A valid address is necessary to purchase using store credit

When I go to purchase on apple TV it says a valid address is necessary to purchase using store credit. I can purchase in iTunes on my iMac. what does this mean and how do I fix this?

usually it means you need to go into your iTunes store profile and update your "State" code.
Pick your state from the drop-down list and all should be well. Looks like at some point they changed the values for the state codes, and now only accept ones input from the drop-down. Annoying problem, but easy enough to fix.

Similar Messages

  • Trying to rent movie from Apple TV. Message states a valid address is necessary to purchase. We have purchased about 15 show in the last month along. Any suggestion on how to update valid email address

    trying to rent movie from Apple TV. Message states a valid address is necessary to purchase. We have purchased about 15 show in the last month along. Any suggestion on how to update valid email address.

    I got the same error and can't get it to work.  My email and home address have not changed in the 3 years I've been using this device, my credit card info is up to date and my most recent rental was 2 days ago yet I get the error message on both the Apple TV and in iTunes.  I don't understand what the issue is, nothing is invalid.

  • A Valid Address is needed to purchase

    Mind you before I hooked up my Apple TV I deauthroized my MacBook Air because I sold it.
    I bought the Apple TV 2 the other day on Sunday. 08, 2011.  I enjoyed renting one movie and watched a few Netflix movies.  This was after I ran the update to Apple TV 2nd GEN to the latest version.   Yesterday May 09, 2011 I decided I wanted to rent the Green Hornet.   I got the messahe A Valid Address is needed to purchase.  Although, the night before I didn't have this problem.
    I signed into my iTunes account re-added my Credit Card. Exp. Date.  Checked my address. and City, State and Country. the security code.
    Everything is the same as it was prior.
    So, after visiting this site and seeing only the same questions but no answer other then the person who posted that theirs is now working I decided to ask this same problem question.
    I do not have problems connecting to my iTunes account on any other device and I actually bought An Apple Care  protection plan with the same card.
    any idea what else I can check...  all software updated.  And I am NOT streaming anything from my computer to the Apple TV I am doing this directly from Apple tV

    Kevin,
    I am absolutely fed up with Apple and this Apple TV. I am a HUGE Apple fan, always have been, and tout all the tech, desktop, interconnectivity, devices to everyone I know.
    However, the constant problems I have had with the Apple TV are driving me nuts. I am having the EXACT same problem you are having. I've also had numerous issues with the Apple TV in terms of loading times (sometimes 3 hours), which required re-booting routers, etc, to fix - sometimes even then it doesn't load quickly (I'm on a 24 MBPS connection).
    Now, all of a sudden, for no reason I cannot rent anything on the Apple TV - I get the elusive (very non-Apple like error) A valid address is necessary for purchase. No solution, no "go here to fix this" - just nothing, back to the previous screen.
    Can I buy songs and shows and movies on iTunes through my desktop, yes. Can I change and verify my address - yes. Can I even change the credit card with another valid address that matches, yes.
    Can I rent a movie on Apple TV right now, like I should be able to - NO.
    Steve - fix this for Kevin and I, and the numerous other people having the same issue.

  • "Valid address necessary to use store credit" ERROR MESSAGE

    I have been unable to complete the rental process.
    I bought Apple TV and was able to connect to my WI-FI, ugrade the firmware, enter my personal settings. Ther problem is that when I select a movie and click to rent it, it connects to iTunes Store and comes back with an error message about "valid address needed to use store credit"
    I checked my .mac account personal and billing settings and everything seems OK. I am not even sure what "store credit" means. I am trying to execute a transaction with a credit card on file...
    Thanks.RS.

    I had the same problem. I tried logging in using my .mac address, thinking that that would work. Is it supposed to work? Doesn't work for me. Not only that, but I can't figure out how to go back and correct it and change it to something else.
    Why would Apple let me buy music and movies using my .mac account, and not rent movies? Or is this pilot error and I'm doing something stupid?
    Suggestions welcome.

  • A valid address is required to purchase

    I just setup an iTunes account and now when I try to download a song or app iget a popup stating "a valid address is required to purchase. Click on Billing Info to got to the address page and correct your address." The address is correct. It is my billing address. I followed some advice and tried to change and save irroneous address info and then change it back with no luck. Any ideas?

    Hello,
    Please check if the  billing address you are using is a valid one or not at the following web link:
    http://zip4.usps.com/zip4/welcome.jsp
    However before you try to update the billing information, please make sure that you have also reset the password for your account.
    This being said, if the issue still persists you might need to report this to the iTunes Store customer support through email as there has been an ongoing issue similar to this and they might have an answer for this as well.
    Peace....

  • HT201079 Purchase using two credit cards, different billing addresses.

    I made a purchase using two credit cards, one is mine and the other is my mother's. We each have different billing addresses, but it is all under my billing address. Is there going to be a problem with the order?

    For any order (free or paid), once it has been submitted and processed successfully, you may not need to worry about this order any more.
    If you worry about this, wait for the receipt sent to your email address.
    I don't use multiple credit card to make purchase so I cannot duplicate your issue. Sorry.

  • HT5035 When I try to purchase something on iTunes using store credit, it says that the store credit is temporarily unavailable and iTunes can't use store credit for my purchase at this time. What do I do?

    I'm trying to make a purchase using the $10 store credit that I have, but a notification box comes up saying, "Store credit temporarily unavailable. We cannot use store credit for this purchase at this time. Do you want to pay for this item with your other pay method on file?" Why is it saying this? How can I purchase this item with my store credit?

    I was finally able to download itunes on my laptop, this is really a pain in the butt, not I want to purchase a song and it's asking for a credit card and I have $18.71 credit on my account.  Why can't I just purchase a song using the credit that has already been put on my account.???????

  • How many times i can purchase using a credit card on the day

    how many times i can purchase using a credit card on the day

    That would depend on the company your credit card is with.

  • HT1918 at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this?

    at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this? anyone?

    Accepted form of payment
    http://support.apple.com/kb/HT5552

  • Can I use store credit for in-app payment ?

    Hi There
    Can I use store credit for in-app payment or do I have to use my credit card funds?
    Although I have enough funds as store credit, everytime I want to make an in-app purchase from my Iphone, it takes me to my credit card and ask to confirm my cc info
    Any ways to bypass this process ?
    Thanks

    Well i dont know if you can use store credit.....i was asking that questiob myself, but i guess if you didnt want it to take you to your credit card right away, you could delete your cc info off your apple id. I myself dont have a credit card listed.

  • Purchasing gift music using store credit

        I know now why I got rid of my apple ipad, if apple would be less anal and make things easy to use and allow you to use whats rightfully yours it might be a product for the future. Right, frustration over.
    I used to have an Ipad, but I couldn't live with the restrictions and the apple big brother approach, so I very quickly sold it. In the time that I did have it, someone bought me a £50 iTunes card. A couple of years later and I still have half the value in credits on the Itune store. My youngest daughter, despite my warnings had acquired an iphone of her sister and I want to move MMMMMMMMMMMMMMYYYYYYYYYY credits (money) from my account to hers, but apple appear to be withholding MY money and wont let me do it. If this was a bank we would have them in court for it.
    I have tried using the credits to purchase an item to gift her, but even this doesn't work. Does any one know how to do this ??
    Frustrated in the UK

    You can't use your account's balance to gift items, nor an amount, to another account - it can only be used to buy content for your account. You can either use the money to buy content on your account and let her use your account, or try contacting iTunes Support and see if they will refund your balance : iTunes Gift balances - Apple Support
    You can't redeem or return iTunes Gift Cards, Gift Certificates, and unused store credit balances for cash except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can request a refund by contacting iTunes Store Support, selecting a support category and topic, and including the following information in your request detail:
    Apple ID (this is your iTunes Store account name)
    Store credit refund amount
    Current shipping address
    Additional information may be requested for verification purposes.
    Whether that applies here in the UK I don't know.

  • If I have insufficient funds, will my purchase use my credit then charge me the remainder or will it not use my credit and charge the whole purchase?

    will an in app purchase bigger than my credit balance use my credit then charge the remainder to my credit card?

    Tax on that item is raising its price to an amount higher than your available credit. If you choose to buy it and paying with iTunes Store credit is allowed for it, all the credit will be used up and any remaining amount will be charged to a credit card.
    (124126)

  • HT5035 Credit Card being charged instead of using store credit

    I have a 15 dollar credit, but it still charges my card when I make a purchase instead of using my credit balance. Only on my iPhone, seems to work as designed on my iPad

    Click here and ask the iTunes Store staff for assistance.
    (105650)

  • HT1541 Why can't I use store credit to gift apps?

    I have money on my Apple ID and want to gift apps.  I don't want to register a credit card.  Why can't I use my store credit to gift?

    I went to the specific trouble of creating a user account here just to express how idiotic that answer is..
    Some people don't have credit cards, that's why we use apple gift cards to up our balance in the first place.
    Lovely how this isn't possible..

  • How do you make in app purchase with store credit

    how do you make in app purchase with store credit

    It's automatic, as long as your balance covers the price of the item (including any applicable taxes e.g. state sales tax if you are in the US) then only your account's balance will be charged (if it doesn't cover it then any remainder will be charged to your credit card).

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