC1
Good luck & happy computing!
edited 2x

Hi, I'm considering gettting a mac book pro. I've been a pc user. I want to know anyone's opinion on the mac book pro compared to a pc.

I'm considering buying a mac book pro. I want a few opinions about the mac book pro compared to a pc. I've been a pc user. How do you rate the mac compared to a pc?

michaelfromnorth miami beach wrote:
I want a few opinions about the mac book pro compared to a pc.
With Mac's, there are less software and hardware choices, Apple almost demands you upgrade the operating system (paid) annually now, then inflicts all sorts of unexpected UI changes etc., and breaks your third party software/hardware.
With Windows you might have malware, but on Mac's the pain comes with constant OS X upgrades and bricking of third party software, it's like Apple has no stability.
DRM is becoming standard issue, you can't install OS X on your own via the disks, it has to be downloaded from Apple now.
OS X is turning into iOS that's all controlling, all Apps are copy protected, open source software is not allowed.
Hardware quality is mixed now, 13" and below have cheap low res glossy screens like any other $400 Walmart PC, the 15" and up high res anti-glare are very nice models.
OS X is just a paint job on hardware with Apple "oh a new OS!", it's not a stable long term operating system in the sense that Windows versions are which you can set it up, make a backup and go on nearly forever.
At least with Windows one can reinstall the OS and get updates for 10+ years, all one has to do is buy quality long lasting hardware from a huge choice of vendors.
So value wise, hardware and software choice, 3D gaming, business world, standardization etc., Windows 7 is pretty sweet now. Vista and XP of course were terrible.
Apple's OS X Lion is terrible, it's the beginning of the end, a transition to locked down iOS X on Mac's and Apple's exit from the "computing" market into something only for consumers only really based on the closed iOS concept. They are really going overboard on this, pushing the App Store in your face when you do searches and everything.
The "candy like" OS X interface gets kind of tiring, it used to be we could avoid a lot of it, but now Apple is pressing it more into one's faces. So forget having a professional or mature look about OS X anymore.
The App Store is like something made and to appeal to children and Toy Story cartoon watchers, not appealing to mature serious people.
OS X is pretty and all, the high quality screens of Mac's make OS X look nice and attractive, but I also run Windows 7 on my Mac and it looks just as great, Windows also has a more mature looking UI.
All in all there is really no advantage to getting a Mac over a PC anymore, since with Win 7 Microsoft provides the free Security Essentials and System Restore to make disks and images to restore one's own machine themselves easy as pie.
I'm a long time Mac user, from day one, because Mac's were innovative and more secure than Windows, however Apple has tarnished that image when I found out they were not issuing security updates for older OS X versions and not fast enough for Java, (they control) which resulted in a 600,000 botnet of Mac's called Flashflake.
Sure finally Apple issued a security update for 10.5 users, but on Intel processors only, not the zillions still on PowerPC processor Mac's.
Apple is so much about change to sell hardware that they burn bridges behind them, hopefully that will change now under Tim Cook's rule, (Steve Jobs died) I suspect it will.
Apple's OS X market share has been decreasing, not because Apple isn't selling things, but rather a larger portion of it's users are now using iOS devices instead of Mac's.
Before iOS arrived, it was 10% of users on OS X/Macs, now it's 4% iOS and 6% on OS X/Macs as recorded outside of China's Great Firewall.
I guess the positive thing is, I've only got one piece of malware on my Mac's in 24 years, however I've spent about 10x more for my computers over the years than my PC using friends have because of all the Apple hardware and OS X changes draining my wallet.
For instance they changed video out from DVI to Dual DVI, to Displayport to something else and now Thunderbolt, it's just insane you can't go back into a Apple store and pickup a piece of hardware anymore or older OS X, they start pumping you to change this or that and don't tell you what's it's really going to cost in the end to upgrade everything.
I swear they want us to turn over our machines every two years now like a iPhone or something.
If your a smart PC user, you know then what hardware to buy and how to reinstall Windows yourself, I don't see why you would give up so much hardware and software choice to use a locked down, DRMed Mac that's designed for newbies and children mostly and exiting the "pro" type market more and more every year.
If you think my compaints about Apple above pale in comparison to your experience with Windows 7, then by all means get a Mac, bring a fat wallet and they will be all over you like any high end fashion or Gucci store would.

Is the Mac Book Pro worth the purchase?

Hey there,
I have a G4 Titanium laptop, and the LCD is starting to fritz. I'm going to get it repaired, but I'm also considering just chucking it and buying a new machine. What do you recommend?
Is the Mac Book Pro worth the purchase?
I just went and looked at the 15" mac book pro at CompUsa, and the machine was so hot around the trackpad area I was shocked. That was a bit of a turnoff for me.
Should I just get the smaller Mac Book? (altho, I hate the shiny screen.)
Is it best to just wait until January and hope for some better machines??
Help!!!
Thanks!

I agree with Brody. Rumor sites have been proven wrong, very wrong in teh past, often. What hapepned to that ipod video that was supsoed ot be otu on teh 30th aniversary, abd before that at soemthign else, then at wwdc? OH yea, it didnt show up, at all
Also as for his 'price comparison' thing it is the same with all machines. The Pro has better video (much better.. though could be better), a better display amonth other small features. It is roughly 800$ more. Now, compare a dell nspiron E1705 - code du0 2.0ghz, 100gb, 1gb, integrated intel graphic chipset, 17" priced at $1499 to a XPS M1710 - codeduo 2,.0ghz, 1gb, 100gb, 17uxga+ display and 512 7900gtx at $2915. Non-integrated graphics, and a good chipset though the 7900gtx does destroy the punny junky x1600 (so take off say 400$ to be more fair) the price diffrence is roughly the same when teh better display si thrown in as to apples 12 vs 15 with higher res and better viewing angle. A decent video chipset for laptops are way more then a regular video card when changing it, displays also don't come cheap.
If you need the power of the mbp for say motion or more professional use on the road (try using a 12 for professional graphic dev or other fields it is more then annoying... i used a ibook prior ot my pb and couldnt do it, i returned it wiht in 2 weeks), powering a better diaplay and whatbe it else i'd suggest getting one. if you do not need it and can live with teh 12" get the macbook.
In the end it is yoru choice, but as we've said don't go by rumors of if or when better cpu will come out as technology advances rapidly unfortunatly, espcilly when there is no officialo word as to if they will go to it.
best of luck on yoru choice!

Bug fix for Mac book wireless - problem solved!

Aparantly there is a rather large number of folks out there who've discovered this dillema with wireless not working very well at this point on the Macbook.
Well, I can attest there is one very good solution out there for this issue. This application called Sonar Theater from www.sunray.tv includes a bug fix for the wireless connection issues with Macbook in their latest 1.5 release of Sonar Theater.
I downloaded it, put it into my start up folder and waalaa! problem solved. I've haven't any more issues with dropped wireless since - it's been running constantly for over 2 weeks now.
I haven't even attempted to touch my router configuration - don't need to.

Welcome to the better life of Macs. I am using Sonar Theater too and it's been working very well for me. In fact, I'm getting hooked on just texting a message to my Mac book to fire up user sessions now. I think if you give the Mac Book some time however, you'll find that there really is no comparison to PC's. Your life overall is going to just keep getting better as you dig in to the resources available to new Mac users.
I'm sure it seems confusing to PC users at first, but here's how to set up any application as part of your startup sequence. It really is extremely easy and simple compared to the PC world. Oh and by the way, in reality, Mac users refer to this as your login sequence. So, at login time, you can do a multitude of different things for each user account you might want to set up. Naturally, you can choose to share or not share applications and data between these user accounts on your Mac too....
Mac OS X 10.3 or later
1. Log in as the user who wishes to have a login item or as an admin user.
2. Choose System Preferences from the Apple menu.
3. Choose Accounts from the View menu.
4. Click the name of the user.
5. Click the Startup Items button
6. Click the "Add {+}" button.
The item you selected will automatically open the next time you log in.
there are several ways to get good info from the apple community on tips and tricks as well. you should just try the apple os x web site...here,
http://www.apple.com/macosx/resources/
happy mac-ing!

Is normal in the mac book pro with the retina make fan noise al the time ?

Is normal that the new macbook pro with retina make fan noise all the time?

Hi everyone.
I just bought an mac book pro retina , 15 inches , 2 GHz, Core i7, 8GB 1600 MHz DDR3. I'm a programmer , so, I really don't give to the mac book an exhaustive use, so the performance of the machine is good for me. But recently , I discovery some kind of issue : a noise fan when I reproduce a video from Internet, in full screen mode.
I download the iStatus Menus program for mac, to has a complete dashboard of the situation , and I got this :
1) When recently start the mac book, the statistics are
All in order, the revolutions of the fan are OK, no fan noise at all.
But , just opened a video in full screen , a few seconds after opened start it, the machine increase the temperature from (normal) 40° to 98° (so high), and the statistics change dramatically , as follow :
As you can see, the fan revolution increase 3x , from 2000 to 6000 . The use of Google Helper increase over 200% . And obviously the noise fan make me crazy,
I've only seen this "issue" on that scenario, ( internet video full screen reproduction ). That's not happen , even when many applications are open.
Should I worry about this ?, or, this is a normal behaviour on the machine ?.
I'll appreciate any advice or answer.
Kindly regards.

A tic/bug inside the Mac Book screen!

Similar Messages

Maybe you are looking for