A user can only see the public area in a collaboration room

Hi all,
We have experienced that a certain user can only see the public area of
a collaboration room although the user has member rights to see more
content.
We have tried to remove the user from the room and add him again. It
did not help.
Other users have been added before and after this user without problems.
What could be wrong with this user?
Regards,
Ashwin

Hi Ashwin,
Check the roles and the groups by this user.. Is the same of the others users?
Regards
Eduardo

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A user can only see the public area in a collaboration room

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