A/V out-of-sync issue for FCP captures

I've read many of the out-of-sync posts on this board, most of which seem to indicate that the problem is usually caused by either dropped frames, bad timecode breaks, edit errors, or disunity between FCP capture and sequence settings, compared with audio sample rates for the underlying files.
My files, shot on my Panasonic AG-DVX100A in 24pa mode, result in perfect (except for the anamorphic screen size - see my next post!) Quicktime movie files, in perfect sync. It's only when I create clips from those files in FCP that the video and audio go out of sync. And the out-of-sync drifts; that is, the further you go in the clip, the more out of sync the sound and the video gets.
My camera is always set to the 24pa mode, which, by default, records only in the non-drop-frame mode, regardless of any other camera settings I may have selected. The audio settings in my camera (and in the resulting underlying QT files that are created when I capture in FCP) are 16-bit integer and 48.000 khz, as they are in both my FCP sequence presets and capture presets, so I don't think it's an issue of conflicting sample rates. My device control presets are for Firewire NTSC NDF (non dropped frame).
Given the above information, does anyone have any idea what else I might be doing wrong? I've already shot hundreds of hours of footage last year that worked fine. I don't know what I changed to cause this out-of-sync problem now, but I'm going bald tearing out my hair trying to figure it out.
Thanks in advance for your help!
- Mick Raton
Dual 2 GHz PowerPC G5 Mac OS X (10.4.7) 5 GB DDR SDRAM; Final Cut Studio 5.0.4; Panasonic AG-DVX100A

The dvd recorder was in the loop when the sync issue showed up. the dvd was in sync but the live stream, next in line, was out of sync. I have returned to using the older machine with xp. (the lap top is running vista) The older machine is a desktop which requires more space on the production table and time to set up.

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Anyone noticed Quicktime 7.4.5 causing out of sync issues for online vids?

Since 7.4.5 all Quicktime video clips I view online in Safari have audio out of sync with the video (by perhaps four frames). Anyone else seeing this?

I do not use Safari. However, I have no problems w/out of sync issues using the +latest versions+ of FF, Camino & Netscape.
Have you tried other browsers to rule out Safari as being the culprit rather than QT? Are you using the latest version of Safari?
What troubleshooting methods have you tried to resolve your issue? Need this info to avoid the +"been there done that"+ senareos.

Audio sync issues in FCP X

Here is the scenario: The video shoot is an interview format. I recorded my audio externally using the Zoom H6. The sample rate was set at 48kHz, 24bit.
The camera used to shoot the video was a Canon 60D. It appears that it recorded its audio from the internal mic on the cam at 48kHz. The frame rate was set to 1920x1080 @ 24fps.
I bring the audio and video file into my project on FCP X and sync them to my slate. Slowly but surely the external audio starts to fall behind the video.
Project settings for FCP X are: 1920x1080 | 24fps. Audio is Stereo | 48kHz.
Please help! What am I doing wrong here?

Hi FCPX & Apple...
I searched the internet to see if I can find this issue and came to this site. So created my account and logged in and adding my bit (apols for my name that appears...completely accidental! )
There is an issue with FCPX - ver 10.1.2...I'm convinced...(I bought a iMac 27" full spec machine in Feb 2014). Very recently I've been working on a show reel and I have imported a file (short film). I set the project to the film's settings ie.. "set based on first video clip"...(1920x1080 24p, 1080p HD), audio rate bit 1536. When I play the film in FCPX the audio "hic-cups"..."dips to silence"..."drops-out" briefly and very frequently all the way through (approx 15 mins long film)...note: audio set is at stereo 48kHz.
I also have a version of the film in 2048x1240 24p at 2k, again Stereo 48kHz...and this does the same audio "drop-out" all the way through.
So I went off trying to see what was happening. In the main story timeline...do this...
...Control-click on the picture...and select "Detach Audio" so that audio and video are separated...then...play the film/file where those audio issues occur...you'll notice that the audio still glitches i.e. still drops out frequently...
...now...
...click on the video component and press "v" to effectively "grey it out" so you do not see any video in the Viewer but your audio is still "active"...now...go back to the area where you believe the audio "glitches"/"drops-out"...and play it again.
...it plays fine...no issues!
...To prove it to yourself...as you play the film/media and with the video component highlighted...press "v" on/off to activate the video only and notice that the audio plays fine (no "drop-outs") when the video is deactivated...but the "drop-outs" are return when the video component becomes active again (press "v" again)!
The video component is affecting the audio component in FCPX! When you output to any file format, these audio glitches disappear...hence an software issue!
FCPX / Apple Please Fix! It's driving us crazy!

Audio drifts out of sync encoding for DVD

I am using Compressor 3.0.5.
I have a DVCPRO HD file I'm trying to encode for a DVD.
Even if I use the default settings in "DVD: Best Quality 120 minutes," the audio and video are completely off by the end by several frames.
The source file was generated from FCP6.0.6, and that file doesn't have any drift issues. I have even successfully used Compressor to encode an H.264 file with no drift using the exact same file.
Why then are the m2v and the ac3 files so off then? They are even different lengths by several frames.
I've tried re-encoding the audio separately at 48K 24bit, (same as FCP settings) and that generated an ac3 that was 32 frames longer than the video, which was exported with the exact same in and out point.
I've even tried breaking it up into 5 separate reels to encode each one individually and then join them in DVDSP, but then each of the 5 separate reels are each off as well, anywhere between 5 to 8 frames by the end.
I spoke to Apple tech support, and they don't know why this is happening. Yet I see many people who have this experience and I can't find the solution. Please help!
I read one post that mentioned it might be using a cluster and multiple cores, so I'll try using a single next, but if anyone has a solution please let me know.
Thank you!

I've had the same issue. It seems to only occur when outputting a 23.98 sequence to Compressor using the cluster.
Another related question: Do the sync issues occur whether you use a reference Quicktime or self-contained?

Bizarre out of sync issue

This question is mixed FCP and DVDSP, so it's O/T on both forums, but here goes:
I have a 97 minute feature. Shot HDV. Edited ProRes. Exported via Compressor using MPEG 2 and Dolby. Using Mac Octo.
On the resulting DVDs the 2 pop is in sync, then it loses sync by about 3 frames for about 10 minutes, comes gradually back into sync and then, about 10 minutes before the end, creeps out of sync by about 3 or 4 frames again.
I have checked the original FCP timeline. Perfect sync all the way.
I have checked the Exported ProRes file in FCP timeline. Fine.
But when I pull it into DVDSP, it is out of sync when I look at it in the simulator and burns as described.
I have tried compressing sound and picture separately, but it doesn't make any difference.
Can anyone advise me?
Wacky, huh?
Harry.

used to have a prob like this with older versions of compressor. The work around I used was to export the audio from fcp as an aiff then compress it to ac3 from the exported aiff. If compressor still gives you a wacky file use a another program to go to ac3, such as FFmpegX.

XMPSES file extension and Out of Sync issues

I captured a VHS tape to an AVI. If I watch this file using Windows Media player, the audio and video are in sync. I then imported the AVI into PE11 and created a video project. I selected the MPEG option for Computer under Publish+Share. I did not change any settings. The preset is NTSC DVD Standard. When the project was complete, I now have two files
FILENAME.MPG
FILENAME.MPG.XMPSES
Also, when I play the .MPG file using Windows Media player, the audio and video are out of sync. The audio is delayed by a couple seconds.
I am using Windows 8.1
Does anyone know why PE11 creates the two files? Is this related to the sync issues?
thanks,

uberjaeger
That .xmpses is an informational file attributed to Adobe and described as a Premiere Elements DVD Marker File (has information about DVD marker project, chapters, titles and scenes). I can confirm its existance. I do not suspect that as the source of your out of sync audio in your Publish+Share/Computer/MPEG with NTSC DVD Standard export.
How did you capture the VHS tape to AVI and what type of AVI did put on the Premiere Elements 11 Timeline....DV AVI? If DV AVI, was it type 1 or type 2?
What were the properties of this import into Premiere Elements 11 - 720 x 480 4:3 @ 29.97 interlaced frames per second or something else? What did you use for Add Media?
What was the project preset of this Premiere Elements 11 project? Did you set the project preset to NTSC DV Standard manually before the Add Media or did you let the program automatically set the project preset based on the first video drag to the project's Timeline? If the program took charge, what did it set? Please see Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio (even if grayed out).
If you take your Timeline directly to Publish+Share/Disc/DVD disc, does the DVD-VIDEO standard on DVD disc play back with out of sync audio?
By the way, do you have the VLC Player and does your mpg play back with audio out of sync there?
Let us start here and then decide what next.
Thank you.
ATR

Audio Sync issues since FCP 4.1.1

I'm going to give a brief description of my problem and I just need to know a few things.
Now, Batch, Clip capture all give the same results. Panasonic AJ-D250 deck capturing into final cut 4.1.1 through to 5.0.4 via firewire. It doesn't matter what kind of mac and how much memory it has because it has happened on 3 different macs all the way up to the new G5's purchased 6 months ago, starting from a G4 866. I have tried everything, changing the settings on the deck, following panasonic technicians specs on what the deck settings should be (which I recieved a few different settings each time) Changed every setting in final cut pro, different firewire cables, heck we even have 4 AJ-D250's and they all slip out of sync after 20 minutes (7 frames out of sync) and slippage increases with time. Installing FCP 5 for the first time it was out of sync 5 minutes into the capture.
According to Panasonic, it's apple problem. They also said that apple knows about it and says it's their audio codec.
What I would like to know is where do I find this audio codec. Supposively (because I haven't been there when this happened) everything was good with FCP 3.0. So that being said can I use that audio codec with FCP 5.0?
I know it's FCP because I have used quicktime to capture the clips...perfect capture, I have use myvcr to capture the clips...perfect capture, when we had iMovie installed...perfect capture.
And to add to that depending on the DIF setting in the VTR, renders different but consitant results in the audio capture, DIF Audio=DVCPRO (audio drop out 'flatline audio' for 1.5 frames randomly throughout capture) DIF Audio=DV (audio spike for 1.5 frames randomly throughout capture) None of this happens with the 3 above mentioned programs-quicktime, myvcr, and iMovie.
Any ideas?
Andrew

Is this the 12 bit audio problem?
Patrick

Canon cameras have audio sync issue with FCP?

My mini dv deck died on me so,
I am using a small palm size Canon mini dv firewire camera to transfer about 50 tapes.
I am having a weird audio sync issue.
Sometimes the capture footage plays down in sync - I pause>scroll>play - and it's suddenly out of sync. This keeps happening. Sometimes it plays in sync. Other times it does not.
Because it's hit and miss- I'm not sure I can even re-sync.
I imagine it could be the media drive (internal)- but I have other video files on this drive that play fine.
I don't often use firewire capture.
Is audio sync a common firewire issue?
Will the quality suffer if I capture through composite/analog audio outputs?
I can patch it through my
decklink card.

Audio sync is an issue with Firewire, just not all the time. Usually it is fine, but a lot of Avid people don't like Firewire for this reason.
Most often it is a 5 frame sync issue. Slip your audio 5 frames forward and see if that solves the problem.
As well, take a look in your Browser after you capture a clip and see if the Aud Rate is either 48,000.5 Hz or 47,999 Hz. I have seen the clips come in as both of these. Once you slip the footage, export the audio only, then reimport and attach the audio to the clip in the timeline. Should take care of it.
Post back if these don't work.

Out of Sync issue

Hi, I'm using Premiere Element 10.0 (Bullseye) and am downloading video for my wife from a Sony HVR-Z5E HDV 1080i camera via Fire wire in mpeg2 format, Audio at 48k etc. When I watch the footage captured back, the sound track is out of sync...!! I've been through the preferences and set everything as standard for HDV, PAL 1080i etc. but no joy.....What am I doing wrong?
I have spoken with video editors (who use other tools) and no-one understands the issue?
Pointers / thoughts welcomed.
Regards
Steve

Steve
Let us do a recap
Premiere Elements 10 Windows
You set the project preset for
PAL
HDV
HDV 1080i25
When the workspace opens, you use Get Media/HDV Camcorder and the Capture Window opens. Do you see this Capture Window
I ask about this since you said
I can't find he check boxes you mention on the preferences or projects settings menu's...am i missing something? I have "report dropped fames" and "use device control timecode" on the capture options in preferences.
If you have a red line over the Timeline content without edits, after you press the Enter key, does the red line turn green?
Did you try this yet
For troubleshooting purposes, can you do the HDV data capture firewire into HDV Split to get .m2t split clips that you import into Premiere Elements 10 (Get Media/Files and Folders) and end up with these clips playing back in Premiere Elements 10 with in sync audio?
http://strony.aster.pl/paviko/hdvsplit.htm
ATR

Common sync issues for Ovi

We tend to see lots of similar questions here, so hopefully this helps you guys out with your sync issues:
Sync SMS not arriving to device: - Commonly caused by the following reasons.
1. Operator is blocking the message from arriving.
This is the most common fault not to get the message. Please keep informing us about the problem cases via the contact us form http://www.ovi.com/support/care (if you sign in, it will prefill your personal details so you save some typing).
We will work with the operators to resolve the cases as quickly as possible but as it invilves many parties it is not always as speedy as should be. Please be patient.
2. Phone number incorrectly inserted
Very common problem we see every day. Phone number needs to be in international format. It must start with the country code +XXX followed by your number without the first digit (usually 0). e.g. your country code is +44 (UK) and phone number is 0781234567 -> the international number is +44781234567.
3. Operator alters the message.
The operator does something in between and makes the message e.g to disappear or makes the PIN code invalid, etc. Please report these cases also to us and we'll make our best to sort them out. From all the cases these are the most difficult ones to solve and will take long time.
My phone is not on the list of supported devices:
Many new models are not added to ovi as quickly as should and we're aware of this. Again patience is requested from users. We're constantly working to ensure that the new device certification is not forgetting the new devices.
As a workaround you can choose a device with same software platform and you can perform the sync with Ovi even if your new device is not yet on the list.
Synced data disappears:
Some of you have probably seen a case where all the data you have synced is not shown in Ovi. (e.g. secondary mobile numbers).The data is there in the database but not shown in your contacts. All your data is synchronized but all not showed.
We're constantly working on improving the Ovi sync experience so please bear with us and keep providing the feedback.

Hi, Erga.
You wrote:
3. Operator alters the message.
The operator does something in between and makes the message e.g to disappear or makes the PIN code invalid, etc. Please report these cases also to us and we'll make our best to sort them out. From all the cases these are the most difficult ones to solve and will take long time.
As requested by you, here goes my report. I use an E71 and everytime I receive the sync configuration SMS, the PIN Code is reported as invalid. My operator is Claro and I'm in Brasilia/DF, Brazil.
Is there any way to manually configure the phone?
Thanks for any additional information!
Br,
Carlos Lauria

Itunes sync issues for windows 7 and Iphone 5

Itunes keeps telling me that it is unable to sync my library to my Iphone 5 because there is not enough free space. It also shows that there is no music/ films on my phone when there are. How can I fix this problem?

Hello Vinceagorn
Try turning off the sync feature to remove any music that might have made the transfer but does not show up then try the sync again. Check out he article below for more detailed instructions to sort out your issue.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Regards,
-Norm G.

DMP-4310G Multicast video out of sync issues

Hi!
Currently I have following problem with DMS:
I have couple of DMPs connected to the same L2 switch with the identical configuration (same startup url, same buffers config etc.) and a multicast streaming server which streams (by UDP multicast) some live video to the DMPs.
Video codec is h264 (1920p,high [email protected], bw 6000kbps,29,97fps).
The problem is that after some time (6-15 hours) the video on the screens become out of sync (i.e. screens show the same video but with some delay (1 to 5 sec) between the same frames on 2 different screens for example).
DMM and DMPs - 5.2.2.
Can you advise me on that problem?

Hi again
I actually think my problems is very much similar to this one:
http://forums.adobe.com/message/2598909#2598909
Could it be related to H.264 and mainconecpt not doing things right?
When I try export the excact same project using Windows Media HDTV 720 - jsut setting the FPS to 50 instead of 25 it comes out nice. Looks a bit more blured to me, but might just adjust some parameters to get it right?
So i guess this issues with some periodic and ad hoc sync-issues is related to the H.264 mainconcept codec? Is there any other and better codecs for H.264 and how do one get them installed to use them inside PPro CS4?

Sync issue with FCP DVCPro HD 720p 60 w/wire less mic

I just tested with DVCPro HD 720p 60 w/wire less mic, the audio was drifted in FCP. Can some please explain the specific of frame rate of video and audio sync issues.
Message was edited by: FCP-

Was the audio routed to the camera? Or recorded separately?
Which camera?
Shane

Dynex WBRDVD1 audio out-of-sync issues

I'm running the Dynex WBRDVD1 via HDMI to my TV.   I'm running a separate SPDIF coax to my Yamaha receiver.   I'm getting a large audio-sync delay on Netflix and Youtube especially.   I have all post processing disabled (Direct on the receiver)    I dont have the sync issue when using HDMI audio on the TV.
I've adjusted the modes PCM vs Uncompressed and sample rates with no luck.   I imagine there is some sort of delay since HDMI is direct video to the TV-- then digital conversion via the SPDIF to the receiver... then converts it back...etc
Anybody else had this problem?   I read that some TV's have the ability to adjust the video delay when this happens.. I just have a Mitsubishi WD65C9 which is a DLP from a few years ago. So I dont have such an option.

Does your tv have an optical audio output? Hook both audio and video to your tv, then run the optical cable out of your tv to your receiver. the problem is that the tv takes longer to decode the hdmi video that you receiver does the audio, so then they don't sync up.

Sync Issue for Outlook 2003 Resolved

First let me say that this has been a bit of a laborious project. I was able to successfully resolve the sync issue on my connection and was replicated on a second machine and second iPhone using the same process.
NOTE: This worked with the following: Windows XP Pro, (Version 2002 SP2) and Outlook 2003. Your results may vary!
With your iPhone NOT connected, do the following:
Go to the Microsoft Website under Downloads and be certain you have the latest Service Pack 2 for Outlook and all other Windows security updates downloaded installed on your machine, then (IMPORTANT!) RE-START your machine!
In Outlook:
1. Go to Tools/Options/Other/Advanced Options/COM Add-Ins
2. There should be two add-ins listed:
- iTunes Outlook Addin
- Outlook iTunes Sync Addin
3. Be sure the boxes are checked for both items.
4. Then under Help/About/Disabled Items, highlight and enable the iTunes add-in, if it is still disabled.
5. Close Outlook, and RE-START your computer.
(Seems these add-in gets written into the Windows registry as well as the Outlook add-in manager.)
6. Open Outlook and check Help/About/Disabled Items and the COM Add-ins to be sure the add-ins are recognized.
Connect your iPhone and sync. Once the sync process is complete, check your phone for any/all synced items...
Again, once this process worked on my machine, and was replicated on a second machine (Same OS, and Outlook version) so I know it can be done successfully without help from Apple tech support.
I'd be curious to hear from anyone trying this process to see if this works in a different setting, (i.e. OS version, etc.)
Good luck!
Dell Windows XP Pro
Dell Windows XP Pro

NOTE: This worked with the following: Windows XP Pro,
(Version 2002 SP2) and Outlook 2003. Your results may
vary!
With your iPhone NOT connected, do the following:
[laborious process omitted]
Again, once this process worked on my machine, and
was replicated on a second machine (Same OS, and
Outlook version) so I know it can be done
successfully without help from Apple tech support.
I'd be curious to hear from anyone trying this
process to see if this works in a different setting,
(i.e. OS version, etc.)
I tried this, including rebooting my iPhone prior to resyncing it with Outlook, and there was no joy.
My symptom is that I can enter calendar items on the iPhone, and they appear on Outlook, but I can't enter calendar items on Outlook and have them appear on the iPhone.
My suspicion is this: I have multiple email accounts feeding into my Outlook account. I think that may have something to do with it. I've been waiting and reading the forums here, because I've been concerned that the iPhone support calls would be flooding in. But this is starting to be pretty annoying, so I'm going to try to call Apple and see if they can help. (And also with the "no additional mailbox" problem, which is also pretty durn annoying.)
If I find an answer, I'll post.

A/V out-of-sync issue for FCP captures

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