A/V page does not open

I loaded itunes8 pro and installed mpg2 playback but now have no sound.
Under windows the A/V section does not opne.
Please help/

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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The Report Server page comes up on local server, but the page does not open from clients

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That did not work.
What port numbers specifically does SSRS use? I will check the firewall.
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Hi jcatx2013, we don't really have enough information on your system to make specific suggestions...
Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: [[Troubleshoot Firefox issues using Safe Mode]].
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Hi Dave, thanks for your answer.
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I copied the download folder to the dock...there I can open the files, but not deleting them or copying them.
When I open finder, then I click on the folder Download, after a while of thinking, it throws me out and back to the desktop.
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When I am trying to change the download folder in Safari, it also throws me out and gives me a error report ,for sending to Apple.
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Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.]
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[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
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Did these instructions help?

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Success?

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