A track that I bought from the store only play partially as if it didn't completely download. This was some time a go and there is no record in my iTunes account of its purchase. Any thoughts to a solution?

Hello Kim,
You may want to consider deleting and redownloading the affected songs from the iTunes Store.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
All the best,
Allen

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I have purchased itunes match but the cloud will not load on my ipad 4.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again?

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.

You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.

HT201272 Where do I get the serial number and product key for the version of AutoCAD LT for Mac that I bought from the ITunes store?

Where do I get the serial number and product key for the version of AutoCAD LT for Mac that I bought from the ITunes store?

The iTunes Store doesn't sell software for the Mac. I presume you mean the Mac App Store. To the best of my knowledge, no software sold in the Mac App Store has serial numbers nor product keys. For what reason do you think you need them?
Regards.

ITunes cannot transfer movies bought from the Store onto the iPad.

I have an iPad Mini and iTunes cannot transfer movies bought from the Store onto the iPad.
'Manually manage videos' is ticked but then after each sync attempt it goes back to being unticked.
'Sync only checked songs and videos' is also ticked and remains so.
When I choose the movies to put on the iPad, it gives me an indication of how much space I have (enough), lets me sync and then goes back to zero.

thanks jolieteddie,
FYI, I searched the side pane here after asking this question. It seems someone gave an answer that worked for me. I could not drag and drop a pdf from the desktop into iTunes or the Ipad2 directly for whatever reason. However in iTunes on the main menu under Files>Add, I could navigate to the desktop and add the pdf that way, then sync Books with the iPad. This worked!
I've attempted in the past to drag and drop videos, etc into iTunes and the iPad with no success. Somehow it never occurred to me to add them this way. Doh!
Good tip.

Hello, I just downloaded ios 8 for my 4s iphone and now it will not connect to itunes on my mac. Any help will be greatly appreciated.

Hello, I just downloaded ios 8 for my 4s iphone and now it will not connect to itunes on my mac. Any help will be greatly appreciated.

Hello wedge60,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device recognition issues:
iOS: Device not recognized in iTunes for OS X
Follow these steps to resolve your issue:
If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
Restart your iOS device.
Restart your Mac.
Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
If an iTunes update is available, apply the update.
Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Try another USB cable.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I can't get my itouch and iPad to sync to transfer the videos that I bought from the iTunes store

I cannot get my iPad to sync from my iTouch. I went to the setup and they said it would work when I got on my own wifi. Yeah right, all of my videos purchased from iTunes are still on my itouch and not on iPad ?....

You can't sync from an iPod to an iPad (or vice versa). If the videos are not on your computer's iTunes then you can copy them from the iPod to your computer's iTunes via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) and you can then sync them from your computer to your iPad (depending upon what country that you are in then you might also be able to re-download them directly on the iPad via the Purchased tab in the iTunes store app).

ITunes can't locate the songs that I bought from the iTunes store on my new computer

I just got a new computer today and I backed up all my songs from old computer onto an external hard drive. When I sent my songs over onto my new computer and freshly downloaded iTunes, the songs that I actually purchased from the iTunes store won't play. It says that the item cannot be located.

Hello, brandma4.
More than likely iTunes was set to read the media on the external drive. If this is the case and the drive is not connected when attempting to play music, you will receive these alerts. The other possibly is that iTunes is not directed to where you placed the media on the computer. Here are the best troubleshooting articles that direct you on how to correct this issue.
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Cheers,
Jason H.

HT203167 I got a new iPhone 4s and I lost all my ring tones that I bought from the iTunes store how do I get them back

I lost ring tones that I bought when I got this new iPhone 4s how do I get them back

tlynnbrit wrote:
No I have notbeen syncing to my computer..I Had just gotten the phone and hadnt had a chance to yet. Sorry..mycomputer is old and slow.
Sorry. Your info is gone.
You chose to set up your iphone from your daughters backup.
The iphone is designed to be synced with your computer regularly. You should have set up syncing from day one.
As you have failed to sync your information, it is gone.
Very sorry.

My Itunes library deleted all my music except two of the songs I bought from the store. They're all still on my phone, but I can't seem to be able to move them all back. I can get the music back another way, but I want to prevent it from happening again.

I'm not sure why it deleted everything. I had rearranged and cleaned up my desktop earlier, but I know for a fact I didn't delete anything. Now, I go onto my Itunes and only two songs I bought off Itunes are there. I had more that I bought, but even the ones I took off my CDs aren't there anymore. I had over four hundred songs and they're all gone. I can put all the music back on because I have it saved elsewhere, but I want to prevent this from happening again. Does anyone know what might have happened? I really want to keep using Itunes, but its becoming more of a hassle than anything.

See Empty/corrupt library after upgrade/crash...
tt2

I have just purchased a new pc and when I try to play 2 separate albums that I bought from the itunes store I get a message that my computer is not authorized. I then follow the steps to authorize it and the same thing happens when I attempt to play this

Just purchased a new pc with windows 8. Transferred over my itunes. With 2 different albums in my library, when I attempt to play this music I get a message saying my computer is not authorized. I then sign in to authorize the computer, itunes tells me it is indeed authorized, I attempt to play this music again and I get the same "your computer is not authorized" message again, and again....
Any help out there on this one would be appreciated. If my question is not clear enough I will attempt to help.
Thank you,
mike

Delete and redownload them if doing so is free in your country.
(106637)

How can i download an app that i bought from the app store but is no longer avalaible?

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First, make sure that sync automatically is disabled: iTunes>Preferences>Devices. Then connect your iPad, do not sync, right-click in the left device pane: Transfer Purchases.
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The following Knowledge Base article should provide the information you need to help resolve your issue:
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A track that I bought from the store only play partially as if it didn't completely download. This was some time a go and there is no record in my iTunes account of its purchase. Any thoughts to a solution?

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